HP Chromebook Not Charging - FIX

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*@nxs0152 in the comments mentioned that a hard reset worked for him. Here are the instructions to perform a hard reset.
1. Turn off your Chromebook.
2. Press and hold Refresh and tap Power.
3. When your Chromebook starts up, release Refresh .
support.google.com/chromebook...
*@bbqsauce2865 in the comments mentioned that he cleaned the USB connector and that helped him. Try that first. Grab a wooden toothpick and carefully clean out any lint from the USB connector on the computer and the charger. Then blow out the dust with a compressed air can or your mouth.
In this video I troubleshoot my Chromebook that stopped charging. It's easy to do. Try this out if your Chromebook no longer charges.
There is a faster and easier way to check the battery health through the diagnostics menu. I made a video on how to access the diagnostics menu: • How To Access Chromebo...
If you have an old charger that is not USB C, you can use a multimeter to check that it is providing the proper voltage. Search for "voltage check laptop charger".
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RELATED VIDEOS:
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• How To Access Chromebo...

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3 авг 2024

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Комментарии : 133

@ChavezDIY Год назад

***CHECK VIDEO DESCRIPTION FOR LINKS+UPDATES+CORRECTIONS+MORE INFO*** *@nxs0152 in the comments mentioned that a hard reset worked for him. Here are the instructions to perform a hard reset. 1. Turn off your Chromebook. 2. Press and hold Refresh and tap Power. 3. When your Chromebook starts up, release Refresh . support.google.com/chromebook/answer/3227606?hl=en

@karafso Год назад

I had the same issue on the same type of Chromebook. For me, I didn't even need to disconnect the battery to perform a reset. Just held down the power button for 30s until the white power indicator stopped blinking. After plugging the power adapter back in, it was charging again. Thanks for the video, it saved me a lot of troubleshooting!

@ChavezDIY Год назад

That's awesome! I'm glad you didn't have to open yours up.

@asher6657 8 месяцев назад

Same here. Just held the power button

@itoKEKE Год назад

Thank bro Last step worked for me. You r a hero

@ChavezDIY Год назад

I'm glad to help out! =)

@Fancy_Schmancy0 3 месяца назад

I just want to say thank you so much man, ever since my Chromebook had battery issues 6 months ago as I'm typing this comment I've had to use either a lesser quality Chromebook or a laggy Samsung tablet for my schoolwork, even though I'm basically at the end of my school year and I've finished all my exams I still appreciate you for helping me fix my Chromebook after half a year of struggling. Bless your soul man.

@ChavezDIY 3 месяца назад

Thanks for the feedback! I'm glad this was helpful, now you can move on to accomplishing other things. Congrats on finishing out your school year! =)

@DanganHarmony 2 года назад

My school computer charger is not working I am perfectly screwed yay 😀👍

@ChavezDIY Год назад

Yikes, tell your school to get you a new charger. There's no reason why they shouldn't be able to take care of you.

@gagewest8881 Год назад

My school chrome book not working 👍

@cuber9215 Год назад

@@gagewest8881 samee

@dez1626 Год назад

same guess where in trouble together

@Fatrussian77 Год назад

Yea I’m dead

@jamesdeluca2176 Год назад

I went straight to the hardware reset you suggested. Disconnecting the battery and holding the power button for 30sec was the fix. My hp chromebook model is different than yours but it still worked! Thank you

@ChavezDIY Год назад

That's awesome! Glad to hear your chromebook is up and running again!

@albertoperezgonzalez5002 8 месяцев назад

Did you solve the problem, I'm having the same issue, but each time I want to charge it I need to repeat the same process.

@jamesdeluca2176 8 месяцев назад

It worked on my first try and haven't had the issue since. Chromebook charges fine now.

@albertoperezgonzalez5002 8 месяцев назад

@@jamesdeluca2176 I'm glad to hear that, I'm afraid I don't have the same luck, thanks 😅

@muhammedmuneer1530 9 дней назад

@@ChavezDIY

@sanjanakayastha3178 4 месяца назад

Thank you so much bruhh... This helped me.. Thank you soo soo much...

