I cant believe that people left comments calling you a bully. I have never felt like you have ever bullied anyone on your channel. I appreciate you giving the fact so we know the truth.
Because a lot of people are delusional and so tied to their parasocial relationships and fandoms that they've based their entire identity around that when someone criticizes the thing or person they like, they take personal offense because they interpret it as you attacking them.
They clearly are new here. I know my girl, she’s dedicated to the truth. Not bullying!! Like, she wouldn’t bring this up if she didn’t think it was genuinely a problem.
From what I remember, the global refund saved her from a lawsuit. You couldn't sue her after accepting the refund, and since she gave the refund to everyone - no one could take legal action
Unfortunately many people didn’t get their refund. I had seen that posted from people on many sites. The other week a girl was talking about how her sister saved up and got all the lipsticks when they launched and she asked for a refund when stuff was in them and the company blocked her emails and stopped responding and she never got her money back. They had videos and pictures they sent in as proof just so they weren’t doing it to get the product and money as well. The sister used her email then to try and help and nothing happened. It’s those stories that make me sad. Those are the stories that need to be told, because they are the ones who really had to work for the money to spend on that product. They didn’t get free PR like some. That is sad. But taking legal action for a couple hundred bucks is probably not worth the money in lawyer fees or a retainer. But ya it just made me sad that she had worked so hard as a young person to save up and buy them and then treated so badly and did not get the refund. The girl was a big fan of Jaclyn and did want the highlighters and whatever else was put out and her family bought it for her, try to lift her back up. She liked those products, but she was always a bit wary of them given the lipsticks and she a bit of a bitter taste in her mouth since she had been treated so badly about the lipsticks and no refund. I am happy she got a few products she really liked, but still sad she didn’t get the refund for all those lipsticks that she couldn’t use.
Man do you know how common makeup recalls are - this is just normal stuff man - like this shit happens on the daily w makeup brands such as big deal was made so unnecessarily.
@@laurapotpie I actually have no clue how often it happens. I’ve never gotten an email for one, or seen one for myself personally. So no. I don’t have any clue. If you have that info or a great place to find the info I would love to know.
as someone who works in STEM, i’m going to call bs on the chemists allegedly saying it was “scientifically impossible” for the lipsticks to mold. no scientist i have ever met speaks in absolutes like that in general, and there is always the possibility of any consumer product being contaminated with anything or exposed to any unstable conditions after it leaves distribution.
Same! I heard that and laughed. The lipsticks could be contaminated with any hydrophilic ingredient and grow mold. If they had rat hair in them anything is possible.
@@MychelleBellydance right?! even if they thought the rat hair was planted or something, never in my undergraduate, graduate, or professional career have i ever heard a chemist or chemical engineer tell anyone anything was “scientifically impossible,” especially when it comes to consumer products off the line!
I am soooo glad there's someone telling the truth and not simply sitting back and allowing her to rewrite history. Thank you Jenn❤❤❤some of us remember what really happened!!!
This is what I was thinking too! I don’t understand the people saying they’re sick of hearing about it or that Jen is a bully….so they are ok with Jen sitting back and letting the lies be public when she can prove otherwise? Weird
jaclyn saying “yes” to taylor asking if people think she deliberately ruined the lipsticks like girl what? i don’t think ANYONE would think or did think that, of course she wouldn’t do it deliberately but it’s still unacceptable it happened!
Oh it was definitely a theory at the time but it was a very VERY niche theory that I only heard about because a drama channel thought it was absurd. There were, at most, a handful of people who asserted that in a bad attempt to create buzz, she had purposely sold defects and expired makeup. Ridiculous, but shows her ability to stretch the faintest of truth to make herself look better imo
@@beth4107 Jackyln is only trying to cover up her using a less reputable lab (as Marlena Stell had warned her not to use) because she was trying to save a buck and ended up passing the lower quality product onto her fans.
