RSPL's technical support manager Paul Colbert shows you how to set up Hik-Connect. Hik-Connect really simplifies the process of connecting Hikvision CCTV systems to the internet so that they can be viewed remotely on a smartphone.
Thanks a lot, Paul! Very nicely explained! I decided to look for a tutorial because I was just stuck at the step when you have to enter the verification code. What a tricky name!!! I was struggling for nearly an hour to find an option of the application to send me that code, I thought that was supposed to be generated, not just chosen by myself. And, from the beginning, I was afraid that I definitely need routable IP. Thank God it's not the case. Just works fine now. Thank you!
Well that was 100 times clearer than other videos I have seen. Does port forwarding need to be done with this type of connecting? Thats where i get lost.
Thanks for the explanation but when i connect to wifi i see video but when i connect to mobile network it doesn't work. Do you know where the problem is?
Great video,thanks,customer wants to view on her phone,samsung pad and laptop too,have got it on her phone but its telling me to unbind on the samsung pad?
Hi thank you for this video !! it s very easy to configure, please can you tell me if camera configuration is automatic on the DVR ? if I plug 30 cameras for example how to match with DVR, there is a simple scan method ? thx
I’m trying to add cameras to my iPhone and it’s asking me for the model verification code off the box but there’s not one there...? Any help would be appreciated
I want to connect the DVR with two mobiles but I it doesn't connect saying your device is connected with another account already. Is there anyway to connect two or multiple mobile with one camera setup?
Good day. I like your video demo on how to connek on mobile. I follow all instruction and i can view my dvr on my local network. Unfortunately when i am on wan means on 4G network i cant view my Dvr is there any setting or forget something? My internet speed was 25mbps fiber.
I bought a DVR hikvision 8mp and I connected and installed the cameras and the system shows the system and the division of the cameras on the screen, but the image does not appear on the camera but rather a black screen, what is the solution
Was working fine for a bit, had a power cut now all its saying is offline on app and offline 0x0 on dvr.. all settings are still same. Rebooted and nothing ?? Any help
Are you aware of the problem with the phone app not allowing playback on the phone during the day. OK when you look at the nightime recording but its stops at say 7am? displays "system unstable.trying to reconnect" Do you have an answer because the issue has been around a while and Hik Vision dont seem to want to fix it. GL
My Hikvision has suddenly stopped working and just comes up with the message "The device is not registered to the DDNS" it was intermittent but now went completely off. Do you have any idea how do I reconnect them please?
Hi i am using Hik-connect but facing an issue.. my device has added but cams showing different anonymous location my own cams video not showing.. can anyone solve this issue .. thanks..!
Hi there. I wonder could you advise me on how to reset new password on system as old records and password to admin are missing. I tried to add my camera system but admin is old staff no longer alive and passwords are missing. ?