[LG TVs] Sound Settings Setup On Your LG TV 

We're glad to hear that the video tutorial works great for you. At LG, customer satisfaction is our top priority, and we are always here to assist you with any concerns or issues you may encounter. If you have any further questions or require additional support, please do not hesitate to reach out to us. Just send us a private message through @LGUSSupport on Facebook or X (Twitter) anytime. Have a good day! ^Danee

Hi, there. Please send us a private message on Facebook or X at @LGUSSupport or call us at 1-800-243-0000 with your product information, so we can assist you in resolving this issue promptly. ^Jayne

Hi, Tony. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad

I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS

Hi, Peggy! Not being able to hear what's on the TV isn't ideal, and we'd love to see what's going on. First, is the issue also happening on other apps? Additionally, we'll need to double-check that Mute isn't enabled, and that the sound is up. spr.ly/6050PKxYM ^Ian

If your LG TV is not providing a 5.1 signal output through HDMI ARC or optical connections, check the TV's audio settings. Ensure that the audio output is set to 5.1 or Dolby Digital, depending on your specific TV model. Additionally, make sure that your audio receiver or soundbar is set to receive a 5.1 signal through the HDMI ARC or optical connection. Try playing content from various sources, such as a Blu-ray player or a different streaming app, to see if the issue is specific to a certain source or app. If you're still having issues, please send us a private message on Facebook or X (Twitter) at @LGUSSupport, and we'll be happy to assist you. `Alice

Thank you for showing interest in our LG TV. Yes! This model, 49UJ6200-UA, has this feature for Sound Settings Setup. You may visit this link for the settings’ guide to your LG TV: spr.ly/605735kM5 For broad information and specifications of the 4K UHD HDR Smart LED TV, kindly check out this link: spr.ly/605835kMg If you have further queries, you can send us a private message on Facebook or Twitter at @LGUSSupport. `Alice

**************************************************************************************************************************************** Hello! Thank you for reaching out to us today. We want you to know that providing the best support care is what we strive for, and to find the best resolution to the issue with your LG Refrigerator. In order to better assist you, we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport, and we'll be so excited to see what we can do to help. Thank you! www.lg.com/us/support/help-library. ~Tanisha

Hi, there. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue.^Rain

Hi, Paul. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad

We will be glad to send your feedback to our management team. Please provide us with your name, phone number and email. ^Autumn

@@LGUSASupport why is that even important? What shitty reply

Hey there! We understand that you're experiencing some audio issues. In order for us to help you out more effectively, could you please send us a private message? We're really excited to hear back from you and assist you with your audio troubles. Looking forward to your response through DM! ^Ken

Hi, there. We regret the trouble you have faced. To help you better, you can contact @LGUSSupport via private message on Social Media for additional help. ~Jones

Hello, Jeffrey. The best help, care, and resolution are what we deliver. So, we must switch to a platform that supports back and forth communication in order to better assist you. By using the handle @LGUSSupport, please send us a private message on Facebook or Twitter, and we'll be eager to see what we can do to help. Best. ^Tanisha

I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Mary

Hi, Darius! The model that is in the video is the LG SUPER UHD 4K HDR Smart LED TV - 65" Class (64.5" Diag), model 65UH9500. This unit is already discontinued. ^Danee

Hey there, audio issues can be frustrating, we're here to help! In order for a support agent to assist you, you will need to send us a private message via Facebook @LGUSSupport or Twitter @LGUS, we look forward to your message! ^Tyler

Hi there! We'd love to assist you with that. Kindly send us a private message through Facebook of Twitter using @LGUSSupport. We'll be waiting for you. ^Danee

@@LGUSASupport thanks but I don’t use Facebook or Twitter

@@LGUSASupport is there another alternative?

Hey, Rick! We've attached a link below with more ways to contact us, but we may be able to help here! When you say pair a separate remote, do you mean a non-LG brand remote? spr.ly/6054OFDwg ^Ian

I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS

Hi, There! If your LG TV doesn't have a Sound Out or output for external speakers, it is likely that the model you have does not support external audio devices. Some LG TV models are designed to only have internal speakers and do not include audio output ports for connecting external speakers or sound systems. For us to accurately assist you, Please send us a private message with the model number of your LG TV on Facebook or Twitter @LGUSSupport and we'd be happy to assist you! ^James.

@@LGUSASupport Okay, thank you so much

You're absolutely welcome!

Thank you for your feedback, Ray. We appreciate your suggestion and will pass it along to our Management Team for consideration. If you have any further questions or concerns, please let us know by sending us a private message on Facebook or Twitter using the @LGUSSupport handle. We'd be more than happy to assist you. -Shae

Hi there! We appreciate you asking us this question! In the TV menu, go to SETTINGS > ALL SETTINGS > SOUND OUT > USE WIRELESS SPEAKER. Then select your device's name from the list of available devices. After the device has been successfully paired, it will show under the registered devices. Once registered, you need to select Bluetooth as an output. Check out more information through this link: shorturl.at/cswJP. ^Anthony

Hi, thanks for reaching out regarding your audio issue. Allow us to assist! Does it do this for shows watched on certain apps, or does this happen for everything you watch? Are you using speakers? Do you mind letting us know your TV model number? Feel free to send us a PM on Facebook and Twitter for further support. We look forward to help resolving this issue. ^Chris

@@LGUSASupport do you have a link to your Facebook

Absolutely, our handle for both Twitter and Facebook is @LGUSSupport. ^Chris

Hi, Sean. Congratulations on your new LG TV! Thank you for reaching out and letting us know about this. If you are having trouble connecting your Bluetooth headphones to your LG TV, you may visit this link to learn the step-by-step guide to connecting your headphones to your new LG TV: www.lg.com/us/support/help-library/lg-tv-how-to-connect-bluetooth-headphones-CT10000018-20153176819113. If you still need further assistance, please do not hesitate to reach out to us at @LGUSSupport on Facebook or X (Twitter). ^Danee

Wow, that was quick. Unfortunately there is no option for "Wired headphones"@@LGUSASupport

If you are looking for the wired option for your headset, Sean. You may visit this link instead: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-_sFHZVF60mw.html. If you still need further assistance, please do not hesitate to reach out to us at @LGUSSupport on Facebook or X (Twitter). ^Danee

Thanks for reaching out! We hear you and value our customer feedback! So that DTS compatibility for your TV may one day be possible, please feel free to fill out the following form: spr.ly/6051PEknT. We look forward to hearing from you as we regularly review submissions to determine how we can improve customer satisfaction ratings! ^Chris

Hello! We want to assist you, however our resources are limited to the US. You can refer to the link below for the LG website of your region, and locate their feedback page: spr.ly/6054Puvem. ~Rita

Hey there! To get your TV sound back, start by making sure the Sound Out setting on your TV is set to TV Speakers. You can do this through the Settings or Home/Smart button. Just go to the Audio or Sound menu to make the change. Next, check that the TV volume isn't muted and set it to a level above 10. This should bring back the sound from the TV speakers. Let us know if these steps work for you. We're always here to help! ^ Diego

Hello! Thank you for reaching out to us today. We want you to know that providing the best support care is what we strive for, and to find the best resolution to the issue with your LG Refrigerator. In order to better assist you, we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport, and we'll be so excited to see what we can do to help. Thank you! ^Tanisha

Hi there, We apologize for the issues you are facing with your LG TV. Please disregard the typo. ~Tanisha