One time I did a botched home bleaching of my hair so I went to a salon to get it fixed, the lady doing my hair was super nice and understanding about it. One of the owners of the salon came up to me and laughing and said “oh, YOU must be the one everyone’s laughing about in the back!” I was just a teenager at the time and it just made me feel so bad about myself. I never went back there after that.
When I was a teenager my grandmother took me as a gift for my birthday to a salon to get my hair done. While I was there the girl who was doing my hair asked "Do you think your grandmother would pay for me to wax your brows too?" I was so taken aback and uncomfortable. I just responded that I didn't know. Then I heard her say "And your lip too, UGHHH." I was so upset and uncomfortable that I almost cried. Being a teenager is hard enough already and like most other teenagers I struggled with self esteem/body issues. Then to have someone publicly call attention to something like that and act disgusted by it? Never went there again after that. My hair looked nice but it wasn't worth it.
I had a hairdresser that loves to talk 💩 about the owner when she wasn’t there. It was very entertaining. I was like, I don’t need my hair done, but… I have to find out what Michelle did… 😂
Meanwhile I have broken up with mine because I’m pretty sure she got bored with me. (Admittedly don’t lead a very exciting life atm). Wasn’t listening to what I wanted, doing same old thing every time. Declining quality and increasing costs made me walk with my feet. Made for an uncomfortable conversation in the supermarket when I ran into her. I told her the truth (Calmly and respectfully) about how I felt.
You deserve even more awards darling, you're exceptional as an artist and as an individual. I have the utmost respect for you and I wish you were my friend, a treasure to have in one's life. Never change! ❤ @@Robert_Reacts
I haven't been to a salon for over 10 years. Last time I went, it was to have help to shorten my hair that I was in the process of losing to chemo. I was NOT wanting a full chop, but she started out, rubber banding to the proper length, chopping it there, then when I had my eyes closed face buried in tissues(yes, I was sobbing.. my hair was past my bum until the cut) I heard a weird click and hum, didn't know what it was, and then she used what I now know was clippers, and cut a strip from the center part of my hair... to the skin. I was not ready for it. She jerked back when I cried out, and then SCREAMED at me, "Damn bish! It's gonna fall out anyways, get that shit over with. It'll be better. Trust me." I left, didn't pay. I was too upset, and not thinking clearly. Still had on the drape as well. Went to my parent's home and just sobbed. My father got out his old hair clippers(loud as heck pair) and he finished what she started. He gave me a big hug and a kiss on my forehead, and told me I was a nice egg, which honestly, was so far out of character for him that I laughed till I was crying all over again. I will never forgive that stylist though. BTW, 7 years in full remission. Fuck cancer.
God I’m so sorry. I went to the hairdresser to shave my head from hair loss (non cancer) and it was such a vulnerable and uncomfortable process so I can only imagine what you were already feeling getting a big cut, let alone having a chance to shave your head in your own time taken away from you. Horrible behaviour from her to do that to you! So glad you had a moment with your dad later that was able to turn that around at least and congrats on remission!!
@@ChristinaMoralesMindfuqed Yes with Jay Baruchel and Nicolas Cage. That was 2010 , there was also one in 2001 and the third part of Disneys Fantasia as well i believe. Im not positive on this but i think its accurate.
Charlene boasts about going away on vacation and still making money. Can the staff do the same thing? Does she take care of her staff the way they take care of her???? Riddle me that BATMAN!
I know someone who was fired for “talking too much time off”. His wife and small child were killed in a car accident and 3 weeks was too much time away from work apparently. When he was asked how much more time he needed and his response was “I don’t know”. The employer replied with “You don’t need to worry about time, we’re letting you go”’ That company was Royal Mail. They kicked a man while he was about as down as you can get.
OMG! Just how heartless and callous can people actually be! That’s just cruel! I can’t imagine anyone would feel okay about saying this, obviously their heart has turned to stone.
