I Got SUED for Selling THIS on EBAY 

As requested, here is a picture of the item: www.canva.com/design/DAFEpFmeMlI/m9X7rmjLSUekKSKQmi8otQ/view?DAFEpFmeMlI&

If ebay would have some real competition they might become more fair with this kind of things.

The least eBay could do is when you list an item if there's any keyword in your title that might cause a Vero, at least give you a warning message and allow you to do the research before you continue. Even give you a link to show you where that word is in the VERO list. Sounds like a no-brainer to me.

One thing I do not like about EBay’s Vero system and process is the fact that they let you list something that you’re not allowed to sell but you get in trouble if it sells possibly maybe some people do some people don’t. It’s a fail

Dustin I am so sorry you had to go through that and its scary that it could happen to any one of us. My family and I love your videos, we'd watch you and your wife even if you had to sell on another platform. We have all learned so much from you and your wife and are thankful for all you've taught us. Love you guys!

These lawyers are bottom feeders to me. Why do they go after a random person on Ebay who sold an item ONE time when they should be focusing on the companies that are MANUFACTURING it. They don't research these kinds of things before they start naming people in a lawsuit. Isnt that their job?? But they would rather waste time and money harassing innocent people.

Wow, that was something crazy to go through! Sorry to know eBay wasn't as swift with great customer service, particularly since y'all handled the situation & were removed from the law suit. A lot of Sellers can appreciate the story, so thank you for the share! Never a dull moment on this channel. Y'all take care! 😄👍

That is so scary.. like our livelihood depends on one website and we’re at they’re mercy. I’m about to start using list perfectly bc Ebay seems to be having growing drama on a regular basis with restrictions on selling more and more name brands.

I'd also like to add that this should serve as a warning for all of us to diversify into as many reputable platforms as we can.

Thank you for the info, as a new reseller, I started in May, it’s good to have this type of information! I’m glad it all worked out for you and your wife!

Because eBay is such a huge, "professional" company, I am shocked that they won't, at the very least, tell you what categories you are no longer allowed to sell. Ludicrous! Causes you, as a seller such a terrible waste of time and a loss of money. Thank goodness they lifted the restriction, but how it was handled was very unprofessional.

I don’t understand why eBay doesn’t just not allow us to list a vero’d item from the beginning. If they can restrict certain sellers from listing certain items, why not just have that in place for all vero products and brands? If they are so keen on protecting you and themselves from lawsuits that would be the common sense approach. And I think if you are listing only one of an item and not bigger quantities then companies like that shouldn’t be able to sue. If you bought that toothbrush for your dog, and then never used it, you should be able to sell it. Simple. I had vintage beer cans listed that were pulled by eBay, meanwhile there were over 30 active listings with the same items. I enjoy your videos, keep up the great work! 👍🇦🇺

Yowza! Thank you for sharing your story. I’m happy to hear you’re back in action. Cheers!

Important info, Dustin. Thanks for sharing it ONWARD and UPWARD!💕🇺🇲

Hello! Wow...so sorry for you...I sold for several years , stopped during covid and want to start again, but really afraid to one day go thru something like this. I had a few real jerks , but nothing like you guys had to deal with. Ebay just doesnt help its sellers...where would they be without us? I wish you luck in the future and thanks for explaining you situation, I'm sure somewhere someone else is going thru the same or worse.

Glad hints were finally cleared up, can’t wait to hear of the other platforms you & Jessica decide to pursue.

I was in this exact same lawsuit. This was the second time I was threatened with being sued and it caused me to quit eBay all together. First one was so clean and then a five dollar dog toy just could not take it anymore so I shut it down.

Dang sorry about that man. Keep up the great RU-vid videos! I appreciate them!

Thanks so much for sharing this story. It is a scary situation for sure. You reminded us that perseverance is important.

I’ve gotten several VeRO claims, and most have been on items that aren’t even on the VeRO list. The last time it happened, I got a three-day suspension and ever since I’ve been super paranoid. I always check the VeRO list now, but if a company isn’t even on it then there’s no way to know if it’ll get pulled down without warning and I’ll be penalized. It’s kind of scary.

