You never talked about having to have commercial insurance general liability etc. You can't go out there and not be covered in case you may cause damage to a person vehicle.
My controversial reply: I don't recommend partnering with any motor-club or insurance company. They will use you, abuse you, and then run you out of business. They don't pay much, sometimes not at all. You'll realize that once they start doing chargebacks on your account. Then when you go out of business, some other poor schmuck will come in, take your place, and the cycle continues. As an entire industry, we need to stand up and quit working for them but IMO, it won't happen. There are a LOT of ignorant people in this industry. You'll find most of them in Facebook groups. One thing I've seen is that every single company that I've spoken to on this topic says that once they quit working for motor-clubs, they started to see success and make real money. It's the guys running their wheels off for peanuts that are always complaining and having a hard time. It's a no-brainer for me but some guys claim they make it work. It comes down to how much you want to work. Do you want 10 calls per day @ $25/call or 5 calls a day at $50? The best thing you can do is get a Google Business listing. When motor-clubs can find an in-network provider, they reach out to out-of-network providers by looking them up on Google so you need to be there. The best advice I could give you would be to get the $100/mo subscription to Towbook. I have a free 90 day subscription if you're interested. (it will say 30 but it is 90. I called Towbook about this) Reach out to me at cashtows.com if you need more help. Thanks for watching!
Our business just had it's google profile suspended. We have tried the appeal process to get it back up, and failed. Does your service get a google business profile active for your customer?
Well, here's the deal. There is no guarantee that a suspension will be lifted. Although I have a 100% success rate in getting business listings unsuspended, I don't charge upfront because I can't promise it will work. I've helped a few businesses get their listing back. A roadside company out of Michigan reached out to me a few months ago about their suspended listing. He stated that he'd been trying to get it back for almost 3 months with no luck. He contacted Google and Google just gave him the runaround, as Google likes to do. He reached out to me and within 3 days, his listing was active again. Then he said he didn't have any money to pay because he wasn't working due to the suspended listing. I'm an understandable guy so I asked him to make a short 30-second video stating Cash Tows helped him get his listing unsuspended. I told him I would use it for Marketing. He's got other videos on his social media so I didn't think he would have a problem being on camera. He said he would see what he could do and then I never heard from him. Speed up to a few weeks ago, he now claims that his business is valued at over 300k. This has happened a few times now, where guys refuse to pay after I help them, so I'm on the fence about paying up front. I'm thinking about charging full price upfront and depending on the amount of time and resources it takes to get active again, refunding whatever is left over. It's kind of a headache to do it this way but it's either that or I can't help you at this point. I don't like doing that but I can't keep working for free as I'm sure you understand. Thank you for watching and your support!
That’s an average for him in his area. Like he stated in the video, he doesn’t work every day. He will make $300-$500 in a day and then not take any calls for 3 days. He works when he wants.
@@cashtows ah ok. That makes more sense. How much % do y'all upcharge for night time service? Like if I charge $60 day time, can I get away with $85-95 at night?
I’ll tack on another $50-$100, sometimes more. Depends on many variables like how late into the night it is, the weather, how comfy I am in bed, etc…..haha
Yes, $100 is probably on the low end for that kind of call. For anyone that might think that is expensive, please consider the following…. Constant variables for this common, specific situation: Let’s say the job takes 1 hour to complete, from the time one of my guys (let’s name him Tom) leaves his location to the time he gets back. My roadside assistance guys typically carry a 3 gallon gas can. We will say that the call came in on a random Tuesday, summer afternoon. Tom advertises on Google to generate call volume within a 15 mile radius of his home. His truck gets 15mpg. Without advertising, Tom will not receive very many jobs. The stranded motorist is on the freeway and they Googled “fuel delivery near me”. They then clicked on the first ad that appealed to them. In this case, it was Tom. Tom answered and gave a quote of $100. The motorist accepted, Tom took payment via CC, then left. Tom got to the motorists location, put 3 gallons in their tank, went to the gas station to fill the can back up, then returned home. How much money did Tom make? Toms Costs: Fuel in gas tank: $11 Ad spend: $10 Fuel to reach motorist, gas station, and then home: $10 CC Fee: $4 It appears Tom made around $65. $65/hr for an emergency service!? That’s too much, right? But what about insurance, maintenance/repairs, bookkeeping/accounting, taxes, and what if Tom decided to hire another driver? Tom still needs to live too….we all know the cost of living has gone through the roof these last 3+ years. That $65/hr isn’t so sweet now is it? And let’s not forget that this is an emergency service. The motorist in this situation is stranded on the freeway where many other motorists are texting and driving and not paying attention. A tow truck driver is hit and killed every six days. Is that $100 really worth the risk because a motorist didn’t plan accordingly? How much money is Tom REALLY making on that $100 job?
I do heavy road service, on site equipment service, ect. If I get a call for an out of fuel on a car, truck, bulldozer, ect it's a 2 hour minimum and $2 per mile round trip, plus fuel with a 30% markup on the fuel. Running out of gas could cost someone who's relatively close to my base $350-400.
