Manners though riiiight!???? Also I have to add… can’t remember if I mentioned toned it in the video. But the creator does like comments about how “funny and rude” he is
Ok so I’m from Florida/the south and our manners are way different than other parts of the country. I worked in an industry that dealt with tourists frequently and it took me so long to get used to people not using “Southern Manners” as my mom calls it. I’m better now but just starting out in customer service and not being used to other people’s manners was a shock!
And the fact he is making some income from his deplorable behaviour speaks volumes of the low, low standards of even those who watch his channel. Weird. I'd love to hear someday that a worker pored ice cream over his head, though it's America, so he'd probably sue. Anyway, I'm shocked that there's a demand for such tripe.
I’m from the US and he was definitely rude!! He completely ignored her when she was asking him questions until he got what he wanted. He could’ve asked for the extras as he was ordering. Being from the US, it’s embarrassing. I promise you not all Americans are rude. Classic entitlement.
Hitting nail with ignoring some one trying to give good service being foul. That "ignoring" tactic is nasty. They know when they do it. It is because they have a problem with themselves.
Am American, and this dude made me rage. Brought me back to the time when working retail and this guy around my age (early 20s then) was using the entire men's section as his personal closet. Instead of using a cart, he was just draping things on racks left and right. It was later in the evening so I was doing recovery, putting things away. He got all huffy with me that he was using them, so I looked at him and said, "so use a cart and go to the fitting rooms like a normal person."
This killed me as someone who works in the service industry in the US. I have lots of great customers, but dealing with people like this always leaves me feeling a lil dehumanized and hugely frustrated. It’s not hard to be polite, thank you.
While I agree that this is impolite to say that this is inhumane treatment I think is a bit of a stretch. I've worked retail before. My fiance has worked retail for 20 years. And although it's nice to have a customer that likes to chit chat we don't consider it inhumane to have one who doesn't. There was no cursing there was no yelling there was no bad language. The guy was just impolite. I don't remember when impolite became inhumane. Genocide is inhumane. There are levels here. Words matter.
@UndertheNeedle282 I won't even say impolite, he was just direct. Give me this, that, and extra. His tone wasn't condensending or sparky. He didn't make any extra noises of frustration or sighing. He didn't call her names or snap his fingers. He didn't even go full Karen. "If I am paying extra for x you should give me enough.." "What was that tiny scoop, ugh this place is such a rip off" He did none of that. What I find interesting is normally foreigners complain that us Americans smile too much and are creepy friendly. Now we have a foreigner complaining that we are not being friendly enough. He was just direct, what is annoying is someone trying to people please the server without stating exactly what they need. If you need catchup just say you need some ketchup don't spend 5 minutes going on about how busy I am, how you hate to bother me, if it isn't an inconvenience, if it is don't worry about it, it really isn't that important... I got 6 other tables you are inconvenience me by taking scoop long to ask for ketchup.
Once I went through a drive-through a little after lunch, ordered how I always do, "Can I please get medium fries?" they asked if I needed anything else, I said "No thanks" they said the price, I said "thank you" and pulled up to the window. When I got there, they handed me a bag FULL of fries and said no need to pay. I was so confused. The guy told me they had just been yelled at by the previous customer, and right after a huge rush they weren't expecting. They said I was just so polite after that bad experience that the whole crew was just like, relieved that not everyone sucks. I wasn't going out of my way to be polite. Just truly my normal everyday tone, etc. You never know when you can be the person to make or break someone's day. And sometimes, you get rewarded for being a decent person. I think I'll always remember the relief of that guy who was so happy to be treated like a PERSON and not just a food producing robot.
You get used to the abuse and being screamed at for EVERY. LITTLE. THING. That when someone sane comes along, it's the huge relief and reassurance that pulls you back up. So thanks for being polite!
I worked for a fast food restaurant years ago, and customers like that bring out the worst in me. I had a lady continually demand "extra pickles" and flat out ask me "what part of EXTRA PICKLES do you not understand?" I put an entire handful of dripping wet pickles on top of her burger, gently placed the bun on top, and said "have a nice day, ma'am" then left her standing there in shock as I proceeded to the next customer.
Yes!!! I love this, used to do it all the time, worked at a burger place. Aggressive compliance and overly enthusiastic “customer service” voice- raise your voice 2 or 3 octaves and enunciate your words. Best thing ever, and when other customers witness it, they get a laugh too.
There was one time I was making this family their sandwiches at Subway (a dad, a mom, and a teen daughter) and when we got to the register, the mom goes "didn't I say not toasted?" (Or something to that degree where I'd have to redo the whole sandwich or whatever) and I just stood there like uhh no you said toasted (I didn't say this lol it was basically my first ever job and I was like a deer caught in headlights). Then I saw the husband/dad kind of click into the convo and was like "no, no you didn't say that. She did it right." And then the mom totally switched and was like "oh! Ok sorry about that." I was like oh thank you, thank you, stranger man!
@RaindropsOnLichenif you act like the examples in these comments, yea you’re still the rude one. These commenters aren’t ‘messing with food’. They’re literally doing what they’re being told, just with a slight passive aggressive edge to counter the disrespect from these rude customers. Asking for more or less of something isn’t rude, but the way you go about it can be.
@RaindropsOnLichen the main thing to understand is that there is a huge difference between politely asking and disrespectfully making demands. There are also charts in the food industry that you must go by, for instance, 2 pickles is standard and 4 would be extra. If that's still not enough, there's nothing wrong with asking for more. There is something wrong with being rude and belittling staff. Aggressive over compliance when dealing with people who cannot be satisfied with anything you do isn't "messing with food", it's giving the rude customers exactly what they ask for. I am also by no means young, even though I was at the time, the outcome would more than likely be the same, since my patience for blatant a-holes is pretty much gone as I age 😂
I was the manager of a bookshop and I’d tell my staff the opposite. The customer is not always right, that’s just giving in to entitlement in my opinion.