Hey Dustin, As your eBay store get bigger and stronger. I WOULD RECOMEND YOU DON'TBUY PERFUME, MEDICINE LOTION POWDER anything related to Chemical ...from Garage sale..those things have more chance to get sued or trouble for you.

Wow good thing it got lifted! Nothing but support for your youtube content ❤ thanks for your realness

I'm glad you got things worked out. As always thanks for sharing!! have a great rest of the weekend!!!

Glad all came out ok! Thank you for your service.

As a full time online seller I absolutely despise eBay. I started on eBay about 20 years ago. Listed daily, paid my bill on time every month without incident, maintained 100% feedback, back when 100% actually meant something. I was very pro eBay until I started seeing stories like yours. EBay pulling the rug out from under sellers without warning, freezing Paypal balances (back when the two were essentially one company), banning sellers without reasonable explanations, and so on and so on. At the time it was just a fun part time thing for me, I had a full time job and was making great money, so my eBay income wasn't a big deal. Fast forward 15 years and I opened my own Resale Boutique. I started cross posting things online right around the time eBay expanded item specifics. Each day there was a new surprise from eBay. It got to the point that I was spending so much time trying to keep eBay pleased that it was taking all the joy out of online selling. Previously eBay was the only place to sell, but I found that many new venues had hit the scene and the stress of listing and dealing with them was zero in comparison to eBay. When Covid hit I went 100% online seamlessly. The transition to eBay could never have happened as smoothly as it did on other sites. I eventually completely closed down my eBay account which was an ordeal I can't even begin to describe, but that 100% confirmed my decision to never do business with them again. One year later I checked to ensure my account was deleted (since my eBay account carries my business name); sure enough the 20 phone calls, each with assurances that my account was closed, meant nothing. The account remains. Because online selling is now my full time income there is absolutely no way I would ever put even one egg in the eBay basket. I don't have the time or patience to deal with them and there are too many other places to sell that don't play the games eBay does with their sellers.

I am really glad you got it worked out, you are truly diligent in your business!

Sorry you guys had to go through this. So happy it all worked out for you.

I am so glad it worked out. I am sorry you had to go through that.

Sounds like a very stressful situation that you guys didn't deserve, sorry you had to go through that. Glad you got it cleared up.

Glad it was resolved for you and your wife. Good luck in your endeavors.

So sorry to hear what you went through. I love your videos! You are a great guy. I thought about selling on EBay I sell a few things on Market Place. But I want no part of this company who are making a fortune on sellers. Keep up the good work.

My take: 1. The pandemic made the lazy even lazier, someone was sitting on your paperwork, moving slow… 2. Lawyers have set up a system where you have to involve a lawyer to make things move faster.

I think you took the right course of action with everything. I would have asked the company to contact eBay and tell them that you’re no longer associated with the lawsuit. But that depends on how willing they would be to work with you. Glad you worked everything out!

I only recently discovered your RU-vid channel, and have been thoroughly enjoying your videos! I'm so sorry that you had to go through this legal situation with ebay. From: an Ohio neighbor 40 miles north.😉

Hello sir. I have only been subscribed to you for approximately 3 months. But I have learned so much from your videos and you’ve helped me a lot on how to grow my personal eBay store. So I am glad you got the issue solved and hopefully you continue to find those awesome deals.

I’m so happy that this issue has been resolved! This must have been a terrible few weeks for you and your wife especially knowing that this is your business and potentially loosing all of the hard work you have accomplished so far. I enjoy watching you and have always felt that you were among the resellers that have been open and honest with your subscribers. Good luck moving forward and I’ll keep watching your channel in the future. 💕💕💕

Wow Dustin, I can’t imagine what you and your wife were going through these last few weeks.. I’m glad to hear that ebay finally did what was right.. I agree, don’t put all your eggs in one basket, especially since there are other platforms to take advantage of.. hopefully this little hiccup will be a positive thing for you guys, in that you can now start expanding your business on other platforms! Thank you for sharing your experience and being as transparent as you can since it was a legal issue. Wishing you and your wife prosperity as you grow your businesses and explore new endeavors! 😊

I'm so glad things worked out for you! Love your videos, and look forward to many more.

