Thank you i appreciate it, I’m not to familiar with the Sherpa awning mount, but the brackets are very universal, may just have to get a little creative to make it work. 🍻🍻
@@nathanhaney6077 the rack is by hookeroad it’s there overland cargo rack, i combined this with a rear surco rack and crossbar. Here’s the video and details 🍻🍻 ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-OGqRlgWPTNE.html
I’m sure there is room to support them with supplied Velcro wraps or somthing, but there is no additional support other than the bag those poles come in. The one In the center is permanently attached. Poles are only for winds above 15-20 mph. Other than that it’s considered a freestanding awning. No need for support poles. 🍻🍻
Would never order from Openroad terrible customer service the worst . I ordered the 270 awning mine came with no parts a hole in the cover looks like they delivered a used one .,Returning and ordering somewhere else
Bummer, I’ve never heard of any bad experiences with this company. I will get in contact with someone. A good place to start is a direct message on instagram. Also if you can make a post about it and tag us in it?
I am deeply sorry for your bad experience. If your problem is not solved, please give me feedback. I will urge the after-sales department to give you a satisfactory reply as soon as possible
Lesson learned today like a fool I decided to order the 270 kit with brackets since the awning they sent came with nothing. Order came today no brackets go figure 🤦🏼♂️.. unbelievable
@@bobbyaiello7059 I apologize for any inconvenience caused, but please note that if the goods you received are damaged, it must be due to rough handling during transportation. We would never send second-hand products to any of our customers, as this would be a foolish act for a company that aims to establish its own brand. What is your order number? I will have our customer service department contact you immediately to help resolve the issue.🤝
@@openroad4wd_official #10092 .. This is the second time I ordered and both times parts were not shipped.. This order was for the 270 awning kit which comes with 3 brackets. All I got was a bag with bolts and a tie down rope ..
How has your experience been with open road support? I ordered one and sent them an email with a question, but no response for over 48 hours. A little concerning
Hello, generally speaking, all messages will be replied to within 1 working day, and no later than 2 working days. Of course, sometimes it might be even faster. Has your issue been resolved?
