Many hospitals defy price transparency rules, report finds

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By law, hospitals are required to put their prices online. But many aren't fully complying, and it's costing people money. CBS News consumer investigative correspondent Anna Werner has more on these "hidden costs."
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Опубликовано:

28 фев 2024

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Комментарии : 196

@DistrustHumanz 4 месяца назад

If it is the law, and they are breaking that law, then why aren't they being charged with a crime?

@somelolplayer6199 4 месяца назад

Rules for thee but not for me

@Calle5ta 4 месяца назад

Maybe it's unenforceable across the board. Just like not every driver that commits a traffic violation gets a ticket, it's probably difficult to go after every hospital that doesn't comply.

@stevetaxpayer6664 4 месяца назад

Because they are not named "Trump."

@Djreactions831 4 месяца назад

@@Calle5taat least in that case go after SOME but NONE is unacceptable

@ughwhyn0w 3 месяца назад

@@stevetaxpayer6664 stick to the subject

@MrNiceGuy500 4 месяца назад

Remember it’s the hospital CEOs and executives doing this. Don’t take it out on the frontline workers.

@flymaluguy 4 месяца назад

@mrniceguy500 remember the hospital CEO has the highest salary. That salary has to be funded somehow….😮 They should lose their not for profit status until they comply. I bet that’ll make them advertise their pricing real quick…

@dontforgettostretch2 4 месяца назад

READ YOUR EVIDENCE OF COVERAGE. The lady at the end says it’s a lot of “work” . Well duh - it’s a YOUR insurance. Read your insurance copays, be knowledgeable instead of complaining what you initially signed up for or ask. Information is all there.

@dontforgettostretch2 4 месяца назад

@@flymaluguy lol ignorant

@flymaluguy 4 месяца назад

@@dontforgettostretch2 yea ok. The people who write the evidence of coverage don’t even read that crap. It’s written in legalese language which most people don’t understand. You would need a lawyer on retainer to translate. Take it from someone who works at a hospital. The patient funds a lot of the c suite perks at the hospitals. They are tax advantaged so the profit margin can be lucrative. When the hospitals budget shows surplus, someone gets to keep a percentage. Take a wild guess who

@flymaluguy 4 месяца назад

@@dontforgettostretch2 how so, pls explain

@paranoidhumanoid 4 месяца назад

Even with insurance, they will make every effort to find an excuse to deny coverage. It's a total scam.

@zensoundsarah9209 4 месяца назад

i just finished a course on the healthcare reimbursement system in the US and it's mindblowing how scammy it is. There were easily 5 chapters in the book warning me about insurance frauds because that's all they ever do! Fraud, fraud, abuse, and the US systems sad attempts to stop it.

@ganymedehedgehog371 4 месяца назад

Insurance companies are supposed to deny coverage. if they paid like they’re supposed to they don’t profit.

@cfltheman 4 месяца назад

There is even a horror movie based on that.

@X_crypto1977 4 месяца назад

The entire hospital/insurance price war is what caused this mess. Real cost are so much lower. You can’t tell me a MRI that’s 5 yr old, has performed 10,000’s of test still costs 5500.00 per scan. It’s all BS to the MAX

@MrNiceGuy500 4 месяца назад

I have to do self pay for MRI since my insurance sucks. It’s $425

@Brad14397 4 месяца назад

$5500? Lmao. That’d be a steal in my area

@X_crypto1977 4 месяца назад

@@Brad14397 I stand corrected …they billed 8500 for one I had to get last week. Looked at the bill this am. The insanity of it all.

@dontforgettostretch2 4 месяца назад

The real cost is Not reading your copays or evidence of coverage and then complaining. Educate yourself sweetie

@DestinyAlready 3 месяца назад

⁠@@dontforgettostretch2you sound like a conformist. Either that or you somehow benefit from all this. Healthcare is free in Europe. You heard? Free. No reason it’s like this in the US.

