Lyft/Uber: Things I Wish I'd Known Before I Started Driving 

I liked the quick cuts. This chick's smart. No rambling.

Man I love fast talkers. 10 min video packed with lots of information. Wish more people would make these kinds of videos.

Young lady, you could make a living teaching other people how to make RU-vid videos. Absolutely fantastic presentation.

I had to watch 9 other videos (before yours) to get the amount of information that I received from your ONE video. Thanks Munchkym :-)

U speak so well.. yessss str8 to the point!!! U BETTER GO GIRL!!

This video is FANTASTIC!!!!! The most concise AND comprehensive I've ever viewed on rideshare. Great job!

Thanks for getting right to the point with no “um, uh, like”. Appreciate the info. About to apply to Lyft. Thx.

This was a nice informational video. Great job, you seem like a good driver. I personally am a taxi driver-- believe it or not it can be a lucrative business depending on which town you're driving in and which company you work for. I want to leave a few simple tips for taxi drivers here who may have come looking for more general driver tips, because it's very different from driving Uber/Lyft. This is literally the process which helps me to make about $70/hr after expenses. This is assuming that you're working for a company with good dispatch, and some of these may not be applicable to you depending on your companies policies, btw: 1. Don't waste time driving, unless you're far away from a hotspot. The more you drive, the more you spend in gas. If you drop of near a hotspot, park. If you drop off far away from a hotspot-- close some of that distance, you want to be within a 7 minute ride from said hotspot-- then park. You don't want to drive too much cause you never know if you'll get a pickup back the way you came, but you also don't want to be too far away. 2. Contact your customers! If your company doesn't send you the customers #, they need to start doing so. A quick text and/or phone call to give your customers your ETA can make all the difference-- it makes them happy & comfortable they'll be picked up, and it greatly reduces the chances you'll get stood up/no showed. Make sure you also contact your customers the moment you've arrived so that you're not wasting your time if they're simply waiting for your notice. 3. Don't rely on hotels/casinos/airports, and ALWAYS give out your name/number! Many taxi drivers will simply line up outside of a hotel or casino and wait for riders to come to them. This is the difference between making minimum wage and making a killing! Your best friend is dispatch and personal customers. ALWAYS give your number to your customers and ask them to call you back when they're ready, even on the shorter trips. This can often DOUBLE the amount of fares you get in a single day. It may not seem like a big deal but every trip adds up! 4. Be polite, respectful, and helpful. Be lighthearted. Customers will appreciate you/feel more comfortable with you, and it will make your experience far more pleasant. Also remember that drunk customers, while annoying, are just trying to have a good time and they might need you to assist them with things like finding their destination, for instance. 5. Don't be greedy. Wait a few seconds before firing up the meter-- customers ALWAYS notice this. Also, don't be afraid to round down to the nearest dollar-- don't be overly concerned with that extra 50 cents as there's a good chance they're going to tip you anyway. And most importantly: offer discounts on longer fares! This will get customers to call you back almost exclusively- meaning more longer trips and better tips as well. Recurring customers tip better than one time customers. And finally: take the shortest routes. Taxi meters run by distance when moving, but time while stopped. Take the shortest, most efficient route, otherwise you'll unknowingly overcharge your customers. Try to avoid highways unless you are dodging traffic jams-- they are generally the fastest, but not always the shortest routes. 6. Match prices. If a customer took an Uber/Lyft and paid way less for the ride, you risk losing that customer indefinitely. Losing a few dollars is far better than losing a potential recurring customer. I have regular customers that call me several times a week, which makes me hundreds of dollars a week- and many of them were gained by working out fairer prices or flat rates. 7. Never accept out of town trips, or trips over $40 from shady strangers without getting the money up front. Similarly, if a customer seems shady, there's a good chance they are. Don't risk your neck or your money for these people-- it's better to awkwardly ask for the pay up front than it is to get robbed/ripped off. Sometimes it's okay to void this rule if you're taking them to populated/high security areas (such as casinos or airports), however. Use your judgment. And that's about it. If you have questions, or concerns about the rules, please feel free to ask. I'm an experienced driver that's dealt with 100s of different situations and scenarios.

I wish so many other RU-vidrs thought 10 minute videos were considered long. As a potential future Uber driver, I really enjoyed your video and learned lots.

Oh wow! I came to this video by chance. I'm not an uber or lyft driver so a lot of the information here is unapplicable to me. HOWEVER, I am so impressed by this. It almost seems academic. I have saved this video and sharing with all the people I know who are Uber drivers. Very very well done! This could never be irrelevant. Well done!!!

