I Went Undercover Inside A&E | Undercover A&E: NHS in Crisis | Dispatches | Channel 4 Documentaries 

Sadly I believe that you are correct - I’ve heard many similar stories from other NHS staff in my local area here in the U.K. where I’ve lived for 23 years and it is a thundering disgrace - we were lucky in my native Ireland before the HSE when we had the health boards, that many Irish hospitals were run properly by Catholic Nuns - those who have a real commitment and vocation to the NHS are being forced out and replaced by staff who don’t really care and have zero commitment to patient care - turning the NHS private (as Labour seem to think) will not fix these problems - at age 53 myself, I am dreading my old age when I see things like this

This is a cultural thing though too. The obsession with meetings, paperwork and discussions is rampant in UK workplaces. Take it from someone who has worked in hospitals abroad, hospitals in some different countries are just more action plan focused because they want results, unlike British bureaucracy.

I know someone who left. There was constant bullying from some individuals who seem to of been raised to god like status by management because they crack the whip to wring every drop out of people till they break.

@@christinewhitrick5669very true.

@@christinewhitrick5669 People got used to staying in the NHS for too long without risk of losing their job. They get comfortable and there’s little risk of them losing their job when acting poorly towards colleagues.

As an HCA we are now working on minimum wage. No pay rise has been as yet agreed. You would earn more working at any supermarket.

@@claireemily1983the HCA are worth more than gold. Thank you for your service 🤍

the get enough through everyone paying tax.

At least supermarket staff know when to wash their hands and keep the enviroment clean, help customers when they need it and even go to their aid and not give them contaminated bottles to drink out of. Stop the supermarket comparing hospitals need to take responsibility for their own mistakes. Supermarkets get sued for selling the wrong things to children for instance. Shop workers have always had low pay bur never behave like that its not good enough the journalist has more compassion than the staff. Disgraceful!!

@kristinamasters1663 your judging all nhs staff from a few bad apples 99% of them genuinely care and just wanna help but also want to survive and you know be able to pay their bills.

It must have been incredibly traumatic for him

Yeah, think about the people who work constantly in this industry and then get claps rather than pay.

@@Bfg12327 not all of us clapped, my thoughts stay with the poor patients who were kept totally isolated from their loved ones and died alone

Thats why I always say dont get sick, the NHS will make you sicker

Well said, he is a very caring and brave young man, such empathy with people, patients and staff. XXX

If the nhs was the same as a vets then I think we would have nothing to complain about. Until you’ve worked in this environment you will never understand

@@claireemily1983 oh I fully understand how hard the nurses and doctors work and the stress they are under as you could see in the video, I blame the powers that be

Working within that environment was your choice though

@paula622 yes a choice they make because they want to make a difference despite people like you who have zero idea what it's like passing your judgmental comments.

@@naomiobrien3136 difference is vets treat their patients asap and dont leave them in corridors

Scarier than one thinks ..

I have seen some very traumatic deaths because of the lack of doctors. These deaths weren’t preventable but they could have been less distressing for the patient.

Well i would advise you to not get sick. Make sure your diet lifestyle exercise are healthy and strong. Thats really your only option bar being at the mercy of this.

@serendipidus8482 with age comes health issues it goes hand in hand yes you can take care of yourself to mitigate the risks but it'll catch up with you eventually.

@@danielcunningham6727 yes dear we will all die eventually that really doesn't need to be said sweetheart.

Yeah got nothing to do with open door boarder policies over burdening the infrastructure that was meant to support the British people.

@@JohnDoe-lx3dt you are obviously mislead ..if not for the immigration the NHS would have crumbled long time ago immigrants are over represented in the NHS and they provide net gain to the system .... whoever convinced you otherwise have probably convinced you Brexit was a brilliant idea and it turned out to be a self imposed sanctions and obviously you haven't learned

They want to destroy N HS so u have to have insurance or you won’t get treatment this is done on purpose

@JohnDoe-lx3dt unless they're all arriving into the UK and all going to the same hospital at the same time then how does this argument even make sense 🤦

Btw, Labour will be the same !