I _just_ listened to that part and all I could think was that was Taylor’s way of giving them way more grace than they deserve (or JH in this situation) while also saying “here’s your chance to rewrite history” and Jaclyn and her man saying yes to that question was like 🙄🤨😑, because it wasn’t hard to see that she did a total rush job and went as cheap as possible while overhyping it. It’s so annoying to me that ppl don’t see right through someone like Jaclyn that lies so much. Her whole life is spent over glorifying every part of it to try and sell it to you in one way or another, even the problems she creates for herself she still uses to her benefit, well actually that’s many influencers 🤔
EVERYBODY would've forgiven Jaclyn if she had acted as a proper business manager. "Some lipsticks are bad. I don't know how it happened, but I'm sorry that they disappointed. We're taking them back and we'll investigate. In the meantime, here's your money." Done. But she lied. She made fun of people who found problems with the product. She allowed her fans to berate anyone who was complaining. She implied that some people were "adding" things to their perfectly-fine lipsticks to film their "discoveries" and get views. She ignored sound advice from those with more experience. She blamed everyone else. She took no responsibility for the faulty production or the way she handled the crisis. THAT is what she did wrong and why people cannot trust her.
💯💯💯 accountability from the start would have avoided 99% of the problems she obtained from this whole fiasco. I absolutely agree that people would have forgiven her almost instantly. The lies, gaslighting, and finger-pointing is what did her in.
What she doesnt realize is that it really isnt about the lipsticks. It was way more in her reaction and decisions afterward. And while Jordan touched on that, which was super important and real, its never been Jaclyn taking that responsibility. I do understand, it wasnt her making the lipsticks, but that is the risk you take when they chose the cheapest manufacturer in the US. They risked the cheaper price tag and it backfired. I also understand that she was young and dumb and didnt know. Hindsight is 20/20. But again, she lied, continues to, calls people bullies when theyre not, and INHO has always played the victim card. And i dont believe for one second she could give up social media and be fine. Thats her entire life and confidence.
True! I remembered Jeffree Star having the same issue about the same time as hers. You would see then the huge contrast of public reaction then. Jeffree refunded AND replaced the contaminated units, no questions asked. JS admitted fault and fixed the problem. I remembered people then praising the way JS cosmetics handled the situation, and JS never got backlash from it. Jaclyn would have had the same response if she didn't lie and double down. Now, she's rewriting history.
Oh, my heart broke watching that little segment of Alex from Pretty Pastel Please. She always brought so much light and happiness to her people. I miss her dearly 😭
I only found out recently too from a video by Paige after she said “The late Alex aka PrettyPastelPlease”. 😢She was just a bubbly aussie girl that I really enjoyed watching and I miss her already.
I stopped following the squeeze because that second part of the interview was just unhinged. Both Taylors showed to be biased and that they did not do any research prior to that point. They were just helping a friend
That's how a podcast like there's is supposed to be though. They aren't investigating or reporting, they bring people on and let them say what they have to say and the premise is that they take them at their word.
@@paola6284 being friends with someone like Jaclyn is exceptionally dangerous. Sad but true. Guess they’ll have to experience that for themselves to fully understand exactly how dangerous…💔…
@@daniellemartin9896well maybe the person unfollowed because thats a f*cking dumbass premise for a podcast. they make themselves look very stupid by just agreeing with people and acting like their word is law, when they have NO idea what is the actual truth. like is the point of this podcast to just platform lies and fairytales?
JH is trying to rebrand herself. There is a constant noise all over that she is untrustworthy. I believe she’s trying to change the message that she cares about her audience to help change the narrative.
I hate to comment on private life and I dont wish anybody any issues, but I can bet her next moves will be around family/pregnancy/baby or issues connected with that. The pregnancy stuff sell easily online. People will identify with hee
It is readily apparent, at least to me, Jacklyn hasn’t been keeping track of what she’s been saying to whom. Either that, or she may think that no one else would ever call her out on her lies..
She knows her fans or people who are just tuning into that one podcast aren't going to go and research everything she said for themselves. Why would they? A person they like is talking to someone they like, that's all that matters to the uncritical mind.
She is an alcoholic and was at the height of that addiction back then so things she can’t recall correctly she makes up what she wants to think that happened. False me or is of you will.
One hot minute...the products were manufactured, marketed and sold by Morphe. She was just one of many influencers (James Charles, Jefree Star, Manny (?)) that Morphe hired. They were just paid employees.