No, it actually starts in the home. When I was a volunteer at my son's elementary school many years ago there were children that would naturally say. Please and thank you and they were only in first and second grade. You knew at that point they were getting it at home. Raising children is work, but raising them right is important.
moved from US to france and i love how little bullshit store clerks put up with here 😂 you are expected to greet them when you walk in and say thank you and goodbye when you leave. this dude just not acknowledging the servers questions and just treating her like a machine, i would love to see him try that shit here. he'd probably get his ass beat 💀 at the very least humiliated and thrown out without a pot to piss in
I'm South African and I sometimes catch myself saying please twice in a sentence to service workers 😂 'please can I have XYZ please'. This dude is demanding and very abrupt.
You MUST say PLEASE! They are not people you can order around. Waiters and workers need respect. Went on a cruise and so many were so rude to the staff. When we said thank you to the workers they were shocked, like wtf, that’s awful, poor people.
I served tables at a busy mall restaurant. Once, a guy whistled at me to get my attention. As God is my witness, I purposely looked around and said loudly, "Is there a dog in here?" before casually making my way over. He had been pushing his luck the whole time, and his whole family looked embarrassed. He didn't dare say anything! Score one for the lackeys!
I grew up in the Midwest, if I ever spoke to a server like this my mom and grandmother would have my a**! We always use please and thank you and 90% of the time we clean up our table, stacking plates and making it easier for the staff.
Right?! Like my dad likes to talk like he acts like this in public but I've never seen him ever treat customer service workers badly. I remember one even clearly had him so mad I thought he was going to be explosively angry, he still managed to calmly ask for the manager and ask them what was up with the dish and what he'd do to make it right. [Legit my dad ordered a strip steak and I stg the thing on his plate looked like someone cooked a dirty dish towel, I'm a timid person and I was like 15 but I was ready to go full Karen]. It's just the Midwestern way. Much as I hear about Southern folks being kind and polite by comparison to the country, I've found living in the south shocking by the level of rudeness and entitlement I just didn't recall seeing as often being in the midwest.
@Crow_Smith I completely agree with you!! I've been living in the South for over 5 years and it's all backhanded compliments and entitlement like I've never seen! 😂
as someone whose worked as a server for three years, polite people are polite to everyone, rude people are rude when they think you are beneath them, because the same people who give attitude to waitstaff will do a complete 360 once a manager is involved (especially if he is male) and act as if they didnt just cause their server emotional distress. 🙄 ive seen it time and time again where i, a young female, will get curt answers, and see my male coworkers get a completly different response.
I worked at a theme park for 14 years in the rides and custodial teams and the absolute ENTITLEMENT people have is astounding. I also worked at a Starbucks. We had one notorious lady who would order her drink a certain way, we always did it EXACTLY as she asked as we would have 2 people spotting each other when doing so to prove she was complaining about nothing, then she would inevitably come in and complain that it was made wrong, demand we make it again while calling us incompetent among other colorful terms, then give her that one for free. I was the first person to demand her original drink back if she wanted a new one made otherwise it couldn't possibly be as bad as she said. Then that became the norm for everyone after that and she started going to a new Starbucks lol
Even more than 1 out of every 40 customers being total garbage human beings, the complete lack of back up you get in these jobs is atrocious…. Like look how many workers in these horrible TikTok’s are not only OK taking this dudes order to the very end, but they’re all doing it with manners, as if this isn’t even remotely the worst thing they’ll smile thru today (because it definitely won’t be)! Fuck companies that create a culture of: The less dignity, the better. Starbucks is so bad ab this, but it’s just become the norm everywhere now, it’s horrible. I’m so happy workers are unionizing all across the nation, it’s been too long coming for a while.
Yhhh & if it was sooo bad why would she have wanted to keep the original?..You know she just wanted that Freebie drink & so just went to a new Starfucks to try out her old tricks there!!..I sincerely hope they had someone like yourself there to tell her what she could do with her drink aswell..these kinda fools cud get someone the sack,ykwim?..As I'd have felt like telling her she cud stick it where the Sun don't shine & I've got the biggest manners but I've also got the shortest fuse with idiots like this!!..argh...though I've just learnt to go along with people like this & yhh..just add to the mix a little bit & just go with the flow & be one step ahead of them after the first complaint as you can usually tell when there will be more coming!..insufferable,really!..😬🙄😶..😮💨😒
Okay, I'm English, and this infuriates me. If a customer spoke to me like this, they would not be being served. Straight up, I would be like 'If you can't use basic manners, I can't serve you, and if you continue to disrespect me, I'm going to have to ask you to leave.', or I'd have to make someone else deal with him.
I'm English and I've worked in hospitality in the UK for 20ish years. Genuinely some customers actually talk like this to us alllll the time, & it's gotten worse in the last 5 years as well. But can you imagine if a server was this rude? Like just use your manners ffs who raised you. Also as much as we'd like to it's almost always not possible to say what you suggested unless someones being aggressive or threatening, you kinda just have to deal with it o at the very least weigh up if its worth letting go or not bc your business will 100% get battered with negative reviews, complaints to a head office if you have one and I've seen people lose their jobs over stuff like this so yeah you have to make decisions fast and mostly it's just easier to let it drop and hope they have a horrible sad life with their bad attitude.
I agree, with your sentiment, but then just don't be in service because it will happen, and your paid to be the bigger person and not take it personally.
And then you would not have a job. I'm just going to assume you're not old enough to need to work to support yourself, or you are privileged. Even in the UK, there are going to be some people who don't have good manners. You certainly have the right to refuse to serve someone for not saying "please", but your employer would be within their rights to relieve you of your duty if you do so every time you don't like a person's attitude. Your response would only be appropriate if they were harassing you, insulting you, disrupting your ability to work, etc. I would never act like this guy so I'm not defending him, but regardless of where you live this is a melodramatic overreaction to what he's doing. I also think it's fine to refuse to be in his video, but none of the employees in the TikToks seems to care so I am sure he has permission.
In my job I'm forever asking customers to treat me with the respect I have given them.I've said to customers would it hurt to say please? Or even there's no need to be so rude. Never once have my bosses said a single thing. I'm super friendly and people don't have to match my energy, just be somewhat respectful.
