How to Reset the Heater on a Mytee Extractor 

What temperature water are you seeing on yours at the distal end of the hose? What temperature water are you putting in yours? I am wondering if others are seeing what I see in terms of temperature rise through the heater? So far, I see 14C rise...

Off Dat Go-Go español

Mine dont work right out the box man

@@josephmcvey9195 just got mine and it barely warms the water!! Sucks!!! Did you get yours working?

Bingo! That would help alot of us!

Exactly

Hi, I am so sorry to hear you are having issues with your machine. Have you had a chance to browse through our technical support channel? mytee.freshdesk.com/support/home Please shoot us an email to support@mytee.com, or give us a call at 858-679-1191 and we will work with you to resolve this.

I have looked through the page and docs and videos there. I see basic info on checking the heating element, but seems confusing in that it speaks to using an ohmeter to check the amperage through it??? I am understanding that I need to ohm out the heater element to check for continuity if I am not mistaken.. I get roughly 15 ohms, so it is not open. I noticed the casing of the heater element is tarnished (brownish from heating up I assume). Should there be heat sink compound between the element and the aluminum heat box though? I saw a tiny bit of sink compound between the thermostats and the heat box, but it was not a tight fit... I assume the physical connection of the thermometers and the heat box does not need to be a tight fit in that the skin of the box is very rough compared to the flat surfaces of the thermostat bodies. What exactly is the temperature rise I should be seeing and will it be risen all the time that the switch is on for the heater? The hottest I am seeing at the wand is just over body temperature since I can spray on my bare hand feeling warm. I am beginning with room temperature water (20-27C)... I have verified operation of the thermostats and ohmed out the heater element to show 15 ohms. I have checked the wiring through the on/off switch to the heater system as well. The fit of the 1000 Watt element is not a super-tight fit against the walls of the heat chamber, so I am wondering if I should coat it with a thin layer of sink compound... There was none there when I pulled it out I noticed. I have a good flow and see a thick mist at the wand end, so I feel confident there is no restrictions in the line. I guess my question mainly lies in what should I be expecting at the distal end of the hose? Am I expecting a higher temperature than what I should see? I measured around 40C at the distil end with the water put in at 26C, so the rise I am seeing is basically 14C. I was expecting greater than this, but am I wrong here? The heater thermostats are not over-temp triggering, and I can not directly measure the current flow through the element to see what is being delivered in terms of wattage or Amperage since it should be higher than my meter will allow. Do you guys have any advice for me? I am wondering if my expectations are too high for what this unit can deliver...

Yes it is highly advised to not expose your machine to freezing temperatures without taking the proper steps to winterize your machine.

Hi Joseph sorry to hear you're having issues! Give us a call at 858-679-1191 to speak with a service rep and they will help you get this taken care of! You can also find a local service center using our map here if you prefer www.mytee.com/support/find-distributors/