“Do you wanna know how to leave your salon for weeks and make the same amount of money? It’s so easy! Make the money off the backs of your stylists who are doing the actual work!!!”
I quit working at a bank after my aunt passed away, and when i came back from the funeral and showed my boss the prayer card we had made with my aunts photo on one side, and my boss looked at me and said "do you think she would still be here if she wasnt overweight?" My aunt (52) passed from a very rare usually childhood form of leukemia. Her weight had nothing to do with it. Ill never forget that boss, she was horrible in several ways.
Ooohhhh... Robert! I loved your anecdote with your boss telling you you'll never be an influencer. Flip her. Flip her that bird Robert, you are amazing!
I worked on a cruise ship with a salon. It was as staffed by 3 hair stylists, and 2 nail techs. The captain ended up firing all three of the stylists because they kept stirring up drama and tried to bully the nail techs💀
@@crispyy.roseeMUA I thought the hotel staff had drama, and we were having whole fist fights about petty stuff🤣 It was because of the stylists that we got slapped with a bunch of new rules about “physical engagement” with passengers🤦🏾♀️
That "shadowing program" sounds a whole lot like she wants someone to come work for "experience" and no pay 🤦♀️ she gives major skeezy vibes, and the woman with the long black hair in her video about the program DEFINITELY feels some kind of way about having everything dumped on her while her boss is "gallivanting through Europe" 😑
As a former hairdressing apprentice I can confirm that salon owners are some of the most toxic bosses I've ever encountered. One particularly nasty one got spiteful after the doctor told me I had to take a week off work due to an injury - boss lady asked if I'd come in anyway and "just stay on reception" (no way would she have just had me do that for a whole week, Id' have been running around like normal, but injured). So I refused, then when I went back in a week later she called me over and said "from now on, you're not allowed to smoke in here unless you ask my permission first" - this was in the 90s so salons were basically smoke dens and everyone smoked. I thought at first it was a new salon rule (because she was the only one working there who didn't smoke) but no - it only applied to me. Not the other juniors, not the stylists - just the shy 17 year old who dared to take a week off and rest an injury. I handed in my notice soon after that, and I took great pleasure in seeing her crying as I walked past the windows outside after doing so :D (that wasn't the only example of her nastiness, it was just the 'final' one for me)
@@honeyOTU_ Yeah I think this was it TBH. She realised she'd have to try and find someone else to put up with her shit, do her shopping, take her laundry and fold the towels in the exact way she wanted them...!
I called out of work becasue i lived with my Aunt and her wife who was on hospice, my job knew this. I called out the night before because she passed and they said "didn't you know she was going to die though?" I said "yes, but my Aunt just lost her Wife and I am her only family here she needs me to help her with the funeral." I was so taken aback from that heartless response. honestly people will show their true colors in your time of need.
I remember as a 15 year old teenager the woman straightening my hair after a cut started shouting out "no her hair is too greasy to straighten" I was mortified and I know that my hair wasn't "too greasy to straighten" it was freshly washed.. she was just being nasty and mean
I’m biracial and the amount of stylists who have complained TO ME about my hair being too curly or “unmanageable” is astounding. I would be embarrassed but now that I’m old, I refuse to take that shit. Last dude who made snide remarks about my hair being “difficult” was immediately reported to the manager who apologized profusely and even sent his ass over to apologize to me. No client should ever be made to feel ugly or that something about them isn’t right. I’m paying for a service, not the unsolicited opinions and racism of someone.
As a beauty professional, I feel this in my soul😂 I got "so you're not coming in?" With double pink eye, an ear infection, and laryngitis "SO WE CAN'T REACH OUR GOAL THIS MONTH BECAUSE YOU WON'T WORK?!" While I had to get shots of chemo for ectopic pregnancy. Dear god why is this our industry. P.s. I work for myself in a salon loft now. No more bosses.😊
Oh, so they outsource the boss's work while she's away. I bet that goes well. Charlene is lucky her own employees don't burn both her and her salons to the ground.