@andrewwalley9589 4 месяца назад

As a business that provides a service, it’s just corrupt that they are not held to the same standards as a normal business.

@ninjagirl226 4 месяца назад

My experience now days is that most businesses hide their prices. I think it’s to hide inflation. Or in the case of Walmart the employees are lazy.

@OWEN-CASH 4 месяца назад

The fact that hospitals and doctors charge more for people using insurance is one of the many. many things wrong with American healthcare.

@h1br1dthe0ri3 3 месяца назад

If you saw what Revenue Cycle Managers make and the teams of coders and billers they employ to get money from insurers, you would see why they charge less for cash.

@BlueBearOne 4 месяца назад

The American medical system is not broken. It is operating *precisely* as designed.

@Lucysil1970 4 месяца назад

My son just went to the ER via an ambulance. He ended up getting an IV and released. The ambulance ride that was a mile away is $2,500. I was also charged $1,300 for an hour in the ER and IV.

@Truth_Speaker_WakeUp 4 месяца назад

I am so sorry. That is terrible!

@penitenttangent7346 4 месяца назад

That’s under $100 in Asia 😂

@henrykim3281 3 месяца назад

Do not pay. If you drag this out either they will drop it or offer you significant discount

@autobotdiva9268 3 месяца назад

my kid wasnt even transported and it was $250. no ride, no lights, no treatment. $250.

@aequitas8749 4 месяца назад

Get an itemized bill. Look at every single thing you are being charged and challenge everything that is egregious.

@kimberlyfamoly5863 4 месяца назад

Just don’t pay it. If you are retired and are not going to finance anything, then your credit score does not matter.

@hunterxcraft8328 3 месяца назад

Only advisable if you already own the home u plan on livin in outright for the rest of your life. *this is not official financial advice.

@h1br1dthe0ri3 3 месяца назад

@@hunterxcraft8328 I have never paid my coinsurance. My credit score takes a 15 point hit then recovers. I have never paid my co-insurance but that's because there are so many practices in the city I live in. not advisable if you are in a rural area where the same doctor treats everyone.

@paulm5458 4 месяца назад

CT scan is only worth a few hundred dollars. CT patient volume is so high and they will use that same machine for 15 years or more. They pay a technologist around $40 an hour and the contrast and syringe isn’t expensive at all maybe around $20.

@darkness439 3 месяца назад

Usually a hospitals CT scanner is always broken because its ran 24/7.

@davidcantor293 4 месяца назад

Our hospital pays like $1 for a bag of Normal Saline and charges $100 for the bag PLUS a cost for the nurse to administer it lol! A scam.

@Truth_Speaker_WakeUp 4 месяца назад

That’s disgusting and so messed up. Wow.

@sstra5791 3 месяца назад

After my sister had her 1st baby we were looking at her itemized bill...she was being charged $16 per Tylenol pill and $25 per colace pill. So for her 3 day stay she was charged hundreds for Tylenol and stool softener. Just gross...

@1783W 4 месяца назад

Imagine the US providing healthcare for everyone through tax instead of stuff like this.

@usuhbi 3 месяца назад

They need to fund more wars so that companies like boeing continue to make billions from taxpayers pockets every year

@th0rn3gaming 4 месяца назад

Is anybody surprised by this? I think not.

@nunyadambusiness3530 4 месяца назад

Only Americans aren't surprised by this. Only the rest of the world is. Why do you guys hate yourselves??

@Anhedonis 4 месяца назад

How can the prices fluctuate like that? Is this hospital owned by Wendys?

@kojackMintz 4 месяца назад

At least we know "Where's the Beef?" It's with these ridiculous hospital bills.

@AmyKaylasVegas 3 месяца назад

😂😂😂 hilarious

@lynnjudd9036 4 месяца назад

It's not just the price issue, but also hospital bills are so complicated and incomprehensible.

@duancoviero9759 3 месяца назад

By design....

