In for a REMAP and went out BROKEN 1.6 TDI !!!

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This customers 1.6 TDI VW Caddy came in for a routine remap but went out of our workshop broken!
Watch as we try and get to the bottom of why and comment to let us know your thoughts on the situation...
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Опубликовано:

6 май 2022

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Комментарии : 383

@mike306dt 2 года назад

A company that is willing to show videos and go to these lengths when something goes wrong, is a company that can be trusted to have done the right thing in the first place. Really nicely done on the diagnostic work! With regards to the bonus video, you’ve gone way above and beyond there with a brand new engine.

@Spike0000 2 года назад

Was gonna say exactly the same thing....

@nnasssloolllas8024 2 года назад

a company that can not be trusted u mean when they cause engine to break ...

@COM70 2 года назад

Yup, hard to find companies like you. None near me ! Someone should make a database of honest garages. Would be worth a fortune !

@nnasssloolllas8024 2 года назад

@@COM70 honesty and earning dont match...

@COM70 2 года назад

@@nnasssloolllas8024 probably, but I would pay extra for a brutally honest mechanic. I wonder if that could be a business model ? Reviews do work, so long as the bad ones are not edited out.

@RichieST08 2 года назад

This is what I like about Team Darkside, they are willing to show the issues that can develop whilst making cars/vans do things they weren’t designed to. The transparency is really refreshing and I think anyone who knows engines knows this isn’t the fault of Team Darkside. Edit; posted that before seeing the “bonus section” OUCH!!

@robstaples6649 2 года назад

I think it's admirable that Darkside even posted this. No one wins out of this, but at least it shows from a really specialised point of view, what can happen. If I'd been the customer, I would've got Darkside to "fix it" and put it down to experience. The selling garage are never going to help with the bill. Great video.

@BrawlerTheSmokyDutchMan 2 года назад

Those selling garages, can be held responsible if they evidently did not follow best practices and withheld those defects from you. You'd win that any day in court, but no shop wants to go to court because that shows distrust. So they will settle to pay the repair and take the hit of the gamble they took. Going to court about these things just shouts shady and it makes customers go away. OFC one will not ruin you, but if you have a track record of lawsuits, bad reviews, then not many will want to do business with you. When I had a scooter that didn't run when it rained, I asked if they wanted to take a look at it, get it started again. They quoted me 50 euro's worth of just looking and would contact me if otherwise. Well, they took almost the entire thing apart without my consent and charged me for labor, new sparkplug, carb cleaning, emptied my tank with trying to reproduce the problem and then they said, we don't know what was wrong it just started again, somehow. I never went there again, because this was a well known common problem, it was just flooded, they could have just sprayed some starting fluid in it and it would have fired up again. But they charged me about 150 euro's for it, and said I needed a valve timing job. Which would cost me another 500. And i'm still mad about it haha, but I was too young to do anything about it, now things are different, an I am less compliant with shit companies pull like this. I helped many friends reclaim some of their spent money with just confronting people of their actions and made agreements, the deal is on paper(if agreed upon), that will be charged. Other not agreed upon work is not being payed for.

@Retirement_Life 2 года назад

Refreshing to see a company willing to show the downside as well as the upside. Good on you, guys! 👏👏👏

@TheManCave563 2 года назад

You could say they show the 'darkside' of tuning cars 🤭

@catlee8064 2 года назад

Someone has bodged that engine just to get it sold. Unfortunately, theres nothing your customer can do as its been so long (9 months) so, unless he got a warranty, hes buggered.

@SteveSWC 2 года назад

Yes and no really. If he bought it from a reputable garage who sent it to a “trusted garage” to fix the low oil pressure problem and they did this, then that place who sold it would like to know and maybe not use that mechanic again or make them fit a new engine if they want anymore work from the place where he bought this van from… Or, the garage where he bought it from says “sucks to be you” and closes the door in his face. 🤷🏼‍♂️

@emotioneering 2 года назад

I’ve just bought a Caddy; based on this video I’ll be coming to you for the remap later in the year. Integrity should be rewarded

@kwempe 2 года назад

I used to work for The AA and I got to see a lot of dead or nearly dead engines. One extremely common theme was that they almost all had A LOT of oil in them. The reason is simple, oil light comes on, driver adds oil, often more than once. Driver thinks it’s an oil level light is the reason. I think this car had A LOT of oil in it. I’d like to see the customer comments but I think it’s possible that they knew the engine was already toast……be easy to blame you then!

