How To Use Diagnostic Mode On A Samsung Washer To Fix Any Issue! 

The machine was bouncing so much and when we ran to check on it, after that it stopped spinning. kept trying to do spin cycle to test it and it wouldn’t work. I copied you doing the diagnostic test and then it started to spin again. thank you so much for all of your help‼️‼️ just saved me a lot of money 💕

Thank you for this video. Helped us diagnose our washing machine with a drainage pump problem.

Thanks for the informative video! I have the same machine with active waterjet. The model number is different though. I am getting a 3c3 error code that does not go away after resetting the wire connection. Can you advise what must be going on?

Very informative video, although the “delay 17hr” process doesn’t seem to work for our Samsung WA5451. Any suggestions?

Thanks a lot your informative knowledge is most appreciated

Good video, but have a question since you mentioned suspension rods. I get UB all the time. Samsung repair replaced the suspension rods about 6 months ago, and I'm back to getting UB errors very consistently. Thing is, the machine is not shaking crazy or anything. It doesn't seem out of balance in any bad way. And with Samsung there is not pure spin mode, its still adds water and then UB again. Some loads end up taking hours! So, have you found a more permanent fix to the suspension rods? Or there has to be a sensor that is being tripped when it thinks its unbalanced. Maybe that is bad??? The repair guys samsung sent were not very good, but now its out of warranty.

Do you have any Video's on how to remove the top cover to replace the Suspension Support Rod DC97-16350C on the WA51A5505AV/US Model top loader?

I put it in automatic test mode, and it flashed “1” for a minute and then showed 9C2. Would I be correct in assuming that the it won’t cycle thru the automatic tests because the board is bad?

At 1:30 into your video you hold the start button and get the typical Samsung start ring. On my machine, I only get half the ring and the machine will not allow me to go any further. I have replaced the front control board. Do you have any suggestions? Thanks

Mone does great through test modes spin and all. But when it i have laundry in it totally off balance no mater what. Do i need to adjust the legs

Hi there thanks for the videos My washer is Samsung also same model and has spinning problem. my washer is 2 years old. I'm smh..

Mine keeps flashing on the CO, nothings coming out so I know that’s the problem, but will it still move on to the next thing it needs to test or just keep flashing?

I try what u showing in the video step by step but my delay button not working to bring the number to 17 still stuck on 33

My Samsung washing machine top load having issues whenever I turn on all lights blinking and it’s not working.. please help if anyone know about this issue

Thanks but if there’s is problem example drain pump which code I will see?

Hello, I have the same washer and it is locked, not child locked but locked is there something i can do about it??

My Samsung washer does not have Delay End. So now what? It is out of balance and I have replaced the torsion rods 4 times. About to make a Boat anchor out of this Samsung washer and buy another brand.

I copied your first step there is no AS code shown and no any water coming. Could please make a video to show how to handle this problem? That will be help all of us who had Samsung wash machine

now when I try to get into error code mode for (AS)... it wont move past (AS) does that mean there's no codes or history?

Hello, I’ve replaced the suspension rods (all 4) and still getting the UB close to the end the wash. Any additional advice to fix the machine?

How can I contact you if need help?

Washer still displays ur when a small load is spinning could it be my rods I need to change ?

Mine get a U6 code and doesn't get into the draining cycle. I have to manually setup the drain. It's really frustrating.

We unplugged our for days.. and plugged it back in and it’s acting up doesn’t want to finish the loads stops with a 4C code and beeps until it turns off?!?? HELP!!!

Mine was on number 7 and it would not drain then popped up SC and stuck what can I do

my washer shows the code 9c8 what can i do to fix it

The same model you have on here. Except its white. Problem: Alternating flashs 113 and 42..

Samsung smart app show diagnostic. Cleaning drum i did clean it still shows

Mine doesn’t say AS it won’t do anything automatic mode or the other mode won’t do nothing my washer went bad with clothes and water inside when the storm came and power went out

What if my washer shows SC after 7

Does this work on a front loader?

my problem is mine is not filling with water at all after a single move.... the hot and cold water worked during the test cycle tho. what the heckkk

The test part ran fine but the error code part didn't show anything.

When it goes to spin mode it’s bouncing all over what do I do then

Mine won’t drain. Entered test mode and it stopped at drain what should I do?? It’s full of water also ?

Hey my machine is on sc top loader

mine only shoots out cold water no matter the setting. i havent run the test mode yet. Actually is there even a test mode on it?

Doesn’t work on all. Our wa45t3200aw doesn’t have a delay setting.

In test mode, the cold and hot water run just fine, but when I put it into wash mode, the water doesn’t run

Now it’s saying sc

5c maybe

That’s why they sold it to me

WA50B5100AV error 9C8

Biggest POS we ever bought! Had ours for only two years and will never buy a samsung washer again.