We understand Sruthi. All these are problems usually faced by growing firms. It's all part of the game. We know soon you'll be rolling smoothly. Keep going 👍
I have purchased 3 kurtis from your shop in kottarakkara... It was so beautiful and elegant.. Currently I have ordered 2 more kurtis online from your site.. Eagerly waiting for those kurtis... Lolipopz is currently my favourite for kurtis❤❤...
Dear i ordered that one... And received the product... Pink colour.... Delay aayirunnu....but no words to say... Its a wonderful product.... More beautiful than i expect... The other customers dont worry... Because u will be get an amazing product...
We understand mam your kurti has very very high demand… most of them are sold in 1 hour…all your designs are awesome… after I wear your kurti I never buy from any shop… I am from pondicherry… I always buy from you… I am really addicted to your designs, cloth and the stitch patterns and perfect fitting… you don’t worry…. We definitely understand your issues…. Our support will be there for you…Keep going and achieve heights ❤
നല്ല product and service anu നിങ്ങളുടേത്. ഞാൻ e അടുത്തിടെ അണ് lollippop നേ കുറിച്ച് arinjath. Super designs. Please ningal feeding party wear koodi consider cheyyu.
Pure professionalism from you Shruthi👏👏keeping your customers updated when there are delays. Very impressed 😍 I have sent an email regarding ordering from UK with delivery to Calicut. Hoping to get a response soon. Also please let me know if you have a WhatsApp number to contact you please. Thanks Shruthi. xx
Ma’am can you please help us with your order id . If you are unable to reach us in IVR number 8921744627 ,you can raise a complaint in our portal or send us an email info@lollipopzboutique.com !
That is exactly what we have explained in detail ma’am. We have send text sms to all the customers for whom the products were delayed. When we came to know that it was not received by some , we have put this video. Calling these 200+ customers currently is quite impossible for us at the moment. We believe she has covered most of the points here . Thank you
I haven't experienced such a customer care service bcoz even if they couldn't pick the phone, they will call us back...I mailed many times ....then I got sudden reply... Last week the delivery boy gave a wrong product...When I informed them, the nxt day itself I got the product...Keep going Sruthi....We can understand...
Ma’am can we please request you to track your status in website or raise a complaint there ! Comment boxes are not monitored by support , it’s checked by media team ! Thank you
Product code 5781. I haven't received any update from your end. On November 7th, via WhatsApp, you said it was already shipped. But till now I didn't receive it. And there's no response for my messages too.
@@Lollipopzktr Sure. We do understand. But kindly think from a customer's point of view. We like your products and we are placing the orders, but it is not reaching us on time. We couldn't think of buying products for any important occasion, since we have no idea about the delivery of the product.
Dear ma’am , we totally agree with you and we haven’t told that we are right here , but this is with respect to the product 5724 only ,all our others products are shipped on time from here ! If our team told its shipped , then it would have shipped please track the same ! There can be other reasons if it is not delivered to you ,because without shipping we won’t tell as shipped , we urge you to raise complaint and team will respond based on first come first serve basis ! Thanks
