This Invensis Learning video on ITIL tutorial for beginners explains what is ITIL, and its benefits. You will also learn what is service management and the types of services.
Areas Covered:
1. What is ITIL?
2. Why ITIL is Successful?
3. Benefits of Adopting ITIL
4. Understanding Service Management as a Practice
5. What are the Types of Service?
6. What is an IT Service?
7. What are the Types of Service Providers?
8. Understanding Service Assets, Resources & Capabilities
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Invensis Learning is a pioneer in providing globally recognized certification training courses for individuals and enterprises worldwide. We have trained and certified 15,000+ professionals from 50+ courses through multiple training delivery modes. Participants will get live classes which will be delivered by experienced trainers. Upon enrolment, you will get lifetime access to a Learning Management System which will contain all class resources like recordings, mock exams, assignments.
12 июл 2024