It worked fine before COVID

Just fast tracked now to private health .. totally done on purpose...no desire to improve . The tories want a collapse . ​@@loo7784

Im glad you have had great treatment. I work in the NHS in Scotland. We have our problems too, not the extreme levels of challenge seen here, but on a busy day we have the same waits in ambos and eds and the same pressures, thankfully it isnt routine but its not far off at all. We are a very thin line away from what you see here being our normal in Scotland too so long as the powers that be continue to ignore the concerns of clinical staff. I have had suspected heart attack patients wait for 5 hours in an ambulance before having bloods taken. The NHS is not only a tory failure.

Hi you must’ve been the lucky one to my knowledge. I have six member of the family who live in Scotland. They were born with scoliosis. They died at 54 because they didn’t give any care and treatment. I myself have Motoneuron Disease. and I’ve been tonight at Care in treatment which I had to report and make a complaint. It’s a biggest corrupted place you could ever be in. Maybe you’re lucky because you were European. Try beat another feet when you Asian you get denied. . my mother died age of 36. My father kept on complaining that my mother is having fits. The doctor didn’t do anything until she had a stroke and then she found out that she had brain cancer and she died within six months and you say that the caring SCOTLAND is the best just prayed to God that none of your family has suffered the way we have is disgraceful place to be in for 45 years? I’ve been in England in Birmingham had had the best care treatment. I’m glad that you got the good care treatment which you had a good recovery and our Lord has blessed you and give you a good health but feel sorry for the ones that don’t get any Care I was doing FaceTime with my brother while I was in Birmingham. I acknowledged that his face and his lips were trembling and his hands. I had to make an appointment from Birmingham to see his GP the GP diagnosed my brother Parkinson’s disease, and if it wasn’t for me, DOCTOR wouldn’t done anything and another brother he had come to visit me in Birmingham as I’m a palliative carer acknowledge there was something not right with my brother, I told my brother I think you have kidney and liver failure. I checked his pulse and his blood pressure was high and I told my brother if you don’t see DOCTOR you will die in two weeks. He was shocked and scared so then I took him to my own GP in Birmingham, my GP told my brother your sister is right you’ve got liver and kidney failure and you’ve only got two weeks to live therefore he was admitted at the Queen Elizabeth Hospital. They refused to treat him until I arrived and said I’m going to put a complaint and then they looked after my brother and sent him home for palliative care which I was in care of his palliative care at home. I check my brother, he lived another 4 years walked at a healthy life. he came to SCOTLAND to hand his keys for his house so he could live in Birmingham and get his Care. The doctors did not look after him. He died within two days in SCOTLAND so whoever is saying that SCOTLAND is the best Care maybe for the white people but not for the coloured people..

This what happens when politicians run anything

Trickle down economics....please sir can I have a trickle....oh hold now just one more millionaire then maybe

Why anything is being shut is ridiculous it doesn’t ‘streamline’ anything just adds more points of failure!

@@willsta21 I know, it ridiculous! Everyone saw how bad Shrewsbury hospital was now you have to add another’s (unfortunately growing town) to that and it’s just going to end in disaster! Telford see over 150,000 people per year in A&E far more than Shrewsbury, yet telford can manage without their A&E, we don’t need it! We I think the trust are going to end up killing a lot of people!

I completely agree with you. I could add to your point that there is also a lack of common sense, basic medical knowledge and compassion. I had to go backwards and forwards to A&E so many times between October last year and February this year. I won't go into it too much but when I was admitted to a ward for the inability to drink for days therefore causing dehydration I had to keep telling the staff I wouldn't take my usual diuretics and every time it would be "why?" "Because I'm in here with dehydration" "oh right, do you want tea or coffee?" "No because both are diuretics" "are they?" 🙄. Then there was the incident where I given a glucose drip that had corn in the ingredients which I'm reactive to so I said to the nurse "I need this taken out because there's corn in it and I'm reacting" "Can you see a piece of corn in the bag?" And when I fainted with a high heart rate, chest pain and intense head pressure I was told to go in by 111 and the doctor actually said "only come back if you don't wake up." Sorry to go on a rant, it just irks me that staff incompetence is never brought up as a factor why the NHS is failing. I hope your daughter is doing ok now.

