Leading the Unleadable 

Control freaks. Narcissists. Slackers. Cynics. Their outbursts, irrational demands, gripes, and countless other disruptions need to be dealt with.
Is that a challenge you have?
This webinars provides insights into how to run this seemingly difficult chore into a straight-forward process that gently, yet effectively, improves behaviors.
In this talk given by tech industry expert Alan Willett, and author of the book, Leading the Unleadable, Alan explains how to:
Master the necessary mindset
Explain the problem calmly in a short feedback session
Get a commitment to change, then follow up
Coach others to replicate the process
Develop the situational awareness required to spot future trouble before it hits