we have a workaround so it provides you with the result which is country, city, etc based on the zip code only - prnt.sc/GVZv1cxPxtRq is this the option you'd like to have?
well, in general it works the way that we send a request to Google API and then it looks for the result on its side so, it's not clear enough what exactly you are doing so, could you please proceed to our support team, so we could dive deeper into your current and desired settings and make things up? :) crocoblock.com/help-center/