The trouble with going private is that if you have a pre-existing condition, you will never be covered for it. Another rort of the system.

​@@rosella1919 you can pay out of pocket without insurance. I started doing that a few years ago and it's not extremely expensive if you only have something small or is long term where you can afford to spread appointments out. On the other hand if you have something urgent and you don't know what it is so have to keep going to different specialties it can run you into the ground. I'm at that point now, burned through all my savings but I'm still no closer to finding out what's wrong. I spend over £400 a month on supplements/herbal medicine to keep me going for now. The NHS has made it clear I won't be receiving any help from them. Even though I paid for a private blood test that showed my LDH is high they don't seem to know what that means and won't keep an eye on it. Sorry for another rant that may or may not be coherent, I just woke up.

Sadly that’s exactly what the tories want, if more people go private they can have more private health care companies and get rid of the NHS entirely 😢

In my local hospital, there are nursing supervisors who don't speak English, yet they are in a supervisory position and on £30 an hour. My neighbours daughter worked under one of the supervisors. When shr6raused the issue, she was told she could leave her job if she was that concerned.

I am AE nurse and doctors are unmanageable highly politicised spoiled bunch. They need to be held accountable aswell !

@@humptydumphty oh you are brave and deserve a medal. I remember one poor nurse and she was working so hard in terrible circumstances 😢 my daughter is a nurse in Manchester. Its a bit better up there but they still have a hard time. I salute you! It's like being on a battlefield and I know that feeling

PRH are terrible. I was in labour for 36 hours and wanted to go outside for fresh air and as I looked back to see if they'll buzz me out of the ward I saw one of the nurses pretending to have contractions, laughing and then ran behind the desk when I saw her. They also didn't mention that if I was ever to get pregnant again that I would be high risk of uterine rupture because my uterus was completely ripped open during a c-section and had to get a specialst to come and sew me back up.. and me or the baby would pass if I went into labour naturally so I only found that out at 21 weeks pregnant with my second baby. Now I am unable to bear anymore children. So yeah not the greatest experience from them.

@@chelseaking3353 oh dear god! That is utterly disgusting on so many counts. I'm so sorry that happened to you!

I was waiting (only) 8 hours and went home. I had a pain in the chest like a really big debilitating pain, the ambulance was called, I didn't know what was going on, waited over 2 hours for the ambulance, and the guy squeezed on my chest and it went, and I thought that was it, then they did some ecg and it showed something, the ambulance advised I go to hospital for a blood test and basic check-up, but also said they can't force me to go. asked if they are busy and how urgent is it, all he said is he recommends I go. so I agreed, They didn't appear very busy 8 hour later I got sick of waiting and thought if I have a heart attack then its just my time, and walked home.

I trained as an RGN some years ago. After 10 years in the job I left - on the grounds that I could no longer accept the provison that I must be capable of being in at least 3 places at the same time.

It doesn’t change the fact that from the families perspective it’s you that’s left their relative in a corridor. It’s the NHS that’s never getting back to people and is palming off appointments with drs to nurses and from the publics side it feels very much like we are paying for a broken and ineffective service. Why should we sympathies with those doing the job when we are receiving no care or service?

The expectation of people is also part of the problem.

I’ve been subject to physical abuse as well as witnessed it on colleges. Our hospital states no tolerance to violence but do nothing when it happens

No one is blaming the nurses it's the system is broken and not fit for purpose anymore

That's absolutely horrifying 😮

Can I just remind you that what you see on arrival isn't representative of A&E as a whole. There's so many areas of A&E...resus where the sickest of the sick are, majors, minors, children's...staff are often covering all of these areas. So a waiting area looking empty doesn't mean it is empty. Staff are more than likely next door doing CPR or attending to a major trauma.

@@whosthathun I'm very aware of how A&E works. However, on this occasion there were NO doctors in children's A&E that day and the nurses were genuinely concerned and calling all over to get ONE single doctor into children's A&E, which is separated from general adults A&E. It was something you would expect from a third-world country, not the UK. And I'd say suspected meningitis (with a referral letter from the GP) is pretty high up on the emergency situations list, no?

