Hubsan Zino Mini Pro - Dead on arrival - Gimbal Error 0x0002

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UPDATE : I fixed gimbal error but now I have the disconnection problem, this drone just doesn't want to fly. • Hubsan zino mini pro g...
After months of waiting (ordered in May) finally my Hubsan Zino Mini Pro arrives but unfortunately it's broken and does not work.
The gimbal gives no signs of life and "gimbal error" appears in the display, I tried calibration but nothing does not work.
How is't possible that a company like Hubsan can ship broken drones, it's impossible that it fault on transportation, surely was not attached well in the factory.
Never fly, powered on and gimbal error on first start up, I wonder if they have quality control on the way out.
I wrote to support, after 4 months of waiting I can't imagine having to wait another two months for replacement, I hope Hubsan will ship me a new drone sooner rather than later.
I will keep you updated but I am sad and angry.
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UPDATE : Ho risolto il problema del gimbal ma ora ho continue disconnessioni, questo drone non vuole proprio volare. • Hubsan zino mini pro g...
Dopo medi di attesa il mio Hubsan Zino Mini Pro è arrivato ma al primo avvio un errore della gimbal lo rende totalmente inutilizzabile.
Mi chiedo se l'azienda fa controllo qualità prima di spedire perchè questo non può essere un errore dovuto alla spedizione.
Sono deluso e incavolato, ho scritto al supporto tecnico, spero che Hubsan mi spedisca un drone nuovo e non mi chieda di inviare questo per la riparazione perché dall'Italia ci vorrebbero almeno due mesi (e chi paga?).
Vi tengo aggiornati.

Опубликовано:

20 окт 2024

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Комментарии : 35

@komax74 3 года назад

I have received instructions from hubsan customer service to attempt a repair without sending it back, I will keep you updated. Ho ricevuto le istruzioni dal servizio clienti di hubsan per tentare una riparazione senza rispedirlo indietro, vi tengo aggiornati.

@Alexsp84 3 года назад

Ciao Komax ho il tuo stesso problema, ho contattato il supporto clienti e mandato qualche video del drone con l'errore gimbal error 0*0002. Non mi hanno ancora risposto. Posso gentilmente sapere cosa ti hanno proposto? Reset del drone oppure aprire manualmente il drone per staccare il gimbal e riattaccarlo? Grazie mille

@komax74 3 года назад

I fixed gimbal error but now I have the disconnection issues, this drone just doesn't want to fly. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-r_qtbf1oCRU.html

@sandroguaita 3 года назад

My Drone Mini Zino have the same problem and Hubsan sent a video that says I should remove the gimbal and fix the fittings. To no avail ! I lost my money buying this drone!

@komax74 3 года назад

I make the same procedure but after few day the gimbal error exit again.

@dhoser9296 3 года назад

Man that's really sad. Had my hopes up for this one as it has all the features I want in a mini but like you said the QC is poor. They rushed this to market, don't know why. You don't put unfinished product out, period! Maybe in a year they may have enough firmware updates to fix everything. Looks like I'll be waiting for the DJI Mini 3 and just hope it has all the features of the Zino Mini Pro. Of course, with all the problems people are having with this Zini Mini Pro, DJI may not be in a rush now to get their latest mini out. A lot of people are changing their minds about purchasing the Zino Mini Pro now including me. Too bad, as I have an original Hubsan H501S and H109S High Edition and they fly great.

@wrightlsjjdie2416 3 года назад

Zino mini pro is great.so far,i like my zino mini pro.

@symbiketour4704 3 года назад

But after one year all warranty ended, cannot claim if anything happen. I already bought zino mini pro 3 month ago, the gimbal already broken, Hubsan send me a new gimbal. I am worried next year after warranty expired it will happen again. very sad

@СпартакЕгоров-д3ы 6 месяцев назад

hello. I ALSO HAVE THIS ERROR 0X0002. HOW DID YOU FIX THE ERROR? HELP ME

@wrightlsjjdie2416 3 года назад

Gimble error can be fixed. I’ve encountered it before, and it’s fixed manually.

@komax74 3 года назад

Solved but after a few flights the error came out again.

@wrightlsjjdie2416 3 года назад

@@komax74 what's the error code ?

@Kyle-nk3gf 2 года назад

How did you fix it?

@komax74 2 года назад

@@Kyle-nk3gf no I sent it back

@komax74 3 года назад

I opened the drone and pressed in the various connectors, the error disappeared I made a flight all ok, shortly after I started getting connection errors, first between controller and drone, then between controller and iphone. On the second flight gimbal again in error. Now it doesn't even connect anymore, I looked back at the videos made and out of two one is completely corrupted and impossible to open. I think I received a defective model unfortunately. Hubsan was quick to answer me but I think unfortunately there is nothing to be done and I will have to change the drone or ask for a refund.

@dhoser9296 3 года назад

Let us know what Hubsan does...replace...refund...or nothing. Good luck. We'll see if there customer service has improved...or not.

@mhishamsam644 3 года назад

My zino mini pro also have same problem, the gimbal not functioning, appear same error code. My seller already claim the broken parts from hubsan and still waiting the new parts. Very bad..only 3 weeks bought

@EnricoPorta 2 года назад

Io ne ho comprati tre per vedere se avevo sempre lo stesso problema ... sfocatura su uno dei lati della camera, anche se il gimbal non si è mai disconnesso per fortuna. Si sicuro i bollini che appiccicano "QC OK" sono dei fake e devono far uscire il drone. Tanto il problema è di chi lo compera... Su tre droni, tutti e tre due avevano sfocatura su lato sinistro e uno sul destro.

@Alegriadevoar 3 года назад

Very good vídeo

@FabrizioKiliasEgidi 3 года назад

Ciao Komax! Che sfortuna, speriamo che l'assistenza Hubsan possa risolvere questo problema. Io ho avuto una brutta esperienza con il mio Hubsan Zino durante la mia ultima vacanza. La batteria e' morta completamente senza motivo al 78% di carica facendo cadere il drone al suolo. Per fortuna e' caduto su terreno morbido ed e' ancora funzionante. Non so quanto fidarmi di questa marchio, momentaneamente ho acquistato un DJI Mini 2 per provarlo.

@meepotello626 3 года назад

You should contact hubsan

@sandroguaita 3 года назад

O meu tb deu esse problema e a Hubsan mandou um video que diz que eu deveria retirar o gimbal e acertar os encaixes. Não adiantou anda ! Perdi meu dinheiro ao comrpar esse drone !

@angelmanuelcamacho8690 3 года назад

Everybody has to wake up one way or another and this is not the way to find out that this drone is a piece of shit cuz there's videos out showing the issues with this drone.

@alessandrocozzi1178 3 года назад

Stesso errore a me dopo un volo semplice. Drone pessimo e ho chiesto a bang good di poterlo restituire e riavere i soldi

@chouk4630 3 года назад

De la France : Salut j espère qu'il vont vite te le remplacer et la on verra leurs service après vente et garantie , surtout tient nous au courant , bon courage et j espère une réponse rapide pour toi de la part de HUBSAN