Sorry you had to go thru that, sending good vibes your way.

Hey, Dustin Wow, that's wild. I saw another recent video from a reseller that something very similar happened to her. I also can relate to the frustrations in dealing with eBay on these things. I don't know if you saw my recent video about my suspension and followup. It was wild too. Thank goodness I got a rep that was able to reinstate my account but it was extremely frustrating. Highly recommend crossposting! Hope to see you around Dayton when we are up there again.

Thanks for sharing your story.

This is INSANE. I am so sorry you had to go through this.

You did the right thing by continually reaching out to them. Many people would have thrown in the towel. This is what makes you and Jessica a Success. You put your Hearts into the business and face everything Head On. You’re now even stronger after going through this! All the Best to Both of you and Continued Success 👍

Wow very scary situation the more I do this the more I realize eBay isn’t here for the sellers. Every problem I’ve had including breaks,lost items and dissatisfied buyers eBay automatically backs the buyer. In eBay’s defense they do back the sellers once you call them to complain but you have to call.

Whattttttt!!! No one messes with the GOAT 🐐 thanks for sharing ur story Dustin, we got ur back always!!!

I don't know Ebay just does not STOP those items from being listed prior to someone getting sued in the first place. Why doesn't Ebay just have sellers upload proof of authority to sell these restricted VERO items BEFORE a person is even able to list the item? That would save sellers a lot of grief and stop all this lawyer crap hunting down people that are selling the stuff.

Love your videos. I always learn from you.

Unbelievable. Boy does all this sound like bureaucracy at its best. There are things you can’t list, but you don’t know what they are until you list them! You are SUCH a nice guy trying to work it out first. I would have gone straight to the lawyer. Interestingly there is a lawyer on line that does civil work and would probably have talked to you- name isPeter Tragos. Has a channel online called The Lawyer You Know. Ran across him during the Depp trial. Check him out- at least in case this ever happens again (God forbid!)

I have heard that if you rely on eBay for your main income that you should have 2 eBay stores going. If one has an issue you still have the other one to fall back on.

Keep your business going!! You and your wife are doing a great job 👏🏻!

What a nightmare, Dustin. You both work so hard and then the "big guns" move in. It's so frustrating when you don't have a resource to look at before you list? It's like roulette. I'm glad you resolved it by sheer grit. I just would like to see more choice for platforms that are reasonable and fair because then eBay would have to be more flexible. Although if I've had an issue they have been helpful.🤪 You can't keep a good guy&girl down so glad you shared this.

So glad it worked out for you in the end!!!

Sorry that you guys had to go through this. 🌻🌻

I'm sorry this happened to you. Glad it worked out. God bless you and your wife.

I've gotten threatening messages from Lawyers on eBay for listing items that only licensed retailers are allowed to sell.

Great informative video. Love your channel.

This made my heart hurt for you. Im happy it eventually was resolved. You didn't deserve to go through that.

I'm glad that its over ! I love your videos keep it on

I used to be a power seller on ebay.I made mistakes on couple of resells. I know you are probably making alot more than I ever did but between mc999 and other silly stuff I gave up. I now only sell a video game I'm tired of. Godspeed with your business 🙏🏽

WOW THIS COULD HURT SOMEONE REAL BAD

It could happen to anyone of us. It is really scary to consider for people who make their sole living from this. I just got my first VERO on a pair of womens shoes that have a red bottom. It seems Louboutin has red bottom trademark patent. Ughhhh. Glad ur back on track

My guess is Ebay was named in this lawsuit as well? Translated, Ebay was exposed to a lawsuit and was/is looking for ways to minimize that exposure...by shutting you down even if only temporally.

Using no keywords to sell restricted items is EXACTLY how I got them listed and sold. People looking for those items have searches saved for basic titles. Examples: Coke Codes, Medical Supplies, and Licensed Beauty Supplies. NOTE these items were not things that sit, they sell the same day listed most times.

