I know. That is the hard part of any of this stuff: finding the damn set screw. Please redo this or post another video showing exactly where/how to get the handle off.
lot of good information below. After struggling like others with removing the handle, this is what I found. Thanks to all who said the allen wrench is 2.5 mm I could not find the right one. As some comments suggest, the screw is straight in. Well mine sure wasn't! Once I had the 2.5 mm and trying for quite some time, I got it. Like some others it dropped into the handle. Like others have said, block the drain. This is the hardest most frustrating part of the entire process. Once I had it out I looked why I had so much trouble trying to take the screw out. When you turn the handle to the on position, (water off) the screw is NOT straight in! It is to the right of center, about the 3:00 position. That puts the end of the allen wrench close to the 9:00 position, or to the left. Okay, you've done what was needed and now it's time to put the handle back on. Screw the screw into the slot and leave the allen wrench in the screw!! Slide handle over the square plastic piece and with wrench still into the screw snug the screw! Maybe this will help someone else.
This was helpful. It took me a minute to visualize what you were saying. In my case with the faucet on, turned all the way to the hot side: I was able to find the screw. You are right it is not "straight in" it is offset slightly to the right as you look at the hole in the handle.
If your leak is caused by the handle drooping back down to the open position, and you don't want to wait for a replacement, you can try taking the valve apart, and cleaning the grease that builds up between the two sliding ceramic pieces. That should increase the friction in the valve/handle. You could also try trimming some of the plastic inside the valve that stops the handle, that way you can move it a little past the off position, to really close the gap.
I have this issue. I purchased/installed this sink about 20 months ago. Opened up my faucet handle and the innards look brand new. No obvious signs of use, leaks, or grease where it shouldn’t be. Set screw is about as tight as I can make it without destroying my 2.5mm Allen wrench. The faucet is still dropping to the open position. Is there a way to directly increase friction? I’m at a loss here.
Great video!! I have the same faucet, was opening and turning hard. Took valve out and lubed it with Castle Endura, works better than new! Literally a 10 minute fix. Oh and leave the set screw in....just loosen it enough to slide the handle off the valve stem. Leave your metric 2.5mm Allen key in the screw when you go back together.
I spent 30 mins trying to loosen the little screw and gave up, coz it will take me 3 days to put back that little screw. Worse design ever for the screw. Please show a better video just to get to the tiny screw.
BINGO! totally agree. I tried and tried, not knowing the size of the allen wrench. Now I know the size I'll try again tomorrow. If no luck, MOEN here I come. This is a new faucet too!
I had pain in the ass taking off at 2:00 Finally used mirror and located the allen screw. I got the screw out and ended up breaking off the cartridge connector in half because it plastic was seized on to the handle side. I ended up using drill bit depending on the hole size small to large. Finally was able to separate the handle from the cover. Removed excessive plastic left over on the cover and handle. Reinstalled it with ease. Handle moves so smoothly now. Nice video.
Because he cant do it. someone else did it for him. You also dont hit a brass with a screwdriver. You remove that with and adjustable spanner wrench which has little teeth like on a. Grinder tool only it us adjustable for size
The tiny set screw is straight vertical once you insert the 2.5 mm Allen. It’s a ways in. It won’t be very tight, since it seats on plastic square. The overall length of the set screw is about .200. When I took mine out, I didn’t even know I was turning it until I heard a clink when it fell inside the handle. Be sure to block your sink drain because it’s a tiny screw. When it’s off, you’ll be able to slide the handle off the plastic shaft. Kinda snug but it will slide directly to the right. Then look inside the handle to see the screw hole.
this guy's installation has a similar problem to some others I have seen. the faucet is too close to the back splash so that the handle can never go all the way to the full hot position. I cant imagine how anyone could use it like that. it also makes this repair more difficult.
Mine was that way too. Ridiculous! I had the installer come back out and rotate the faucet clockwise just a bit, so the handle is far enough away from the back splash as not to hit it. It's unnoticeable that it's a bit rotated.
Good job and good info from the comments under mine. Leave the small screw in, clean the old one before buying a new one. We heard water going into our drain. It was the cold water. So after trying to do this without the RU-vid video I got stuck on getting the stainless steel collar off and this video helped me understand that part. BUT mine is different. I could not get the second sleeve off. There was no place to hammer a screwdriver. Mine is made out of Aluminum, not brass or stainless steel. I tried a grip pliers and hammered it and put some oil to open the threads but nothing worked. I'm going to have to buy a new faucet. These are cheap faucets compared to Delta or Kohler or Moen. So I think you get what you pay for is hitting me in the wallet right now.
You don't just rip the handle off... You need to use an allen wrench and stick it in the hole with the water turned all the way hot. You also don't need to remove the screw, you just loosen it. Why would you not show the hardest part? I guess you did it wrong anyway.
Hey I have this faucet and need to replace the shower head what is the model I don't have the box stores don't sell the part I need to order it..I would appreciate it 🙏 if you can help. Good video.. I do need to change the cartridge
Does anybody have an advice on how to deal with the plastic retaining nut holding the piece under the sink? the whole assembly starts leaning left and right once the nut begins to skip a thread.
Thanks for the great video. I found that the valve on my faucet was in good condition and that the leak was caused by water deposits accumulating around the valves rubber gasket. To correct the issue, I simply cleaned everything with a soft scrubber to avoid scratching the mating surface.
