Manual device enrollment using Apple Configurator 2 into Apple Business Manager or ASM

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This video will walk you through how to enroll iPads, iPhones, iPods or Apple TV into Apple business Manager or Apple School Manager using Apple Configurator 2 . All you need step by step for manual enrollment using Apple Configurator 2 Apple Business Manager. how to Add Pre Owned Device to Apple Business Manager.
Requirements for Apple Configurator 2:
To use Apple Configurator 2.13, you must have a Mac with macOS 10.15.6 or later. (You can use any Mac : MacBook Pro, MacBook Air, iMac, Mac Mini)
Apple Configurator 2 supports the following devices:
iPad
iPad Pro
iPad mini
iPhone
iPod touch
Apple TV (3rd generation) profile installation only
Apple TV (HD or 4K)
Preparing devices is the first step in any Apple device deployment for business or education. You need to prepare devices, either automatically or manually, before you distribute them to users. To accomplish this task, you use the Prepare Assistant in Apple Configurator 2.
#Apple Configurator 2 Apple Business Manager
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Опубликовано:

1 окт 2024

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Комментарии : 65

@halidmuheed4927 Год назад

Configurator 2 is not available in app store? only Apple Configurator is Available, how can i download?

@IsaacOAA 7 месяцев назад

I'm wondering the same thing!

@Kjaywest 2 года назад

That is the missing thing I needed. In 2022 this still holds up. Thank you

@MarkPhilipAndersen Год назад

What I dont understand is, how do you add the mac itself to business manager?

@ronnieshani6107 2 месяца назад

Only Catalina? How about Sonoma 14.2.1?

@TheLife0025 Год назад

Apple Configurator 2 does not exist anymore.

@john14511 2 года назад

Awesome! Very simple and easy to follow. I was clicking Activate instead of unchecking

@anandsinghyadav2757 Год назад

Good Information, but How to add "Mac Machines" into ABM using Apple Configurator ?..

@magnet6332 Год назад

Hello, to add Mac computer ( MacBook or iMac) you need to install Apple Configurator on your iPhone ( Yes on iPhone) - sign in using ABM admin account - scan the Mac during set up assistance . This process only works on Mac has T2 chip or Apple silicon Follow this article: support.apple.com/guide/apple-configurator/welcome/ios

@nicholas1967 2 года назад

Awesome video worked great for the first 4 "deployments". however I ran into an issue at the end of day where i got an error message Configurator could not perfor the requested action because "iPhone" is not booted. However it is in the middle of compeleting the enrollment (Apple logo + progressbar on the screen). I tried restoring the iphone on the configurator but i was wondering if you might have any ideas? Next step i'm going to try is factory resetting on itunes. and yes everything up-to-date- and restarted/shutdown rebooted. let me know thanks! and great video

@magnet6332 2 года назад

Thank you! I haven’t heard of that error but I found this fix : I ended up calling Apple Support on this one. What ended up fixing it for me was changing the assigned enrollment profile for the device. Then I switched it back to what I wanted. After that, I was able to erase/reset the device and I was able to enroll it. discussions-cn-prz.apple.com/en/thread/253815539 Hope this helps 😊

@davidalvarado4524 Год назад

I ran into an error with the internet towards the end

@monaco1007 Год назад

AC2 will help to add the iOS/iPAD through ABM. But how could do it of MAC?

@magnet6332 Год назад

Hi, I did answer this question on one of the comments below 😊. Please follow this to add Mac to ABM support.apple.com/guide/apple-configurator/welcome/ios

@monaco1007 Год назад

who do we enroll the multiple Organization - MAC OS - device managed by Intune, organization-owned Mac that is already in use by an employee or hasn’t been linked to your Apple Customer Number or Reseller Number.

@balasubramanian8088 2 года назад

How to add a mac to Apple business Manager using Apple Configurator

@magnet6332 2 года назад

At the moment Apple configurator 2 only for iOS devices ( iPads, iPhone, iPods and Apple TV) but soon Apple will release Apple configurator 2 app to be installed on iPhone with iOS 15 then you be able to add Mac using the iPhone. Stay tuned for Apple updates and releases for iOS 15. You won’t be able to add older Mac, when it’s released they will specify macs eligibility.

