Thank you for posting this. I put some new memory, which turned out to be faulty, into an Optiplex 760. The machine would not even start with the faulty memory but, after, with good memory, it demanded a password even though I had never set a password. The blue jumper was not near the power cables in my machine but the letters PSW1 by its side gave the confirmation.
I was given one if these desk tops the other day by a friend whose company had an old one lying around as they've updated their I.T However, when I boot up it still has the staff member's account and asks for a password which I obviosly dont know so do you think this fix would work for me to go straight in without the old user's password? If not, any advice would be great! Thanks!
Is it asking for a password to log into Windows? If so, this is not the right tutorial. let me know if it's within Windows or you are being prompted before or after a Dell logo appears on the screen.
@@HaisteComputerRepair Hi there. When booting up as normal (i.e no F keys pressed - btw: neither f5 nor f8 get me into safe mode. There is a prompt when starting on the Dell page to press f12 for boot menu which gives me: -Onboard SATA hard drive -Onboard or USB CD ROM drive -System Setup -Diagnostics -Intel Management Engine BIOS Extension (MEBx) Windows just shows the account of the last user in the workplace (her name is there) and asks for her password which I don't know! I have successfully disabled admin and system password prompts, thanks to your tutorial, but it hasn't helped with my actual problem of getting into windows so I can wipe all the old data and begin using the computer. It has a secondary user profile but cant get in that either - this was part of an office network so ideally would like to get it back to not being in any network... any help greatly appreciated!
@@FlowerdyPilllow What version of Windows is it running? There is a roudabout way to try and remove the password through command prompt, but it doesn't always work. What do you think about just reinstalling windows? From a USB drive. You can wipe the hard drive during the install process. Then, you would be able to start fresh.
@@HaisteComputerRepair Hi again. It's running Windows Vista - it's an old machine but on opening it up I did see it has been upgraded with an SSD so someone has been lookomg after it. I wouldn't know where to begin installing windows again and I don't have a copy of windows... I do have a laptop with Windows 10 on it but have no idea how I would copy the whole OS onto a usb stick and would it even install on this old machine?
@@FlowerdyPilllow I've run Windows 10 on many 760's. So long as it has the Core 2 Duo CPU, an SSD, and hopefully 8GB RAM, it will work. You can download a Windows 10 .iso from the Microsoft website and the download tool will lead you through the process of creating a bootable USB drive. It must be at least 8GB in capacity. Link is here: www.microsoft.com/en-ca/software-download/windows10 Or, you could try this tutorial I did a few years ago when I was testing the RU-vid tech waters. It will require you to create a Linux bootable USB, just like Windows: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-tMtp7535qHg.html
There are little jumpers on that motherboard, but I can't recall exactly. What you can do it take a look at them and see what is printed on the motherboard beside it. Look up that exact info and I bet you will find what you need.
@@FadeProductionsV3 They look just like the blue one I pulled out in this video. Don't remove or perform any procedure unless you know for sure it's what you want and if you will get the desired result. You will have to look at your motherboard inside of your case and see what is printed beside each set of pins that look like the blue one in this video. You can always email me photos if you like and I can help out.
SATA cables refer to the cable connection from the SSD, HDD, optical drive, and other items to the motherboard. The SATA power cables (larger and flat) connect to the power supply while the SATA cables (smaller) connect from the drives to the motherboard.