I’m a manager at Starbucks and it’s appalling how people speak to me and my partners. When someone says ‘may I’ or even ‘thank you’ we all talk over the headset about how nice it is…even though I feel like that should be the norm. Those who have worked in customer service are always the ones who are patient and kind. I feel like everyone should work in the food service or customer service once in their life!
I love my baristas at my Starbucks!!! They know me by name and order now. That says a lot about me, but I also walk in and say “hello my lovelies! How is your day going?!” And I always get the biggest smiles and hellos and it’s just a wonderful atmosphere. I don’t know why people want to create such a negative space/bubble around them wherever they go….how do they live like that?
I was a starbucks manager for only 9 months (but a partner for 18 years!) for this reason. And QWASA (Quasa? I forget, it’s been years) but that’s another story
Yes I have had that reaction from retail and food servers-I always say “thank you so much” etc and if they say “enjoy your day” I say the same back and they always look a little surprised so it’s obvious they don’t get it often. I absolutely hate rudeness it’s vile. I’m a Brit and I can say this attitude is getting more common here. Not good!
People are just plain rude af. You can always tell those who have never worked a customer service job from the way they talk to cashiers, servers etc. Kindness is free and can change someone's day. 💜
I am an American who has worked Food service and Customer service my whole life and I can 100% tell you that if I had this man as a customer I would be screaming in rage as soon as he left. I always say please and thank you when ordering because it's common decency. I don't understand people who don't have manners. It's infuriating!
I could barely finish the video because of how mad I was getting!! I wasn't cringing I was PISSED lol. Like if I had this man as a customer I would have quit or gotten fired 😂
@@yio65 and to be video for content to think it's "funny"!! Like I really cant understand why everyone wants to video EVERYTHING! these poor workers could have been working for hours already and now you have a camera on them and are being a complete ass!
@@haileystrait4497yhhh'es!-.exactly!..I literally came here to reply that "i knooooww!..idiots like this cud get someone unnecessarily fired..b'coz if they had just been NO4MAL & polite to a person working there,who cud already be having a bad day..(when this knucklehead cud come along!.) & toss them over the edge into saying something regrettable & boom!..it's them who gets fired not bollox for brains there!..Who would probably walk away from said situation with a smug mirk on their smug face whilst you got the chop!..Not Cool Fool...or any guys out there who think it's fine to treat people like this!..Learn your P's & Q's please!..I.e please & than-Q's"!.. P.s also,sorry 'bout the rant/essay luv!..here's me getting carried away..
I’m American that was raised with manners and raised my children with manners. I agree with you. Americans are rude in general. Not all but a lot. Edit… this man is awful and I am cringing the more I watch
Americans are very rude. Not all but a lot. They can be extremely rude to service workers that's why there is a lot of confrontations in our fast food restaurants
As an American who works in retail I can say that this is true. I’ve noticed people are either extremely kind and have manners, or they are just rude as can be and it’s stunning in a bad way.
As an American with social anxiety I would have said please and thank you 500 times in this interaction. Every time there is a question the response is a thank you. Every time there is a request there is a please. If there is both best bet it starts with “I’m so sorry.. please and thank you”
This is an interesting topic as a Finn. We do not have the word for 'please' in our language 😅 So how I order is literally translated to: 'I would order XYZ, thank you' Sometimes I use and hear people use 'Could I have' but it's quite clunky in Finnish because everything is absolutely literal, so it would be kinda like saying 'Can I have the permission to get' 😂
Kinda Same in Sweden, we have please = snälla but you don't use it like that, not when you order stuff, we just say thank you like 5 times instead 😂 I think people in Europe generally are very kind and such, ofc there's always gonna be an asshole here and there, but over all I think we value manners and being grateful and such alot
That's not an American thing. That's entitlement. I work retail and see the....deepest depths of rude. People like that take advantage of the idea "the customer is always right." No they're not. Edit: After Robert's addition to his comment, I am assuming thus guy personifies the "cool" and "popular" kid in all the 90's high school dramas. Just a damn bully picking on people who need the minimum wage they earn. 2nd edit:some of my comments aren't showing up. Probably because I have a potty mouth. This video and the comment section was interesting as it shows the straight divide in this audience. Unfortunate really. Instead of judging any one person on their character, it's judgment on all Americans suck and Europe is better. Blows my mind. Good luck with that. I'm gonna stay in my mindframe of to each their own and don't judge a book by the tourists? Narrow minded.
I don’t know where you’ve been but Americans are generally entitled. That “customer is always right” runs deep. What other country has this philosophy?
They really do take advantage of that motto. When I worked in retail I loved when a customer thought they were right and threw a fit, only to have my manager shut them down and tell them to leave. Sweet victory!
Entitlement for sure! Which is an extra form of rudeness. Though it isn't common (thankfully!), it does happen. This guy is so extra, in his ingredients & entitlement (& yes, super annoying!). He should be saying please & thank you and not ignore questions. I've seen worse than him though. Also, 'The customer is always right' should go away entirely. Robert, 'Get me...' is very rude.
Yes, entitlement can cause this type of behavior. It can also be done with intention, for kicks (or views), such is the case here. Or simply because a person feels as if they are above service industry workers and do not have to show them respect. A lot of people are also just rude and mannerless in all walks of life. However, ALL of these things are FAR more common in America. Definitely an American thing.
It's shocking how rude people have become to health-care workers over the last several years too. As a nurse with over 25 years experience, I just can't believe the way people speak to the people taking care of their loved ones! I get "hey, hey nurse", people who yell for me and my coworkers going down the hallway, people who think nothing of cussing you out and getting right in your face and people talking and getting increasingly louder while we're on the phone (usually with doctors or other family members). Unfortunately, I think it's a lack of proper "home training" and it's more pervasive than ever.
As a nurse I concur. I am beyond sick of the attitudes, and of families and patients thinking they know more than the medical professionals. It is often a detriment to the patient, but most docs will just give in to avoid the fight. I wish I could still physically do night shift.