@CourageUnderFire87 4 месяца назад

$54 for a pregnancy test is insane! Hospitals should not be allowed to charge different prices for services. The prices should be the same across the board and reasonable.

@nlb8419 4 месяца назад

Well that same pregnancy test cost $1 at the dollar store!!!! Stop clogging the damn er because you want a pregnancy test!

@badwolf_gtv7725 4 месяца назад

alot of times your made to take one even if you know 100% your NOT pregnant because of similar symptoms @@nlb8419 a CYA thing hospitals will do + for more money too

@e.turduckeny630 3 месяца назад

@@nlb8419Pregnancy tests are a common test done before any number of treatments can be done. It's a pretty normal to have it done along with a variety of other blood tests when you're trying to figure out what's making someone sick. Maybe don't judge others when you don't know their circumstances or the normal procedures in a hospital.

@Zelfal 3 месяца назад

a pregnancy test can be used men to discover if they have prostate issue, but yeah i agree pricing is stupid for that just to pee on a strip and be told by a doctor the same thing that u can see.

@sandraalegria3439 4 месяца назад

They contract different prices for each insurance company .

@ninamatthews8747 4 месяца назад

Good lord if they’re going to price gouge to hell at least they could tell us what the actual prices will be.

@zensoundsarah9209 4 месяца назад

most of the time they dont even know. It's a ridiculously long formula that takes into account the geographic cost of living where the hospital is. All it takes is one greedy person to start adding more numbers than necessary.

@robotmanx2009 4 месяца назад

Judges should render bills null and void if hospitals aren’t following the rules.

@marshmellow1912 3 месяца назад

Agreed

@luciboras 4 месяца назад

Unless the hospitals and insurance companies be held account and penalize, there would be no change and the policy is ineffective. When you are in pain, you are not thinking of anything else.

@Bradimoose 4 месяца назад

I'm always afraid of getting sick or hurt travelling out of network. My deductible goes from $3900 to $11,000 if i'm out of network.

@stevenledbetter80 4 месяца назад

I just don't pay it. Put it on my credit. It will never get paid trust me. And if i get sick again you still have to treat me

@amnrob101 4 месяца назад

The CMS report reveals 30% of hospitals are non-compliant with the rule. That's significant

@ResistanceQuest 4 месяца назад

Ain't the free market great

@guardianoffire8814 4 месяца назад

Ain't the representative democracy great...

@haute03 4 месяца назад

@@guardianoffire8814 No, but it beats the alternative.

@duancoviero9759 3 месяца назад

@@haute03no.... It's been proven it doesn't

@svongsa 4 месяца назад

Hospitals will have surge pricing next.

@thatoneguy4783 3 месяца назад

As a millennial I can confidently say, the American Healthcare system has failed us. The lack of transparency and fear of these extreme costs stops many of us Americans from even getting checkups for fear of further complications. Anything beyond a normal visit could financially cripple and devastate us for the rest of our lives. We have to even uber to a hospital since an ambulance is over a thousand dollars for a 5 minute ride

@seymourbutts4654 4 месяца назад

If politicians corporations and states don't have obey the law or the courts than why should we ?

@BigWillieFreestyle 4 месяца назад

Remember everyone -- "greatest country on earth." And the only country that makes it's people deal with stuff like this.

@theresaj.pereda7648 4 месяца назад

I wouldn’t pay it!

@joeanderson8839 4 месяца назад

This is why we should have social medicine in the United States.

@oscaryuen311 4 месяца назад

The reason why it is charged so much is because insurance is supposed to pay the $16,000 and cash is for upfront which is much less than what they would charge insurance. But the insurance just pass the cost to patient.

@tharris2853 4 месяца назад

I wonder if she can sue

@bgregg55 4 месяца назад

Travel medical insurance is an absolute total joke. If you ever make a claim they will pick apart your medical history/application & find something that you forgot to include & not pay for any of it. Don't waste your money.