@Kyle0wnsYou 2 года назад

Thank you so much, this was exactly what I needed!

@magnet6332 2 года назад

Happy to hear it’s helped 👍😊

@shaunpearse4437 3 года назад

Your video worked a treat. Thank you very much!

@magnet6332 3 года назад

Glad it helped!

@vernturnquist6729 3 года назад

Very helpful, got me out of a bind, thank u

@magnet6332 3 года назад

Great to hear!

@greedygray 7 месяцев назад

2024 and this still works. Thanks for solving a headache.

@Rwan1004 2 года назад

Thank you for the video! So easy to follow and understand! But I have a question if you may. I already have an MDM configured with my ABM, once these steps are done, will it get updated in the MDM automatically? If not, can I enter the MDM information in the steps you filled as test to get this result? I’d really appreciate your response.

@magnet6332 2 года назад

Answers: - 1st question: They won't be auto assigned, when you use Apple configurator 2, you have to assign them manual to your MDM . Auto assignment only works with Auto enrollment. - 2nd Question: Yes you can add your MDM to Apple configurator 2 but you have to get the right link from your MDM.

@magnet6332 2 года назад

Hope that answer your questions 😊

@SuprimMusicManiya 2 года назад

Hi Magnet, Thank you so much for this awesome information. Could you please make video on how to link two MDM servers in Apple Business Manager. Please confirm if ABM can support two different MDM servers (Intune and Blackberry UEM)... Awaiting response

@magnet6332 2 года назад

I replied to your same question on my other Video "How to add MDM to ABM". let me know if you have any other questions!

@ivancortez2137 3 года назад

Thank you for this video, I love you

@magnet6332 3 года назад

Glad it helped

@MrDunny1069 Год назад

Apple never makes anything simple

@benjaminstieber4217 2 года назад

Hello. After I follow all the steps and the device reboots after completing the preparing phase, on the device itself I go through language, connect to wifi, activating your device, and then am presented with the "Remote Management" screen which has our organizations information on it. I click next and the loading icon just spins and spins for about 3 minutes, and then I get the following error message: "The configuration for your iPad could not be downloaded from {our company's name}. The request timed out." Any suggestions?

@benjaminstieber4217 2 года назад

I was able to figure it out for my setup. After the preparing phase is complete and the device has started back up, I did NOT immediately start going through the initial setup steps. I first went to my ABM and changed the MDM server from "Apple Configurator", to my actual MDM service. Then after waiting a couple minutes, I went back to my device and started going through the initial setup prompts. This time, when it got to the "Remote Management" phase, it went through just fine and started to apply configurations from my MDM service. Maybe this is common knowledge, or just something wonky with my setup cause I'm not seeing anyone else with this particular problem lol. But hopefully this helps someone else having the same issue. Thanks for the video! Great instructions.

@magnet6332 2 года назад

@@benjaminstieber4217 👏👏👏

@richardm9306 2 года назад

That was very insightful. If I mess up, can I remove MDM?

@magnet6332 2 года назад

Yes, login to Apple Business Manager then click on devices - select the device and unassigne it from MDM. Then restore the device to factory setting ( Not reset all content and settings) to remove the management profile. 😊

@felixkrautschuk4585 3 года назад

Thank you for that video! Is it possible to give a special name to the device in the list of Apple Business Manager? Right now all of our devices are just called "iPhone 11" (+ serial number). I can't see any option within Apple Business Manager. When chnging the name of the device right before the "prepare" step within Apple Configurator 2, the name is being reset to "iPhone" after the prepare step in Apple Configurator and in Apple Business Manager, the name is again just "iPhone 11". When changing the name again in Apple configurator, it remembers the new name, but it is not being updated in pple Business Manager. Do you have any advice?

@magnet6332 3 года назад

Apple Business Manager (ABM) only deal with serial numbers. ABM not a management software so you won't be able to customize it. You'll use your MDM to customize the device name and all other setting and configurations.. Hope this answer your question :)

@felixkrautschuk4585 3 года назад

@@magnet6332 Ok, thank you very much!

@xkoeckiiej 2 года назад

awesome, thanks!

@sg8345 2 года назад

Thank you so much! My issue was due to not having wifi profile setup

@magnet6332 2 года назад

Nice 👍. Glad I was able to help!