We see this is the vet world as well. Part of me wonders if it's in part of the fact that anything to do with the health care system is extremely stressful and the only people you can communicate with are ones that do not have the answers. It's extremely expensive, it takes forever just to get an appointment, sometimes you are waiting for like 2 hours before an appointment just to see a doctor for 7 minutes and you don't feel like you were heard the entire time. At least in my experience, people who have pets in the ICU are frantic because they no longer have any control over the situation with a loved one (I consider pets loved ones). In many cases they can only see their pet like once a day (if not in critical condition) so I honestly do have sympathy for people. I will say in general that I get a LOT more respect from these people than my poor nurses and I have kicked people out for disrespecting them. But in some cases, you just have to bite the bullet with these rude people because it's in the best interest of the pet. There was one lady that demanded that I update her every hour on her ESA cat's condition. I told her no, that we will call her if there are any changes (good or bad) and to be patient (the cat had an autoimmune disorder that attacked blood cells, so we were doing a lot of blood monitoring as well as immunotherapy at the same time. Like I understand why she wanted that, but I do NOT have the time to sit and call this woman for 15 minutes (if I am luck) every HOUR when running an ER/ICU. Apparently, this woman ended up calling the front desk nonstop and it was getting to be too much for those saints that work the desk.
@@sarahj6995in this day and age people know a lot more then the " medical" staf😂😂 get of youre high horses and listen to youre patients. We do not live in the mid ages anymore
As a Polish person who is quite fluent in English and has been to the UK before: I know that when I switch to English I'm automatically more polite because that's how I feel this language and culture works in the UK. But that just means I switch from 'please' to 'I'm terribly sorry to bother you with that but would you be so kind and give me some more pineapple, please? I'd really appreciate it, thank you' 😂 So I understand that the culture does influence how we behave but this content is clearly created to check if the personnel is going to lose their patience. Not funny to me. These people are not paid enough to deal with this guy.
I am Dutch and i am as polite in English as in Dutch BUT usually Dutch people are quite direct and they don't like to revolve around something so they just get to the point. Older Dutch people tend to be bad at English and they sound rude lol. Its just their lack of English and a combination of directness.
He definitely has never worked food or retail cause I could never. They don’t get paid much, they have probably had multiple customers yell at them that day, and I bet he has caused multiple people to go in the deep freezer to cry.
As a Canadian, and a former retail worker, I'm OVERLY DAMN NICE to every retail worker unless they are boldface rude to me. Retail workers are verbally abused every day they don't need people filming it. I had women yell in my face and make me cry when I worked in a women's clothing store. It really really sucked.
I worked at Home Depot. I had a man come up to the counter and ask for an item that was around the corner away from two other men that were at my counter. I took him to it and he proceeded to threaten to kill me and call me every name in the book because I forgot to sell him a new cord for his washing machine. He pushed me with his chest over this. At the time I had just found out that I needed my neck fused. Rough day
I'm Canadian too, and if you work, or have worked with people, you know what's it's like, and I agree with you - manners and niceness mean a lot! I always go in pleasant, and then match their energy (cause sometimes, they are exhausted). I think this guy was rude, knows he is being rude, and thinks he is just just so damn fantastic. Someone should tell him to suck it.
this was truly insufferable to watch. the other week I went to the pharmacy to get something, I actually asked for two packages. the pharmacist came with only one product. I apologized and said I meant I want 2 of those. then he came back with the 2nd item and I apologized for making him run. like it does not cost you extra energy to be nice to workers. it actually makes ones day when someone says, hey how are you, thank you, have a good day etc. cause so many workers deal with rude customers.
It’s the entitlement for me. 🙄 Telling each employee exactly what to do knowing full well they’re going to do exactly that even though it’s absurd because they have to. It’s disgusting behavior and so frustrating. I work at a grocery store and there’s this one lady that’s somewhat of a regular and acts just like this. Telling us exactly how to bag her groceries even though she’s fully capable of doing it herself. There was a time I was helping her and at the end she asked for some extra bags so I handed her some and she was just like “no can you open them for me” and so I did and gave them back to her. It’s almost dehumanizing in a way. I wish people could just be kind to everyone and actually treat customer service workers like human beings 😒
I'm from a Nordic country where we don't have the word please, and I had to learn to interact with UK food service staff when I moved here 20 years ago! At home, you order beer by saying the word 'beer' lol! Was quite a culture shock! Have become an expert in apologising for everything and putting a million please's in my sentences since xD
Lol, I'm from the same Nordic country and the first video wasn't totally horrible to me (excluding the weird, long silent pauses when asked a question). In the other 3 he's just messing with the employees which is super annoying and cringy.
I'm from Norway, and though we have a word that means "please" I rarely see it used when ordering food, some people say "thank you instead, so the service is sort of implied" still definitely say please when I speak in a language where it is natural. Also I guess we don't have that attitude that this guy has when ordering.
i’m a canadian and being polite is so important here to the point where if you’re rude and someone overhears, they’ll give you bad looks or even intrude and call you out. i was in customer service so i did deal with some nasty people (some even made me cry), but that was just entitlement. idc how someone was raised, basic manners are so easy to learn no matter how old you are. thankfully my father raised me right and had me saying “please” and “thank you” from the age i started speaking. he also taught me to hold doors for people when i was like 4 years old. he also used to make me to buy cigarettes and practice speaking to customer service workers 😂 always got weird looks as a 4 y/o ordering cigarettes
🇨🇦 yay I'm canadian too - I'd be embarrassed to treat anyone like that. And I definitely judge people who are rude and don't use manners Oopsie 🙊but I genuinely find it repulsive. 🇨🇦🇨🇦🇨🇦
I’m an American in my 40s and I’ve tried deciphering whether the lack of manners from some people is a socioeconomic thing, a geographical thing, or some other thing and I haven’t been able to isolate it. I was raised with very good manners by my grandmother and after working in food service I tripled down on my please and thank yous to food service and retail workers. It’s just unbelievable how poorly raised a lot of people are regarding manners. Edit: I want to add that I don’t think all Americans have bad manners. It seems to be roughly 60/40 bad manners/good manners from what I’ve experienced in restaurants and retail settings. Just my opinion.
