ITIL 4 Guiding Principles In 30 Minutes | Global Knowledge 

A quick 30 minute look at the ITIL 4 Service Value System focusing on the guiding principles -part of the core guidance of ITIL4. This recorded webinar includes an example of how this guidance might be applied in an organization.
In this video, you will learn:
*”Introduction to ITIL”
*”Evolution of ITIL “
*”List the ITIL 4 Service Value System components”
*”Explain the Guiding Principles”
*”Describe a sample application of the Guiding Principles”
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Free ITIL® articles and resources - www.globalknowledge.com/us-en...
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