Exactly. It‘s giving „I eat cake every day! Do you want to know how I manage to eat cake every day?“ à la Marie-Antoinette. Even letting her peasants read off a line or two, cherry on top. I genuinely thought the segment at 11:00 was satire at first.
I feel so incredibly sorry for Brock and what happened to him at that age. Difficult enough to go through without the horrible job experience on top. Traumatic.
The satisfaction of you proving that salon owner wrong and flipping her off, so iconic! I also really hate the mentality some business owners have of treating staff so poorly and expecting them to go above and beyond while the owners are nowhere to be seen.
I'm a manager and my first priority is ensuring my coworkers are safe and comfortable. they stand for hours and deal with customers first hand. if they need bathroom breaks, water, a stool, more mats, it's my job to provide that. plus I've done their job I worked my way up so I understand.
She is a stereotypical hairdresser in Australia. I’ve seen this so many times and experienced it myself. All they care about is money. I get the bad chills everytime I see here.
I stopped going to hairdressers about 9 years ago, because I don't like most of the "normal" haircuts and the disgust in their eyes when I told them what I wanted made me feel so small, stupid and even ugly. I taught myself how to do it myself, because I have cried more than once on the way home after they convinced me to get what they said was the better option.
I cut my own hair too because i always dread the hairdresser. The relief when I realised I didn’t have to anymore 😂 I also have an alternative haircut, some hairdressers make such a big deal in-front of the other customers.
Tbh she looks high when she’s talking and everything she is saying is just empty words that have no real purpose, there’s no actual point to what she’s trying to put out there
I noticed the same thing, it was painful to listen to her repeat herself and talk in circles. But she uses that "passionate guru" cadence. She keeps telling you what she's about to tell you.
My mom worked for a company and her supervisor would watch her every time she went to the restroom and tell her she shouldn’t be going except during breaks. She brought it up during a meeting and after that he wouldn’t talk to her much. I ended up working there for two months and he was my supervisor. I was new and still learning. I was basically only trained for two weeks and then left to run four machines on my own. I ended up injuring myself and had to get stitches. They made me come back to work that same day and he wrote me up a few days later. In fact he wrote me up a lot. For various petty reasons. I ended up quitting a few weeks later while he was away on vacation. HR and the manger tried to get me to stay, but I couldn’t stay at a place that didn’t respect me. That wrote me up and made me do the work of three people by having to run three machines at once. The manger said she would be there for me, but she really wasn’t. She barely had me trained and had an awful supervisor in the department I was in. Funny thing is about a year after I left he was fired. My mom said he was escorted out of the building one day and never came back.
My mom is a hairdresser and the salon was practically my second home for most of my life. I wanted to be a hairdresser so bad but when I was 18 my mom convinced me to try other careers and school first the beauty industry wasn’t going anywhere and now 15 years later I am so grateful I never pursued hair. The drama, the hours, the customers, the all of it is definitely too much I just needed step away to see it and I’m so glad I did.
Ugh i remember my last year of undergrad i was trying to get into grad school and i had to get letters of recommendations from a few professors to send to the schools i was applying to. One of the professors who agreed to write a letter was a lady i knew well. I worked on her research lab for years and looked up to her. AFTER she sent the letters to the school she sat me down and told me that she didn't think I was cut out for grad school and while she did send letters, she did not recommend the schools accept me in any of the letters. Of course I didn't get into any of the schools and had to take a few years off before trying again. A few years later i did get in, graduated with my M.ed in counseling with a 4.0 and now own my own counseling private practice and a nonprofit. I still have no i idea what inspired her to try to ruin my academic future, i was so shocked when she told me that i agreed with her that i wasn't cut out for grad school, thanked her, and left. Still pisses me off!
