Haha sorry but your comment is hilarious. You are 100% right though, it is insane how this shit happens. My wifi and tv goes out 15-30 times a day for a long time every damn day. Like wtf is this bullshit. Glad your problem got fixed
Clearly we need to all contact LG and demand a patch or something. To have so many people with the same issue! Also you my good sir are my hero today! Thank you 😊
Same problem. I only use mine with Hulu and I was blaming them for the problem. They credited my account for the inconvenience. Now I feel bad. 🥺 Hopefully this resolves it but I won't know until tomorrow.
Someone give this guy a medal! I've been trying to figure out how to fix this for my parents for over a year now and nothing LG provides is helpful. This fixed the issue immediately. The words thank you are not enough!
I think you just saved me the cost of a new TV. More than that, you may have saved my marriage! I will never buy another LG again, I can tell you that. Thank you for taking the time to help us poor suffering LG TV owners out. They were no help at all.
Called LG about this wifi problem and they acknowledged it is a faulty wire connector from the wifi module to the TV. They paid for a repairman to come and fix it by replacing the wire. 10 minute fix.
This is a golden nugget - the most useful fix I've applied for a long time and it's saved an indeterminable amount of ballache. Just switched from using a rock solid ethernet connection to WiFi due to a change in my router position and it does indeed work like a charm. Thank you very much.
I moved my router not too long ago... I don't remember if this started around the same time... hmm. My phone and laptop work fine still And don't show any less of a signal
This helped immensely! I moved across the country and even after updated my zip and location, I still had my wifi dropping. What an easy fix! Thanks a million!
I've had my LGTV for nearly three years and it just started doing this a week ago!!! It was driving me NUTS. I spent hours browsing the internet and finally came across this video. THANK YOU a million times over!
Two years later and this video saved my tv! Because I was literally one more interruption from throwing a rock at my tv! You my good man are a gentleman and a scholar! Thank you for figuring this out!
You're a lifesaver sir. I've been watching a lot of videos to get the wifi back onto the TV because it didn't want to connect. But after doing every step it's back on. So thank you so very much. Much love from Namibia🇳🇦♥️
Yes this works. I hardly ever leave comments but this works. I went weeks of trying to fix this. Had my LG tV for a year and didn’t start having problems until I updated the software. Thank you so much. I waited two days before posting to make sure it works and I’m back today saying no problems since I followed your steps.
Thank you for this, I've been fighting this thing for over 2 years, couldn't ever figured out why it kept dropping. Thanks to this video it resolved my issue once and for all. Thanks again!!
A thousand thank yous for this fix, this worked perfectly and I can't believe how simple it was to fix. Amazing and also thanks for posting a video that was about the fix and straight to the point. 😀
Wow! You've just fixed my TV here in England. I have a fast internet connection, my TV, which uses wireless, would buffer every 20 seconds or so. I figured it was a physical issue with the wireless receiver. I tried your suggestion with little to no hope, seemed like a long shot, but it blummin worked!! Thank you so much. I'm amazed!
Three years later and this is still an issue on LG TVs! Glad I stumbled across your video; you fix worked. It’s amazing LG hasn’t addressed the problem in all this time.
Thanks buddy. I thought it was time for a new TV, but this video solved the issue with my WIFI connection. LG should be paying you for helping so many of their customers.
I hope this works. I’ve suddenly had the LG TV that I’ve had for 3 years drop internet connection. I would reset factory the tv each time which was a major pain. Finally decided to leave the TV on all night once it connected so kids would have access in the morning. I just did your suggestion and it worked!! Thank you!!
You are a genius. All of a sudden I couldn't connect my iphone to my LG TV via airplay. My tv no longer came up as an option on my phone. To troubleshoot, I would look to make sure my LG TV was connected to the internet and it wasn't - odd. So then I would connect it, and my phone still couldn't find the LG tv signal so I could launch apple tv via airplay. Then I would double check LG tv connection and I would see that I was no longer connected to the internet - even though I just connected it!! I did the steps on your video - a crazy path but easy to follow, then connected my LG TV to the internet, then I shut my phone off and on, and the tv off and on, and low and behold - the airplay app finally recognized my LG TV. I am now back to watching Ted Lasso from my phone on my LG TV. Thank you!!