@itstheterranaut 2 года назад

I came here to say this. And also to point out that a wily customer might well put a known, knackered car into a tuner, hoping that due diligence doesn't get too detailed, and when the engine pops a week later the lawyers letter drops.

@richardfrench1910 2 года назад

Years ago I bought a first gen(98)Yamaha r1 as a project. It was being sold with a blown head gasket because at 5k revs the coolant would blow back through the expansion tank. I travelled from Cheltenham to Cambridge. Met the guy, overlooked the bike which was in near mint condition and on the test ride was really strong under 5k and ran straight. I had a really good feeling especially after having a cup of tea and meeting his missus and young son, so handed the 2000 pounds loaded the bike into the van and got myself back home, happy that I could get the head gasket fixed and re sell it for about £3.5k(nice little profit). When the bike was in Swindon at my engine builder, got a dreaded call to him telling me the main gearbox bearing had a problem and when he took the box apart the main bearing fell apart in three pieces and was stuffed with silicone which he said would've been good for the test drive as I could only rev it to 5k. I could have gone back and forth with the seller, but Greg the engine guy said that he would just say he didn't know anything about it. So to lessen the stress, I had the extra work done and decided to keep it and enjoy it for six months and then sell it which I only just broke even. Lots of honest faces out there that are passing on known problems to gullible(me, but never again)people and hopi g they never come back, as above. However I did have some fun on it and did thrash it everywhere to blow the virtual cobwebs out of the bike and out of my head probably as well

@thomashowson7393 Год назад

Shouldn’t of gambled in the first place if you dint want the chance u could lose

@Wayne.R 2 года назад

Ryan, my car went to a tuners many years ago, for a mapping session, only for a spark plug to fail. Rebuild needed. The garage and I worked together to fix it and car was sorted. Never a phone call you want to have, but these things happen. Thanks for sharing this. Transparency is everything these days.

@eoghanhennessy443 2 года назад

When u say spark plug failed in what way

@Wayne.R 2 года назад

@@eoghanhennessy443 The plug got too hot and melted, whilst it was being live mapped. I then invested in ITV27’s and car has been bang on since.

@eoghanhennessy443 2 года назад

Did u get sway with just a plug or was in major

@Wayne.R 2 года назад

@@eoghanhennessy443 full rebuild, so I forged the bottom end.

@matthewclarkmc 2 года назад

Interesting content from a trusted garage / tuner going the extra mile and educational. Great to see this type of video

@bnhmotosportfalklandislands 2 года назад

At the point of inspecting the oil filter for debris, I would have shown the customer. Not your guys fault! It shows t&c's are so important. Well done guys a thorough job👍

@dh7277 2 года назад

i would start by blaming Darkside... until Ryan laid out all the engine issues they found. then i would have to come to the same conclusion that the engine was not in very good condition to start with. very educational to see this story explained. Thanks for sharing. One of your best videos !

@coffee3million714 2 года назад

Really nice video Ryan, it's good to see failures and you guys delving deep and investigating but also being so honest. Great vid 👍

@raymsnm 2 года назад

I would of probably thought the remap was dodgy and ruined the engine until I was shown this video showing in detail the cars been boshed back together using a mix of cheap parts a load of silicone and then I would apologise and asked this company to sort it out and invoice me the bill

@aidencraigallman1656 2 года назад

This proves what an awesome company you are, the repair from the garage who replaced the bearings was half arsed to say the least. Evidently the car salesman wanted a quick sale and the only person who has unfortunately lost out is the customer. If I had a tuner tune the car and then my engine blew up then I wouldn't really expect them to go to the in depth levels you did to diagnose the fault of a hardware problem but this just proves what an excellent tuning company you are! No bullshit or pissing about, just straight talking and direct the point at helping the customer the best you can. Top job guys!