Alex from Pretty Pastel Please did such a great in depth video about those lipsticks. It was both hilarious and very truthful. She really made incredible content. It's so sad that she is no longer with us. Her memory is a blessing, I pray for her family and friends
My gosh, I had no idea that Alex passed away. I haven't watched a lot of youtube this year, and missed that completely. Struggling to care about Jaclyn's bs while trying to watch the rest of the video. Thank you so much for including mention of Alex, Jen. I watched her videos for years. She was so young!😢
I was so upset when I found out earlier in the summer. Apparently a lot changed in the last 1/2 years of her life, but I hadn't kept up to date... So sorry for her and her family
I would love for you to do a deep dive on Michelle Phan. I have been following her since 2008 or so, and have seen the ups and downs. She was the OG in many things in this space, and I think she deserves to get that recognition.
I love that you're covering these topics such as Jaclyn Hill and James Charles. Not only is it entertaining, but it's all informative as I wasn't around for the height of Beautytube. Keep it up!
As someone who loves to flaunt her wealth it's confusing to me that she claims to not make much money for years. I thought she was so proud of having more money than she could ever need?
Jen is pointing out uncomfortable truths, so there will be ppl who are mad. Jen you are definitely not a bully. Jaclyn is immature, shallow and not very sophisticated in her thinking.
As a professional makeup artist (makeup fx & prosthetics, straight, beauty/period, character) working in Film and TV, and someone who enjoys and relies on IMATS for professional networking, advanced level education - especially in areas non Film / TV professionals will incredibly rarely if ever have to do or worry about, I appreciate that IMATS isn't marketed or meant for everyone. Real working pro artists, in particular union and Film / TV artists, are rarely at the forefront of anything or the main focus; so to have an event that highlights and caters specifically to us is refreshing and necessary imo. It's a specialized, niche, pro-centered event; that's perfectly valid.
Really, really appreciate your comment. Thank you for taking the time to explain & help us better understand the ins & outs of the makeup industry as a whole. 🙏🏽❤️☺️
I can imagine! It's like working visual artists: children's illustration is going to be different from pattern and visual design, which is different from concept art, etc. An influencer or makeup collector would just be speaking a different language to you! It's great that they run a professional event rhat's good for networking.
Jacklyn ONLY HAD TO take responsibility from the start instead of attaching ppl on Twitter. That fact that to this day, she still doesn't get it. He tells me she hasn't changed a all. It doesn't take a rocket scientist.
I don't even understand why Jaclyn would lie about stuff at this point when everyone who followed her or even just followed makeup youtube at the time know exactly how things went down.
Michelle complaining about losing control of her faith healing narrative, girl she presented the narrative herself! We all remember those Instagram stories. How much collective amnesia do these influencers think we have? 😵
This. If her PR company really told her not to say anything, it’s because it’s going to damage her image more. I have a horrible feeling this is going to get very messy. I hope I’m wrong.
The fact that the Taylors SAID they didnt watch any of Jaclyns videos just confirms how far from real journalism their podcast is. If they took 20min to watch a few videos, they would see that people DID find other things in the lipsticks, not just fuzzies. The real journalism would be to show it to her, and confront her. They could also verify the lab, it was public knowledge which one she used. They could confont her with those bad opinions. Did they even bother to do it? No. It was so annoying. Also the narrative was that she was cancelled because of bad product. It wasnt, and again they would understand it if they did ANY research. It was the lies, the silence, Jaclyn accusing people of lying.
they don't care, they were there for 2 things: get new views/follows from JH's people and provide cover for JH in her rebranding efforts. No research required for that.
Has anybody considered “Jacklyn” gave everybody refunds to avoid litigation on the lipsticks? If she refunded all the customers, then there’s no class action or other type of suit. She knew what was happening and she’s playing stupid now.
I have considered this but from the Morphe perspective. Morphe owned the Jaclyn Hill cosmetics company and bought the lipsticks. They had liability given the issues.
Jaclyn QVC Hill wants us to believe that she never got to bottom of the problem of lipstickgate?! she did she just don't want to share what the problem was!
You do a wonderful job delivering information. It is apparent that you work at balance and sharing your opinions. It is bizarre that anyone would use the word "bully" toward you. Right with you regarding Jaclyn's stories. The changing of her narrative says a lot. When you really listen to people they tell you who they are. Love your channel.