@@AlanaRenton It was extremely worrying because you're powerless, and supposedly in the only place that can help. Then by the 8th hour and the whole place is packed like sardines in a can, with children and babies of every age vomiting everywhere and clearly very unwell too, it's just so overwhelming. I'm 40 years old and I don’t remember it being anywhere near as bad as it is when I was a kid. Whoever wins this next election has got to get a grip of this situation. It's devastatingly bad. And as they are saying, there's now hundreds of preventable deaths every single week. That's just beyond shocking and unacceptable.

​@@AmyMunro_BlythesInBloomCrikey that's absolutely terrifying!

High speed train line a mere billion pound disaster totally unnecessary.

Come on be reasonable how would the tories and their friends become rich without some of the nhs fund being diverted to them

​@@michaelmcginley7930the same as labour

Bloody hell labour almost bankrupted the NHS time for a full open debate on the NHS

Well said

Interesting perspective. Why are they not needed? Thank you for sharing

too many chiefs not enough indians

There is a management algorithm brought in by the unions where if you have so many of a certain Band working in an area, you need a supervisor and if there are so many supervisors, they need a line manager, and so many line managers need a manager over them and thus it goes on and on and on. Worked there for 20 years.

​@@liliasgordon3565Wrong brought in by governments all colours not unions

hopefully soon everyone should pay for their own medical care.

@@JadeRavenwolfr u actually that fucked in the head

GP's use telephone consultations because it's quicker and means they can fit more patients in a day, they will see a pt face to face if needed, it's just they don't have enough time anymore to do so for every pt.

@@mattb7216 Sorry that's BS!! My GP surgery always says it can take about 2 weeks to get a phone call and if I want a F2F that can take 3 weeks or more and if it's an emergency call either 111 or 999. So, phone calls don't happen as fast as you want us to believe.

Billions being spent on management and administration which is just unnecessary

Some third world countries have better health care.

The uk is a third world country , we have been destroyed for a very long time and with more people coming in and ain’t enough resources it’s only getting worse

I misread 'the world of austerity'

And laziness, lack of compassion

GP care is in crisis too. There is a shortfall of 7000-8000 required GPs in the UK, Such that there is now just 1 GP for every 4000 people in the UK, the worst ratio in all of Europe.

I was messed about by my local surgery and ended up not being able to get medication that I was prescribed. I'm also deaf in one ear, the doctor says it's fine, yet I can't hear and the receptionists/gatekeeper decided it is an issue and get angry with me over something I can't change. I despise those people.

Omg yeah I have actually never had a bad experience at the hospital considering it’s a hospital but the doctors is bad if you don’t have a good one. My last one was good and I kept it even tho it was over an hour away on the tube but then I had to change it to a local one at some point and it is terrible. Every single one in the area gets about 2 star average on reviews.

Less GPs per head than any other country and funding is diverted to pharmacist and physiotherapists. Not the Gp to blame but the target and funding manipulation under Tory government post Brexit

@@Bfg12327 There is also less training posts for doctors like GP training for example which is so competitive now and there are much less posts. The government won't increase funding for these training posts, which means it doesn't matter if we have more medical places/students as lots of doctors freshly out of med school can't get work.

@@bobbiecapewell5333 did I really just read that you went to A&E with a migraine??

I suggest you Google thunderclap headache. ​@@danielcunningham6727

Some people suffer extremely bad ones , so yes ​@@danielcunningham6727

And this right here is why a&e are struggling and people are dying!! You begged to go home and eat and have pain killer why didn’t you just stay at home and do that? Did you not feel a bit stupid sat next to someone who was having a suspected heart attack? My 9yr old son nearly died from having a burst appendix which had actually turned gangrene, he entered first stage of sepsis whilst sitting in the waiting room. The surgeon came in from on call at home and saved my baby boys life. The only other time I have gone into a &e was when my eldest had an allergic reaction to cashew nuts and had anaphylaxis. I have 3 boys my eldest being 16, I would never risk someone else’s safety and life by going into a &e for a migraine!!!

@@bethmackins2433 that’s what sensible and insightful people do. Sadly many don’t.

I do believe that is the only thing left to do.

Will the last one out turn off the lights and lock the doors.

