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How to repair a SecretLab Titan

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The Parts are in! Now it is time to repair my chair. Secretlab sent my warranty multi-functioning tilt assembly (long name) and hydraulics on my Secretlab Titan. I could have done this easier... But I didn't.
Also hitting that center piece disassembles the hydraulic. only do it IF you are not going to reuse it.
Be sure to check out the Gaming Channel ( Dead and Bitter Gaming ) at:
/ deadandbittergaming
In this one you will see me struggling to fix my SecretLab Titan.
Like and Comment below and let me know if there are some products you are looking for my style of reviews on or specific questions. I'm open to make videos on things I can afford once in a while as long as it can fit into my life.
thanks!

Опубликовано:

29 авг 2024

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Комментарии : 63

@TehKazlehoff 6 месяцев назад

the one part i need to take apar is the one you dont show. thumbs down

@sammiegalev5211 5 месяцев назад

Lmao same here I wanted to see if he’ll show the busted tilt mechanism cause mine is stuck and I see some stuck tilted teeth

@Dbeastlygamer95 7 дней назад

This process is the biggest pain with any chair. They really need to rework and figure out a better process. FYI, there is a tool on amazon u can get for getting the hydraulic out of the tilt mechanism. It basically two clamps that latch on and then screws to slowly separate both sides and it works really well. Also taking that clip off the bottom makes it a lot easier for it to come out. Ive replaced this thing 4 times on my Andaseat chair, its always a pain

@BenMWard Год назад

After wailing on mine for 30 minutes, I am so glad I heard your voice of reason, and in turn your wife's "just use a metal hammer". My god this was infuriating lol

@thebittersideoftech Год назад

Hahah

@chuckmyers1246 6 месяцев назад

I figured out (immediately noticed upon watching titans video) that hitting the piston with a hammer is an extremely inefficient way to loosen the base. There is nothing pushing the base away so you're simply hoping that there is enough vibration to break the seal. I took the wheels off and put the chair right side up, so the weight was then on the piston. Then put a wood block on the base right by the piston and hammered there till the base slid off. Took about 4 - 5 hits. I am also currently struggling to get the piston out of the tilt mechanism, think I'm going to get a big pipe wrench in the morning.

@Cthulch 6 месяцев назад

Sir! You absolutely ROCK! I'll do the same. Seems to me ridiculous how difficult it is to disassemble it. thanks a lot for sharing it.

@chuckmyers1246 6 месяцев назад

@Cthulch Update - I gave up on getting the piston out. Just left that with the tilt part outside of the box when I packed my chair 🙂

@Cthulch 6 месяцев назад

@@chuckmyers1246 Oh you're returning it? I'm replacing the piston. Heh. Can't leave it in :)

@chuckmyers1246 6 месяцев назад

@Cthulch not returning, just moving. It's my favorite! Good luck with yours

@chriscox6222 Год назад

Had the exact same issue, used this as a guide. thank you!

@thebittersideoftech Год назад

Thanks! I’m glad it helped.

@N1TRO Год назад

You made that needlessly complicated but I am very jealous of your pliers/ vice grips

@thebittersideoftech Год назад

simple things made difficult. that's my life haha

@pokeyinzer3412 26 дней назад

This just happened to me today going to contact them for support thanks for the part numbers

@Cthulch 6 месяцев назад

Thanks for the video! I have an exactly same looking titan chair. A pretty nice chair, but I won't buy from secret lab again. The mechanism quality is not there for the price. Gonna go the more classical office chair route after this chair is spent. Also, cool pliers!

@SHMlKE 2 месяца назад

This is exactly how I expected this video to go lol.

@martinhomoreira4000 Год назад

Hi, Nice video thanks I also need to change the same parts (the piston). Can you tell me where do you get the pieces from ?

@thebittersideoftech Год назад

I had to go through the insurance for it. Sorry for the late response. They use some specific insurance company instead of through their website. I’ll try to find it. Was quite a while ago

@guarionexhendersonsantanab6980 2 месяца назад

@@thebittersideoftech do you find it?

@TheBitchFromPittsburgh 2 месяца назад

@@guarionexhendersonsantanab6980 Secret Labs will tell you. They used to great w/replacement parts. My sons chair was peeling & w/no question sent him a brand new seat and back. This was 3 yrs later. Then a yr after that he reclined & the chair dumped him out backwards 🤣 They send him a bottom to replace it.

@faustoutloud 9 месяцев назад

Yo man had same problem as you couldn't get the Damn gasket off the bottom of the chair 😅 but finally after all the muscle and after 2 nights finally got it off my god secret labs needs to make this shit easier or let us replace entire bottom piece like you did lol 😅.

