Please think twice before buying....they are not customer friendly...the reviews in Google is very bad...the negative response in fb ..they woul deleteand block us...many cystomershad bad experience
I had a very very bad experience with Iha. Ordered a white material for church use. They sent me an off-white one after 40 days. Contacted the customer care, followed up with them for around 1 month, sent them multiple videos and photos and finally they asked me to return the material. Finally they gave me a call telling that they received the returned item and that it is white only as per their website and the product will be resent to me. I asked the girl if she would call that colour white and she's smiling. I demanded talking to a senior official there but she said she is not permitted to do that. Seems they have sent me back the product. Altogether I lost money on a product I'll not use, 200 RS courier charge and my time n effort talking to them. Anyone, please suggest if I can do something on this. How to proceed with consumer court complaint?
