I agree that the screwdriver should be at the bottom so for safe measure, I had one in the top and the bottom and eventually got it to work. Thanks for taking the time to make and post this video as you helped this home owner replace a broken lock with a working lock. 🔐
THANK YOU! I could not figure out how to get the dang thing out without breaking the door apart! I ended up shoving the two long screws back in the holes to hold the mechanism in place and that worked out well until I was ready to slide it out.
This happened to me today. I used a stiff long wire and bent a hook at the end of it. Carefully slid the stiff wire down the frame, jiggled it to get past the top of the lost piece, then turned the wire to hook into the side of it. I needed a few tries. Carefully lifted the wire up.
lol...mine too! Brand new door wasn't locking properly..took it apart...before watching this video... lock now at the bottom of door. Going to by a new one with a key, hoping to install it correctly so it properly locks. I guess the only way to get it out it to take the doors off...easier to buy a new one like me but use a screw driver to hold it so it too doesn't drop...good luck
The METAL stiffeners hold tight the lock screw, this is because the frame are made of aluminum and its not too strong. ... and can fall inside bc is like a little box and nothing is holding.
The Jeldwyn instructions are terrible and do not translate to this. They say lay horizontal, not even mentioning the removal of the handle. I am livid.