@99unclebob 2 года назад

Great video Ryan, your transparency to the customer is a rare thing in the industry nowadays, the engine was easy to see it was done on the cheap and not by Darkside ,I have seen this over the years and it doesn't matter if its diesel or petrol the results are the same

@davecozzie1 2 года назад

absolutely 👆👆👆👆👆

@anthonycarr9180 2 года назад

A great vid showing the good, the bad and the ugly side of a tuning business. Great to see your honesty. Sorry about the bonus footage 🙈

@georgecaspira3637 2 года назад

First car is like a man who drinks smokes and eats fry ups all day long for 40 years then tries to run the marathon... boom goes the heart. Great video and i like the fact you searched for the reason as to why it failed and are willing to stick by your findings... second car you knew who messed up and dealt with it with no hassles.

@babybluemaxer Год назад

This being one of the reasons why I brought my vw bora to Darkside. They're not the cheapest but if you want the job doing right, these are the people to visit.

@scotspie501douglas7 2 года назад

great video and your honesty one of those conversation with a customer and his honesty at what he has done it has picked up somewhere

@darrenmcmullan4428 2 года назад

Absolutely spot on you couldn’t be any fairer. Well done darkside 👍

@redauwg911 2 года назад

Ryan you're a good honest person

@ProMilkshake 2 года назад

Purchased my second ever car from a sketchy dealer in Birmingham, 1.7 diesel Astra on 120k miles, supposed to be a very reliable engine. I was young, naive and didnt know much about cars at the time and didn't have anyone else around me for advice. Got to the dealers, car looked clean and tidy and the engine was already running. Sounded fine and no smoke or anything. At the time i didn't think anything was off about this. Went for a test drive and all was fine. Everything seemed to check out fine, other than it was due a service. I thought yeah OK, ill do a service on it myself, as the price is right. Think it was £900 for the car. Drive it home, without Tax or insurance. Again, young and naive. Fortunately I didn't get caught. I do an oil change on the car a week or two later, fire the car up and it immediately started knocking. All oil levels were correct and genuine filters and oil were fitted. In the end, the garage didnt want anything to do with the car and I had to pay almost the original purchase price of the car for a new engine to be fitted.

@DarksideDevelopments 2 года назад

Bad times!

@Mr330d 2 года назад

The 1.7 Isuzu engines are usually bulletproof

@colinfletcher7629 2 года назад

Anyone I know who has anything to do with the Isuzu 1.7 hates them, including me. Garbage and I'm being nice.

@Mr330d 2 года назад

@@colinfletcher7629 if it’s good enough for Honda to borrow that engine who am I to argue . I personally would rather have an Isuzu engined Vauxhall than a Fiat engined 1.9 cdti if I was desperate and had to purchase a Vauxhall 😂

@OH2023-cj9if 2 месяца назад

You have the wrong engine name, the Isuzu was more reliable and I have never seen any with problems compared to the Fiat engines used in later models. People with no knowledge or experience often "hate" certain things for thousands of reasons.

@markshillinglaw3003 2 года назад

They seem like a decent trustworthy company well done lads.

@clivedalgleish5987 11 месяцев назад

They are Excellent!!

@zigwoo999 2 года назад

Excellent video fair play and well done 👍 its hard sometimes to explain to the average or normal motorist it is not your fault.but i like your honesty at the end! I have been a mechanic for nearly 29 years working on anything and everything from a car to 4x4 to a 32 ton lorry and drag trailer and ive certainly screwed up at times!!

@tobiasjacobsen_dk 2 года назад

I think the case is clear cut and 100% agree with your conclusion!

@AdamNajak1 2 года назад

Love how you show the good & the bad bits shows how knowledgeable & trust worthy you guys are. I recently had an issue with the Audi dealers they tried to do an oil change but they damaged the sump nut tried to charge me 800 for a new sump. In the end I just paid for a recovery truck got it to my local garage who got a brand new genuine sump for £120 & few hrs labour later cars back on the road. Couldn't be bothered to argue with the dealership and just swallowed the cost myself.