@ChavezDIY 4 месяца назад

You're welcome bro! Take good care of that Chromebook! =)

@AMITBISWAS-rk4fj Год назад

Thanks a lot man 🙏

@ChavezDIY Год назад

You're welcome brother! 👍 =)

@julierobinette9577 5 месяцев назад

Thank you!!! It fixed it after I did the software. I wonder if there's a glitch with the new update on for Linux. That is when mine decided to have issues.

@ChavezDIY 5 месяцев назад

Awesome! There's always potential for some glitching when updating the software on a device. It happens on my Android phones as well.

@noneatall398 11 месяцев назад

this helped so much

@ChavezDIY 11 месяцев назад

Awesome! =)

@TurkishTvInTurkey 4 месяца назад

wow, good video (Need to try this.) Chromebook Broken screen half/ on left side but the charging says 4% - (battery charging is unreliable) - Half to try this. Seems So Real And Not A Scam. Keep posting good content dude.

@ChavezDIY 4 месяца назад

Good luck with that Chromebook! I don't scam people, haha.

@Alexandre-vf1gu Год назад

thank you i was scared😅

@ChavezDIY Год назад

I was scared too when it happened to me 😂

@bbqsauce2865 Год назад

Just blew in my charger and cleaned it with my shirt and started working 😃 was about to use this until I remebred that usually works

@ChavezDIY Год назад

Cool 😎. What did you blow into? The connector on the charger or the USB C port on the computer?

@bbqsauce2865 Год назад

@@ChavezDIY I cleaned out the usb first blew into it a bit then cleaned the outside with my shirt plugged it in and started working really thought I broke something 😩

@ChavezDIY Год назад

Okay. In the video description I added a note about cleaning out the connector in case that helps someone else.

@bbqsauce2865 Год назад

@@ChavezDIY sounds good hopefully it helps others as well

@Nick1994H Год назад

I was with you until your 1st option was to wipe the whole thing clear. Any other options to fix it? Nearly brand new so it's not the power wash that is needed

@ChavezDIY Год назад

All the things I can think of are covered in the video. If you're not willing to try them all, you might want to see if it's covered by warranty and go that route.

@Nick1994H Год назад

@@ChavezDIY well now I'm even more confused. I pulled the old, regular charger out and it's working fine again. Used to have to charge it at a lower output to get it to charge

@raypointing 2 года назад

I recently ruined my original Chromebook charger and when I charge my Chromebook with any other charger it always says "Low-power charger" or it sets slowly and needs help to remove the problem, any tips?

@ChavezDIY 2 года назад

Does your replacement charger match the wattage that your computer is asking for? For example, Under my Chromebook in the fine print it says 15V 3A, so 15x3 =45. So my replacement USB-C charger needs to be a 45 Watt charger in order to charge my Chromebook at its max.

@robinsydney140 5 месяцев назад

Thanks!!!!!!!!!!!!!!!1

@ChavezDIY 5 месяцев назад

You're welcome! =)

@alizaquintanilla 5 месяцев назад

My laptop is doing this - not charging I even bought a new charger although it’s not turning on at all. What can you suggest?

@ChavezDIY 5 месяцев назад

Try the last method. Opening the Chromebook, disconnecting the battery, pressing power button to drain the power, then put everything back. Charge it for an hour, then try to turn it on. If that doesn't work, you might have to replace the battery. I recently had another HP chromebook that the battery wouldn't last long and it would never fully charge. The hardware reset in this video did not solve the problem and the battery health was like 80-something % so I decided to replace the battery and it solved the problem. You can access the battery health through the Diagnostics menu...here's my video on that ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-D2zkndEjpFo.html

@nxs0152 Год назад

Can't get the rubber strip off. I'm not even sure I need to, but the cover won't come off after I removed 6 uncovered screws

@ChavezDIY Год назад

I'm glad you didn't have to open up your chromebook. I wonder if a hard reset would have worked for me. Next time I have a hardware issue, I will try a hard reset first.

@Carpenter_ant 10 месяцев назад

Edit: i just had to use a different plug i was so worried the red light would keep blinking but it stopped blinking and now im relieved i just got to wait to see if it will turn on in a hour

@ChavezDIY 10 месяцев назад

Awesome! Sounds like it's working good now.