@amolochitis30 4 месяца назад

Medical care in this country is so high that people are choosing to die before going to the doctor. Ridiculous!

@Sid992 4 месяца назад

Oh, they are supposed to follow the law? I thought they were optional for billion-dollar businesses.

@Native722 4 месяца назад

Class action lawsuit

@Freddy-ih4xo 3 месяца назад

I never paid a hospital bill in my life… those go straight in the trash and my credit score still 800

@cptfreeman8966 3 месяца назад

On god They gon have to get it back in blood 😂

@gustavosuarez3096 4 месяца назад

Rules like this must be enforced and have medical providers responsible and accountable to be fair in their pricing. Medical care has unfortunately become a for-profit business.

@djt3rrv875 4 месяца назад

Lol sorry but I laughed a little when the lady was surprised that the CT scan was $11k. But maybe there are still people who don't know how outrageously expensive US Healthcare is....? I've been charged $400 for a urine dipstick test that I can purchase on my own at CVS for $30 for a box of 10 strips.

@alfabdall 4 месяца назад

This should never happen to anyone ever, it can happen to anyone. I had a medical emergency and went to the emergency room with good insurance. The insurance company ended up claiming there was no medical necessity even though I was literally choking to death. I received a bill of $16K, and eventually the hospital negotiated with the insurance company and brought it down to $1,500. However, this was 6 months after the event while I'm sitting around trying to appeal their decision worried that I was on the hook. I am a Republican, but when it comes to health insurance the free market has failed miserably. This is one issue I believe should be socialized even at the cost of increased taxes.

@charliedallachie3539 3 месяца назад

Same, healthcare reform is one of the few things I’d vote democrat on.

@Pinaskuhandaw 3 месяца назад

The IMG will do reinbursement if she had a Surgical Procedure after CT scan. The travel insurance are only covering emergency services.

@Wongseifu548 4 месяца назад

The place where they are pretty much guaranteed to price gouge and get away with it is pretty much the healthcare system

@MsEriKaT 4 месяца назад

Set up a payment plan...$50 a month. Take it or leave it.

@bakerwannabe4435 4 месяца назад

I’m sorry this happened to this lady. Sadly it happens to thousands of people every day. Our laws need to be changed and more specific. There needs to be real transparency and accountability. Yes, hospitals typically offer a cash price for you to pay at the time of service but you typically don’t know what that price will be until you are billed. You can ask to make arrangements to be billed and make a payment plan which in some hospitals is at least half of what the typically charged price is. Ask when you go in and keep detailed records. Ask in writing while you’re there to be put into your records or if someone is working from the finance office maybe you can speak with them. Sadly, if it’s an ER visit, you typically don’t feel well enough to do all of this especially if you think your insurance will cover it. The bill can be negotiated. Do it all in writing. Also, the 2 biggest companies for lab tests have a cash price list also- not for labs done at the hospital but if you go to one of their blood draw facilities, you can get lab tests with a Dr’s order for at least 50% off if it’s paid in cash and up front.

@RoseNZieg 4 месяца назад

fight the bill if the hospital pull a stunt. second thing to do is to never go there again.

@GenericHandle666 4 месяца назад

You don’t need to pay hospitals for medical care. That’s the one instance where companies can’t ruin your credit.

@MattSezer 4 месяца назад

They can still sue you.

@GenericHandle666 4 месяца назад

@@MattSezer For quarters? Or my pocket lint?

@Madamchief 3 месяца назад

They just sell the debt to a collection agency which will ruin it

@jackchoy6969 4 месяца назад

Here in the U.S., everyone's paying for health insurance and yet they also don't want to see a doctor or go to a hospital even if they feel like they're dying because they're afraid they'll go bankrupt simply from the visit. Meanwhile, in other countries, people have no problems going to visit a doctor for a minor cut or cold because they're free or a small charge. Yup, U.S. healthcare is broken no matter what the pharmaceutical and medical community are saying.

