Hello Charlie Thank you for your feedback regarding the installation instructional video as well as the printed instructions. It is our goal to provide the best experience when using our products and I will personally look into the instructions to see how we can improve on them. Thank you again and I hope you enjoy our Floodlight.
I put all the wires in the plug. Turned the power on and it did show voltage. I screwed the light in the mount and the light turned on. Now it doesn't want to turn on. Do I have to reset the mount so it hooks up to the prongs. Maybe I need to screw it in harder. Thanks for your help.
Hey there! Thanks for your inquiry. Our best suggestion is to call into our customer support so they can provide solutions to fix this over the phone. (866) 294-9244 Monday to Saturday 8am to 5pm Pacific Time
Hello Cast Iron Kev, the Motion Activated LED Security Fixture does have a Dusk to Dawn feature, meaning the fixture will remain off when the sensor detects light. If the fixture is not turning on, please contact our customer service for additional troubleshooting help. KODA
@@castironkev I am glad to hear it, Sorry for my late response to all the inquires. They will be handled in a more timely fashion going forward. Have a great day! KODA
Hi there! It sounds like you might be looking for the Manual Override function. To do so you will need to follow these steps so you can manually switch the lights on/off. Although, the light will not stay on technically all night. It automatically reverts back to Auto Mode after 6 hours. To enable the manual override function, rotate the motion sensor so the controls face towards the ground. • When power is on, the PIR sensor enters a “warm-up” period for about 40 seconds, then automatically switches into AUTO MODE. • During AUTO MODE, by switching the main switch OFF for about 1 second then ON, the PIR sensor will automatically change into MANUAL MODE from AUTO MODE. In MANUAL MODE, the lights will remain ON, and will NOT be controlled by time duration or ambient light (LUX) levels. The MANUAL MODE will change to AUTO MODE in 6 hours automatically. T
Hello Let's Go Habs, the sensor detection feature is an integrated designed that cannot be turned off. Please contact our customer service department if you have any additional questions. KODA
Hi there Danny - thank you for your inquiry. This floodlight is only able to be hardwired to a junction box for installation, there is no plug. For further information on set up, please see the user manual for the Motion Activated LED Security Floodlight Installation| LM030022 in the below link: cdn.shopify.com/s/files/1/0014/1534/8284/files/user-manual-koda-motion-activated-led-security-floodlight-lm030022.pdf?v=1597703315
Hello Jesus, the installation instructions on page 11 states how to turn on the Manual Mode: During AUTO MODE, by switching the main switch OFF for about 1 second then ON, the PIR sensor will automatically change into MANUAL MODE from AUTO MODE. In MANUAL MODE, the lights will remain ON, and will NOT be controlled by time duration or ambient light (LUX) levels. The MANUAL MODE will change to AUTO MODE in 6 hours automatically. Please contact our customer service department if you have any additional questions. KODA
Is there an always on mode? For example, my old lights that I currently have, if you flip the lights on and off 3 times, the light stays on until I flip switch to off position.
Hi there - thank you for reaching out with your inquiry. Unfortunately not. Only workaround is the manual override mode you described, but that will last only 6 hours.
Hi there! Yes, the Passive Infrared (PIR) sensor also acts as a dusk-to-dawn photosensor. It will turn on at dusk, turn off at dawn and not require manual switching. Just make sure to check your settings! If placed in Test or Manual modes, unit will override dusk-to-dawn for testing in the day. (very easy setting to forget!)
Hello Fabutastic4ever, we are sorry to hear about your experience with the fixture. I would invite you to call our customer service department to troubleshoot the fixture. 866-294-9244 Monday - Saturday from 8am - 5pm. PST
Hello Kevin, we are sorry to hear about your experience with our Motion Activated LED Security Floodlight fixture, please contact our customer service department to help troubleshoot the issue. You can reach us at: (866) 294-9244 Monday to Saturday, 8am to 5pm Pacific Time
Good Morning Eli, I would like to contact our Customer Service Team to help troubleshoot your issue. You can contact us at (866)294-9244 Monday-Friday from 8am - 5pm
