Hi! You can actually buy the units separately through LG if one breaks, so you don’t have to buy a whole new unit if one part breaks. The panel in the front can be disconnected, meaning the unit is technically three pieces (washer, dryer, control panel).
They LEAK, and it's a known problem. I paid over $2,000 for an LG washer dryer. Third load, and IT'S LEAKING WATER ONTO MY FLOOR. I read the reviews on this unit, and saw that there were some installation problems that caused leaks. I literally printed out one of the reviews and showed it to the installation guys. They said they knew about it, and they knew how to install it. I'm doing my third load, and it's LEAKING ON THE FLOOR OF MY CONDO, and if it leaks into units below, it will cause thousands in damage.
i've had mine for 6 months now and love it. my laundry room is small but i wanted a stacked tower so i could fit a freezer in there as well. and i didn't have the height to fit a stackable combo. this is far better than the junky clunky towers that are much smaller and ugly as sin. this also gives you the full size drum in a compact design. this you can actually wash bedding. the others not so much. i didn't care about wi-fi or a detergent reservoir. let's get real here. it's a washer dryer. how much tech could you possibly need or want for that matter. i couldn't be happier with mine.
Nice review. Well done. For machines with a detergent reservoir, it determines the amount used--maybe a pro in that we tend to use too much or a con that you don't get to control the amount. As for the repair issue: if the washer breaks beyond repair, you have to replace the whole unit, that often happens with individual units that are stacked, because if the washer breaks beyond repair you end up buying a new dryer also because you can't find a new washer that is stacking-compatible with your dryer.
The auto detergent dosing is another feature to break down it adds complexity and expense. I like the simplicity of manual dosing. After the cycle has completed you can see if the detergent has been dosed which is another benefit.
Also, Found out the hard way that normal, washers/Dryers pairs that can be stacked, will not stack with future models even if it is with the same brand. This means that the stacking kits themselves only work between like models and model years, so you have to buy the new W and D anyway if stacking is a requirement.
Thanks for the video. We just bought this unit. The cons seem somewhat temporary (setting up wifi, heaviness of the unit) or maybe less than a con, just not a pro (unable to pour a full bottle of detergent into the detergent dispenser). Looking forward to using it as our reno finishes. We appreciate the thought you put into this video. Cheers.
Great review but I think in addition to the steam dry cycle, the step-up model includes Turbowash - which really speeds up the cycle. Also - one Con is that the door only swings open to the left. If you have to place it next to a wall on the right side, its a little harder to get clothes in and out.
You can have it swing anyway when you order one. Mine is against a wall and it's swing isn't an issue against the wall it's at a full 90% with no issues loading clothes cause it's fully opened. So I don't see a problem with either swings left or right.
Thanks for the video. I picked this washing machine from the store without doing much research. Now that washing machine is on the way and watching this video. I can fairly say, it's was good choice.
The dispenser "con" is not so much of a con for us since we use different detergent for our grandbaby's clothing than our own. Love that it's sleek, stylish, efficient, & saves space. Definitely looking at purchasing. Thanks for the review!!
Video review: Pro - good overall description. Con- not one word on its actual performance. Cleaning the close, spinning the close before drying, drying time, etc etc etc
Video was good. I bought this unit a few months ago and so far it has worked great for our family of four including two teenagers. I had a large capacity LG all in one washer dryer unit before and the novelty of putting in a load of dirty clothes and getting clean, dry clothes wore off over time. This is due to the long cycle time for these types of units (average 3 plus hours depending on size of load, fabric type, etc.), the back up of dirty clothes waiting to be cleaned [no running two loads at the same time (one in washer, one in dryer)], and the maintenance (lint buildup seems to be greater and since the lint goes through the wash cycle and dry cycle, it tends to become crusty and covers everything). The lint filter was located in the drain line at the bottom of the unit (no traditional lint filter in the dryer) and lint build up around the rubber door seal had to be cleaned after every load. What's worse is that in the long term, the lint buildup would appear behind the rubber door gasket in between the drum and housing [no access for cleaning except to remove the door gasket (not easy)]. This buildup would form huge chunks and impede the drum movement. My previous unit actually died because of this problem (plus no available parts). Since I purchased the LG Wash Tower unit, things appear to work much smoother. I can live with changing the load after the wash cycle and washing and drying is much, much quicker (less than two hours for both cycles). The cons you describe are minimal to me and I believe you can disassemble the Wash Tower for replacement. Thanks for the review!
