Im trying to find the latest firmware update for an LG 50UN7000PUC. Does it have HGIG or do i have to buy the 2021 model? Nothing on the website. It finds my model # but says doesnt find anything for it.
We have an LG 43LH570A and I have two questions: 1) We have a non-LG Soundbar connected via the LG Sound Sync (Optical) option and we can hear the audio output but can only control it via the soundbar directly. We tried the hybrid "Internal Speakers + Optical Audio" option and receive both audio outputs but can only control the Internal Speakers with the television remote. The LG Sound Sync (Optical) menu option suggests that we should we be able to control the volume and mute with the remote that came with the television. Is that correct? 2) The firmware on the device is version 04.10.04 and seems to indicate that we have the latest firmware: the auto-update is on and the "Check Update Version" button returns immediately; however, I see a firmware version 04.10.06 available on the LG support website. Should I download and install it manually? Perhaps the 04.10.06 firmware fixes the control of the volume (and mute) of the optical signal sent to the soundbar that we could leave at a fixed volume. For what it's worth, we purchased the soundbar because the audio produced by the internal speakers is mediocre. The television is otherwise quite nice. Thank you.
Hi! Unfortunately we do not have customer service on RU-vid. You can contact our support team via FB or Twitter DM (LGUSSUPPORT) & someone will gladly assist you! Thanks. ^Emma
I can't update my LG smart TV 2015, it remember mine personal but previous settings and whatever I want to do, it always change everything automatically(apps, channels, settings) on some previous restore point.
Hi, Sargus. I’m sorry to hear you're having this issue. So we can better assist, please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ). Please include the model and serial numbers for your television. Thank you. ^Tammy
