How to Set Up Your MySpy® WiFi Messenger | SJE Rhombus

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Learn how to quickly and easily set up your new MySpy® WiFi Messenger. This video will walk you through the steps and have your new alarm ready to go in minutes! The MySpy® sends text and email alerts over your WiFi, letting you know the status of your residential sump so you never have to worry.
SJE Rhombus is a leading brand of water/wastewater controls solutions with over 40 years of expertise. We make tank alarms, pump switches, control switches, control panels and more. Visit us at www.sjerhombus.com.
#MySpy #WiFiAlarm #TankAlarm #SJERhombus #Sump

Опубликовано:

18 сен 2024

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Комментарии : 7

@ipmscout1307 4 года назад

followed all instructions and cannot get my device to register. ii have a soild blue light and am connected to the same network as my router does the router need internet?

@sjerhombus 4 года назад

Hello, sorry to hear you're having problems! Please call our tech support team at 800-746-6287 and they will help you finish this installation.

@peterwick902 2 года назад

@@sjerhombus I've been dealing with the same issue and the email response is that the server is down and being worked on. I've had the device for over a month and haven't been able to use it yet. Frustrating.

@sjerhombus 2 года назад

@@peterwick902 Hi Peter! I brought this up to our IT team and they were able to fix this particular problem. Please give it another try! If it still isn't working, please call our tech support team at 800-746-6287 and they'll help you with setup.

@dennisvarnau8340 6 лет назад

This is exactly what I'd like to incorporate into my duplex sewage pump system. The problem I have with SJE Rhombus website and their literature is that every product seems to 'stand alone,' that is, there is no information on what products can incorporate the use of the MySpy WiFi Messenger Unit. I was looking at the Ultra Nator to see if the MySpy WiFi Messenger can be hooked up to it. The Ultra Nator comes with plug-in receptacles and two switches, but does not talk about the alarm sensor (float) and where and how it 'plugs into' the Ultra Nator. The other information-lacking problem I have with their product information is the lack of comprehensive pictures of each product so one can see what goes in and out of each side of the control box. Trying to find out what I could use to replace the discontinued Hydromatic Pump+ Model 122, is like trying to get Top Secret information from SJE Rhombus. As a past MRB qualified Production Engineer at the GE Aircraft Engine Group in Evendale, OH, I find this lack of product information very frustrating, even after contacting SJE Rhombus for some detailed product informaiton. Extremely frustrating!

@sjerhombus 6 лет назад

Hello Dennis, we are sorry to hear that you aren't finding the information you need. Thank you for your feedback about our website--we will take this into account! Have you tried calling our customer service team at 1-888-342-5753? They will do their best to assist you.

@dennisvarnau8340 6 лет назад

I finally installed an SJE Rhombus 1221W114H6A10E17A for two Zoeller N267-G pumps. The kind of information I was looking for was compatible products that would take information from the controller and feed it to my cell phone through the office WiFi router over the internet. The kind of information I was hoping to get over the phone would be more specific than just an alarm indicating something (non-specific) is wrong with the system. There is a circuit available from this controller that uses either NC or NO contacts to send a signal out to some 'gateway' component, but identifying what "gateway components" are readily available to integrate into this particular system controller is somewhat hard to find or obtain - when it should not be if the sale of other ancillary products is desired. I actually expect this setup to be very reliable and last longer than I'll be around over the next 10-15 years, needing no cell phone monitoring, but it would still be a nice feature to set it up further for cell notifications even if it were only for a non-specific alarm situation. Having temperature sensors in the vaccine refrigerator, water and humidity sensors in the basement that send current status and alarm situations, if set points are exceeded, over the internet to my cell phone, using IoT technology just makes life a lot more easier to cope with in real time. They are all just 'entropy' alarms, in my opinion, until we all reach absolute zero K.