This is a video of the new SmartPro Gem Eye I Auto Calibration Feature released in 2020. If you have the older version of the Gem Eye or Presidium PGT please watch this video at the following link • How to Calibrate Smart...
Your video is informative, and I appreciate the demonstration however it may have been just a bit better if you should us the machine testing a gemstone as well.
Your video was very helpful. Thank you. I am trying to get through the warm up step without success! I get to the blue light and one green but it's the green which is three down from the top, not the one adjacent to the blue. I wait t least 20 minutes and it never changed. I shut it off and tried again and the same thing is happening. My room temp is about 70 degrees. Any thoughts? Thanks again.
My test I got yesterday just like that one I was excited to get to use it and then I followed the steps but mine would not go past half way and sometimes would not work at all am I overlooking something or is there something I need to do
Ok I'm reading the instructions which say both the blue and green lights should light up together once the needle moves all the way up twice and the lights stop flashing to where you have a solid blue and green. Then you test the glass and don't remove the pen until the green light turns off and the blue remains on and the needle is on "Glass" Then you do the simulant disc. This time it says wait for the solid blue and green light again. Touch the simulant disc the needle should stop at CAL and the last green light should remain lite while the blue one turns off. After this instruction it says "There will be beep sounds with a blink of diamond LEDs that indicates the calibration is done. This is confusing to say the least. Because your unit is acting different then what my Auto calibration instructions is saying and my unit isn't acting like yours or what my instructions are telling me. Are all these units different in the way they function? Mine seems to do everything correctly in the since that it stops on glass when I touch glass and CAL when I touch simulant. The green light for each will stay lite but both blue and green don't stay lite together. They're all off until I touch something. At start my needle moves all the way up once and all the lights will flash independently for a few seconds. Then both blue and green will light up. Then they shut off and the last green light will stay lite. The needle will go up to about 4 and stay there until I touch the probe to the glass or simulant. Then it will drop to 0 with no lights on. I'm starting to think I just wasted a couple hundred on junk. I didn't realize this couldn't differentiate between real and simulant. I have supposed rubies testing high on the sapphire end and with my other diamond tester it pins out the lights saying it's a diamond. Should it be safe to say it's a very good simulant??