This unit is still running well for me and the family. I am mindful of sorting the clothes by fabric type [cotton vs. non-cotton (spandex, polyester, etc.)] before putting in the washer to help prevent unbalanced loads that can damage the unit at high speed spinning. From experience I realized that this can damage any washer and this is a trick an old appliance repairman told me to lengthen the life of your appliance. Unit is easy to use and looks nice. Only potential concern is the electronics that all these new appliances have and how reliable they are over time. Some appliance repairmen on RU-vid will tell you to stick with older mechanical type appliances due to repair costs and less complexity in their design. But so far, the LG Washtower has worked great. Lint buildup has been minimal and easy to clean. Just be sure to drain the wash water after each 1 to 2 loads. There is a drain hose at the bottom front of the unit.
You should do a video. I really enjoyed reading your comment. I just purchased washtower. I'll be receiving it on june 24th. Can't wait.😊 thank you for your comment.
@@philly-1552 Thanks. I wish I had time to do videos. This model is still doing a great job for us. So far, this is the best washer/dryer we have owned so far. Good luck with your purchase. You'll love it.
You can add the washer and dryer to the sell of your house. That is what I did when I have a one-unit stacked washer/dryer. I included the appliance to the sell of the house as an incentive for the buyer.
My mother currently has a stacked Maytag toploader that's 28 years old. It's still going strong but...The new top load stacked sets are pitiful in comparison. I told my mother she would be better off with something like this if the need arises. She's only 5'3" tall so a regular stackable washer and dryer would be quite tall for her to see the dryer controls. Her current one has them in the middle like this. Hopefully they hold up well for you over time.
I am 4'11" and have a full size stacked set from Samsung, I reach the top controls and the back of the dryer... so your mom will probably love the new shorter unit. I am leaving my big set and getting the wash tower for our new place! Yay!
I just installed this model into my daughter's house which has an outside access laundary room, built in 1952 designed for only a washing machine with clothes line drying.. It's deep but very narrow allowing only 5" either side (less considerering drainpipe and faucets) Absolutely no way to get around the sides to service the backor to clean the space.. I keep a narrow homebuilt ladder behind it, so I can go over the top and be able to climb down and get out when needed. The sucker is really heavy and needs two large men and a hand truck to move.
Since you posted this a year ago, can we get an update on how the washtower is holding up? I have an LG combo washer/dryer that I've had to replace the drain pump twice in two years.
Can I get a link or a "how-to" on how that's done? We bought the middle model a couple months ago and I would love to get that info for future use. Thx!
Wow thanks for letting me know that. The rep who sold us the unit told me it could not be taken apart. We also had it delivered and installed and it was all one piece so I assumed that was not the case. Thanks for sharing this information.
@@thecitygirl6633 that is incorrect the wash tower is two units that is assemble to be one complete unit. It can be separated for transport and repair. I know this because I own the washtower.
Why would you want an auto dispense ? Having all that soap in the feed cup will end up staining it, or getting a scum along the sides. If you can’t just use the appropriate amount while using the unit may say more about the user than the machine. As for setting up the tech part there’s tons of RU-vid videos out there on tech setup. It’s not that big a deal
I use the sheets for the washer... this way I dont have to use a plastic bottle and pay for water... i just tear up the sheets when I throw them in the drum! Works great, no plastic, less weight, smaller foot print, less fuel to ship!
In Singapore u cant buy separately . Good luck if one spoiled as you have to wait till the other also break down then u can buy a new one . Unless u have a big space to purchase either one and put next to the towers .
They LEAK, and it's a known problem. I paid over $2,000 for an LG washer dryer. Third load, and IT'S LEAKING WATER ONTO MY FLOOR. I read the reviews on this unit, and saw that there were some installation problems that caused leaks. I literally printed out one of the reviews and showed it to the installation guys. They said they knew about it, and they knew how to install it. I'm doing my third load, and it's LEAKING ON THE FLOOR OF MY CONDO, and if it leaks into units below, it will cause thousands in damage.
Great review! Do you know how to keep the lights in the dryer/washer lit up during the wash cycle? My lights only are on when I have the doors open, and when I run a cycle, the lights are off. Thanks!
Curious your thoughts after 1 year of of use. With large loads what is the fastest wash cycle (30,45 minutes) and with the same large loads what is the average drying time? For drying 40, 60, 80 minutes on large loads? Reliability? Overall are you happy with your purchase?