Wow I just don’t understand some people. I’ve had a similar situation but where they just didn’t respond to the request for a reference after they went out of their way to confirm they would provide one to me prior to me providing their contact info. They basically ghosted me and my future employer so I had to find someone else… Ughhh now that I’m in a position where people have asked me for references I’m always super diligent and make sure I follow through because I know how awful that feeling of betrayal is when someone lets you down like that.
The best way to avoid drama in the salon is to not go in the back room I think the back room is the breeding ground for gossip and drama I have been treated unfairly at a salon that I worked at and also at a salon that I owned, which is why I close the doors and went to go on to renting a booth. The best thing I ever did.
My worst boss ever was at a hair salon in a mall. I was a receptionist and she straight up hated me (along with large clique of stylists). She cut my hours in half without even telling me, I had to get a second job. It’s fine, I ended up taking a bunch of products from the overflowing pile of returns she was supposed to keep track of to teach her a lesson. I’m sure she never noticed.
The experience you described having almost exactly mirrors my last experience being employed in the industry. It seems this behavior is all too common and is ultimately why I decided salons are not for me 😅
Hoo boy, yes I've had horrible bosses. My last boss was downright abusive actually. His favorite thing to do was gaslight me. I never made it a secret that I struggled with severe anxiety and depression, and depression usually hits me sometime getting into the holidays. I felt it hit me that year I worked for him and told him that I was struggling. I brought it up in a meeting, asking if it would be okay for me to ask my coworker and my boss if I needed some help getting things done (it was just us three in the department). They said, "Of course! Sure!" But when I actually asked for help, my boss sighed at me, would shake his head, roll his eyes... One day I had a panic attack at work before I went to lunch. When I came back from lunch, he lit into me with a list of things I had been doing wrong the past two weeks that he had never brought up to me, including asking my coworker for help. When I threatened to quit over his unfair treatment of me, he said, "Well, I just want you to keep in mind that you wouldn't just be giving up on this job, you'd be giving up on yourself." He went on a ten day vacation the following week. I quit the day he got back.
@@barbaratatton3855 Yeah, I also worked out a two weeks' notice bc I cared about our clients. He and that company didn't deserve it at all, and sometimes I think I should have just walked out in the middle of his tirade, but alas...that's not what happened.
Something about hair and beauty seems to attract drama... I did about four weeks of a hair and beauty course at college before I dropped out because of all the drama in my class. I don't think I'm cut out for working in a salon!
My last job was terrible, the management treated everyone like they were nothing. I quit. Recently, I got a phone call from a lawyer asking to hear about my experience at my last job because apparently there's a class action lawsuit regarding how they treated their employees. Beautiful karma at work.
This is why my daughter wants to open her own salon and be an amazing employer, because she’s had so many awful experiences with salon owners! What is it with them, is it just in their DNA or something? Because it is so common, unfortunately.
The biggest hair mistake of my early 20s was going to a friend's recced hair salon for natural waves and leaving it with a poodle like perm because the hairdresser decided it would look better without consulting me. Cried all the way home and wore various hats for 3 months. Genuinely traumatised me and I still struggle trusting hairdressers.
If you wash your perm within in the first 24 hours it will fall out, thats why we tell you not to wet your hair for 48 hours after. If it ever happens again at a salon 1) get them to wash it out immediately(you will still have a perm but it will drop from poodle to much more relaxed but will definitely fall out quickly afterwards) and then 2) don't pay for it because they screwed up badly. You don't make someone a poodle unless you're doing it on purpose or a total idiot because you have to use very small perm rods to do a poodle like perm lol Sorry you went through that, thats very traumatic
That “ad” or whatever it was Charlene did about going on vacation, was so tacky. Her employees were smiling, but they looked like they wanted to bury her in the basement and tell people she went on vacation 😂
Come to Australia to get an apprenticeship.... A hair stylist told me her experience at her 1st salon. She worked their for 1 year for free before they even offered her an apprenticeship. Once she was signed up the boss told her she needed her bottom length hair cut and styled to suit the "edgy salon". She ended up with bleached, mostly shaven short hair. The trauma of losing all that hair finally took a toll on her mental health and she quit. She was still growing it out when I met her. Thankfully another salon took her on and treated her with the money and respect she deserved. Sadly Salons get away with this kind of behaviour bc they have so many candidates to pick from.
