Is Etsy Automatically Switching Your ADS ON??

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I have been made aware by several clients that Etsy is automatically adding listings to ad campaigns without permission.
I have also seen several forum posts around the web saying the same thing.
Let me know in the comments if this is happening, or has happened to you, and what exactly happened.
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20 сен 2024

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Комментарии : 83

@etsyconsultant 2 месяца назад

*Book your free Etsy shop discovery call with me on the link below, and find out how we can work together to improve your Etsy business:* etsy-consultant.com/services/discovery-call/

@aegöteborg 2 месяца назад

I didn’t think it affected me when I watched this last week, but today I noticed yes ads turned on for all my recent listings! 😕

@etsyconsultant 2 месяца назад

Ouch!

@Joe-nx7nj 2 месяца назад

I turned ads off and actually made money.

@diclonius502 2 месяца назад

or u just didnt lost ur money u had ;D

@etsyconsultant 2 месяца назад

Good call!

@etsyconsultant 2 месяца назад

Also a good call, ads are tough.

@davidjohnson6553 2 месяца назад

Same!

@MoonChylde0622 Месяц назад

I've never had Etsy Ads on. Ever. And yet, it turned every single one of my listings on! I got an email about it and was confused. I checked and sure enough, the toggle was on for the whole shop. Luckily, it had only been a couple of days. I turned them all off and haven't had an issue again (......yet lol)

@etsyconsultant Месяц назад

Hi there, well done for spotting it!

@PlanetAlexanderProjects 2 месяца назад

Huh, so it wasn't me who accidentally turned it on. Etsy did it. Luckily I only lost a couple of bucks on the ads.

@etsyconsultant 2 месяца назад

Yes, correct.

@lovetoyoutube5412 2 месяца назад

YES, I had ads running on two items. While listing new, in the listing I marked not to add listing to adds. Listed 3 products. Went back in to change photos out and they were part of my ads. Now ads were for 5 products. I asked Starla Moore that didn't I get a new listings boost, why did they hit my adds. She didn't know. I stopped all ads, so I could list freely. This wasn't happening before.

@etsyconsultant 2 месяца назад

Hi, thanks for sharing. Seems to be a new thing.

@RebeccaLeBlanc-x9f 2 месяца назад

Yes!! I keep thinking I’m accidentally turning them on! Every day I check, and all of a sudden I’m advertising tons of listings! I keep turning off the ones I don’t want to advertise, and the next day they’re on again!

@etsyconsultant 2 месяца назад

Thanks for letting me know.

@danabilladeau36 2 месяца назад

Yes!!! I’m experiencing the exact same issue.

@FotografilleNl 2 месяца назад

I just received an email titled 'Your Etsy ads campagne is on' without doing anything. It was at 1 dollar since 2 days and I didn't activate it myself. Very strange... Immediately paused it. 😮

@etsyconsultant 2 месяца назад

Hi thanks for sharing. Another seller has just mentioned that its automatically set to 'on'

@ruthzung635 2 месяца назад

I just checked my shop and found several pieces that were listed as Ads and I know I didn't want them listed that way.

@etsyconsultant 2 месяца назад

Thanks Ruth.

@countesscornelia 2 месяца назад

So about a week ago on my dashboard it had that message "you are one of the 3.5% sellers that could benefit even more from Etsy ads" and I ignored it for awhile and finally clicked on the notification to see what it said, and hoping it would go away. I read what it said and was about to exit when I noticed my ads were turned on, so I turned them back off. I'm suspicious that they turned on the moment I clicked their dashboard message about turning on Ads. Very deceptive if so.

@etsyconsultant 2 месяца назад

Hi there, thanks for your comment, yes doesn't sound very ethical.

@edgardumea 2 месяца назад

this has been going on for some months now, maybe even more(but it's been some 2 months maybe since i've noticed it). I sent them feedback, indicating that this might be a bug but of course I didn't get any feedback so that's that. But yes, I have ads turned on and every single new listing is included in the ad campaign and I have to manually turn it off if I don't want it there.

@danabilladeau36 2 месяца назад

I realized that I would turn off ads for certain items and they would turn them back on the next day! I have to check them and adjust every day 😢

@etsyconsultant 2 месяца назад

Hi there, thanks for your comment. Yes I have heard that this is the case for new listings. Good to know.

@SelfcareKaren 2 месяца назад

What a fab tan Nick! I have noticed for a while that despite have Etsy ads switched off in the listing information, when publishing a new listing, it automatically lists as an Etsy ad. I then have to try and remember to switch them off (if I want to).

@shahla7379 2 месяца назад

same!

@etsyconsultant 2 месяца назад

Thanks! Yes this is the problem, and I don't think its fair of Etsy to do this.

@SelfcareKaren 2 месяца назад

@@etsyconsultant Yes it does appear a bit underhanded. BUT I find way more annoying that custom orders move directly to completed at the moment... which makes tracking harder plus the facility to upload the finished digital product to Etsy is not available. I have reported this on numerous occasions to Etsy & they say it is a known fault but yet it persists! How hard can it be to fix this?!

@kattalley1384 2 месяца назад

It's in the new listing form, it asks if you want to advertise the listing and the toogle is set to yes automatically. Just turn it off when listing.

@etsyconsultant 2 месяца назад

Thank you!

@ReadyForDreams 2 месяца назад

Had to email customer support asking for refunds because I turn off specific search terms and they turned back on. Still waiting for customer services to get back to me.

@etsyconsultant 2 месяца назад

Hi there, thanks for sharing. Do let us know how you get on

@irepairapples 2 месяца назад

Wow just checked and I had an ad running on one listing I didn't know about they charged me £85 for no sales it was a new listing looks like it is automatically turned on when you list a new item why do they do this ?