@setprofilefactory 2 года назад

Hi, thanx for your help! My only isseu is with tha last steps, I am not able pass though Remote Managment page when I hit Next after a few min it appears a Time Out error and I need to leave the remote managment. Can you give me a tip, what should I do?

@setprofilefactory 2 года назад

the configuration for your ipad could not be downloaded the request timed out

@magnet6332 2 года назад

After assigning the device to your MDM, you have to check your MDM and be sure it can see the device and profile assigned to it BEFORE setting up the device. Some MDMs push profiles within 3-4 minutes and some take sometimes. Preparing the device Apple configurator 2 will assign profile to the device but as soon as you assign the device to your MDM and your MDM push profile to the device that will overwrite and delete Apple configurator profile. I recommend to restore the device to factory setting, then be sure your MDM can see the device and profile assigned then run setup. If you're getting your company remote management profile but getting error then try different wifi/ hotspot or different profile. Hope that will help! :)

@setprofilefactory 2 года назад

@@magnet6332 Hi, thanks for your reply. You mentioned that I have to check the MDM and look for device AND profiles, I did it, I found the device before, but I cant find the profiles. Where this should have being? :D|

@magnet6332 2 года назад

@@setprofilefactory that will be on your MDM side so depend on your MDM. Most MDMs show them under the profile section.

@ismailelyazami9480 2 года назад

I keep getting network error after Clicking "Prepare" even tho the WIFI profile is pushed and the iPad is connected to WIFI. WIFI is working fine tho. Any idea why this is happening

@magnet6332 2 года назад

Hi, it could be a firewall. Try to removed the wifi profile and only connect the iPad to wifi or try different wifi.

@ismailelyazami9480 2 года назад

@@magnet6332 Tried doing it without a wifi profile no luck, I tried connecting to another WIFI connection and I get the same error : Configurator could not download and apply the cloud configuration on “iPad” because there was a network error.

@magnet6332 2 года назад

@@ismailelyazami9480 have you tried to restore the device to factory setting and try prepare again ?

@OutOfTheBoxThinker1 2 года назад

@@magnet6332 yes

@magnet6332 2 года назад

🧐🤔🤷‍♀️

@kevinruperto808 2 года назад

I am trying to deploy certain apps for some specific group of students in my school. Would this work for me in that situation?

@magnet6332 2 года назад

You can purchase apps using Apple School manager, however, Apple school manager doesn't communicate with students or devices, so you have to have Mobile device manager(MDM) linked to Apple School manager then use your MDM to assign those apps to students or devices. Or use Apple configurator 2 to manual push apps to devices.

@kevinruperto808 2 года назад

@@magnet6332 thank you so much for the response! 🙏🏼

@kevinruperto808 2 года назад

@@magnet6332 Actually, it opened up another issue lol. I added the apps from the apple configurator but, once there in their ipad it asks me to sign in with the apple id that downloaded the apps. As far as I know I can only have up to 10 devices with the same apple id? Do you know something that can help with this?

@magnet6332 2 года назад

@@kevinruperto808 when you create Apple ID using applied.com this meant to be used by consumers not school or business, in another way considers for one user with recommendations for 10 devices. You can create managed Apple ID using apple school manager just remember that managed Apple ID can’t use the App Store or iTunes assuming you are using MDM to push the apps and updates. In your case you need another Apple ID.

@iitimunda 3 года назад

this device is prohibited by supervisor,,it is showing me like this plz help

@magnet6332 3 года назад

What was the exact error message and code ? was it prohibited by a policy ? if so means your device is Supervised and while preparing its supervision in "Apple Configurator" or via DEP the option "Allow devices to pair with other computers" hasn't been checked.

@iitimunda 3 года назад

@@magnet6332 ya it is prohibited by a policy my device is subervised only,now i want to change this supervision but it is not allowing me to change with previous error i said ..can u plss help me🥺

@magnet6332 3 года назад

@@iitimunda I found this for you .. try it support.imazing.com/hc/en-us/articles/360006442633-Pairing-The-pairing-between-devicename-and-this-computer-is-prohibited-by-a-policy-a-Configuration-Profile-on-the-device-