Very articulate & beautifully spoken

this is by far the best video for new drivers, right to the point, fast well explained with few word every point.

This without a doubt is the most truthful vedio on uber.(i'm an uber driver).

Great video! Lots of information is a short amount of time. I started driving for Uber/Lyft a couple days after this video was published. I wish I had watched it back then instead of a year later. I've learned a lot of stuff "the hard way." All in all, it was a great first year. 2019 started extremely well with a very profitable New Year's Eve. I just bought a new vehicle and am a bit apprehensive about using it for rideshare, but we'll see. I'm sure my passengers will love riding in a brand new vehicle. Thanks again for this video!

Wow.. very smart young lady.. a lot of information in less than 10 minutes.. better than most of the YOU TUBE vids I’ve seen on ride share.. Thank you for the tips.. I’m about to be a first time driver..

You can be deactivated for not accepting rides This just happened to me. Lyft does not care about their drivers.

I just started lyft 4 weeks ago (uber 2 years ago) and yes they do charge lost item fees which is 15 dollars. I was able to get one the last 2 weekends. Great information as far as a refresher goes. You have a happy New Year and I hope you are driving on New Year's eve because I know I will lol ;) :*

My god Finally a great video Direct and to the point Good for you I’m starting soon and will use your videos as training

My God. This video is so WELL DONE! Even though I've seen it before, I keep coming back. 🔥🔥🔥

amazing video, i like the shortcuts to the next clue, no time wasted. lots of great tips too. thanks!

I wish I could see ur video when I started this crazy ass job, You are one of a kind :)

I never thought to download the passenger app to see where other drivers are at. Great tip. Thank you

Thank you for your very informative Video!!

thank you for taking out the time to share your tips,very informative. thank your very much indeed:)

You packed a lot of info into that few minutes!

Great video! Alot of information. Straight and to the point. Not drawn out. Thanks.

Great info well delivered. Thanks very much.

Lots of great information here! One error for the tax part, though. As an accountant, I can tell you that you cannot deduct food you eat on the job. You CAN deduct snacks for passengers, but as Lyft/Uber does not require you to take trips during lunch hours, it's considered voluntary and not a business expense. And even when it is considered a deductible expense (such as entertaining clients), you're only allowed to deduct 50% of it.

This is PERFECT. I am female Uber driver just starting and you are answering every single question I have. Thank you so much.

😍😍😍😍😍 your videos. Fast and driver focused. Keep it up. You are doing great.

I appreciate you making this video I was unaware of needing to get the ride share insurance

You go girl. Excellent fast informative video

Thank you for talking quickly! I’m a busy woman, and this was everything.

You have amazing communication skills!!!

U absolutely nailed this video!double thumbs up chic!

Great information, Awesome video, crystal clear. Thanks!

Damn woman!!!! Great video.... I thought just another long video with poorly backed up or researched opinions..... I was wrong.... You definitely did what you said you indicated you were going to do and more.... thank you. that's how videos should be!!!!

This was amazing!! Also something about your voice is soothing, sound like a flight attendant lol

Earned yourself a subscriber. Very polite and wise words in this video, you are part a dying breed my friend.

So funny! A buddy of mine just showed me this phone mount yesterday and I searched everywhere and couldn’t find it. Watched your video and you had a link to it! Thank you.

The Only way to make Money driving Uber is 1) drive a Hybrid car that makes 50 miles per Gallon. 2) Don’t accept Uber Pool nor Uber Eats 3) Drive Only Uber X And 1.4X. Min surcharge 4) if there is no surcharge then switch to Lyft . I have been driving for 3 years I know what I am telling you, please do the math don’t became a Slave 4 Uber..

I'm not even an Uber or Lyft driver, but this was so informative and interesting I didn't click out

Great video and all truthful and useful pointers. Two thumbs up 👍🏾👍🏾

THANK YOU ! this is exactly what i needed !!

Can I just say thank you so much for getting to the point so quickly....I'm actually waiting for a Lyft driver to come get me for me to go get a rental my first time today so thank you

Lyfts deductible in Arizona is $2500.00! And they will try to get your insurance to pay for it first. If you don't have rideshare coverage your inurance provider will likely drop you. Look out for yourself. Lyft does not care about you! I was a full time driver with a rating of 4.96 and when I could not afford the deductible they told me tough luck. I drove for an entire week after having my exhaust damaged by something on the highway while transporting a passenger and without warning I was deactivated. Because I reported the damage, which doesn't affect the safe operation of the vehicle, I was deactivated. Even though all I did was report it within 24 hours of the incident like they require. When I signed up I was told that if something happens Lyft would take care of it. This is the end result of Lyft taking care of things.