@Carpenter_ant 10 месяцев назад

@@ChavezDIY yeah it even charged fast 30 percent in less than a hour and turned on afterwards aswell

@benjammin6228 Год назад

Can this work for any model? I have a Samsung Chromebook

@ChavezDIY Год назад

Yes it can work on any Chromebook.

@mollyk7198 Год назад

School Chromebooks won’t have Reset settings. It will end after

@ChavezDIY Год назад

Check the video description for the hard reset procedure. That might work for you. If that doesn't with let your school fix it or replace it for you.

@Logan45499 11 месяцев назад

I have a HP Chromebook X360 14b that will not turn on or charge. I've replaced the battery and the motherboard, and it still won't charge or turn on. Do you have any recommendations what else I could do? I'm lost on this thing.

@ChavezDIY 11 месяцев назад

That sounds like advanced technician work. You'll need to trace where the power issue is. You'll need to check power starting from the wall charger, to the charge port, to the motherboard. Make sure the charger wattage matches the computer. The x360 14b that I have uses a 45W charger. Using a charger with more power can damage it. I would open it and make sure there are no loose cables or disconnected parts. That Chromebook has two charge ports, one on each side, try both ports. Assuming the battery and motherboard are good, those two components should get it to power on. If you have a multimeter and want to trace your power from the port to the motherboard, check out this channel, he's an experienced technician. www.youtube.com/@electronicsrepairschool

@Logan45499 11 месяцев назад

@ChavezHobbies I triple checked the connections, all are sound. I checked the voltage at the battery (7.5v) and at both charger ports, the voltage was 7.4 with the charging cable plugged in. The only things I haven't replaced are the USB board and the lid/screen.

@ChavezDIY 11 месяцев назад

If you find the problem, let me know so I can keep notes in case something similar like that happens to me.

@Logan45499 11 месяцев назад

@ChavezHobbies I replace the USB board as well, no change. I don't know what else it could be. I gave up.

@ChavezDIY 11 месяцев назад

@@Logan45499 don't give up, just take a break to reassess. You might have to trace the power coming from the power supply and into the motherboard with a multimeter. This guy has a lot of videos on power related issues on laptops. Maybe some of that info could be helpful. www.youtube.com/@electronicsrepairschool If all else fails and you are ready to give up, post it on ebay and sell it for parts in case someone else wants to give it a try.

@Gpo4-gundam 10 месяцев назад

my chrome book only charges on one side and the other side doesn’t work any idea how to fix it or I need get it repair?

@ChavezDIY 10 месяцев назад

You can try a hardware reset (instructions in the video description), if that doesn't work then try a power wash. If that doesn't fix the issue, then its a hardware problem. If you want to fix it yourself you will have to get comfortable opening the Chromebook to get inside. If not, take it to a computer repair place to get it repaired.

@hehehehehehehehehehehehehehe61 3 месяца назад

My chromebook won't charge at all, and when I plug a charger in it beebs, no lights come on and I tried everything I've seen online. Do you know the issue and or know how to solve it?

@ChavezDIY 3 месяца назад

If you have tried everything in this video and it still doesn't work, then it might be a bad battery. Look into getting the battery replaced.

@Mudieboimason Год назад

hey mine won’t go over 1 percent when i charge and when i try to go to open it it only lasts about 20 seconds before it dies

@ChavezDIY Год назад

If it only lasts 20 seconds running on battery only, then you might have a bad battery. You can disconnect the battery and check the voltage of the battery with a multimeter.

@loganwoody891 11 месяцев назад

When I try to do the battery test it shows up for a quick second and goes away. I also unplugged my battery and bought a new charger. Any thoughts? Thanks.

@ChavezDIY 11 месяцев назад

Are you trying to test the battery? There is a new tool in the Chromebook settings that allows you to do that. Click on the lower right of the screen where the clock is located, click on Settings, click on About Chrome OS, then click on Diagnostics. You should get a pop up screen that will tell you the battery health and even allow you to do a battery discharge test.

@ChavezDIY 11 месяцев назад

In the video description I listed a way that you can do a hardware reset using the keys on the chromebook. The last thing I would do is a powerwash of the system.

@loganwoody891 11 месяцев назад

@@ChavezDIY sounds good trying this right now. Thanks!

