We are using the scanners in the college and we use 70% alcohol - never any harsh disinfectants, since they will damage the touch-screen surface. Same is true for the scanner camera - alcohol only.
@@ulrichkroener2784 i had to have my dentist reclean that surface cause i could smell fish on this thing when they put it close to my mouth 😡. I would ask them to have it cleaned in front of you
@@HenryScheinDental COVID or not - proper PPE is always a "Must". Dentist across the world have been wearing face masks for decades, so you reply is very strange to me!
Calibrate the scanner or recheck the lab process this cannot be normal as this is the most accurate ios to date and check the finish line is actually visible on the scan and not covered by soft tissue
Sorry to hear, that this is still uncomfortable for you. However - scanning can be interrupted at any time to give you a break and then continue in small increments.
Even 3shape trios scanner will do this and it too has in-built heater in it. It even has caries detection and comes wireless. I think this video should be deleted as it's too old for the modern emerging technologies
Don’t buy this product! My camera broke all of a sudden and their explanation is a loose connection inside. Now they want over 15000$ for a new camera event though my device is only 3 years old! The battery is also crap and has already been changed.