Who are the rudest nationalities? Ranking of the rudest nationalities worldwide in 2012 Nationality Share of respondents French 19.2% Russian 16.6% British 10.4% German 9.9% There are also top rated RU-vid educational channels that will back ACTUAL facts about real statistics. I understand you have never visited the states. Which is fine, but it is absolutely no secret that the UK is a very unwelcoming and quitev a rude country to visit. This guy, much like yourself, is trying to make money off of the trashy side of social media. The difference is, at least he is keeping the gloves up by not taking shots at other countries. It's low when this is where you go, and it kind of proves the percentages, don't you think...? As an American, we can't keep allowing people to take jabbs at us specificly for personal gain. Because of our freedoms we have become the world's entertainment. I'm not going to apologize for a few idiots and neither should you. We are a good country as a whole. We are very loving and very considerate.
I'm a server of 30 something years and I tell you this is frustratingly normal in the US. Try to get people to even greet you back when you greet them without them launching into their order 😒
I agree. I'm from the North East, where people are known to be polite, yet at work it's pretty common for people to not say please orphans you. I will never understand not being g polite, especially to those handling your food.
i think it’s american exceptionalism and the internet. i only see the “i don’t owe anyone anything manners don’t matter” kind of behaviour from younger americans.
I'm from the south but I live up north now. I'm a yes please or no thank you type person. My experience is people can be rude in either places. But this guy is ridiculous. Just use some basic manners when speaking to people. Jeez. Just no. He is being rude. You are asking for more than what is the usual. I would never watch his videos. 🤦🏼 Add: I have some weird food allergies and often have to ask questions about what is in something. Sometimes the person has to go to the kitchen and ask. I feel bad about it. I apologize and also thank them because I know it can be a pain. I also tip more because they are going out of their way. Not that I want to start the tip or no tip debate.
@sallyfields2385 I have food allergies too, and I always say 'thanks for checking for me, and don't worry, if it can't be modified, I can pick something else' - this guy is a miserable tool
Not really. My sister moved to Texas for a while and people there are fake af and only pretend to be polite, while actually being rude. And some are just straight up rude and entitled bullies.
I’m in the US… very north US. This was so hard to watch. I was saying “please” internally every time the dude “asked”for more stuff. I’m with you 100% Robert!
I personally cringe hearing him reply “I’m gonna do more” instead of “this, please, or yes I’d like this option please.” That’s how I would respond as a person from the US. Some people really are rude. I’ll say I also notice a lot lately that when I go to a store and I’m finished checking out and I say thank you, A LOT of cashiers just will be like “no problem” or “you’re welcome.” It just bothers me lol. Like I worked in retail when I was in high school and as a young adult and was always taught to thank customers. Customers shouldn’t act rude or entitled either, though.
As an American who has worked in service and hospitality if this man walked into my establishment I’d honestly get irritated pretty quickly. Thankfully this doesn’t happen often, but customers who behave this way can deffo sour your mood for a few minutes
Honestly these customers are like the most common at my place of work. Let me tell you gas stations are fun. I'm like surprised how many comments there are saying this lol
We’re not all this way 😭 But I have definitely been made fun of for being ‘too polite’ .. people tell me to be more assertive or they ask if I’ve been abused because I apologize or say please/thank you too much. This culture is about power/dominance/respect.
I have had the same experience! I can be assertive when absolutely necessary but use please and thank you as a default and have had so many people tell me I'm being too nice...
I'm split down the middle. As someone who was raised in the Southern US, we are obsessed with politeness. On the other hand, I've seen people like this in every state, including the ones I grew up in. So I'm both horrified and unsurprised .
❤I'm in Midwest, and I agree wholeheartedly that there seems to be a heck of a lot more polite people in the south. 100%. Edit: not saying people in the north are rude, I just haven't traveled north much so no experience to share.
As an American originally from the Midwest, I’ve never seen someone order something quite like this guy. I have lived in 3 different states and am currently in Florida. I think most Americans would probably use a “please” and “thank you” once for the whole encounter rather than for each ingredient, but you’ll definitely find people on both sides of the spectrum as well. Big cities, which are typically also tourist areas, tend to be less polite overall.
@@umassigkap NO it is not. He was just acting like he didn’t even care what she had to say. Maybe that’s the way you were brought up BUT it’s not the way From Boston, we or anyone I know was brought up or treat other people. Don’t put us in a category of being just a total jerkoff to other people. Please and thank you was how decent people act to others
@@umassigkap bullshit. I'm a native New Englander ( and og UMass Amherst alum) and it is absolutely NOT typical northeastern behavior. Don't try to justify your crassness by shitting on an entire region.
@@jacobus57true! The first thing I noticed when I moved from my country to Massachusetts was how nice some strangers are. Like they don’t even have to know you to say hi how are you as you’re walking past them or something lol this guy is definitely just a shitty person
Manners were everything in our house growing up. If our manners weren't up to par, we got to stay home with a sitter. Automatic "yes, please" and "no, thank you" now. One of the reasons I'm not liking people is the lack of consideration and manners. "I'm doing me and forget about everyone else" seems to be the American way now.
His ignoring questions and barking orders... Things like “can i please” “could you,” “would you mind,” etc are politeness markers that go a long way towards showing someone you respect them. And SAY THANK YOU, especially when they do so much extra and unnecessary stuff for you!! The extreme shame that would prevent me from ever even considering ordering sooo unreasonably 🙈
His behavior is appalling! I'm from the US, and i always say please and thank you - sure not everybody does, but most people are decent enough to respond to the person talking to them! Also, the amount of waste he's creating is disgusting. You know he isnt eating any of this stuff, and its just getting thrown in the trash 😑
I went to a Blaze the other day and I think the person making my pizza got fed up with me saying “could I please have” before every topping. After like the 4th one he looked at me exasperatedly and said “YES you can have whatever you want.” So I guess in some situations being polite can actually have the opposite effect lol
Oh god you can't win 😂 but back in my customer service days, I'd have preferred 100x 'excessively' polite customers vs 1 arrogant a-hole with zero manners any day of the week for sure!! 👌
After working in retail, I started saying g that it should be a law that EVERYONE works in customer service at least once in their life. I think a lot people would change their manners and realize how much further being kind can go. And as a Canadian, one of the biggest culture shocks (not like there’s really any let’s be honest) I have when I’m in the US is how little say please/sorry. For example, when I bump into someone I automatically apologize. Americans will then tell me it’s okay. Where’s the « no I’m sorry! » 😂
Gen X Brit here. What's insult-to-injury for me is the butchering of the language. "I'm gonna do..." "Let me get..." Are not the same as "I would like..." "May I have..." This... passes for entertainment...? It baffles me 😕
I’m an American from the Midwest and people here are generally nice, polite and friendly. I think the lack of manners and etiquette is a generational thing as well as a regional thing. I have always worked in customer service and retail so I have had plenty of experiences with rude people. When someone is rude to me, I am extra nice and polite so it draws attention to how they are behaving. Usually I can turn someone’s attitude around by smiling and being friendly. But there will always be those who are rude, have no manners and do not care how they treat others. I don’t let it bother me and I don’t take it personal. I do wish etiquette was taught in our schools.