Great if you can afford it 😞

We're you gonna go to receive a better level of care, we're the only free system that is abused by ppl from other countries

@@superfabrication2019 France or Germany

Extremely insulting. We’re dehumanised in this process

St Mary’s, Paddington is just as dire.

I was given a 12 hour wait estimate after being rushed to hospital in Glasgow last year with sepsis, I honestly think I'd be dead if my brother wasn't there to kick up a fuss, in the end I waited nearly 6 hours thanks to him. Not everybody has my brother to help out when they are too sick to do anything for themselves. When I say rushed to hospital I mean that the GP phoned an ambulance and after 2 hours waiting and phoning back up my brother drove me to hospital, I'm a transplant patient and need the NHS, I am distressed about my chances in the future if this keeps going. Right enough I'm in my 50's now, how much time am I looking for eh? I'm probably just being greedy not wanting to die forgotten in the one place we count on to help in that moment of existencial crisis.

It's being done on purpose too by the gov

​@@FatsMuffinEaterabso everyone needs an advocate

It's getting just as bad in Australia I think it's a world wide phenomenon. We all seem to be going through crisises Health systems collapsing, homelessness exploding from rental crisis and society in general disappearing as we go under in this dog eat dog life I noticed Princess Anne was seen promptly recently. Only the wealthy are deemed important now Very tragic documentary but I'm not surprised

It’s well and truly fooked

Ah, this is only the VERY beginning! You think it's bad now? Just give it another 5 years....

@@bobjames6622 don’t bare thinking about mate sorry state of affairs

Tories happened. I genuinely can't understand why people vote for them. The excuse of "well what could labour do" won't suffice. Baffled.

The NHS has been shambolic since the early 1990s. Remember superbugs and used medical syringes left on trollies?

Knowing Care Assistants myself, yours is a familiar story that they repeat. How many of these nurses we call "angels" are actually just lazy and incompetent? They tell me their experiences of dealing with such nurses.

@JackBurton-qp4hc there are some amazing nurses I have worked with who get cracking from the minute they start, have always done their rounds on time etc. But you are right, there have been several nurses who come in yapping, start everything late then complain they can't get everything done. Then want more money. Drives me bloody nuts. The NHS to work for is not something to be proud of anymore.

Spot on

And the alternative isn't that great either.

While of course the Conservatives should have resolved issues during their tenure, people like you have short memories regarding Labour or simply aren't old enough to remember their utter incompetence! Labour wrecked the NHS when they were in power. They introduced Primary Care Groups and that is where funding *REALLY* started to fall apart, under LABOUR. They also greatly expanded the use of PFI, resulting in the debts the NHS has to this day. I am no Tory voter, but if you believe Labour are going to miraculously save the NHS then you are deluded. They took a wrecking ball to the NHS.

@@JackBurton-qp4hc My neighbor died because the tories failed to protect the most vulnerable. Very sorry, but nothing anyone says to me will get me to vote Tory. Ever. After hearing Boris joke about killing off people and watching them break their own rules. I'm done.

@@JackBurton-qp4hc Where in my comment did I mention any political party other than the Conservatives? I watched as the tories laughed and joked about killing off the elderly after my neighbor died from COVID. They failed to protect the people I love. But sure, I'm the one who's deluded. Good luck out there, ok?

I am overseas nurse in midlands i notice one think Doctors are not accountable hereor very little and very spoiled nurses sometimes have to remind doctors about patient waited 6 hours needs to be assigned. They don't care yet we burned out !

I am an Australian but have lived in the UK for 30 years. Have you looked at their system? Many more people have private insurance so takes some of the pressure of the public system. I have never seen anything like this over there...

I don't think there's a private A and E. Perhaps there should be? It might remove pressure...

@@AmandaMakeUpAndMore might be problematic I guess... you can get a gp appointment anytime so more things might get picked up by them. Something needs to change... I noticed when I have sat in A and E that the three Bs are very common... Balls, Bikes and Booze... might need there own department... including the PFOs -pissed and fell over :)

@@elizabethforsyth3054 I trained in nhs now retired and live in Australia. Up until recently I would have agreed with your comment and we are certainly not as far down that slippery slope as the uk. But things are changing here. We are finding it harder to get appointments with gps, even going another practice is hard. My adult daughter has been recently diagnosed with type 2 diabetes but can’t get a scan for 6 weeks. Previously it would have been that day or the following day. We are now taking out private cover despite not reaching the bracket where one pays more tax for not having private cover. We hear lots of adverts for overseas doctors and nurses. But our immigration levels are way too high 700,000 when we only have a population of 26nillion. And for he first time Evernote visas are being cut in numbers , even visas for health care workers.So things are changing. The whole world is short of health care professionals.

