@LASanitation at work! Gallons of what amounts to raw sewage poured out the side of this truck about 5pm yesterday (5/8).
Called @lacitysan around 5:30pm and was assured that a crew would respond within 1 to 2 hours.
Called @LASanitation again this morning (5/9), agent couldn't understand why this hadn't been cleaned up.
Called again at 1:30, now @lacitysan apparently has three service requests floating around on this.
5/9 update: still no callback or action, called for the fourth time at 8pm (27 hours since the dump) and the rep confirmed that both a yard supervisor and hazmat had been notified. This rep said positively that the very first rep should not have stated an ETA. If I try to wash this foul smelling mess away, I'm probably polluting a storm drain... illegal, I'd assume.
5/10 update: This morning, an unknown city worker drove up, looked at the mess and drove away. Called in at 10am for status and enjoyed the worst interaction so far with comments like "what do you want them to do?" and "I just work in a call center and forward information". I was challenged to explain how a photograph was added to their service request (ummm, I emailed it?) and told it looked to be resolved since it was dry. I was also taught new vocabulary... I'm to use the term "trash juice" which is not to be confused with sewage.
5/10 update #2: An "Environmental Officer" appeared to see the mess. Apparently he's the "watershed" guy that one of the reps swore shouldn't have been the destination for this service request. Spoke with him and he requested this video. He even called back later to confirm that action would be taken!
5/11 update: The Trash Juice Task Force arrives! Two workers, a truck and trailer. 32 minutes from arrival to departure. They did a fine job and even made a reasonable effort to vacuum up the runoff. It did, however, take quite a bit of the asphalt too. Well, I'm sure the Bureau of Street Services will be on it right away!
• Goldstein Investigatio...
4 окт 2024