@loganwoody891 11 месяцев назад

@@ChavezDIY it says it passed the discharge test.

@loganwoody891 11 месяцев назад

@@ChavezDIY if i power wash the system will I lose my saved documents? Or are they stored on my account?

@electricbird423forester9 Год назад

Soo I could t property ask the question but I’m just gonna address the situation soo I have a Lenovo Chromebook and when I plug in my charger it charges but it stops charging and it does the same thing and the charger is stock no custom

@ChavezDIY Год назад

Did you already try all the methods in this video? different charger? press and hold power button for 30 seconds with laptop off? open it, disconnect battery and press power button for 30 seconds? Powerwash? Replace battery? Anything beyond that will require you to take it to a technician to check the USB port or the motherboard for issues.

@electricbird423forester9 Год назад

@@ChavezDIY I tried all of that I think it’s the charger itself

@mathewgesaman7010 6 месяцев назад

Did the hard reset it started charging put snapped back together and it stopped again

@ChavezDIY 6 месяцев назад

You will need to replace your battery. I had the exact same issue as you with a different HP Chromebook and I had to replace the battery to get it working like normal again. I found an OEM used battery on Ebay for cheap and it worked.

@Billystewart-ko3wv 3 месяца назад

What if ur chromebook is dead and it wont charge than what do u do?

@ChavezDIY 3 месяца назад

Follow all the tips in the video. IF you know your charger is good...open up the chromebook, disconnect the battery, press the power button for 15 seconds, plug the battery back in. Leave it on the charger for an hour. If its still dead, I would replace the battery. You might need to take it to a repair shop if the battery replacement does not work.

@anthonyyeboah8534 Год назад

None of this works and this isn’t the first time it has happened. I have replaced the charge twice before what else can I do

@ChavezDIY Год назад

If you tried everything, including the hardware reset procedure in the pinned comment, then you are dealing with a hardware issue and it needs to be checked out by a computer repair shop.

@xX_Silverplayz_Xx 7 месяцев назад

My Chromebook just won’t turn on at all my Chromebook has no battery so it only runs by the cable all it does is flash but doesn’t give life at all idk what it is but help me bro

@ChavezDIY 7 месяцев назад

If you disconnect or remove the battery, the Chromebook should be able to run solely off the charger. Connect the charger and press and hold the power button until it turns on. It could take 10 to 15 seconds. If it doesn't turn on you might have an issue with the motherboard.

@xX_Silverplayz_Xx 7 месяцев назад

wow ur a good guy tysm@@ChavezDIY

@hoomalumalu 5 месяцев назад

oh shit, I don't know where my screw driver is

@ChavezDIY 5 месяцев назад

You better find it! =)

@jordanseay3128 Год назад

I did this but it still won’t use my chrome book charger

@ChavezDIY Год назад

Did you try a different charger that's made for chromebooks? Most regular phone chargers won't be able to charge it like the original charger. Aftermarket chargers are like $12-$15 on ebay and amazon.

@user-pj5rh3tc7s Месяц назад

Hi plz PlZ reply me i have a problem like that my dell Chromebook version 9 is not turning on when i plug charger to my Chromebook red light on but is not converting into white light why and my Chromebook is not turning on and not charging i try everything plz tell me solution Which my Chromebook is turn on plz plz reply me as soon as possible 😭😭😭😭🥺☹️😟☹️😔😞

@ChavezDIY Месяц назад

If you already tried everything in this video, your next step is to replace the battery inside the chromebook.

@user-pj5rh3tc7s Месяц назад

@@ChavezDIY yes I try everything but when I unplug battery then I plug charger so after waiting some minute then I open Chromebook screen continuesly turn on and off what should I do next then I didn't know what to do next then I close from back side and again plug charger but Chromebook didn't open it still in red line not turning on plz tell me solution

@ChavezDIY Месяц назад

@@user-pj5rh3tc7s Replacing the battery would be your next step.

@dirpypotato2412 Год назад

My school computer wont open and im not getting anotherone yay 😂

@ChavezDIY Год назад

Try the hard reset instructions listed in the video description to see if that helps.