After growing up in the south, living in the Midwest was crazy. People were exceptionally RUDE everywhere! Servers and cashiers act like you're bothering them.
This is the best advice and it's the #1 advice I give, too. With both customers and coworkers, if they are rude, be as nice, patient, and helpful as you can. At the least, you prevent escalation. But MOST of the time, their attitude will quickly change to match yours, and sometimes they even apologize. If you're rude back there's zero chance they will ever think they were in the wrong, and they may cause even more hell for you out of spite. I had a notoriously awful coworker who just wanted to spread misery however she could. 😭 My boss told me she reported me for "violating dress code" by not wearing pantyhose under PANTS (no idea how she noticed that scandalous bare ankle, I was behind a desk all day.) 😂 So I just started being as nice as I could, complimenting her, etc. She did a 180° after ONE DAY. I realized, if a little kindness was all it took, she must really not be doing great. There's always a long story behind any person you are dealing with. It shouldn't become YOUR problem, but it's more rewarding to learn how to make a person walk away feeling better... Or just embarrassed that they were such a dick for no reason 😂
I have massive anxiety about ordering and as a Canadian, I will say "Sorry" far too often. So in the case of the first TikTok, I would have been like "Yeah, sorry I'd like more black beans, please and thank you. Sorry, I'd appreciate some more pico. Please and thanks so much!" I wouldn't be able to ignore the person, that would make me feel so bad and like I am entitled. I have been rude before and I felt so bad about it later. I'm not better then any service worker, they are human beings too and I will treat them that way.
Some people have told me they think being polite is fake and I'm like...what?? When I say please and thank you I genuinely mean it. If someone is making my food or helping me with a task I am truly appreciative because I grew up very independently/neglected so having anyone do things for me personally or professionally feels like a treat tbh. It makes me uncomfortable to see people have no manners and I really hate content with the sole purpose to "joke around" or mess with people in public.
Oh my god, I've gotten that same reaction from people! Like, they thought I was being fake and weird for being appreciative and polite. I do not understand that AT ALL. Like, I'm the asshole.... for saying thank you? For saying please? Are you kidding me? I also suffered a lot of neglect in my upbringing, and I think it's influenced me to be more grateful for certain things, much like you seem to be. It's unfortunate that neglect made us this way, but I'll never be sorry for genuinely expressing gratitude, and I hope you won't be either.
Agreed I wish those things didn't happen to me but I don't regret feeling that sense of gratitude at all. I live by a very simple saying "Treat others the way you'd like to be treated" and it keeps me grounded in my values. Glad to see someone else understand! @@Vim_and_Vitriol
i’m and american and when i worked food retail, there was a mix of polite customers and a mix of rude ones like this. i noticed it’s definitely a generational thing too. i hated the rude customers, i could never imagine speaking to another human like they were so below me. i can’t speak for other countries, but the older generation especially has a huge stigma around customer service workers
Ooo I’m an American ex server ex retail worker too, I agree it’s absolutely a generational thing! Mostly older men too. Then they’d hit me with the “you should smile more sweetheart”
I think those old men have no idea whatsoever what life is like for a working person today. They like to complain about high prices, but they don't care how far wages have fallen behind inflation. I'm 63, and my end of the baby boom is already seeing that we didn't make enough to retire comfortably. People on the other end/middle of the boom got all the benefits of an economy that let them earn enough, plus a lot of the men were in unions. There's a huge, huge difference and they're oblivious.
I'm from Australia and the one thing I've noticed on my travels to the US is that it is such a master/servant relationship when it comes to the service industry and the tipping culture doesn't help. It's like service staff have to beg for tips and there are certain kinds of Americans who just love the power trip that comes with that dynamic. I've seen some shocking things in America. In Australia there is an expectation of mutual respect when people are serving you and we do not get off on making ourselves feel powerful by ordering around service people. Service people don't work for tips in Australia, they are paid a decent wage, so there is no need to take a customer's crap because you are going to get paid at the end of it all.
More Robert content? Yes please, I’ll watch as many videos as you want to make. Also, can confirm this is how SOME Americans order but personally, I was raised to be kind and courteous to customer service workers, so I would definitely side eye this guy if I saw him in public.
I'm an American married to a Brit, and I've experienced rudeness in different forms all over the world. Adding "please" and "thank you" is polite, but it doesn’t necessarily mean it automatically makes you a polite person, it just helps; tone of voice, body language, inflections, also need to be kept in check. The spoiled man-baby in the video is just a full-fledged brat who feels entitled to treat people the way he is in this video and never learned to treat others properly. I'm afraid I'd get fired from my job if I had to deal with him as he'd be wearing his food. Most of my personal interactions in NW America are with people who have basic decency and use manners, but food service workers, cashiers, and healthcare workers really are abused quite often from what I understand.
As someone who works in retail I can tell you for sure I have had customers throw stuff at me. The worst was probably a whole gallon of milk cause like why. Customer service varies in horribleness, I’d have to say working food service is the worst, clothing stores are next. People are so wild.
All of this. I work retail now and have rude American and non-American customers. The usual thing is “Give me…”. I have also been to a variety of countries due to my prior career. I’ve encountered more rude men or in some cultures, men who hate women who have any job. But, yea, a majority of my interactions have been more entitlement in Americans than other places. It’s truly an endemic.