Tyvm for the heads up. I'm so very sorry that you had to go through that. Silver lining it was a learning curve for you and perhaps ebay, too. Maybe now, they will list what items are not allowed. 🍀 Also, would the buyer be in trouble too for buying the item? Hmmm...🤯

I'm betting you're already looking into Flyp and List Perfectly as well as the other selling platforms. I've been thinking I need to do that as well. Sooner rather than later for the purpose of having the other revenue streams in place

Why would eBay shut down a store over one simple product. You don’t see grocery and department stores shutting down every time they have a lawsuit. You would think that at some point they would realize that by shutting down a store with your volume would be reducing their profit as well. Unbelievable!!

I completely understand your frustration here. I wasn't as big as you but I kept at least 5 hundred items in my ebay store...but I found when you start with 1 problem with ebay, they just keep coming. So I made my decision to walk away, it was sad because you really make good and loyal friends, it just was too much 4 me. Best of luck to you and your family, and I will continue to watch.

It’s crazy how you don’t know that you can’t list an item until you do it and then get in trouble. So sorry you guys had to deal with all of this.

Every time I list an antique postcard of Black Americana, the postcard gets pulled off and I get a warning. If you search completed auctions there are sold listings of the exact same antique card sold by another seller. It drives me nuts, I am trying to not get paranoid but WTF?!

This was crazy! Really does not surprise me because everything in this world is getting crazier as the days pass. Praying for everything and everyone ! 🙏

@Propicker Dustin - You've explained that you're bound by a confidentiality provision. So, I don't expect you to respond to my comment. I don't know the mechanics of how Ebay negates a VERO complaint. Perhaps Ebay received a notice that the rights holder dismissed Dustin from the case. Perhaps. Two weeks seems like the typical corporate lag for a rights holder to inform Ebay and for Ebay's wheels to spin to react and remove the restrictions. Just speculating.

Glad it was resolved, but I’d be looking to other platform for sure.

So sorry this happened to you! You clearly work so hard and I know this must've felt like a slap to your face! Glad it was resolved, but man...that is so damaging to your mental health!

Im happy you got it handled. Even though we check the vero list it doesnt prevent this from happening. I wish you & wifey much Happieness with less stress

Wow! That would of had me very nervous too. Glad you were able to get it all sorted out. What other platforms are you thinking about shifting some items to?

I know this is definitely a wake up call for you and yours. Multiple streams!

Oh no, they got you too! It seems like everyone selling on ebay is getting hit with these lawsuits. In California, it reminds me of the lawsuits under the Americans with Disability Act. Every small business was being hit with lawsuits for the tiniest infraction, like the light switch or mirror is the bathroom in 1/10 of an inch too high. The lawyers would demand $4000 or more to drop the suit. Its really extortion.

Hi just got same pop up message on eBay when I tried to list a Nike shoe. but I haven’t gotten any message on eBay or my email. I don’t get it I looked for a lawsuit but there is nothing. I asked when they put the restriction and they said it was on may 3rd. It’s very frustrating because now I won’t know what I’ll be able to list. I want to settle the lawsuit asap but how can I if there hasn’t been a lawsuit sent to me via eBay or email. Please help

If you get a sale from an attorney's office probably best to cancel it

Love the sound effects.

It sounded like you and your wife experienced a nightmare. I suggest not putting all your eggs in one basket. What happened to you can happen to anyone of us. I suggest you make time for participation in "Whatnot auction " and cross list on other platforms. The long delay from ebay was simply punishment (my opinion). Thank God, this nightmare is over for the both of you. 😊

Just curious, when you would try to list the items that it was blocking you from listing during the mc999 issue, did it pop up and say you cannot sell this item because you are in a lawsuit and not to relist the item???

I am so sorry that this dog toothbrush put you through so much torture. I'm so glad it's over for you now, you are back Mister Pro picker!

Glad it worked out.

Not an eBay seller, and this makes me not want to be. So confusing how they can be like you can’t sell certain items/brands, but we won’t tell you what they are. Kind of like the IRS, we know how much you owe us, but we’ll let you try to figure it out and if we don’t think that’s right, we’ll let you know.