Thank you so much!!! You have no idea how much this has saved me. It’s been days of trying to figure it out and a lot of frustration. This seemed to work. You’re a life saver!!
Thankyou. You just saved me from throwing my remote control at the TV in anger. Turned it on to see it had disconnected from the WiFi and whenever I tried to reconnect it just kept showing an error. A quick Google and I find this video.. and it worked perfectly!
So far so good. Tried your tip here in England. We have about 30 countries to choose from in Location Services so I switched to France before switching back to U.K. I haven’t lost wi fi yet since I tried your fix, so fingers crossed. You have saved me a lot of money - I thought we’d need a new TV. Thank you.
This has been happening to me soooo much lately and it's driving my crazy. I contacted LG and they said they need to send someone out to check the wifi card inside the TV. Spoke with the shop I purchased it from and they said it is an ongoing issue but across all brands of TV'S. But advised to place the Ethernet cable in to the back of the TV to hardware your internet to the TV. Have done that and so far all is well. Will report back if anything changes. But am feeling all your frustrations. Even the LG guy said he has had multiple calls regarding this issue
Whoa, thank you a thousand times!! That actually worked!!! I just purchased an LG a few days ago, after my TCL Roku blacked out on me only after a year. The salesman said LG TVs are top of the line. Had I not watched this video, this thing was on it's way back to the store. A-1 troubleshooting!! 👏🏾👏🏾👏🏾
Your the man. I worked on trying to fix the problem as a modem issues with no luck. Looked at LG issues and found your video. Easy to follow, and it WORKED - Thank You!!!!!
This first happened to me about a year ago. At the time my tv was maybe a year old. I saw this same fix somewhere, tried it and it worked. Then a few days later it disconnected again and I have not been able to fix it since. I've repeated this several times and it still does not work. Thankfully I can access my apps through my Xfinity X1 remote, but it still pisses me off. My tv hasn't been able to update in over a year. I regret buying a LG.
You're the real MVP!!! Thank you so much.. I was upset and thought I was going to have to buy a new TV. You saved me a few hundred dollars!! Thank you, thank you, thank you!!!!
I just had the tv for one month and already started having wifi issues. Good thing I followed your steps and my connection is back! Hopefully for good!!
I was convinced Cox was running me around in circles, it's not just WiFi that disconnects, the wired connection would drop too. I actually built two new cables, took them in to work, certified them to Cat 6a, and brought them home, along with certified Cat 6 & 5e cables, just to absolutely eliminate the wire as a possibility. Then your video popped up in my feed, less than 5 minutes later, as far as I can tell, the problem was solved. It's been stable for a couple of hours now, we're keeping our fingers crossed, but I am optimistic for the first time in months. Thank you, you have made my life better. Now if you can just come up with as easy a fix for my OTA antenna....
Thank you so much for this video. I bought a brand new lg tv for my kids about 2 years ago and started having this issue after only a few months. I found your video today and so far so good! Nothing else has worked. Thank you!
Had my LG for at least a year and it started disconnecting. Thought it was my internet, router, etc… not all heros wear capes 🤙🏾 thank you and idk how you even thought of this but im glad you did lol
Based on the number of comments about this, I'm optimistic that this will solve my problem. Thank you for offering an alternative solution to the several I've already tried with no success. Appreciate it!
@@Soupcan13 Update: It did not fix my issue. For what it's worth, I have an LG CX 77". I've tried hardwired straight to the TV, bypassing the stock Nic by using a USB one, and wifi. My router is just below the TV and tends to get the best speeds (even better than ethernet). I'm about 5 mins away from ordering an Apple TV 4K and never thinking about this again.