So sorry to hear of your experience. I've had similar experiences at Blackburn hospital with my Dad. They were good with me a few weeks ago when they suspected a stroke (it wasn't thank goodness) but I noticed all the poor souls on trollies on the corridors 😢

They don’t care. They haven’t for many many years. They care about their meetings and their wages.

Human life is worth NOTHING to hospital directors, chief executives, agency staff, the doctors & nurses that keep going on strike!

As disgusting as this is, the Emergency departments at the following London hospitals are much worse: King's college Whittington Royal Free Barnet Newham North Middlesex Ealing Northwick Park Charing Cross

Prisons, housing, water, NHS, schools, social care. Everything is broken. Will they fix it, any of them, not likely. We need an overhaul of policies politics and attitudes.

Get better soon

2 days with infectious measles rash ( vaccinated too) just unlucky 1 in 2 million to get it . God knows how many infected in waiting room. No priority of care . Truage died a deaf in early 2000...shocking nursing care . What blew my mind the most was we had just had bloody covid. ...oh a man with a rash spreading everywhere and temp of 40...oh just stick him in a waiting for room for 12 hours coughing guts up....then he gets sat in fit to bloody Sit for another 12 hours still no one knows what it is ...rash everywhere now . Legs ...palms even in his eyes ...the rash had a become just a thick layer all over him. Causing extreme dehydration....I was so worried about him. I thought he was just gonna drop. Arsy nurses when asked ...could he have the iv paracetamol she looked at me and said literally you will have to wait . Then proceeded to laugh and joke for the next few hours . The X Ray waiting area was empty....lots of cubicles...they could of isolated him there . Very bloody sorry but no excuses . Very poor nursing, Do better or do something else!!!

Hca is a thankless job you’re better off in Tesco.

@@kevbillows7113 I agree

@@claireemily1983 unfortunately the chickens are coming home to roost with the nhs.they have been getting away with paying low wages for years now they are fighting other sectors for staff that’s better paid. Now there are plenty of jobs an hca on min wage in that environment is not going to attract anyone I take my hat off to you but in this current climate with cost of living your better off finding something better

@@kevbillows7113 I only work night because on the enhancements but I would never waste my time working days because of the low wage. Fortunately night pay is far better than any other sector that requires no qualifications

Stay working as a HCA if you can, you are contributing to a much needed sector, good speed brother ❤️

Me too. I left 3 years ago after 25 years. It made me ill.

I totally get u in April I attended an and e 4 times I’ve had 7 prior lung collapses I was adamant this is what I had again. Each time they said it was skeletal muscular pain and I was sent home on morphine tramadol and codiene all at the same time plus diazepam on the 5 th ambulance call out they did not want to take me to hospital even though the hospital called me back in for a ct scan as my blood levels showed it maybe a clot on the lung. I finally got to hospital to be told I was too late for ct scan and had to go back through an and e luckily the nurse got that organised immediately with a doctor. At that point I’d been to the hospital from April it was now may 26th when they finally diagnosed a lung collapse. I was then admitted for 2 days and in that time got 5 hours sleep due to them moving me from resus to an emergency ward then to a lung ward. When I saw a specialist in may 26th having been going to a and e since April 3rd I was told the collapse was on previous X-rays and had been missed as it was small but in may it had got larger. A ct finally diagnosed it. It was shocking to me how they dismissed my symptoms when I’ve had 10 collapsed in total 7 needed a chest drain and 3 didn’t. This is finally healed so they say but I’m still in immense pain I have now appointed a solicitor because I could have died from there errors. I even had to press my lifeline that I’ve never used as I could not talk to call 999 enough to get help. I’m hoping it’s now cured I would never go back unless I was dying after this experience.