I've lived on both US coasts and am now living in the Midwest. Almost four years ago I came here after almost 13 years of exile in the HelLA area during one of the worst times of my family's life, and immediately relaxed. Is it perfect? No, but it's generally genuinely kind. Living in HelLA reinforced all the worst demons of my nature, and it's so good not to be feeding that dirty beast anymore.
So I am doing my master’s degree in Global History and the US kind of fascinates me. My BA is in Anthropology, so human behaviour fascinates me and unfortunately this specific behaviour Americans have, is something I am curious about research wise. I grew up in Europe, Austria to be exact, and we do have very rude people here, but I have seldom encountered entitled people towards service workers. Through my research for my master thesis, I came across the term "American Exceptionalism". In a nutshell, it is a historical term that describe the sometimes "holier-than-thou" mindset, since the US is a very Christian country due to their roots in Puritanism. And back in the days, they thought that the US is the holy land and this developed further towards the American dream concept. Could this be a reason why some Americans are so rude towards service workers? Because of this American Exceptionalism mindset?
@@MrsDaedalus_ My understanding of the concept of American exceptionalism is that is more how Americans tend to perceive themselves vs other nationalities, so I think there might be other factors involved with this behavior too. If I had to make a guess, I think it might be due to a combination of American culture valuing individualism (a great emphasis is placed on the self), hyper capitalism (no time for manners, gotta hustle) and racism-classism (this is where something like American exceptionalism might come into play as a large number of service workers are immigrants). This behavior definitely doesn’t apply to all Americans but sadly it does seem to be common. I hope that there is some confirmation bias that happens too…that sadly the negative interactions are more likely to be noticed/remembered by workers than the positive or neutral encounters. (for context, I’m an American who doesn’t agree with a lot of majority American values)
So infuriating! He didn't even take his Starbucks order?! After wasting that person's time with his shenanigans! I would have thrown the drink at his open car window. The patience these people have, I could never.
I am SO WITH YOU. I'm American, but maybe I'm biased from being raised in the south? I dunno, but just ignoring someone when they ask you something the way that guy did... I would have wanted to smack him. Awful. No person working the horrifying difficult job of being in the service industry deserves that. Be polite. Be thankful. Damn, people!
Yes! The south! I am from Seattle but I am living in Tennessee right now and I love it. Southerners are warm and polite and treat you like a friend even when you're a stranger.
Came here to say something similar. I’m born and raised in NC (small town too, which in my experience can make a difference) and manners were a HUGE thing for me and everybody I knew growing up. I worked in a bigger city for a little while with a large northerner population and they were always surprised and sometimes even offended at my manners. I couldn’t not say ma’am or sir after saying yes/no to somebody bc it’s so deeply ingrained in me, but a handful of people actually yelled at me for saying it. Like I am sorry ma’am, it’s a sign of respect from me, and I know more than a few people who would have gotten their “hides worn out” if they neglected to say ma’am or sir when they were kids lol. Going anywhere up north or any large city is always a jarring experience bc of how gruff people seem in comparison to what I’m used to. That being said, we certainly have our own way of not taking shit from people too lol
I’m from the Midwest, and people are definitely way more polite than this guy. I wouldn’t have a whole conversation with the server, but I would say hi, please, thank you, etc. and most people I know would do the same
I’m southern, left for awhile, and am back. Working retail, in a small shop, I have the actual power to tell people that they “are not going to talk to me that way” when they’re rude or like the guy in the video. It’s not hard to have manners.
Where I am in Wyoming, you'd never see someone acting like this. Manners are especially important to me, so my children are ridiculously polite. It's not hard to say please, thank you, and to not be a dick.
I am so thankful to my parents for the way they raised me. Before I went anywhere, absolutely anywhere, I was told, "Use kind words." It didn't matter if I was going to a friend's house, to visit relatives, to a store... I was always reminded to say please, thank you, and you're welcome. It is so sad how employees everywhere are treated when they are literally providing a service to these people's ungrateful asses.
A please/thank you, or a “may I?” when you’re asking for something costs nothing, takes half a second, and makes a real difference! I see small children being polite, and it really stands out to me when these little children act with more manners and respect for others than grown adults (who should know better fyi!) Totally agree with you on this vid, Robert. It’s hard to watch these people providing a service and being spoken to as if they’re nothing.😖
Canadian here... this was painful to watch! I would be saying please and thank with every topping. Also, I would be asking, "Can I have or may I have" for each topping, not saying "I'll do or give me"
I'm Canadian, and I would expect at least some of his requests to have a please, especially when requesting extras, and some thanks, or at least a response showing appreciation like a "perfect" or an "awesome." I lost it at "Oh sh*t, he's in Subway" 😂
I’m from Minneapolis (a major city in Minnesota, for those who don’t know). I had to fast forward through the actual TikTok clips because they made me so uncomfortable. In the central northern US states (the very most northern states, not the midwest) that man’s behavior would be considered absolutely appalling. Treating someone that way would honestly be unacceptable in most areas in the US. That said, that type of treatment 100% does happen, especially in the service industry. It’s extremely disappointing there are people out there who genuinely believe that man’s behavior is acceptable. TikTok broke society.
I thought the same thing as a fellow minnesota lol I’ve never heard anyone order like this and thank goodness bc I would die from secondhand embarrassment!
As an American I always say please and thank you to my service workers. If a service worker asks me a question WHILE MAKING MY FOOD I just say no thank you. Absolutely insufferable behavior.
I’ve always raised my kids to say “Please” and “Thank You”. My ex husband was military, and we’ve been all over Western Europe & the UK especially. So coming back to the U.S. after 4 years in the UK was kind of a big shock to my kids. They were 4 & 7 at the time. I always insisted that they treat the waitstaff with a great deal of kindness. One waitress commented on it. She really gushed about how nice my kids were! But, this is how they really were at home! Teaching them to treat others as they would want to be treated is the way to go!