Yesss!!! Thank you!!! I spent over an hour on the phone with my internet company thinking they were the problem. You're a life saver! Wish i had thought tbis maybe a tv issue prior to that long phone call lol
Well, tried this a few times and it didn’t work for me. Brand new (Nov. 2021) LG TV from Costco. Whole evening wasted. It’s so frustrating that there are 84,000 views on this video alone, and LG still hasn’t fixed this issue. Looks like we’ll be a TCL/Samsung family from now on.
Didn’t work for me either. My remote control also doesn’t work properly when the internet drops out. I have the magic remote. Thought it was my internet provider, they done a fix and it started working again. But next morning the same issue happened. I’ve had my TV for 4yrs and this has recently started happening. LG are saying it’s some chip thing in the TV that could have possibly blown and I need to pay $200 for a tech to come and have a Look at it! Pfft!!
Same here it was working properly then suddenly 3 months later it stopped. I bought mine back in 2018, all new. To this day I'm still looking on youtube if someone has found a way to fix this weird internet glitch.
My LG was doing the same thing, I fixed it by changing the wifi module! Took the tv back off and bought a wifi module with the same part number for £11 off eBay. Worth a try. If not a firetv stick works to get around the problem.
Thank you! Another video suggested unscrewing the back and unscrewing the modem. Looked like a nightmare. Tried this and it worked immediately! Thanks!
I can’t tell you how thankful I am for you lol mom home on a rainy day with two cocomelon addicted kids. I was ready to rage due to the connection issues. Thank you!
I've had this tv for over 3 years and this problem kept messing with me to the point where I have to go to another room to watch any streaming service (1st world problems, whatever). I tried messing with the settings per lg's recommendations and nothing worked. I dont know why it took me this long to find this video. Everything is working perfectly now. Thank you very much.
Very much appreciate this. I thought it was my internet but everything else was running fine EXCEPT my LG tv. Fixed the problem so big thanks for helping with the headache
OMG, it worked! I almost was crazy enough to think about taking the back off and adjusting wiring and cleaning a part shown on another fix up video. This video randomly popped up when I was rechecking for uet another easy alternative. It popped right back up and I am thrilled!!!! Thank you - you are the best!
This just samed me a lot of time and effort. I have resetted my modem and tv. I didnt even think about the solution could be this easy.. Thank you a lot
Sir you sure are a Life Saver...I'm being working with this issue for 3 months already and trying everything to fix it and Nada....until I said let me look in you tube to see if any video done base on this issue and Bang!! I selected your video and OMG!!! right away followed your instructions and was fix. The only thing was I had to do some LG agreements in order to work. Thanks a million
following up to the follow up. 2 years later still working fine. I would say 1/20 times turning on the tv the wifi won't connect and turning the tv off and on again reconnects it. Thanks to everyone letting me know it worked/didn't work. I had no idea that many people would be looking for this fix! I'm jazzed it helped alot of folks and for the people it didnt Im sorry I wish I could give you more advice
So I was having this issue as well as getting a message Wi-Fi is turned off. I tried this fix and it worked for a short amount of time (couple of months). It seems that the another issue could be the wi-fi module in the back of the TV can get dusty and cause connection issues. You can either get someone to do this or do it yourself, but if you open the back of the TV and disconnect the wi-fi module and clean it with a small brush (something that wont ruin electronics) and clean the connectors it should fix the issue. I have had my TV for 3 years and since its mounted the dust accumulates. WARNING: Do this at your own risk, I am not an expert of any kind but it worked for me.
I'm glad to hear that dust could be an issue. I'm at my absolute wits end with this tv. I'm trying the fix in the video first, but if this doesn't work, hopefully that will.
@@marimartinez4607 Unfortunately, the trick that I watched in this video did not help me at all. However, I kept looking into it, and discovered that there is a common manufacturing error where they crimp the ribbon cable of the wifi module, and that can cause issues as well. You will need to open the tv up, and flatten out the cable as best as possible, being VERY careful not to pull the ribbon cable out of the module, then just tape it back down. There is some blue tape that holds that cables together, that can be carefully cut off to make uncrimping it easier. It's not hard to do, just takes some patience. Since I did that, I have not had any issues with it not finding my wifi signal. Hope this helps, let me know if there is anything else i can do.