Omg Dustin I can't imagine how stressed out you and your wife were. To not only be sued for such a small item (I bet you won't buy anything from the bin stores anymore) to having your account suspended. I feel horrible you but I'm also glad it's over. My question is this: was your store completely shut down or were you still making sales? I had no idea ebay had a way to prevent you from listing certain items or categories or keywords for that matter. My guess about what happened is that court case reviews usually happen once a month and it took that long to get a formal court case dismissal (heard in court and signed off by the judge) sent to ebay. 3 weeks is not too long honestly to have a case dismissed these days. But if that was the case ebay could have said they had to wait to receive an official dismissal. In any case I'm glad you're both back. I'm going to start cross posting now too. ❤️👍🏽

Sorry to hear that someone tried to sue you.

sounds terrible/frustrating have had to deal with a few restrictions/temporary bans reselling a big variety of items the ten years I made a living doing it with no real job, friends were jealous but never realized how you never know how much money you will have week to week as nothing is guaranteed, no insurance and I hustled 3x harder than them/worked insane hours because if I did not my dogs and I did not eat.. trying to talk to ebay/paypal to explain anything is like trying to climb up a cliff with oil on your feet. not much more frustrating not once did I ever get a suspension over turned. eventually they shut disabled my accounts and locked over $2000 I had in paypal I could no longer have no matter how many people and their managers I spoke to. there were no other options for selling the level we were selling at then either. no facebook marketplace. only had craigslist with limited to no reach. needless to say that ended my resale days. I still can not help but size everything I see up when out hunting for myself and making a game of checking comps before/after and making notes glad to hear you got it lifted. never got sued or that restriction

Typical corporate behavior. Corporations should be outlawed.

They need to get things done in an efficient time. Seems they let you worry but took 3 weeks to get done. It's awful when they do that kind of thing

I lost five hundred dollars on eBay isold a phone the guy put the five hundred in my acc and it didn’t go through I had already sent the phone well he went overseas and eBay said they couldn’t do anything glad you are not leaving I love watching you

I'm so sorry you went through all this b******* dustin, as if your job isn't hard enough just to try to keep your head above water you do such a great job it's very entertaining I enjoy watching your videos. Please don't let this disrupt your business keep on plugging because you do that's what you do you do that one last stop you do that one last shop.

Yikes. eBay, for all intents and purposes, has become a resellers monopoly. And it doesn’t appear that you have any sort of recourse, once you get tagged for something. When your entire livelihood is dependent on one entity, that’s a scary place to be. I’ve heard others, with similar experiences, and they got crushed. All things considered. Get an Attorney. Sometimes, just a strongly worded letter from a legal professional, is all it takes, to save you weeks of anguish. Money well spent, imo. I was just involved in a legal action, that began with $27,000, and it was just settled for $7,500. Was only about 2k worth of legal fees, so I’m way ahead of the game, and I can now sleep at night. All the best and I hope that this matter is finally over for you.

Broooo this is what hurts me we released a video like this recently! Over 100k views on RU-vid! But I am a 6 figure Reseller … eBay shutting me down would be catastrophic as I’m sure for y’all it would be to :( it’s getting so scary to sell on the platform!

Gut-busting laugh at the end! if you like stressing your tail off is what you should've included! 🤣😂🤣

Hi there I am new. DO I have to weigh each item as I list them.Can you explain the listing process for me. .Ty

Sorry to hear all this man, so happy for you that it is being lifted! Crazy this all came from a dog tooth brush. Smh. I personally sell on Mercari basically exclusively for the ease, lower fees and less competition, but it's a way smaller market than eBay or course. But I'm super part time with it due to a full time job, 2 young sons and postgraduate studies, so of course I'm in a different place than you.

I got hit with a price gouging restriction and every now and then it won't allow me to list random items, ie disney cars steering wheel, pokemon mask, star wars funko pop, etc....weird

Thats why I mostly use Facebook Marketplace now. Especially this year. Facebook is waiving all fees through this year. Even before that they were only 5% fees anyways. PLUS shipping is so much easier

I used to eBay back in 2002 & 2003 as a way to jump out of my corporate job and care for newborn and other two younger kids. Back then it was great, I had great sourcing and made good profits. Well in late 2003 I went back to my corporate cubicle. One day I heard someone call it “FEEBAY” and was thinking about jumping back into online selling. Are there any better sites to use?