just got it. loved your setup vid. lots of features so I'll return at a later date. leaving from a Fitbit charge 3. fitbits have 1 year failure built in and terrible cs. never will buy another. Vivosmart 4 face is 1/2 size as Charge 3 but is more legible (go figure)
I'm getting a weird picture while charging that seems to indicate that it is not charging, but can't get it to change no matter how I adjust the charging cord. It is a battery with 🚫 in the middle and a key below it. Is this the correct charging symbol? The manual doesn't show this symbol anywhere.
My Vivosmart 4 device does not have sound alert , so the find my device function does not work with just vibration without sound. Likewise it is not able find my phone from the device.