Thank you. Love ur comment. This whole thing where people are manipulative and just plain wrong and lying to people for their own ambitions is psychotic. I’m so tired of liars getting ahead because people are too lazy to just google something to see if it’s true or not.
Haha I love Jen. “Please Subscribe because when the number goes up, it makes me look cool” 😎 😂 lol love it! Honestly though, Jen deserves the subs. She works really hard researching makeup news weekly. I’m always looking forward to her updates. ❤
@@aliciaohara8794Well after u become friends with someone, one would assume u would go watch some of their videos, just to see what it is that they do or did, in her case.
If the 2% figure was true, it makes the 100% refunded absolutely ridiculous. No company would do that - take such a massive loss from such a tiny percentage of defective product. I believe that 2% is a massive understatement and 2% perfect product is more believable.
Jen (❤!), you are not a bully. You are informed. And you inform us, which we ALL should be grateful for…and to those who wish to accuse you of this, two words: Don’t Watch. I couldn’t ever describe you as anything but kind and fair. You call it like it is - and by that I mean research backed facts that you share with us, and you never fail to be transparent about whether something you are not quite sure about and on the off chance you’ve made a minor error, you correct it. Don’t change, you’re a bright light to nearly all of us and this is for you: 🤗
I trust your content. You present the facts while also providing an alternative outlook. You encourage others to do their own research and pay attention. I’m a big fan.
I've never put a single dollar into Jaclyn's pocket, and I am so glad you're continuing to fact-check her. People see her as some sort of poor, wounded fawn or something. She's not. Every single move she's made has been for the benefit of one person: herself. She will step on and over ANYONE if it means putting herself first. She didn't refund the lipsticks out of altruism, she did it as a means to save her reputation. She doesn't even believe the lipsticks were bad, so why else would she have done it? Now she's acting like history is an amorphous entity that can be edited like a Wikipedia article. She is foul.
I feel when we know the “why” to why Jaclyn still has diehard fans, then we will know the “why” Trump has his diehard uninformed, biased fans. You can’t argue that what I said here isn’t the truth.
At this point who in their right mind would trust a single word that comes out her mouth?! She's a habitual liar, and she couldn't care less about her followers or customers, unless it affects her bottom line.
i don't usually comment on videos, but i wanted to say that i don't even care about makeup and i still love to watch this series XD the way you explain things is so easy to understand and i really enjoy listening to you talk! i'm AuDHD [autistic and adhd] and its hard to capture my attention but this channel has always managed to do so. thanks for the work you do, jen! hope you have a great week!
Hello! Fellow AuDHD here who doesn’t wear makeup and who loves this channel! There’s just something about good presentation of information and going deep into a topic that I find engaging? It’s the exact kind of style of content that my brain seems to be wired to connect to and keep my attention. I’m not the only one! :D
I usually watch your videos whilst showering because of time constraints & attention span. When you mentioned Alex, I put it in my head to go and check on her because the last time I watched her, she was going through a divorce & some really awful friendship drama. I didn't watch her consistently anymore because my tastes have changed over time, but I still loved to see her & Archie (when she had him) doing well. I am absolutely heartbroken that she passed away, and I actually can't believe it tbh. I'm so sad & it has completely just put a damper on my mood. May her soul rest in peace & I pray for healing for her family. I am thankful that you report to us "What's up in makeup," and I don't get how other people don't think the things you talk about are vital. If it's not important to you, it doesn't mean it's not important to those of us who tune in to hear whatever you decide to report. That's why we subscribed! I learned something super important to me, and it means the world to me. I love your content and the way you bring information to us. THANK YOU, JEN!❤
I am glad you keep talking about the Jaclyn issues. I am very late to learning about the hairy lipsticks, Koze, and Jaclyn. I only learned about these issues due to the Morphe bankruptcy and being recommended your videos on the bankruptcy in my feed. I have gone and watched your past videos about Jaclyn. At no point have you ever “bullied” Jaclyn. Instead, you have focused on facts and evidence. You have focused on documentation. These issues are important because Jaclyn keeping revising history.
jaclyn is trying to rebrand. calling her out is the right thing to do. you're 100% doing the right thing here jen. jaclyn will keep on lying. she banks on people having short memory, not being there and not fact-checking. jaclyn licherally caused the original koze to shut down only to close her store quietly and pretend she didn't do anything wrong. lipsticks are the tip of the iceberg with her, she lies about soooo many things
I stopped watching Tati when she came back to RU-vid. I couldn’t deal with all the woo woo, “non toxic”, clean beauty type stuff she was constantly posting about.
