[LG Front Load Washers] How To Use ezDispense 

Hey there! Having a water softener is going to work great for your washer, as it will actually ensure you don't have any sudsy buildup! You are on the right track and should be good to go with the recommended amount. ~TammyJo

Absolutely, you can run certain loads on your LG washing machine without using softener, even if you have filled both tanks with detergent and softener. ~Bridge

Hi there; thank you for reaching out to us. Please check to see if anything may be clogging the dispenser in any way. We'd like you to look at the link: tinyurl.com/tyraj553. Please don't hesitate to contact us for more help on social media @LGUSSupport with the serial/model and phone number. We will be waiting to help. ~Tanisha

Just bought one and it indicated its out so i suppose it will show during everyday use but well see

@@Juan-dc6yf Thanks, eventually I realized that the tanks hold more liquid than you can see from the filler hole, and once the levels got low enough I got clear messages on the display that they needed to be refilled.

I can confirm this is true. When you turn on the washer the first message on the dial reads,”Detergent is low Add detergent”

Im assuming that is good it means it used all the bleach

Hi, Michelle. When using bleach in an LG front-loading True Balance all-in-one washer/dryer like the WM6700 or WM6998, you typically add bleach only when you want to do a load of whites. You need to manually add bleach to the designated bleach dispenser compartment in your washer when you are washing white clothes that require bleaching. The washer will not automatically dispense bleach; you have to select an option or program that includes bleach if you want to use it for whitening your whites. ^James.

@@LGUSASupportwhat option activates the use of liquid bleach? I just recently bought a WM6998hba. I poured the bleach in liquid bleach dispenser but can’t seem to find an option to be able to use it.

Hi, Luis. The pre-wash cycle is an additional cycle that can be added at the beginning of most washing machine cycles. It is a must-have option if your family deals with a lot of heavily soiled clothing. The pre-wash cycle is designed to remove odors, dirt, and prevent stains from setting in. To use the pre-wash option, you need to add the correct amount of detergent to the pre-wash and detergent compartments, select the wash cycle you desire. To add pre-wash detergent, you need to add it to the pre-wash compartment in the washing machine drawer. If you have more questions, feel free to reach out to us on Facebook or Twitter and we'll be happy to help. ^James.

@@LGUSASupport thank you! However, I have the LG 6700 with the automatic dispenser. It doesn’t have a compartment for prewash detergent. Any suggestions?

Please send us a private message on Facebook or Twitter in order for us to further assist you in regard to your LG washer inquiry, Luis. Thank you! ^James.

Hi, there. Using vinegar instead of a fabric softener in the fabric softener dispenser of an LG Front Load Washer is not recommended. ^Danee

@@LGUSASupport thats what I thought. I ordered 5500 model instead. Skipped 6500, because it's dryer has door alignment problems after swapping sides, I saw in multiple reviews.

Hey there, we're excited for you to get your new washer! Should you have any questions, don't hesitate to reach out to us on social media using @LGUSSupport with your model, serial, and phone number. We have a great link to follow-on door reversal in the meantime here: www.lg.com/ca_en/support/product-support/troubleshoot/help-library/cs-CT20098071-1429185366417/. ~TammyJo

Hi, Kellin. We're sorry to hear about the trouble you're facing with your washer not dispensing liquid soap and softener. We understand how important it is for your washer to function properly. Let's work together resolve this issue. Kindly send us rivate message at @LGUSSupport on Facebook or Twitter with your contact number along with the model and serial number of your unit. We'll be waiting for you. ^Danee

Hi, Ahmed. Thank you for reaching out to us. I would like to ask, from which country your located for the proper support team to assist? ^Chad

Hi there. Great question. To answer your question, yes, your LG washer can be controlled through a phone using the LG ThinQ mobile app. The LG ThinQ mobile app remotely gives users the opportunity to start, adjust, monitor, or download new wash cycles and track their energy consumption with their smartphones. For further assistance, please reach out to us via private message at @LGUSSupport, or you may refer to this link for more good-to-know information: www.lg.com/us/lg-thinq. Thank you. ^ Win

@@LGUSASupportexcellent and what about just drying remotely can I initiate a dry cycle remotely?

Hey there! We appreciate you asking us this question! Indeed, you can use the ThinQ App to remotely initiate the drying cycle! For more information on how to do so, feel free to chcek out this link in the comment: www.lg.com/us/support/help-library/lg-dryer-thinq-features-and-settings--20152581778133. ^Anthony