@@besten9480 thank you for getting back to me! Do you have the dimensions for the medium tent so I can measure to see if I could make it work? Thank you!
For anyone reading, I decided to buy the medium to see if I could make it work, even if I had to do something outside of the instructions or buy other materials to secure it. There was no need as it fits my U.K. king perfectly! Really pleased with it 😄💕
Hello Besten, I recently purchased this tent and one of the poles is broken. The cord snapped and so I can't put it together. Can you please contact me privately in order to send me another pole?
Hello. We are sorry to hear that. Would you please contact us through your Amazon order details. Right below the product name, click on "sold by:..." to leave us a message. Thank you.
I am sorry that the instruction is not clear for you. Simply put, please insert poles through sleeves to make them cross each other and put the pole's end to the pocket at the each 4 corner of the tent.
Hello. Would you please tell us more about the size of your mattress and the tent you bought? We would be able to respond sooner if you can contact us on Amazon. Thank you.