Yeah, agreed... Ugh, I miss the golden era of Tati's channel. Where you could see her review a $3 mascara & a $75 mascara & get honest feedback. And that's all her channel was - beauty opinions.
I loved Mac back in the days and started collecting eyeshadows like everyone did. Then new brands entered the market and I ditched Mac for years but somehow since last year I purchased some products and suprisingly I liked them. I am 36 now and more into subtle make-up with a touch of color every now and then. Anyone else on the nostalgic make-up brands wagon?
So appreciate you mentioning Alex's passing. She was a true gem and it's so sad that we've all lost her. I can't imagine how devastated her family, friends, and Archie are. Thanks for that 🤟
She previously said 1% were affected, now it's crept in in these interviews to 2% ?? There's another lie. Does she think people don't notice this stuff? I bought her palette years ago and loved it. Would never support or watch any of her videos now. Her fella is just as bad, can't stand him either. Are they getting paid for all these interviews lately? They must be. She's obsessed with money.
I love listening to you as I unwind from my day. I haven’t been involved in the beauty space for years, but after I found your channel last year, I feel somehow connected to those roots again. Also love how I can connect to the beauty space by listening instead of having to intently watch a video/tutorial. Thanks for all the work that you do ❤
She gets it from her father, he was considered to be a fraud in the eyes of some folks that's why moved around so much. Each move was funded from the pockets of others.
Watching Jordan and Jaclyn talk in circles around what ACTUALLY was going on and real concerns people had.... people blamed her because SHE PORTRAYED HERSELF AS THE OWNER! That's why people were blaming her... Watching their interviews is so unbelievably frustrating
Wow, you just made me learn alex passed away. I had no idea, and I am so shocked. I used to love her chanel. She went through so much these past few years, I hope she rests in peace now
@@kerimanasilasila174 I don’t know if I’d go so far as to call her a bad person. But she has done some shady and conniving things. This revision of history crap just makes her look worse IMO. Own your mistakes. Learn from them. Move on. That’s all she has to do and she isn’t.
I find it weird how Jordan is saying that Jacqueline is not a chemist, nor someone who is meant to be a CEO, in my mind, if you are a CEO of a company this word to happen to my own product or someone else’s product underneath me if I were working as an Umbrella company then I would have everything recalled and looked at and remade. Or at least scratch and then remade. I would have been so embarrassed and apologized to everybody on every single piece of social media.
Cue the jaclyns closet tour with ceo glasses on and rose pouring in glasses 😂😂😂😂 she is gross. Never will support anything from her. Quit buying morphe crap yrs & years ago. This shows how important our clicks and purchases are. Her fans made her this platform. Not her hard work or dedication bc she's proven to lack both pair those with no integrity or morals, she is gross. That's my opinion. 😊
“Why are you still talking about this?” Ummmm because she can? Cuz this is Jen’s channel?? If you don’t want to listen to Jen talk about Jaclyn, then don’t click on a video with Jaclyn as the thumbnail 🥴🥴🥴 some of y’all are getting too comfortable with Jen, don’t talk to her like that 👿👿👿
I do think she should have refunded everybody.. We are not talking about a lipstick that is not pigmented enough or is not long lasting or it came broken.. We are talking about a CONTAMINATED product! And despite what Jaclyn thinks this is a health hazard especially if you are immunocompromised.. Let's not forget almost all of the lipsticks came from the same batch.. So even if a customer had a perfectly fine lipstick it still was mixed in the same container as the defective ones! The lipsticks should have been recalled, or at least they should send a letter to everyone advising them not to use the lipsticks with the refund because at this point they are not safe to use.. People deserve to get good quality products they spent their hard earned money on them.. It frustrates me when Jaclyn make it seem like people's concerns about the products they bought were just a way to drag her.. No! People are working really hard to make the money they spent on your products!
