We have purchased a Robotic Vacuum cleaner ILIFE A 11 Model in February 23-02-2023 at Rs. 28,900. The company said one year warranty. We complained that it's not working in March 2024. After that the service person took the mission for repair to Delhi on May 31st 2023 took 3 monts. They said Rs. 8500 for repair cost. We were shocked how come just after one year complete only the mission got failure. We said we can't pay that much. Then they offer you can purchase a new one selling this old mission. The old mission cost will consider Rs. 5000 only after that balance amount needs to be paid. As per my experience with this company, we felt very bad for their quality and high prices for repair. We strongly recommend not to buy ILIFE Robotic Vacuum cleaners. As they don't have values and ethics.
Hi @onelove_112 Please make sure that Mop and sweep option in mobile should be selected then it works. For more queries call us on toll free number 1800-274-5433. Regards, ILIFE
@@onelove_112 Kindly give us a call on our toll free number 1800-274-5433 and dial 3 Technical team will be available from Monday to Saturday 10 am to 5 pm. Team will help you with the issue. Regards, ILIFE
Dear customer, you can book a free demo by calling on our toll free number 1800-274-5433 or booking.ilifecare.in/#/33277000000520218?booknow=true. Regards, ILIFE INDIA
Dear Customer, Kindly give us a call on toll free number 1800-258-5433 our team will be able to assist you or alternatively you can also book a demo from below link booking.ilifecare.in/#/33277000000520218?booknow=true
@prithvivarghese2172 Yes, once map created robot continues its cleaning process even if there is any Wi-Fi issues. For more information please give us a call on our toll free number 1800-274-5433 our team will be able to assist you. Regards, ILIFE
Hello @pallavie185 This model will come in stock soon. Meanwhile you can check our website ilifecare.in/ or call us on our toll free number 1800-274-5433 for more product details. Regards, ILIFE
Dear Customer, we have 1 year manufacturer warranty for all product, also you can give us a call on toll free number 1800-274-5433 our team will be able to assist you or alternatively you can also book a demo from below link booking.ilifecare.in/#/33277000000520218?booknow=true
For a duplex house of two floors , can we carry the robot along with charge station and use. An reply will be helpful in making the buying decision. Is there a emptying bin at the charging station for this variant.
Hello @chayanagaraja987 Please book a free demo by calling us on our toll free number 1800-274-5433 or by using this link booking.ilifecare.in/#/1. Team with help you with your queries. For product details please visit ilifecare.in/ Regards, ILIFE India
Dear Customer, Kindly give us a call on toll free number 1800-258-5433 our team will be able to assist you or alternatively you can also book a demo from below link booking.ilifecare.in/#/33277000000520218?booknow=true
Dear customer, A20 comes with 3200mAh battery capacity with up t0 150 mins runtime. For more queries please contact us on our toll free number 1800-274-5433. Regards, ILIFE India
Dear @krishinfo4547 The ILIFE A20 offers the flexibility to operate without a Wi-Fi connection. However, for features like customized cleaning schedules and multi-floor mapping, a Wi-Fi connection is recommended. also you can give us a call on toll free number 1800-274-5433 our team will be able to assist you or alternatively you can also book a demo from below link booking.ilifecare.in/#/33277000000520218?booknow=true
Hi @pradeepkumbhre9730 Sorry for the Inconvenience caused. Kindly help us by sharing your complaint ticket id. We will check with concern team and do the needful or you can contact us on 1800-274-5433. Regards, ILIFE INDIA
@@ilifeindia The ticket id is #17452, I had sent my robot for repair. Ilife charged almost 50% as parts cost and have been making me suffer for almost 1 and half month. This is really bad service. I contacted many times on customer care number but customer executive gives only fake promises.