I was an assistant at a salon. The most toxic place I've ever worked in my life. Im a hairdresser. Ive nerve been late for a client, i do not cancel appointments or move appointments. I show up, coffee in hand 20 minutes before any body comes in, set up and ready for the day. These peoplewere chronically late, made me set up for them or even start their clients, they had me get their food, one time they even asked me to clean their fridge of their leftovers! The was the last straw. I didn't get paid properly and when i decided to leave they gaslit me and told me I'd never be anything without them. I have never been better, renting my own booth, i never want to own a salon, i never want an assistant, i just want to provide good honest work and be paid well for my talent. Ill never ever be like them because I'll never ever forget them....
I'm in Michigan and I hope I never go to or have gone to that salon. I'm not trans myself, but, I don't want to support any place that would act like that. That's absolutely appalling!
I worked at a hair salon and the owner wouldn’t let me wear my natural hair, I have very curly hair and he said it looked trashy. I was born and raised in Naples, FL and it’s very ~high end~ and he treated me like shit. There is so much tea and law suits I can spill on this man. I don’t even make videos but I could make like an hour long one. And now I’m a paralegal and want nothing to do with doing hair.
Also another shitty thing, we went through hurricane irma in 2017 and he was texting my best friend who had previously worked for him asking to get in contact with me asking if i was coming to work lmao like sir im underwater with no power wtf
When I was working in a company I had a new boss who just go promoted and she wanted to show how competent she was by being rude and making us be afraid of her... one day I called her from an ambulance telling her I just had a terrible accident on my way to work with a broken rib, her reply was "You should have told me before... take today off and will see what to do with you with HR" let me tell HR had to tell her that her promotion was cancelled when I was back to work after 3 months.
I was a dog groomer for about 6 years and the drama is there too! - I was taught from the age of 16 and basically, I just got all the awful jobs to do. Health and safety was not there. I had a select few colleagues that would also talk down to me because of my age. Words can't express how awful it was there
Robert, you’re my favorite beauty influencer/professional human on the internet, for sure. I love your attitude, sense of humor, knowledge, and skills. Thank you
Love the end of the video. You deserve alllll the success Robert 💜 so many of us tune in for every video you make because you’re not only a wonderful person who we trust but you’re so talented and knowledgeable- truly the best 💜
I am a retired stylist. My greatest joy was having my apprentices assist me with clients. I can get my own coffee and lunch. They are there to learn the craft, not how to be a waiter/waitress/housekeeper.
This reminds me of the unpaid internships here in the US. I had to do one for my degree requirements- better yet- not only did I not get paid, I had to pay tuition for the apprenticeship because it was a “class”. So I paid my university a couple thousand dollars to work for free, and the manager of the gallery I worked at gave me a C. She almost failed me after I paid thousands to work for her.
I didn’t have to do this because I did a paid internship during the summer (got it through a non profit organization btw) and it qualified as my apprenticeship.
That’s so damaging to someone’s confidence to be let go after the 2 week free trial. Not to mention B’s terrible, sad situation not even being acknowledged. Ms. Circle is most likely a liar and is expecting everyone isn’t truthful either.