@eoghanhennessy443 2 года назад

Theres a vw sump repair kit u can buy if that ever happend again . Come with a bigger tap . And new bung over sized . So it catches threads again . Extremely comon when people over tighten then . Sometimes it helps to add an extra washer to the bung if the threads arnt bad got me out of trouble before

@mattmanslim 2 года назад

A difficult pill to swallow for the customer. Personally, I wouldn’t say it was your fault or that you had anything to do with it. There’s enough evidence there that the customer unfortunately had an engine that had been badly repaired and reassembled. Sucks to be on the receiving end but you’ve got more than enough to have your backs covered. As for the new engine for that other customer - ouch! Good on you for getting them a brand new crate engine and seeing it right. Many others wouldn’t have gone to those lengths, despite it being the right thing to do.

@mattmanslim 2 года назад

@@bethwilliams2730 watch to the end. Separate customer got a new engine.

@davecozzie1 2 года назад

forge it n big turbo! it's risk you take when asking a company to extract more bhp out if your engine. I've signed paperwork prior to dyno runs etc. he's in best place to get it sorted. been watching about a year your down to earth genuine lads 100% he's been sold a lemon n been unlucky

@steviesteve750 2 года назад

This is exactly why you should be ready to pay for new turbos / engines etc if you get a remap done, you really cannot expect any insurance to cover faults outside of the tuners responsibility. The software companies only ever warrant their software directly, not the consequences of massively hiking the power output for good reason! Also, another reason not to modify a high mileage used motor, unless you are sure of its history. FWIW, I'd only ever take a diesel motor to Darkside for tuning. Pity you don't offer petrol remaps, I'd be there tomorrow in the queue!

@ashleysmith6404 2 года назад

awesome video guys! great work as usual!

@sausageseggandchips 2 года назад

C'mon lads, use your noggins, I've had the same problem with my Caddy at least twice. Just peen over the big ends and caps and mix some Radweld into the next oil fill. I'm running 650 bhp and 80 bar boost on heating oil from the pikeys.

@Noblemotorsport 2 года назад

Great video. I get this a lot with bad work from other garages and it’s normally the customer has just brought the car. Last one was leaking oil really bad and when checked was same thing rtv sealer everywhere. Anything they had touched was leaking and use way to much but not put it on the places it needed to be sealed up🤦🏼‍♂️ Good to see when you do it wrong you do the right thing for the customer.

@anthonymillar6183 2 года назад

Totally not your fault and your completely honest by putting videos out on it 👍 👍

@allandewar Год назад

You seemed to be very fair honest and respectable , I would use you guys any day if I was local 👍🏴󠁧󠁢󠁳󠁣󠁴󠁿

@MT-zh9wc 2 года назад

If I was the customer I would want Darkside to repair it. I think it would be reasonable for the company which sold the caddy to the customer to pay 1/2 and the customer pay the other 1/2, given Darkside were not the root cause of the issue to begin with. I wouldn’t be taking the caddy back to the place which sold it me, even if it just to “have a look” at it! Insanity

@ShalomBrother 2 года назад

Glad I stayed till the end 🤣

@ShalomBrother 2 года назад

That engine must have only been a mile or two off letting go anyway, there’s no way that bit of extra power can have accelerated things on by that much

@vanzelstrestorations998 2 года назад

These are the best videos, showing the struggles that even successful shops have on occasion. Great work with the honesty.

@magic9231 2 года назад

Great content, shows how things can go wrong, for people who aren't mechanically minded it's a bitter pill to swallow.. But the truth is the truth and the car was clearly bodged up and makes a professional mechanic cringe at the workmanship. Pride in your work can be achieved on a budget.. It's not something that can be taught having Pide in your work. Clearly Darkside do care about the quality of work and are trustworthy.. I always enjoy the in depth mechanical videos and off roading.. Obviously people will say about pre mapping test and checks oil pressure / oil analysis ect.. It's how far do you go and making customers aware beforehand is key.. Few lessons learned for everyone.. Great content and thanks for sharing.

@simonwall23 2 года назад

Decent to run through the whole story. The sealant and the tray is the real give away. A piece missing? Where did it go without the sump being off? Difficult scenario to deal with but well done on your behalf.