Im from the US and this behavior is beyond rude! Not all Americans think this is acceptable.. I promise lol. I was raised to always say please and thank you and as someone thats had the majority of my jobs in customer service.. I would never even think of behaving this way. SO many people look down on others and treat people differently because they think its their job to do what you ask. I just find it disgusting that some people think its ok to be blatantly rude. Ive never seen this TikTok dude before and OMG lol hes the absolute worst!!!! Every time he asks for something else I keep saying.. PLEASE! like, how hard is it to just use that one word!! lol My god lol its infuriating to watch lol.
I could hardly watch this whole video bc this behavior is so cringe. I’m an American and could never imagine treating people in the service industry like this 😞
🤣🤣🤣 Bahaha Robert, I’m Canadian and when I order the way this guy does (with lots of choices) I say please and thank you about a billion times. I hadn’t been to the states in quite a few years but when I went to California last spring the manners (or lack thereof) and general unfriendliness really shocked me! And I thought wow I really AM Canadian! 😅 the only place that I found to be super friendly was at Trader Joe’s but I recently found out that I guess that’s a Trader Joe’s schtick and that local people can’t stand the overly friendliness 🤣🤣🤣. And to me it was just people finally being normal. I really had a newfound appreciation for where I’m from 😊 🇨🇦.
I should also note that I had never been to Disneyland and so maybe my expectations were really high but I found the people working at the park to be some of the least friendly people I came in contact with! I even got yelled at in front of the castle for stepping in the circle that I guess you’re just supposed to know you can’t step into even though there were no signs! It was a fun day but the workers were not nice 😂😂
People make fun of Canadians for how often we apologize and I’ve always just considered this good manners. It always shocks me when I go to the states and you can walk right into someone and they won’t apologize. Saying sorry isn’t admitting you’re wrong here, it’s just saying “oops, didn’t mean to bump you” but more nicely.
As someone who worked in restaurants for 7 years, it makes my blood boil to watch this guy!!!!!! I can't believe this guy has internet success making some of the most hardest working people work harder and be fools for him and he knows they have to be polite and hospitable 🤬🤬 i am always polite saying greetings, profusely using "please" and "thank you," and my mom and i tend to be a comedic duo when we go shopping because we love making peoples day brighter. I hate that there are social media users that love to give jerks like this a platform!!!
I live in New Zealand and worked at a pub for a bit. Everyone here is like the British.. polite, kinda introverted haha (mostly). I worked with a lovely American guy but he said after a few months that Americans were by far the rudest and most entitled customers. Every time that guy in the video didn't say please I cringed to my core, it was so hard to watch.
My dad would literally back hand us if we were rude to servers, or acted up in a restaurant. He always tipped and treated servers with respect. I would never be rude to any one who served food, even if the experience was off. I'm really grateful to my dad. He taught me not to be entitled.
As a Canadian, I don't say "please", I actually apologize for asking for anything 🤣🤣 At a restaurant, I'll be like "I'm so sorry to bother you, could I get more mayo? Thank you SO much!" to the server! We are generally super polite but I would say we "apologize" more than asking for something "please" haha
Hahaha same! Oh man, this is SO Canadian 😂 And yes, it's always "Thank you so much". Bc that's how I feel... grateful. Just bc it's their job doesn't mean I'm not thankful they're doing something for me. I also make a point of mentioning how well they're doing their job. People's faces brighten and it makes me so happy
No excuse to not be polite. It doesn’t cost anything. I was raised with manners I expect manners, and I am appalled by the people who don’t have any. ❤
I left the service industry because of people with bad manners. I was raised to say please and thank you at all times and my kids have been taught the same
South African - I feel like I’ve had a manners culture shock every time I’ve traveled, with only Singapore and Amsterdam as the exceptions 😂 when I was in London, my friend said I was being too polite because I was saying “sorry/excuse me/thank you” when we were walking around. Then in both Barcelona and Paris I was taken aback by how abrupt people were in cafes and that sort of thing. In Sydney omg I nearly lost it - people didn’t greet the bus drivers, didn’t stand for elderly people, pushed me out the way/walked right into me. People from other parts of South Africa often say Cape Town (where I live) is unfriendly, but it’s starting to seem like Canada in comparison 😂
I'm an American who was raised to be ULTRA respectful and I've raised my kids the same way. (I'm so polite that when I accidentally bumped into a pole while turning to talk to a friend, I automatically said "Oh, I'm so sorry!" to it before I realized it was an inanimate object.) The US is really big and really varied. MANY of us are very polite but we are probably more used to rudeness than people from the UK because we run into it more.
The fact he never said thank you or please made me so uncomfortable😬😬😬😬 I'm french and respect and manners are like so important to me, like saying hello and thank you and please AT LEAST
I think he wasn't taught to be polite, from what I see I think he believes that because you're employed you're forced to tolerate that behavior. Don't be that way, it's disrespect.
I'm with you 1000000% on this one....the pointing for the coffee sent me over the edge.... literally takes a second to say please and thank you, manners cost nothing but can make such a difference to someone's perception of you.
As an American, this is so embarrassing. I was raised to say please, may I, thank you, etc. If I had spoken to a server or a sales associate at a store like that, I would still be on restriction, even at my age of 49. My parents would not be pleased if I even thought of treating anyone like that. I live in Colorado and we tend to be a friendlier state. We have had a lot of transplants from other states (especially from large cities) and our culture is unfortunately changing. I'm seeing more incidents of rudeness and an attempt to speed up our pace of life. It's unfortunate that manners are a rarity these days.
Robert-as an American and raised with manners, this guy is horrible!! I think there’s a reason we don’t see his face. He probably would be banned from most establishments. And I don’t think he’s necessarily eating all these orders. He’s doing this for nothing but clicks and knows exactly how he’s coming across. The people waiting on him deserve awards for patience!!! 🤬
My parents (Swedish) will say “I’ll take the xxxx” when they order food, and I die a little bit inside every time. I end up saying please about 44 extra times to make up for it! 😂
I deal with incredibly intense anxiety and am struggling to start work. People like this are one of the reasons I'm terrified of customer service jobs. Disrespecting people isn't funny.
Omg Robert I feel you on this topic!! I worked retail and then transitioned into the medical world in my college years, I cant tell you the amount of rude people living out in the world.. I make it a point of being kind and courteous wherever i go because I cant stand the thought of making someone's work day harder than it already probably is 😢
