I FAILED Repeatedly And Had To Walk Away Defeated: RV Tech Confessional Furrion RV Roof A/C

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While not quite a year ago, I installed this Furrion RV Roof A/C on a Jayco Greyhawk. While the initial install went well, it did not take too long to hear from the customers that the wall thermostat never read the temperature correctly. Assuming the t-stat was bad based on advice from the helpful RV forums, they asked me to change it. Unfortunately, that did not fix the problem. Turns out the temperature sensor is inside the air box in the design from Furrion, and it is very sensitive and with discharge vents right next to the A/C, it grabs cold air and reads the wrong temperature very quickly. While, Furrion and Lippert developed a "premium" thermostat kit to fix the problem, they did not have them in stock for the near future so I tried a work around by extended the sensor outside the air box, but close to the ceiling, so it still didn't read the temperature very accurately. So finally, I decided to install a Easy Touch smart wall thermostat from Micro-Air which I was told would fix the problem and upgrade and enhance the experience.....but ultimately it had the same problem. So join me as I discover all this and it breaks me.
Thanks for watching!

Опубликовано:

29 июн 2023

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Комментарии : 488

@WheelinwiththeWatsons Год назад

As much as the situation sucks, this video shows the effort you will put in to make things right even when the cause was out your control. Rare in this world. True integrity!

@ourrvsunsets Год назад

Dude, as someone that has owned a service business for 20 years I so get this. You're doing everything you can to try and make things right for your client, but at every turn you run into a 30' thick brick wall of stupid!!! All I can say is goodonya amigo for pushing forward and doing what is right for your client. If it's anything like every time I have run into this situation you're gonna lose money on it, but you'll have a happy client in the end. All I can say is you have my respect!

@jebutah9705 Год назад

Oh man how crazy! Your obvious frustration is well deserved. I guess Furrion will not step up and cover your losses. Guess you will not be using their product in the future

@brianbiggs3484 Год назад

James you are a credit to this RV Technician that watches & learns constantly from you . I feel the pain you are going through. I’m a simple man & often wonder nowadays why we can’t go by the KISS theory . Hang in there James 👍👍🇨🇦✌️🇨🇦✌️

@glennandpamlang190 Год назад

Feel bad for you. How frustrating! Don’t beat yourself up as you are ‘The Man’ when it comes to repairs. You will victorious in the end.

@2manytoyz123 Год назад

What a PITA! As a retired electronics technician, I would have used the existing wiring between the A/C unit, and the thermostat, to pull new wiring with an extra couple of conductors. This way the thermistor could be relocated at the thermostat. No need for any new hardware other than some wiring, which you likely already have. Thank you for sharing your saga. This is exactly why I don’t like working on other people’s projects.

@DavidHBurkart Год назад

James, this would be nothing short of maddening for anyone to deal with. For you, with your integrity, work ethic and sense of commitment, you can tell this is devastating for your sense of responsibility. Remember, you did not create this problem. You discovered it and also are working diligently to solve the issue for your customer. This comes through clearly in your videos.

@jimbernard6112 Год назад

I had this same Furrion unit installed by the OEM on my new (in 2021) trailer. I had the same issue with temperature control. Even worse than the AC temp control was the furnace control. The first time I ran my suburban propane furnace, I nearly burnt down the trailer. I turned on the furnace just as I did in all of my previous trailers and it never shut off. That's when I figured out that the thermistor was in the roof plenum reading essentially the 40 degree outside air temp. Turned out that Furrion expected you to run the AC fan in conjunction with the propane furnace so that the room air would be circulated through the AC return for the thermistor to register.

@retsbew8954 2 часа назад

James, I’m a little late to this video, but I have a solution for you. I’m a master HVAC technician and I had the same problem with my Furrion AC. I removed the thermistor from the unit and placed it in the thermostat. I used two spare thermostat wires going from the existing wall thermostat to the AC unit. Soldered the connections, and it’s worked perfectly since then. You need the extra thermostat wire to make this work. It may be tucked in the wall. You can verify that you have extra thermostat wire in the AC unit.

@Onemoreking010 Год назад

Thank you James for showing this. I appreciate you sharing all the problems you have had with it.

@marin082164 Год назад

Thank you James for sharing all your experiences, bravo for been so professional!!

@notreallyhere7719 Год назад

I appreciate your videos and the honesty. I cant imagine the frustration you're going through.

@brians4167 Год назад

You will figure it out James. Wish I could help you out. Your still my RV hero!!!

@YallAintRight Год назад

I’m proud of you on this one. You worked sooooo hard for your customers.

@stevesmith9173 Год назад

Very sorry to hear about your "issues" & frustrations! That being said, I am VERY, very happy to see that I'm not the only one that experiences "issues" like this as well...

@WhereRV_Eh Год назад

I would welcome having a tech such as you. I only hope that your client understands how much effort you have given. In our area the dealers control support and they would bill for each and everything done and blame it on someone else.