@user-ox4eu3xi3s 2 года назад

i bought a car from a garage in warrington, mk1 cupra r, i think he did try to tell me i couldnt drive, untill i told him i know its the clutch switch which causes the revs to raise when changing gear, wasnt a big problem as they was cheap to replace, inaway i got home to find another 3 faults, knackered top mounts , gearbox knocking its knackers of, the input shaft bearing . then found the master salve to be leaking, trying fobbing me of telling me he will give me 3 months warranty if i fixed the faults my self as he knew i could, i told him hes a tool and i have a warranty inaway. he said ok bring the car down now and ill have it looked at in 2 weeks when im back of holiday, he knew i needed my car, didnt offer any type of transport or refund if i fix the faults my self. i fixes it my self and promised id never buy another car from a garage thats own by any body with the name sadam or anything along them lines again.

@GS04WAL Год назад

The transparency is to be applauded

@quicknickdriver8510 2 года назад

Thank god you know what you’re looking at and what you’re doing. Glad the customer agreed to take it back from where he bought it, also reassuring to see how you take responsibility for a mistake on the company chin. Top blokes. Wish I could afford to give you my shitbox to fettle.

@MattyEngland 2 года назад

Call me old fashioned, but I wouldn't even let another man near my shitbox, let alone ask him to fettle it! 🤪

@Dudelajk 2 года назад

7:48 car has 208,400 miles and still going strong after several track days 😁 Need to put a bigger radiator though, coolant temps are getting a tad bit high on track...

@nigspeed 2 года назад

Definitely a bodge job done previously as you know . I've got nearly 40 years in the business, seen loads of things like it . An oil analysis before the tune could be done if you have somewhere nearby . Too late for this one of course, but might be handy in the future. Hope it all gets sorted for you .

@BrawlerTheSmokyDutchMan 2 года назад

If that bearing was worn before the tune, and they make customers do the analysis before deciding to tune it, could that have prevented the situation? And would something like that be feasible, schedule wise, if you do this with every customer?

@MiGujack3 2 года назад

@@BrawlerTheSmokyDutchMan You lose a lot of time with the analysis. Making the shop check bearings makes them lose even more time and expose them to unnecessary liability. Everything would be more expensive, too.

@stevenkerry3101 2 года назад

great video totaly agree with what you have said its been a bodge up job from a garage that want's to get rid of it probably be run low on oil in the first place got to be careful in your line of work people to quick to point the finger at you and try to make a claim .

@tonymorse4573 Год назад

Amazing, could watch this all day long, great detective work, and massive respect, and who warms up gearbox oil. Does he smoke pot?.

@dermottelliot9634 Год назад

Great honest video about life!!

@tentotwo8290 2 года назад

Deffo not your fault, thanks for the honesty 👍

@ldarm 2 года назад

VW 2.0tdi CR170 here, definitely gonna be heading to you guys for some horsepower.

@ST1VO 2 года назад

I've fitted 1000 woodburners and have been there and seen it, hopefully you will have added to your questions list, and terms and conditions, before you take on the job..!! Great vid... :)

@iainp93 9 месяцев назад

Honestly if I was the customer I'd say chuck in all new bearings, get me a genuine oil pump, new guard plate under the crank and wipe the remap off it. It's not run long enough to do mega damage so chances are it will be absolutely fine with new genuine parts fitted.

@sparkyt6497 Год назад

Interesting video always like an honest garage I’ve just subscribed

@taxidude 2 года назад

Recently worked on a Skoda Supberb. Someone had used too much silicon on the sump. Clogged the oil pump feed. The turbo went first. 4 weeks later, the engine!

@firkit2 2 года назад

Hats off to you

@leeridings8022 2 года назад

I had a slight issue with bmw downpipe it was sorted out today without quibble absolutely fantastic bunch of guys they are a credit to the industry they operate in , well worth the journey from Cambridge will be my go to company for my car requirements 👍

@DarksideDevelopments 2 года назад

Good to hear! Cheers Lee!