@dez1626 Год назад

something is just wrong with my charger

@ChavezDIY Год назад

In the video description I posted instructions on doing a hard reset. This will reset your hardware. If that does not work, then your charger might be the problem. If you suspect that your charger is dirty you can try cleaning the USB C connectors of any lint.

@marrirenee1133 2 года назад

But what if my computer is already dead…

@ChavezDIY 2 года назад

You can still try everything in this video. If none of that works, then the next cheapest thing to do is replace the battery. If a new battery doesn't turn it on, you need to take it to a technician to check the motherboard and charge port.

@johnyoungieyoung123 Год назад

None of this worked for me as my screen doesn't come on.

@ChavezDIY Год назад

This is just a hardware reset but it doesn't fix a hardware malfunction. Sounds like you have a problem with either the motherboard, battery, or the screen. If you want to see if it's a screen issue, you can connect your computer to an external monitor and see if you get any picture. To check for battery issues you can open the computer and check the voltage of the battery with a multimeter. A bad battery will show a voltage lower than what's listed on the battery. Motherboard issues will need to be checked by a repair shop.

@johnyoungieyoung123 Год назад

@@ChavezDIY firstly thanks for your reply. I have actually seen the screen come on three times and then it just goes off. The battery seems to charge (orange to white light). There's some random combination of letting the battery drain, turning it off, opening the lid etc. I am currently letting my battery discharge. I thought it may be the charger but it seems to charge from the status of the lights, I currently have the battery unplugged, I have also used a second charger, it say the laptop is on, the Power Refresh starts the fan, flashed the LED light but the screen doesn't come on. Very random.

@Binaryvanguard91 Год назад

I think it is because my Chromebook is orange damaged 😂

@ChavezDIY Год назад

You damaged your Chromebook with an orange? or orange juice?

@skylarmae-lg6cv Год назад

Nothing is working for me😭😭😭😭

@ChavezDIY Год назад

If you already tried everything including the hardware reset procedure in the pinned comment, then you might have an issue with the USBC port or the motherboard. You will need to take it to a repair shop.

@livyy1198 Месяц назад

help my battery health us 55.74 😭😭

@ChavezDIY Месяц назад

It happens. I had one battery that was 80% and not functioning well. Be ready to change it as needed.

@mariasolis6533 2 года назад

i hope no sacm

@ChavezDIY 2 года назад

What's sacm?

@borninthewrongtime6449 Год назад

@@ChavezDIY I think she means scam..which we all know it's not.

@bloxfruitsperson 5 месяцев назад

i know im 1 year late but bro its not one of the first things that were happening to you it wasnt charging at all

@ChavezDIY 5 месяцев назад

Did you get your chromebook working and charging?

@bloxfruitsperson 5 месяцев назад

@@ChavezDIY yes now I did

@daylightwastaken Год назад

It’s dead tho

@ChavezDIY Год назад

So your Chromebook doesn't even turn on, it's dead? Try everything in this video and if it doesn't work then you have a motherboard issue.

@daylightwastaken Год назад

@@ChavezDIY nvm I fixed it, my outlet was just broke 😅😅😅

@龖 8 месяцев назад

Well this hasn’t worked. My Chromebook is almost empty and I have an exam tomorrow that I need to use it for. GGs

@ChavezDIY 8 месяцев назад

It's not charging your battery? Did you disconnect the battery and press the power button to reset the hardware?

@nxs0152 Год назад

This is what worked for me: Hard reset your Chromebook For most Chromebooks, follow the steps below: Turn off your Chromebook. Press and hold Refresh and tap Power. When your Chromebook starts up, release Refresh .

@ChavezDIY Год назад

Awesome! Thanks for letting me know that worked for you. I will add that info in the video description and in the pinned comment.

@expectingnewlife Год назад

This worked for me! Hallelujah! 🎉 I was not looking forward to opening it up and fidgeting with internal parts. 😬

@rosemellepenalosa8412 6 месяцев назад

omg this works for me, thank youuu!

@nezuko2506 Год назад

I used a Nintendo charger soooo i think my laptop is gone 🫥

@ChavezDIY Год назад

The Nintendo switch charger wouldn't damage it. The laptop charges at a max of 45 Watts. The switch charger charges at max of 30 Watts. If anything, the laptop would charge slower, but no damage should result.