@@Wolfchant17 this is ridiculous to all those reading this do not try it there is no technical nor common sense approach here. Seems that you're unplugging the tv in the process and that is what is fixing the problem, unplugging is the same as rebooting a laptop and that will usually solve the problem (yes the internet side of your TV is a computer)
Awesome. Fixed worked perfectly. Most fix solution video advised the laboririous and risky (and ineffective) process of taking off back panel and checking wires and cleaning wifi panel. You provided simple to follow, easy and effective solution.
Okay.. My tv a couple months started to do that... It will drop the internet connection and tell me to turn it on but won't have the button for me to turn it on... Like watching it, it turns itself off an on repeatedly causing it to not stay connected... I've tried what the video suggested it worked 1 time and never again... I've tried the whole unplugging it for 30 seconds (sometimes longer) and plugging it back in and again only worked 1 time... It does this literally EVERY DAY ALL DAY making it that I can't use it for literally anything... I'm about to chuck it off my balcony... Does anyone know how to fix it permanently?? Cause sometimes it will be okay for a bit then halfway through a movie will start doing it and it's really frustrating me now 😭
After making the location adjustment, It was fine for less than 24 hours but then it started disconnecting and I’ve tried LITERALLY everything. Even had the tv unplugged for an hour. Still can’t get an internet connection. One side feels like crying right now, the other wants to grab this fukking tv go outside my door and chuck it a far as I can down the stairs . I’m passed frustrated at this point.
There's a video of a guy removing the back cover, unscrewing the wifi module and spraying compressed air etc to remove all dust from the pins, then reinstalling. Tried that yet?
I hear you Mark. My LG has just started to have Wifi dropouts constantly. Changing location vids don't work. Unplugging TV then modem will get streaming working, but after a short while, wifi drops out. I feel the only method that will fix this is by taking back off and cleaning or replacing wifi module vid on RU-vid. Haven't done this yet. This is bull shit by LG
@@tonypeake467 I feel your pain. Had LG come out about 6mos ago. Went through hell taking it off the wall so the wifi dropping issue could be looked at. Technician shows up and the POS worked flawlessly. Ran diagnostic and wifi module was good so he regrounded it since the back was off. Put it back on the wall and now 6mos later, it's doing the same crap again and now it's out of warranty. I'll never buy another LG TV again. This is mental torture.
I lost the connection random to a degree that took away the fun of watching. I first installed one of those wired connections that go over the powergrid which improved the situation a lot but the problem came back. Your trick worked so far this evening. In the process of restarting the tv, I had to "Agree" on some settings and I wonder if that was part of the problem.
FIXED Try this method…. Settings, all settings, general, additional settings and turn off quick start so the button is then grey. Hope this helps ❤ it’s definitely sorted my 65” LG out
Thank you so much for the information! I finally got my LG TV to pick up on my signal from my router! I've been trying for the last 4 days because it just dropped out for no reason and couldn't figure out how to do it until I saw your piece of advice here. I did exactly as you said and boom instant internet access again on my TV! Thanks
You got it! I totally feel your frustration. I was ready to call it quits. If it helped you out a like and a sub to the channel would be totally appreciated!
Man, I'm getting this "no signal" message when I turn on my tv, randomly. But I unplug then replug the HDMI from the cable box and it solves the issue until one day randomly, I turn on the tv and it happens again. I have internet, just the cable gives the "no signal". Anyone else have this problem?
@@mikejohnson2173 It was the cable box itself. I received a new box that was defective. Cable company gave me a new hdmi but I already replaced it with the old defective box but not so sure if that could be the reason. Hope this helps Mike.
lol I feel like I didn't explain well enough. my old box was defective, but the new box the cable company gave me was also defective, wasn't until I receive the 3rd box and replaced 2 hdmi cables the issue was resolved.