@BarkandBeyond01 Год назад

You seem like nice genuine people and are quite clearly popular for the work you do. Suppose it’s a difficult position to be in as you know it wasn’t your fault it happened but as a customer hearing you’re guna need to fork out a extra 2 grand cause your vehicle broke whilst in someone else’s hands is very daunting. Can’t lie think I’d be doing as much as possible to not pay or Atleast pay the minimal 😂😂. For example at my job if something happened that I know was out of my control but it still happened under my supervision I would Atleast try sort it fairly maybe knock half price off an not go wasn’t my fault here you go. Pay me or you can have it like this. However I don’t envy you for them calls you had to make 😂

@fujifilmxpro162 Год назад

Good on you guys.

@lyndonwebber1389 2 года назад

Fair play to you honesty is the best policy 👍

@IRVisionPrints 2 года назад

Tough situation to be in for both parties. I wouldn’t even know what I’d do.

@jammymark 2 года назад

I wreckon it originally got run low on oil and wiped the bearings. Number 5 main being that bad and being furthest from the oil pump would suggest that's what happened. Then the garage tried to fix it on the cheap but like you say didn't change Number 5 which just dumped the pressure and wiped the others for the second time. Do a job cheap, prepare to do it twice!

@eoghanhennessy443 2 года назад

I had a sprinter in recently exactly same . Drove in we put a new chain in it on test drive spun a big end bearing absolute heart breaking after that was noting to do with us

@Derkaderkavlad Год назад

This a brilliant wish I've seen this video earlier same thing happed to my Caddy after a week of buying it luckily for me previous owner gave me money back to cover price of a new engine.. I'm now putting a recon engine in it, current engine done 176K miles and is still on original injectors so the injectors have out lived the engine LOL

@JMG_vRS 2 года назад

This is why I’ll be bringing my Octavia to you guys when ever it decides to need a turbo👌🏼 soon as it dies it’ll be getting taken to you guys for the full 9 yards (turbo, tubular manny, etc) top quality videos and transparency 🤌🏼

@tcjnr82 2 года назад

The new crate engine was that for a different car? Great to see the reality of day to day garage work on RU-vid. People never appreciate the work involved to diagnose these kind of issues.

@DarksideDevelopments 2 года назад

Yes, T6 transporter

@bencrosbie 2 года назад

That's a sticky situation there. That was handled very well

@GlennMcferran 4 месяца назад

good job mate

@Chris.technik 2 года назад

I remember getting my series 2 rs turbo tuned on the dyno when I was 20! I had to sign a disclaimer before they put it on the rollers to remove the companies liability if it blew up! 2nd power run it shat a rod through the block 🙈 spent the next three hours helping the bloke clean the oil out of the dyno!

@DarksideDevelopments 2 года назад

Dyno oil cleanup is terrible!

@thejoneseys 2 года назад

Bet it was originally driven with filthy oil or next to nothing in the sump before the bodged job was done on it. You guys have been really decent about it though. If I decide to keep my old runabout 530d a while longer I'll bring it to you guys.

@SteveSWC 2 года назад

Bring it to them and afterwards you’ll then decide to keep it for a lot longer! 😁👍🏼

@drewwalton5973 Год назад

Was yours the white F10 they posted recently?

@keithryan9314 2 года назад

Well Ryan and team darkside. Thank you for sharing this video with us awful it is but a garages worst nightmare. Awful for the customer but ye lads are top notch. So if the customer is understanding ye will get this wful mess sorted out and both team darkside and the customer will have happy days and he will have a far better and reliable van for years to come.

@dries4528 2 года назад

Love this company for parts

@benpatton3422 Год назад

Top company, you'll be getting my van at some point.

@jonclark25 2 года назад

No one competent could say a simple stage 1 Remap could cause that much damage after just a dyno tune and a road test. The engine was on its last legs, maybe the Remap accelerated the death of it by a few months but when you get any tuning you got to take into account the extra stress on the engine involved. Unfortunately lots of people including solicitors won't be competent and blame you! Good excuse to do a cool engine swap though!

@alaindunkerque59 2 года назад

Belle vidéo 👌 😉

@formidable38 2 года назад

Pretty bloody obvious that engine was dying before you guys touched it. It was bodged and the owner got stung.