The last spa I worked at kept trying to pass their social media off to any other employee and give them no time to actually do it. They wanted daily posts and just expected the staff to do it in 5 minutes between clients. When they first started trying to get me to do their social media they very generously offered me an HOUR per week. Of course they offered no extra pay and got frustrated at their expectations not being met. I spent a solid 5 years telling them the social media work they expected was at least a part time job. They kept giving it to the overworked receptionists. 🙃
OMG.. where do I start!?!?!? When I was an apprentice my boss would shout at us if we were caught having a lunch break on a Saturday, make us clean the salon from top to bottom then swipe her finger along a surface look at it and say “that’s not clean, do it again” , would make my clients wait so I could wash her clients, take you off your lunch break if your client came in early, under paid me by £15 a week in my first year and £10 in my second year (bare in mind we were only meant to get paid £95 a week and she got a grant from the government to help pay us), take clients off of me when she had nothing in and then make me clean, make us go to the shop to get her lunch and any cleaning supplies for the salon, tell us to go home when it was dead and then deduct money for that, she told me that my curly hair it’s like pubes (I’m mixed race and I have fine soft curls) . I could go on forever but one of my best memories of working in that salon is my best friend of now 15 years one day just had it with this nasty client we shared called Ann that was into country and Weston re-enactments and breath stank of piss, she waited for the boss to go to the loo whilst my friend was brushing out her set to start telling him he takes the piss out of our boss , he’s ungrateful and basically a waste of space. It ended with my friend throwing the denman brush at her head saying finish your own f**king hair 😂. Best day of my life. My boss did not stick up for him, we both threatened to walk out and she kissed our ass’s for a bit . Didn’t last long though 💜
Anytime anyone says “you’ll never become or be able to xyz” just know they already can see your future and know *they* are the failure. They have peaked and on their way down and you’re just starting the climb!
Oh Robert... the shit I can tell you about the place I left after almost 11 years. This place is the cause of my seizures. My 55 yr old aunt died and no one told me to go home, worked all day. So much shit. I'm at a different salon now that isn't toxic & everyone is so supportive it's weird. Love your content & shade! ❤
The amazing opportunities in hair and beauty salons seem to always turnout to be BS. No lunch break, long hrs, unpaid overtime, and lots of broken promises. Will definitely be working for myself once qualified.
I worked in a nail salon for 1.5 years and the owner was EVIL. I reported her to the franchise owner and she sold… not sure what happened in between, but she did some of the most horrific things that I won’t say here and I’m so glad she got her ass kicked out for it
I've never worked in a salon, but I've dealt with salon owners while working in a shop that sells the products to licensed stylists. They're just as bad as customers. I'd say 90% (at minimum) were like that. They also go ahead and dump their gossip and drama while they shop too. I got really good at having automatic neutral responses while not taking in anything they told me because I just didn't care about their gossip haha.
Salon owners are a different breed! I worked as an assistant in a hair salon during summer break and I was studying makeup in college and my boss got me to do her makeup after work unpaid before she went on a night out. She said it would be ‘good experience’ 16yr old introvert me felt too awkward to say no🥴
Robert: "Have you ever been treated unfairly in the workplace?" Me: ...glances nervously at the PDF of my union bargaining agreement that I had opened on my phone to see if my manager's recent hostility is in violation of the contract...
I was massively taken advantage of in my first vet nursing job. Was head nurse, but being paid the same as everyone else. My manager would regularly tell me I could be replaced in an instant if I left. She would also use me as a scapegoat for anything that went wrong in the place. She would tell me I cant be friends with my co-workers because I was their superiour and would blame me when protocols I was ordered to implement didnt work. I still carry trauma from that place.
I worked for a small state department for about 8 years. I thought I was working a little above my actual level while I was there, but I really loved my job and the work that we did, so I stayed. When I finally left due to a swift and severe change in company culture and got a promotion at a different department, I realized I had been working several positions above my level (like executive level work) amd several others had been too. I don't regret my time there, as I still pull on the experience I got to this day and it's resulted in several promotions since, but it would have been nice to receive executive-level pay for executive-level work.
I was hair stylist and MUA for almost 9 years. I’m now a dog groomer because I understand why dogs act up the way do. I will never understand why associates and bosses act up the way they do. Much happier now and I still take on clients from time to time when I want to. I also make more money and better tips as a doggie stylist.