Yes. I love it when my Uber/Lyft driver goes the shorter way rather than the insane long way all GPS tells them to go.

Awesome video! Very informative!

Nice info!!! I will watch this again and take notes! Thank you for vid😀

Seen this advice from other RU-vid drivers- one of the best reasons for signing up for both is that if one, usually uber, decides to deactivate you pending investigation for whatever reason, you can keep driving for the other company. So you keep your options open and are not tied down to one company.

Wow! This video was great! Awesome tips and well paced. Good Job!

Loved your video ... So much information

I despise the general public and will probably never drive but I found this informative as hell.

You forgot that it is important to ask the passenger if they are looking for any cocaine and that you know a guy

Excellent content. Vastly superior to anything that I've viewed on The Rideshare Guy's channel.

Great advice! Thank you so much for taking the time

I have no idea why this video was recommended to me but holy crap was it informative and efficient! Well done 👍

You can quit anytime Uber don’t give a damn about their drivers

Great info. Thanks for the video.

You did it! A tutorial that lived up to its title. Thank you very much. Learnt a lot from you.

If she is TALKING TOO FAST for you, maybe you're not LISTENING FAST ENOUGH! 😆🤣😁❤️

I don't even drive or ride Uber or anything like that but I just love this girl in her personality. I think she's really fun to watch I don't care what she's talking about LOL

Great video. Thanks for sharing.

Thanks Munchkym for the information

Whew! No need to watch any other Uber/Lyft video! Nice job of condensing lots of info into a few minutes.

Do not rely on app to track miles! They are often wrong. Keep a riding log.

Excellent stuff. Thank you

Wow! What a tip-packed-video👏🏾👏🏾👏🏾 Thank you🙏🏾❤️

Please run for public office.

Let the surge chase you. Lol

You are awesome and filled with knowledge, thank you

What an awesome video! No shall talk, all info. So tired of hearing 2 min of content creators life stories before minimal info. Keep it up young lady

I'm not a driver for lyft or uber but somehow I found your video to be very enjoyable and informing. A lot of work to be a driver I imagine.

WHOOOAAA, Honey, I'm from Texas, not only do I do things slow, I talk slow and I listen slow. You left me back two mountains and a cactus ago. You're sweet though. Thank you for your advice and Uber/LYFT on.

Very well done. Very valuable. Thank you!

Hey I've been doing as much homework on this as possible. Just wanted to say this video is extremely helpful!

change video speed to .75 for best audio experience.

Thankfully I'm from Michigan so it's a breeze listening to her, most people talk too slow on here 😂

Girl - you're the bomb! Thanks to you, I will call my insurance company to let them know that I'm driving! My husband told me not to, but I had a VERY strong instinct that I was supposed to. You are really helpful and smart and will succeed at WHATEVER you do! Good luck!

That was really informative great job

Nailed it baby girl , cheers - great 👍

I have been doing lyft for about a year its not fun anymore I have been getting way to many complaints recently about minor and crappy stuff I be liike really smh I am just doing it till my job I am waiting for starts.

Great video! Subscribed!

If you have a concealed carry permit, I would carry a weapon. Saving your own life is more important than Uber firing you. I go by the saying. I would rather be judged by 12 than carried by 6.

Listening to you talk for 10 min straight. I felt like the Kel from Good Burger movie. Lost. And confused. Welcome to good Burger. 😆👏

Awesome advice. Thanks

Such Great info,,, I am thinking of doing this, so I am looking at as many videos, to educate myself,,Thank you!!!

If I have concealed carry, I wouldn't be telling anyone riding or employing me. There'd be no point in keeping it concealed, then.

There’s enough info in this video to spread it out over 3-4 videos.

I love that you talk fast and you save everyone’s time.

Super helpful. Thank u. I've been driving for about a year and a half and there is so much to know about the "fine print". Thank you!

4:58 lmaoooooooo

OMG speed racer!!!! 😱

You’re awesome! Thank your for the straightforward advice!

Awesome video! You shared a ton of useful information. You spoke fast and were very clear and specific. I would guess you scripted it first which was a great idea.

Uber, Lyft etc are the ACTUAL BUSINESS OWNERS. Not sure why drivers are viewed as business owners. When a company can deactivate your work account/app...who's the real owner folks :-)

Thanks for the advice beautiful!

You are so well spoken and got straight to the point! Subbed

Thank you for the info! Your videos have been helpful!

yeah this vid just totally convinced me not to do Uber or Lyft