I just found your channel recently, but im absolutely loving how comprehensive and unbiased your reporting is. No single side manipulation even when discussing situations that involved personal friends and g8ving credit where and when it's due. So refreshing! Makes me look forward to binging more of your content! ❤
jen i had no idea that jaclyn was on these podcasts. as a fellow adhd empath who loves info and nerding out on information and human behavior like you, i appreciate the coverage! i can’t believe people are saying what your disclaimer said! i was there, too, watching all of the stuff. it’s amazing…closure? if we can call it that, with all of the new information we have, both from her and from the court docs. your analysis is spot on!!!! mad love 💕
Was a huge Jaclyn fan until videos like the ones you’re making - I wouldn’t have known I was putting my money toward someone who was deceiving me if there weren’t videos like this. Keep it up- haters gonna hate and fakers gonna fake
What I don’t understand about Jaclyn is she is just expecting people who got the defective lipsticks to just be quiet and not say anything. Just move on instead of calling her out. Plus SHE is the one who called this a family business. We were not aware at the time that Morphe was the actual owner, so who were people going to blame. She has no rational thinking.
I have a medical disorder that made it so I learned a LOT about collagen. I've been trying to get my friends to understand that eating/topical collagen doesn't work!!! There are things that can hydrate your skin but nope. Collagen is made by your body! I wish more people did their research! Also, I totally relate to the last funny thing. Every time I wear glitter/eyeliner, it's gone it five minutes hahaha
Anyone saying u are bullying Jacklyn is apparently in her little cult. You know, people who actively turn a blind eye to all the lies of Jaclyn. They actively hide from truth and facts and think that Jaclyn cares about them, which I find hilarious. Jaclyn cares about Jaclyn. Keep telling the truth Jen and don’t let Jaclyn’s self appointed representatives, BULLY U. We know what happened and if this was a cop show and the suspect told three different stories, u would say they did it. Edit: Jaclyn thinks she was authentic? Omg, No! Also, didn’t Jaclyn say that she paid like hundreds of thousands of dollars to labs to investigate the lipsticks and we never heard anything about the results? Now she is saying she couldn’t get to the bottom of it. Didn’t she show herself in the factory with the white coat and hair net thing? Why would we think she was involved in the manufacturing?
Providing fair criticism about a product that is released is not bullying. Holding people accountable for issues that have occurred as a result of their choices to lie or deceive people with the products they sell is a good thing and should continue. Jaclyn actually did a lot of things right but she should be honest that she was not the owner or CEO of Jaclyn Cosmetics.
There is just something about JH that I just can't get down with....just never have liked her.... I've never heard such a boat load of bullcrap in my life!! Surely the Taylor's must not know she's a huge liar??!!
Wow. Jaclyn is delusional. Affiliate codes/commissions. She is trying to rewrite history. I used to watch her videos and I bought a ton of makeup and used her codes. Looking back, I can't stand watching her videos, one giant sales pitch. The only problem I have is her dishonesty now saying on one podcast that she did youtube for the love of her makeup fans with no monetary gain. Then bragging on another podcast that she made 3k last month she worked at Mac /youtube and the first month she dedicated herself to youtube 12k. 😂😂😂 Then the lipstick debacle, no one thought she purposely did this, as she says YES to Taylor. People were PISSED because she LIED and tried to MANIPULATE her customers!! Keep up the good work Jenn!! Expose the LIES! Do not let her rewrite the past so she can start the manipulation allover again!!
jaclyn said it was her brand! we thought it was her responsibility because she said it was her project alone. no one thought she was a chemist or anything, but we thought HER brand was her responsibility because of how much she said she was directly involved.
Jacyln is giving strawman after strawman argument at this podcast. No one is saying there was mold in the product. No one is saying that she is a chemist or a 27:57 factory worker in the lab.
I was devastated to hear about Alex's death 😭 💔 I didn't hear that there had been another statement from her parents about the heart condition, so thank you for that aside. RIP, Alex.
Taylor and Taylor's being all "why is the beauty space like this???" and not acknowledging that people are rather picky about the contents of stuff that's going ON THEIR MOUTH!!!! It's not a poster on your wall or a piece of jewelry, you're literally gonna eat bits of it all day.
