great video. Acrobat reader is no longer supporting flash video anymore as of 2021. The way you show it used to work great but will no longer work. Any idea how to get the video to play in a pdf now?
While FLV and F4V files are no longer supported in both Acrobat and PDFMaker, however, if you're using Acrobat Pro, it does support .mp3, .mov, and other files encoded in H.264 (with AAC audio). You can even convert other file types into one of the supported formats by using Adobe Media Encoder and problem solved 👍
i have indesign 2023 and i followed your instructions and when i open the interactive pdf only the sound (screen is soundwaves) plays, the video doesn't. any idea why this is happening, the original file is an mp4. thank you
Thanks for the question. The video should play, but every user has to set the Preferences in Adobe Acrobat to use the native system (like Quicktime) player; mp4 will play just fine.
The most likely cause of this issue is that the MP4 file is not compatible with the version of Adobe InDesign you are using. MP4 files are not supported in versions of InDesign prior to CS6. Additionally, some versions of InDesign may not support certain types of MP4 files. To ensure compatibility, you should use a file format that is supported by your version of InDesign, such as MOV or FLV.