Heartbreaking!

Ex nurse here. With a CVA (stroke) we have what is called the golden hour! I left the nhs because I was suspended for *ahem* whistleblowing!!! Nhs is not short of money, never was. Its the fact that front line staff are not listened too and when they do speak.up, are bullied. Do you remember when clinical staff used to make clinical decisions and ran the hospital. So this trained and experienced RGN is working in a bar now not wanted by nhs pen pushers. Remember to clap for the nhs.

@@paulroach9764 can you get into private nursing? A few people from my town left the big hospital and are making a lot more money in private. Also, I don't know if it's the area you are interested in/have training in but a lot of reputable beauty salons have doctors and nurses doing botox and filler. So sorry you were treated the way you were for speaking up xx

I know the feeling I was in hospitals and it took them 24 hours to see me I had a viral stomach infection and I was told I could have died they never put my name in the system so I was sat.there all night until a nurse come and asked my name and chased.the doctor up for me the bus care is not there anymore it takes nurses hours to give pain medication

Same with my nephew. He was in hospital but they discharged him after him begging them he didn’t feel ready or right, they didn’t listen. He left hospital went home and took his own life.

​@@Felicity2121 oh I am so incredibly sorry for you and your family's loss....it's just totally heartbreaking. 😭😭❤️

CAMHS Waiting list is 2 years as well 😳

Unfortunately a lot of it is down to protocol

Why did you need to go to A and E for this? Sounds like you have a known illness that you should manage yourself/with the GP, not just turn up to A and E.

I have Crohn’s and totally get what you mean. Sometimes they just want to piss around unfortunately

I wonder if it is just a lack of resources or lack of decent training? Are they just desperate and hire absolute morons at this point?

Could have done that at home then couldn't you

There was nothing wrong with the American health system before the corrupt politicians destroyed it

As for the GP visits, the vast majority go to A&E after trying to get a GP appointment... Primary and secondary care are as stretched out as each other.

The problem is that money is wasted on vanity projects and middle managers. However GP's are appointments are like unicorn dung. Triage is booked before they are open or GPs rather have you explain things over the phone or send pics of your complaints to the email addresses.

That's awful, I'm a care support worker and know and learnt you leave the person as comfortable as possible on there back. Not sitting up

Unfortunately people like Putin want to roll their tanks over Europe, China wants to invade Taiwan and North Korea has a complete lunatic with nuclear weapons. What do you suggest?

Stop the boats would be a good start

If you call an ambulance you will get seen sooner

@@claireemily1983 that's the bad thing, people calling ambulances to abuse a broken system and get seen sooner, even though there are more serious things ambulances should be dealing with

​@@claireemily1983No you won't, that's not how it works. I used to work for the ambulance service. If you aren't coming in for something super serious, you'll go to the waiting room like everyone else. You get triaged by the nurse when you come in. Please don't call an ambulance to try and jump the queue. You are part of the problem if you do.

Was gonna say, he's really natural, he'd be a great nurse.

He is also there with an agenda...as a journalist...to get a story for his documentary to show the state of the nhs. He hasn't been working there for 10 years, at breaking point and exhausted.

​@@whosthathunhe can only show what is actually going on i wish people would stop making excuses for the poorly so called trained staff

For all we know he has time to do all that because he’s not doing loads of other jobs that more experienced staff are being made to do. He also had his own patients, he was likely flagging patients in his area. The other staff will be busy with patients in their own area, how are they meant to know about his too.

@@whosthathun exactly , and he is a trainee with not much responsibilities.

In my hospital, parking is £18 per 12 hour shift. There is a long wait for staff parking access. This doesn’t help when you now earn minimum wage

Empathy won't solve anything. Better salaries, more staff, more hospitals, more GPs, better social care, mental health care, list is endless. None of that will be fixed by over worked underpaid staff having empathy

Medical abuse and trauma. You no doubt have some kind of ptsd from that. I wonder if you could sue

OMG!

Omggggg 😮

This is the problem. The more people sue the more resources are stripped away.

@@circularisnotthis not really, the NHS has insurance, if someone successfully sues them their insurance premium goes up, they don’t loose the amount the patient has been awarded