Title Agent Podcast Episode 6
#TitleProduction #WorkflowSimplified
Join Hope Ottoviani in this transformative episode of our How To Series, where she takes the mystery out of title insurance and turns complexity into clarity. Dive in as she unveils her top secrets for defining clear milestones and organizing tasks to revolutionize your workflow. Discover how to ensure every transaction succeeds seamlessly by diving in!
What you’ll learn from this episode:
• Essential steps to managing and automating the title insurance process
• How to break down complex tasks into manageable pieces
• Why it’s vital for defining clear milestones and assigning specific duties
• Tips for maintaining efficiency and transparency in virtual team environments
• Strategies for improving client communication and satisfaction through automation
Resources mentioned in this episode:
• Qualia | www.qualia.com/
About Hope Ottoviani
Hope Ottoviani has diverse work experience spanning various industries. Hope began their career in 2005 as a Dishwasher/Caterer at Nissan Pavilion/Jiffy Lube Live. Hope then worked as a Shift Runner at Domino's Pizza from 2005 to 2009. In 2009, they became a Crew Leader at Einstein's Café, staying until 2011. During this time, in 2010, they also had an internship at CBS Radio Station. In 2010, they joined Starbucks as barista and remained there until 2011. In 2011, they joined Clearmind Events as a Trainer/Authorized Distributor for a few months. Since 2011, they have worked at Alltech National Title, starting as a Settlement Processor and becoming an Operations Manager. Currently, they hold the position of National Director of Operations.
Hope Ottoviani completed an AA degree in Communications from Lord Fairfax Community College from 2007 to 2009. Hope then pursued a BA in Communications at Christopher Newport University from 2009 to 2011. Additionally, they obtained a certification as an insurance producer and title producer from ATG Title.
Connect with Hope:
• Website: ATG Title | atgtitle.com/
• LinkedIn: Hope Ottoviani | / hope-ottoviani-4a60ba3b
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22 окт 2024