@stevegm5900 2 года назад

Super super super glue. Gutted for the customer, he bought a ticking time bomb and it was nobody's fault but the crooks who rebuilt it. That lovely sealing job on the sump shows the pride in their repairs. If you ever find out who rebuilt it would be a good video to visit them and glue their hat to their head.

@TypicalBlue-rq8ri 2 года назад

I'd say it falls on the customers shoulders bud 🔥🔥🔥🔥🔥🔥

@liamcarr9756 2 года назад

Love it when lads no what there on wi

@LakesLee Год назад

Wondered if somebody had bottomed it out maybe at first with the sump been taken off

@flippy9133 2 года назад

obviously someone just band aided the engine just to get it sold. Poor customer

@otacon4065 2 года назад

we all know you'd never do shady shiz like this. especially not when wearing a lab coat! I however wouldn't put it past you replacing a v10/12 in a R8 with a PD

@petecurran3995 7 месяцев назад

Unlucky. The previous bodge caused that, no questions and only a matter of time before same thing happened with original power. Suppose it might be good, unless engine condition is absolutely guaranteed spot on (how?), that some level of strip-down happens before committing to the tune? Or they sign a disclaimer, agreeing that their engine is in prime nick or they pay for the pre-inspection. Dunno just my penny worth. Top effort! 💪🏻

@iancoulbeck6517 2 года назад

Fantastic coverage ;that guy would be better paying and getting Darkside to get the engine reeet .

@BoostWorx 2 года назад

That's been bodged together for sure it's held up for 9ish months and died but it was going to happen sooner or later. I hope the guy can get sorted and hope you guys don't take the blame for something that's clearly not your fault

@berniecoles2337 2 года назад

I expect the unaware customer thought he was buying a bargain, not a botched up banger, that’s obviously been neglected in the past. It’s not his or your fault. Hope he takes it on the chin as hard luck and it doesn’t get nasty.

@danthompson1955 2 года назад

Dam that’s very unfortunate Ryan If that was my business All cars must have a oil & filter changed before any remapping takes place so you can inspect the old oil and filter before you tune it Keep us posted on how you get on.

@DarksideDevelopments 2 года назад

People won't pay it!

@dinosshed 2 года назад

I know this movie, I've seen it before. Literally have an ix35 in for a service, took it for a road test and it's locked up. No loss of oil pressure or any signs of death prior. It's a common issue with the 2.4 theta engines, failure to clean oil galleries during manufacture causes the mains to fail. Hyundai don't want to know about it and want $26 grand to replace it.

@matteightytwo 2 года назад

Watched it to the end. Didn't expect you taking a bath on the second car, bloody nightmare. Personally, and I don't own a business, definitely not a successful businessman, but with the van I would've put a deal on the table. Clearly the van had a bad history, everyone can see that, and the owner stands to take a bath. I would've offered to fit, at a subsidised cost, an engine sourced by the owner. There would be no liability to you as he sourced it, he would get it fitted cheaper by experts, you would've lost ramp time as a cost to you, but the upshot is PR, because like you said no one wants to see someone ripped off. He had a dud engine to start with, so he's better off and he's had it fitted by people that actually know lefty loosy righty tighty

@AlphaSierra101 2 года назад

Playing devil advocate here, why should DD loose money and time for something they did cause?

@matteightytwo 2 года назад

@@AlphaSierra101 bear in mind the owner would buy and source the engine (he needed one anyway), DD would be offering a subsidised rate to fit the engine. So they wouldn't lose monetarily, they just wouldn't gain as much. What they would gain is goodwill with the customer, and the community as they're supporting the community and fantastic PR. Like I said though, I don't run a business, no one should ever leave me in charge of a business 😁

@AlphaSierra101 2 года назад

@@matteightytwo I totally agree it’s good for PR etc but I have a feeling once bitten twice shy on the customers part may occur. I don’t envy his battle he may face with the garage to get it replaced. I am currently having an issue with VW just to get my radio fixed under warranty would hate for it to have been an engine.

@matoroberts 2 года назад

What I would do if I was customer? I would be asking how much I owe you for your time to pull it apart for a rough diagnosis and be very pleased you had a look right away to have a gauge of the situation. But I am an engineer.

