Shoddy dealership. I just bought an XJ portfolio 3.0ltr supercharged with 16,000 miles on it from a MG dealership in the UK, the car was serviced, MOTd, had a new battery and came with a 12 month full parts and labour warranty. I noticed after I picked it up that the N/S mirror adjust wasn't working properly and the Keys were in poor condition so I rang the dealer they said get it all fixed and they would pay for it. I'm happy and the car is next level.
Never buy from a dealer . They’re all as bad as each other . I bought a Lexus from a Lexus dealership in uk last year and it took 8 months to get various issues sorted out.
I bought a xf to the same thing I bought my car from Ohio had ship to DC my back passenger door was in a accident it's had to see but u can see it' wasn't report to Carfax anyway when u look at it u see poore paint job call dealer anyway still a beautiful and quick car
Your friend should have walked away..I did just purchased a beautiful xf I did get a extra 2 year warranty..for free..and a brand name set of beautiful rugs free and this was from V12 sports cars..and I will definitely go to them again..and a little book from the owner previously who had the car before me and full service history...and all the m.o.ts..plus a spare wheel the same as rest...lovely car better car company really helpful I will go to v12 sports again...
Clearly the dealership did shoddy work by not reinstalling the door latch correctly. However, your friend needs to learn how to inspect a vehicle better when considering purchasing it. Had they given the car a full and detailed going over before buying it they would have seen the door latch issue and had it addressed by the dealer before buying it.
You need a real JAG mechanic who knows how to tame a pretty wild animal, and all will be fine, don't go for any old back street nor main dealer mechanic. My Sisters call them Shaguars. the sexiest thing on wheels xx :o)