Hello from Australia. I had issues with our 5 yr old LG tv and was on the verge of buying a new one when I saw your video. Thank you for your tip and clip. Problem seems to have been fixed now. 😊
Thank you so much the information you have given has done the trick, I was experiencing Wi-Fi connection problems before I couldn’t put in my password now after doing exactly what you have suggested everything is working fine now , my Wi-Fi is now connected My TV is now working great, you have made me so happy 😃 what an easy video to follow you certainly did a great job thanks again buddy 👍
wow! I've owned my tv for 3 years. and this "Unknown Device is Disconnected pop-up" came coming on. He fixed it! I have no idea how it started, but he figured it out. thank you. 6/2023. LG TV. The television was always working, but that popup was messing with me. LOL
My LG TV is a 2021 so the menus are a little different but the fix still worked. I had no problems for almost a year and then the TV couldn't find the Internet. Everything else in the house was still fine so I knew it was a TV problem, and this trick fixed it. Thank yo so much!
I don’t know who you are but I owe you. I just did this and for the first time (I’ve had this tv for years), it started a video right away and had not disconnected. Thank you so much!
I have two LG TVs, one had a wifi dropout issue the last few weeks and the other didn't. I've changed every config option on the router and on the TV, and done full factory resets on both but nothing fixed it. I then watched this video and thought "no way that actually works, why would setting the services country manually have anything to do with wifi?", but I tried it anyway as I've tried everything else. Like all the other commenters have said, this fully fixed the problem! I've no idea why or how but it works. LG need to patch this bizarre bug!! Thanks for posting this video, I was ready to throw the TV out of the window!
Can't believe this actually worked! We've been using a playstation to watch all of our streaming services for 2+ years becasue of this issue,a nd I decided to try and watch on the regular tv and this was the only trick to work even after restarting! Thank you
Some exactly issue here. Plus the PlayStation. What is more annoying is that LG never said anything, and when I contact them they asked 100-300$ for fixing it… Let’s see if this “trick” works in the long run
Bro. Honestly LG owe you money for this. 100% fixed and nothing “official” helped. It did hiccup once for a second after this, but then kicked back on and has been fine since. I will also add my menus aren’t the same. Maybe I have a newer version but it was settings>general>system>locations and it did not ask me to reset the tv but I did so manually anyway. Thank you so much.
Thank you, thank you!! This video saved our sanity. Every… single… day we had to reconnect to the WiFi due to our old address being in the settings. Thank goodness for helpful and informative people like you, and for YT too
This solved my problem this morning. Thank you!!!!! More specifically, no streaming apps would actually stream. They’d launch, and you could navigate around, but nothing would play. I could go to the same streaming service app on my phone and cast it to the TV just fine, so there in no way was an issue with my network, it was the TV playing dumb with me, which I did not appreciate 😂 Thanks again.
We thought we might have to buy another TV because of this issue, the frustration omg. You are a life saver thank you is not enough!!! But a huge thank you 🙏🙏 Your amazing 🤗🤗🤗🤗
Thank you sir - there evidently is still not a patch but you helped me out! I have a new LG Stand By Me and every time it rains, I lose my signal even though I have full bars and all my other devices work fine. I hope its okay that I broke the process down for LG Stand By Me Users: Gear>All Settings>General>System>Location>LG Service Country> Take off "Set Automatically & Change from YOUR Country > Answer Yes, Allow Restart> Repeat the above mentioned steps until you get to YOUR COUNTRY > Set YOUR COUNTRY but DO NOT Leave on "SET AUTOMATICALLY" > Answer Yes, Allow Restart.
WORKED!!!! And mine was dropping for 2 seconds a couple times an hour. but those 2 seconds meant 3 min trying to get back to your show...THANK YOU!!!!!!
My tv kept doing that and it also wouldn't let me connect to my wifi without using wps for a year now. after i used this method it let me type my password to connect again and no problems. Thank you so so much your a lifesaver
Wow!!! My internet has been a pain in the ass... and all of a sudden the internet wouldn't connect at all. Thank you thank you thank you!!! You saved my evening 🙏🏼