A little bummed at it saying they are stackable but you can't really separate them or just buy one if it breaks down. We are looking to replace our GE washer/dryer combo that's only 18-months old yet will cost about $1,000 to get the stupid washer fixed. GE brand is dead to me...looking for something else but not seeing much better when reading on-line customer reviews.
Nice video thank you. Odd question but what brand are those shorts you are wearing? I live in south east Texas and I'm always looking for clean looking polyester blend clothing lol.
I saw a comment that you moved. Did you take it with you? How long did you have the unit before you moved and were there any additional cons that you would add now? Good review. I am struggling with space and I thought this may be an option but the one big turn off is that if one machine goes you have to replace both.
I did not take them with me. If you are struggling for space, you can find washer/dryers in a single unit. I used to have one when I lived in an apartment and it was great.
The only issue I have with dryers is that they take a lot lf time for drying clothes. I have a 2in1 LG machine and oh boy if I put 2 pair of clothes in to dry it straight up takes 2 hours.
Check it - I use them and its not a game changer or anything but it helps a bit. www.amazon.com/Wool-Dryer-Balls-Alternative-Softener/dp/B014WOWNAY?th=1
Had this for a year. Keep getting UE symbol when washer is about to drain right before spin cycle. Already had them come out and repair. Doing it again 3 Mos later. My washer filter is clean. I wouldn't buy again.
About the wifi setup; I qualify myself as a pretty techy guy… however I have not been able to connect BOTH of the dryer and washer together.. it’s either one or another that connects to the wifi 2.4GHz.. have any tip for me? :D on IOS.. have spent hours trying.. great video!!
Exactly lol, for me they both connected, but I'm not surprised it didn't' for you. It was really glitchy and poor instructions sorry wish I could help.
The WiFi is worthless. Every time there's a update with our internet provider (many we do not even know about) we lose the WiFi and have to set it up again. I quit using the WiFi because it's worthless. I know when I'm doing laundry and I can hear the song at the end of the cycle to remind me. WiFi is a waste unless your end of cycle chime isn't working.
I didn’t have any issues setting up the WiFi connection but I can’t figure out how to turn on remote start so I can actually start the washer/dryer from my phone. Any advice?
Do you know if it's easy to reach water level pressure valve ? I had LG for 8 years, regular front loader and I know how to reach that valve on the regular fl washer, but what about this stacked tower ?
It's not that loud. Are you getting a metal clanking noise? Sometimes if washers or dryers are too close to the wall they will make a really loud noise during spin cycles.
Question: When you use the STEAM DRYER feature, do you actually see any steam inside the dryer (steam comes from that chrome piece inside the back area) of the dryer? (ours is an electric dryer version, but I believe the gas version also has steam too with that chrome piece where steam comes out)? Anyway, we have the same unit, but when we run the Steam Dryer, we don't see ANY steam inside the dryer, but clearly can hear it making steam and running, just can't see any steam inside or see anything coming out of that hole on that chrome piece where steam comes out). I would appreciate it if you could let me know.
In the manual they said, you won’t see the steam, the visible steam means there’s too hot which can ruin your clothes and the machine. So it’s good as long as you don’t see any steam
I think I have this model. Are you able to use the tub clean button on yours or is that feature on the other model? I tried to use it to clean my tub, and it's not letting me.
I've had mine for 6 months and I'm still struggling with this. I think it's just a water saver type of smart machine. I just use the "bedding" load to get a lil extra water on my dirtier loads of clothes. Let me know if you find a different solution. =)
I’ve had an auto dispense on my 2015 (top of the line, at the time) Maytag and I’ve never had it clog once. That is absolutely one of my favorite features. There are a few features that my Maytag has, which I’m not sure I want to give up. It’s between this one and going with another Maytag. I wouldn’t be replacing it, but the repairman from our appliance store short-circuited my machine and they have thrown every part at it that they can and it’s still not working properly. After 2.5 months, they are giving me a new washer and dryer since they were a matched pair. Thank you for the video. My in-laws have this and I can’t seem to find the delay wash feature. Does it have it?
@@kriscroy959 if you want to be green, get the front loader lg. if you want to get clothes washed, get the speed queen top loader. This is for your clothes. It can handle bedsheets but don’t think the comforters. I have the lg mega front loader for all bedding and a top loader sped for clothing.