@DarksideDevelopments 2 года назад

If everyone was so reasonable, we wouldn't need disclaimers galore

@conradhaigh2500 Год назад

I’m glad you said that the lad who drained the engine and gearbox oil got his p45. Loved the Matilda bit of video. Do you do any things with Ford or is it just VW

@DarksideDevelopments Год назад

Just vag/bmw/porsche platforms

@GarethL2008 2 года назад

Ok so what’s the best way to go about tuning a car/van a good service/health check type thing

@DarksideDevelopments 2 года назад

We data log everything, if the history is unknown an oil sample test maybe

@bernardcharlesworth9860 2 года назад

Great garage nice people.

@stuartkennedy4202 2 года назад

Years ago I had a 53 plate 330d M-Sport and while having its MOT during the emissions test a spark plug blew through the engine so I got that phone call. My car was in perfect condition in and out but things happen. The garage said I needed a complete rebuild so they kindly said if I pay for the parts they will do the Labour for nothing. I got the car back in perfect condition, I was so pleased and grateful.

@DarksideDevelopments 2 года назад

That Garage is crazy nice, like too much crazy!

@flippy9133 2 года назад

spark plug on a diesel?

@stuartkennedy4202 2 года назад

@@flippy9133 Good point lol. Can’t remember what went wrong but whatever it was went through the engine killing it.

@stuartkennedy4202 2 года назад

@@DarksideDevelopments well the owner of the garage was my next door neighbour so that probably helped me a lot.😄

@kobusvanstaden794 2 года назад

I say it broke in the right workshop. I'd be happy to have you fix the gremlin the right way.

@BigHumz155 2 года назад

Hey guys, could you please share some wisdom on my MK6 1.6 TDI using LOADS of oil? Loads of white smoke? I think it might be the turbo but I'm not sure if there's something common I'm missing. Thanks!

@DarksideDevelopments 2 года назад

Check the way into the turbo if it's dry there and wet on the way out, it's the turbo, otherwise it's the engine!

@My_man_G_UK Год назад

Was at your shop yesterday with my mates A3. But yeah, I have this problem now. Bought a 2.0tdi B7 SE, exactly 3 weeks to this day. No reverse/ reg lights. Hole in flexi exhaust, bad oil leak but changed glow plugs and valve seal. Next is oil filter/ cooler housing seal, lose bolt from bell housing to block and now major issue with bearings on the pinion rack due to 2nd gear popping out, which has been quoted roughly £500 and advised to do clutch too so looking at 1k just for gearbox resolved and I've done less than 200 miles. I bought from a private dealer too and can say I will never go private AGAIN. Spent £260 in 2 weeks! 😭

@DarksideDevelopments Год назад

Sorry to hear! used cars are almost as bad as new ones! haha

@KevMk3 2 года назад

Wow that was thrown together and sold. As a customer I would never expect anything for free. My view is if it blows while a reputable (like yourselves) tuner is tuning it that's my issue as I've asked you to do it. If I ask you to inspect thats my labour bill and up to me to take it up with the old company who sold it me. As for the chap with a p45 what a numpty.

@garethjudd5840 Год назад

My 2014 VW Caddy has been a living nightmare. One previous owner with a full service history and just 45k miles. Had to replace the injectors, Glow plugs and now the EGR value. Selling and getting a 2011 Toyota Hiace instead.

@dannydavies1574 2 года назад

I purchased 95 percent of my stuff with these guys in the last year or so quality and service couldn't be any better 🔥 a quick question I received my high lift 19 TDI cam kit from you do you use any certain oil or method to run the cam in or is it just install and drive 😎

@DarksideDevelopments 2 года назад

Just give it 2000 revs stationary for a few minutes, run for a few 100 miles and drop the oil if you like

@dannydavies1574 2 года назад

@@DarksideDevelopments thanks guys much appreciated 😎

@stoeptegel50 2 года назад

Would probably be nice to know how many of these 1.6 TDI's you have remapped without any issues (probably also some high mileage ones). I am taking your side though in this case, the engine in this car had some dodgy work performed on it; which is why it let go after the power increase.

@DarksideDevelopments 2 года назад

We have never had this with any engine and we have tuned tons of 1.6TDis