I only just saw this review, and it makes me deeply happy to see these ideas through your unique lens. Seeing this made my week *brighter*. Thank-you! 🙏 (I’m the author, Kathy Sierra; it’s not obvious from my YT account (focused more on horses), but it’s me 💁♀️ 🤗)
WOW, wish I'd seen your comment sooner (but hopefully this reply notifies you in some way)! Even now, 8 years later from when I first read your book, I'm STILL quoting it and basing so much of my client work on your teachings. It's definitely one of my favorite books of all time for how significantly it shaped my thinking and how I operate in the world - THANK YOU, THANK YOU, THANK YOU!!
Ironic that, at the start, you didn't jump right in even though you said you would. :D Not trying to be critical, but it's something I think RU-vidrs don't understand well, compared to say, public speakers, who often begin with a bang and have much better lead-ins. In film, a related concept it "show don't tell." Food for thought.