@jboogzthaproducer119 Год назад

How did you get the bottom base portion off ?

@JTayEWU Год назад

I am suffering through this now. Wish I’d watched your video instead of theirs. Would have requested the Hydraulic post be sent too…cause mine blew apart.

@thebittersideoftech Год назад

Ah man sorry to hear that. Hopefully they send you another. I told them I needed one because I didn’t trust myself haha

@frostyy7845 2 месяца назад

I need that same piece but I cannot find it. Any1 know where I can get that

@kazuki2790 11 месяцев назад

Great video and the only one indepth one for home repair. I really need this model to stop swivelling (spining on itself) any ideas on how i could implement this mod on this chair model? Thx

@thebittersideoftech 10 месяцев назад

I haven’t looked into that because I need it to swivel with my desk setup. Do your feet reach the floor fine on it? That’s usually how I manage it. I don’t go criss cross on it

@kazuki2790 10 месяцев назад

@@thebittersideoftech lol that's the thing I use that chair to put on my "feet" it helps it can go up and down, hence the nature of my peculiar question

@Azwraith420 Год назад

Hydraulic is impossible to remove, tried using arm puller tool and it was about to crush through the 2x4 i had between the hydraulic and the tool. WD40'd the crap out of it and still just wont budge.

@thebittersideoftech Год назад

Was a total pain. Hitting that middle helped, but wrecks it

@killaspawn2312 7 месяцев назад

That’s because you need a pipe wrench I got mine off in 5 min I’m 6’4 350 and it did take some persuasion actually more than I expected.

@oldschoolgroovez 3 месяца назад

I'm trying to twist mine off as I only have to replace the hydraulic... gave up on it.. I regret ever buying the chair.

@thebittersideoftech 3 месяца назад

I still really like my chair. Have the same one from video still. Longest I've owned any chair of any kind personally. If you're replacing the hydraulic get that hammer out

@oldschoolgroovez 3 месяца назад

@@thebittersideoftech I ended up smacking it really hard with a hammer and it finally came off but for me it's just the comfort, I don't find it comfortable. I own the leather 2020 (or 2021) version of the titan but the herman miller I have at work feels so much more comfortable but then I guess £1300 chair vs the £400 secret labs.

@apparentlymichael Год назад

At 3:20 what kind of drill bit/size did you use on that power drill to remove the screws? Tried removing those screws with my allen key but there's no way.

@SawKhaingMandalay Год назад

I’ve the same problem cannot remove the piston from the base.😢

@thebittersideoftech Год назад

if you hit the middle it will come out. However, it will pretty much ruin the piston since the gas releases. if you do it that way then make sure you have another. They have a video showing how it is supposed to come off. But you know that isn't always the case.

@Duqys 10 месяцев назад

anybody know if i can get the part on amazon that would work. got my chair from people moving out so I don't have warranty on it and the tilt mechanism broke

@thebittersideoftech 10 месяцев назад

You may need to look on eBay or contact their support. Sadly the only parts on their spare page are armrests

@davesa9277 3 месяца назад

I am currently trying to remove the stupid star shaped legs from the piston. I just gave up, I’ll deal with this BS another day.

@plainsolidgaming6911 Год назад

Watching your video ended hours of anger

@thebittersideoftech Год назад

Glad to hear it. I suffered so you didn’t hahah

@plainsolidgaming6911 Год назад

@@thebittersideoftech I very much appreciate it. We spent hours and hours trying to figure out how to get the hydrolics apart

@faithfulmuadib6078 7 месяцев назад

Where did you get the replacement from? I don't see it on there website

@thebittersideoftech 7 месяцев назад

I had to go through the insurance that came with it. I can't remember the name. I think mine is expiring soon.

@faithfulmuadib6078 7 месяцев назад

@thebittersideoftech yah mines has expired also these chairs I'll never buy another one... my arm rest started ripping apart after like 6 months I've replaced them 4 times now on 5 yrs and also replaced the wheels about the same and now the mechanism is out

@Killswitch1411 4 месяца назад

For me the spring broke and cracked the bottom cover.

@HotdogStephen Год назад

I think you should remake this video without all the mistakes etc! Really not a great example to have people try and follow

@thebittersideoftech Год назад

it does explain the mistakes made.

@HotdogStephen Год назад

@@thebittersideoftech I know, but maybe a straight forward video without all the waffle in it! Quality over quantity for this type of thing! Personally if you're making a video on it, you should be sure of what you're doing before hitting film, or at least editing the footage after for people

@DealerNextDoor Год назад

I’m actually glad he included the mistakes because the official Secretlab video says to use a rubber mallet and I thought it was just me having an issue. So seeing someone else struggle with it made me realize it wasn’t just me.