I just received a replacement valve for my faucet. To my surprise the valve inside my faucet is nothing like the one shown. What a big disappointment, plus the way it is installed is totally different. The collar also was cross threaded so it was impossible to remove without damaging. The valve is held in by three standard screws. It also broke upon removal so I am sitting here with the wrong valve and the old one is broke. What a pain in the butt. I did call Glacier Bay (which just sends you to a Home Depot call center) Took forever to get thru but I will say the employee (Grace) was very nice and is supposedly expediting the correct valve and collar for this unit. I guess we will have no kitchen sink for three of four days.
@@davidpatterson5728 Hi David! The size allen wrench you need is a 2.5 mm metric . You must direct the Allen wrench a little to the right of center and you should be good to go. Any time prior to the removal of the set screw a liitle spray of WD 40 in the area of the set screw would aid in removal. Good luck!
Thank you for the video and the comments section for the tips, allowed me to the job confidently. I replaced my Glacier Bay single handle cartridge with: "DANCO GB-1 Ceramic Cartridge for Aquasource and Glacier Bay Single-Handle Faucets" bought from HD.
You should be able to find it on amazon. Here's the link. www.amazon.com/Danco-89902-Ceramic-Cartridge-Aquasource/dp/B000VZM4PI/ref=sr_1_1?ie=UTF8&qid=1402782481&sr=8-1&keywords=glacier+cartridge
Bob Haddock Home Depot sells the glacier bay faucets, but doesn't sell the replacement cartridge. Ironically I found the right one at Lowe's and it works great...no leaks.
themursets what number did you go by? my model # JY5000161 glacier bay market single handle pull down sprayer kitchen faucet what is number on the cartridge you got at lowes?
themursets mine is not leaking the hot water will not come out when you turn the handle to hot. no water at all. I have to assume it is the cartridge. all other faucets in the house work fine.
Is there a video to taking apart the actual faucet? Like the top part. My button is stock and I really don’t want to replace the hole unit just cause of that. Please help
the model number of the faucet is on a tag on the hot water side. Call Home Depot/Glacier Bay with this number and they will send you everything you need
Thanks for posting this! I couldn't figure out what kind of screw was holding on that handle. I didn't want to break it off and make things worse. Your video made this a quick and easy repair. Unfortunately the loose screw was the cause of my kitchen cabinet being completely flooded.
Thank you SO much for this video! I was able to replace a broken valve cartridge today instead of getting a new faucet. Part cost $7.72 at Home Depot and I followed this video as a guide. You rule!!!!!!!!! 😊
My Glacier kitchen faucet started leaking 6 years after install, but seems like it just needed to be have the nut tightened. Cleaned it a bit while I was at it though. Thanks for this info!
@@helenhughes4291 i replaced the unit inside the handle/valve compartment. that fixed it. I found out how to remove the water restrictor though, it's where the quick connector is and there is two of them. you can use a small hook to fish it out to remove them or to clear a rock jam
I just replaced the valve in my faucet and it was pretty easy. I also cleaned the handle of the mineral deposits with vinegar and used silicone grease on the threads before putting it back together. Thank you so much for your help!!!
Thanks for posting. It helped in getting my changed. My allen wrench is actually 2.3 mm on my faucet. Also to note, the company Glacier Bay will replace that cartridge free of charge and ship you a replacement at no cost. Cheers from Canada.
8 years later and my version of the faucet integrated the 2 nuts into one but removable with just a wrench. Nevertheless this video was soooooper helpful. Thanks... from the future!
you shouldnt have any issues with water pressure with this faucet. I just replaced a 5 year old faucet with this one because the old one had gotten clogged and had low pressure. as soon as I hooked up this faucet I had amazing water pressure. now 1 month later this one is showing the same problems as the old one. figuring I must have debris in the line... just got finished checking everything on the faucet and putting it back together. there was a slight improvement in water pressure. then I noticed one thing I hadnt checked yet - the spray head, where it attaches to the hose. I unscrewed the spray head and there is another screen in that joint. it had some debris and mineral deposits in it. cleaned that out and put it back together and good as new!
Thanks for the video--mine started leaking 7 days after installation. I think they are going to send me a new cartridge--still waiting for warranty call-back. How do you know how to orient the new cartridge--which side is "top?"
I didn't have to replace my valve everything was good except the calcium deposits inside that was making it hard to rotate. Sprayed it out with some CLR and put a little bit of vegetable oil. Worked like a charm thanks for all your help sir.
Two nuts that have to be removed. The first with two notches. I've taken a screwdriver and a hammer and beaten the heck out of it and can't get that first nut loose, now what?
I used a 2.5, the 3rd smallest in my set. Dont forget to cover the drains as the screw is tiny and comes totally out. I suggest putting in right back in the handle - you’ll need to do this before puting it back on anyway. Just dont tighten it all the way.
@@timshau good tip Tim... I just finished my job and realized that you have to get that little screw in a few threads before sliding the handle back on, otherwise you will never be able to line it up and it just falls off.
You glossed over the allen wrench. Hard part was figuring out what size is required and aligning it. I read that Glacier Bay requires 1/8 inch. Mine requires 3/16 inch.
Thank you for this great video. I had a problem with very low hot water flow. I took the cartridge out and found big grains of sand. I just cleaned it all out and my faucet is now 100% again.
Two comments. First, would it not have been prudent to cover the drain openings? Second, the inner nut has flats on it. The appropriate tool would be a crescent wrench. not channel locks. It is a poor workman who uses the wrong tool.
whatever works! and just FYI, the newer version of this model only has one brass nut that has flats on it and I used channel locks also even though I had a crescent wrench out for this job anyway. the channel locks have longer edges that line up nicely with the flat spots on the nut. as long as you are careful the teeth wont do any damage. all the parts and pieces of this faucet are finger tight or slightly more so you dont really have to put any significant pressure on anything.