@etsyconsultant 2 месяца назад

Yes, it's a really naughty way of doing things, basically if you have had ads on, or ads running they auto add the listing to ads.

@williamnivala1478 2 месяца назад

I had a couple items still with ads, but after seeing your video I check and YES everything I up loaded in the last month or so had ads turned on. Before I had 2 or 3 and when I checked I had 15 items running ads. I guess need to check every time I list something.

@etsyconsultant 2 месяца назад

Hi there, thanks for your comment. Yes it does seem to be this way.

@1337jusTi 2 месяца назад

Even though I specifically choose not to have new products added to the Etsy ads in the specific listing, it does it anyway.

@etsyconsultant 2 месяца назад

Thank you for letting me know!

@Jasyc207 2 месяца назад

I'm a new shop (2.5 months) very few sales but recently I checked and a new listing had several sales. I thought it was bc it's a trendy topic but then I saw "Congrats on your first sale with offsite ads" so I went to read and it stated that Etsy will automatically do this for shops under a certain amount of sales and if I recall I read something about automatically doing so with another amount. It did say I had the option to turn it off but I have been getting a sale a day from it so I left it. However I think it's not very ethical to just turn on and do it.

@etsyconsultant Месяц назад

I agree it's not ethical at all.

@urszulalekka3709 2 месяца назад

In my case it happens only with the new listings. I have to remember to turn it off straight after i published a new listing.

@etsyconsultant 2 месяца назад

Good advice

@lee_banks 2 месяца назад

Yes, I had this happen many times with new listings. At that time my Etsy ads were ON. Every time I made sure that "Promote" tab was off on the listing, Etsy included that listing to ads anyway. Without letting me know, of course.

@etsyconsultant 2 месяца назад

Thanks for letting me know.

@davidjohnson6553 2 месяца назад

I havent been advertising but i have noticed when i post a new listing they turn ads on for that listing automatically. I've been using the new listing form.

@etsyconsultant 2 месяца назад

Hi there, thanks for your comment. Other sellers have commented here that they have had to switch ads off manually, especially for new listings.

@artscee1458 2 месяца назад

Yes that had happened to me. I had been advertising some products, but I thought I had turned them off. I used the chat on Etsy and told them and they looked at my store and said I still had the ad campaign on and I did not turn that off. I think what I had to do was put it on hold. Etsy hasn’t been advertising since then.

@etsyconsultant 2 месяца назад

Thanks for sharing!

@artscee1458 2 месяца назад

@@etsyconsultant you’re welcome!

@tktraveller9461 2 месяца назад

Yes, I noticed this morning that Etsy charged me for Etsy Ads for July 2nd on all my 108 listings but I have never turned them on. I went into Etsy ads and they were turned on. Etsy ads are not currently in my budget so I wouldn't turn them on. I thought maybe I did it by accident but I'm glad to see it's not just me and I'm not going crazy. I'm paranoid now and keep checking to make sure they don't turn on again. Is there any point contacting Etsy to get my money back or do you think it's a waste of time, I've heard they're not very responsive or helpful.

@etsyconsultant 2 месяца назад

Hi there, thanks for your comment. You could try, but I would try and move on from the experience.

@bellamin4549 2 месяца назад

When I had my Etsy ads turned on, my new listings automatically had the “include in Etsy Ad Campaign” enabled. When my Etsy adds were off, this was unchecked.

@etsyconsultant 2 месяца назад

Thanks for letting me know.

@tktraveller9461 2 месяца назад

update on my earlier email. I went on the Etsy Chat aka the Etsy Bot and they state I turned on Etsy Ads on all my listings on July 2nd which I didn't. After some back and forth they have agreed to refund me the money and gave me a reference number in case it happens again as I told them I was concerned it would automatically turn on again. I'll be keeping a close eye on Etsy Ads setting and you all should too.

@etsyconsultant 2 месяца назад

Thanks for the update! Good to know

@johnchrys5716 2 месяца назад

it does it constantly very annoying

@etsyconsultant 2 месяца назад

Yes I have had lots of people contact me about this.

@potentglitter5300 Месяц назад

Yup this happened to me

@etsyconsultant Месяц назад

It has happened to a lot of people, and it's not OK, very sneaky.

@sonz4205 2 месяца назад

It happened to me! I thought my views had gone up lol. I have completely turned them off (I had them on.for a few listings).

@etsyconsultant 2 месяца назад

Hi there, yes it can be sneaky!

@lindashaffner6781 2 месяца назад

Not a comment but a question before you get started. If you copy a listing, change the title, rearrange the photos then re publish it does that count as a new listing? Also how often can you do that and do they ever challenge what you are doing?

@Attilakrieger 2 месяца назад

Hello, I often see things I either forgot to put in the listings or need to change either prices or photos that might be off, once I do that, sometimes more than once in the same listing, I press update listing and never had an issue, so far so good. About the pricing, I'm not sure, but they might take 0.20cents each time I update it.

@etsyconsultant Месяц назад

Hi yes it does Linda, and you can technically do it as often as you want, as long as you have stock to sell of each listing.

@philwilliamswilliams1983 2 месяца назад

Yes just checked mine and it seems to be doing just that.whats going on Now with etsy ,this is well out of order.has the etsy alogorthum become sentinant.....arrrh

@etsyconsultant 2 месяца назад

Thanks for letting me know.

@runaroundsueaccessibletrav6357 2 месяца назад

I thought that it was where I had copied a listing that had etsy adds on it and it had copied Etsy adds on onto the new listing. dont think it has done it where the listing I have copied had not had etsy adds on, but I have no proof just my thoughts. hope this helps

@etsyconsultant Месяц назад

Thanks.

@runaroundsueaccessibletrav6357 Месяц назад

@@etsyconsultant update it has nowdone it on acpied item that has ever had an ad