@patriciafeeley7997 4 месяца назад

It’s not compliant with the Hospital’s stated Mission

@BrianDouglasCapps 4 месяца назад

The cost of living keeps rising every year. It's getting harder to keep up.

@2148aa 4 месяца назад

Not according to the president. Things have never been better.

@ajax7ox729 4 месяца назад

Its dynamic pricing

@tharris2853 4 месяца назад

They got to pay these administrators some how.

@duancoviero9759 3 месяца назад

Replace administrators with CEO's and then you're correct

@niospartan 3 месяца назад

In america everything is a business even if your life depends on it.

@cptfreeman8966 3 месяца назад

This country worships the dollar like it’s a god

@2148aa 4 месяца назад

Yah it all sucks. But if $16,000 breaks you. You best not be traveling. Stay in Ecuador. Go home and let the collection agency find you. If you are an ex pat. Why aren't you enrolled the Medicare as a backup??? I had two cat scans in 2020. $3500 list price apiece. Insurance got a 70% discount an payed $1100. Such is life.

@olicoasters 3 месяца назад

Is it just hospitals? I get constant bills from urgent care and other practices without notice

@l.ls.8890 4 месяца назад

As great as America is it is unfortunate you are ripped off from "Cradle to Grave". That is the American Dream of consequences

@VSpoodle 3 месяца назад

In other news, water is wet.

@C.P.C3719 3 месяца назад

And they wonder why no one trust the healthcare industry

@bloodshed102 4 месяца назад

You know if we pushed for free healthcare we wouldn’t have to shop for healthcare like were trying to find a deal at a grocery store. We pay more for worse care than any other first world country all while they have universal healthcare. I would rather pay a bit more in taxes than be stuck with tens of thousands of dollars in health care debt. We need to realize that these companies cannot hold themselves accountable because almost every time they will refuse to do the right thing. There needs to be steep penalties for medical facilities who aren’t compliant. At the billion dollar company that I work at, our health insurance is expensive to the point where it’s over 500 dollars a month for 2 people all while giving you terrible coverages. No where in the United States should needing medical care bankrupt you or be the reason that you die. Unfortunately it does seem that having great health insurance or money can be the reason you live or die.

@aaronarmijo3626 4 месяца назад

Obamacare helps pay for military spending. The USA Goverment loves healthcare price gouging.

@xuimod 3 месяца назад

The health care industry is $4.5 trillion. If the health care system was its own country it would be the 3rd largest economy in the world!

@airgunningyup 3 месяца назад

the entire medical care system in the US needs to be torn apart and started over from scratch.. This system doesnt work for anyone anymore.

@BoydGilbreath 4 месяца назад

Ugh!

@zensoundsarah9209 4 месяца назад

only medicare insurance is required to disclose an advanced beneficiary notice of non coverage, sadly it's not required for commercial insurances. the patient should have been notified of insurance not covering. She can potentially appeal the claim if she is still a US resident. Pricing is not widely available because in the states we operate under a prospective payment system so the patient is seeking care from the hospital for pps. If anything she can give the hospital a bad rating and give a complaint. Most hospitals have incentive based care. If the management and patient care quality is subpar they can easily go under.

@dontforgettostretch2 4 месяца назад

Yeah she’s commercial insurance and didn’t read her evidence of coverage. Of course the uneducated complain

@AndrewDavie-er3ug 4 месяца назад

That's why I believe that my body is its own doctor. If I'm that afraid to die, then I don't want to be living.

@philalethistry7937 4 месяца назад

Sad day in America when all the news can tell you to help in the case of an actual medical emergency is "Good luck." These CEOs are criminals. When are they going to be held accountable?

@nickwinn 3 месяца назад

Just need a new law, if the price isn't online, it's free.

@lokesh303101 4 месяца назад

Time of Hours spent in Hospital 🏥 Medicare and the consultation fees are to be reviewed.

@kalasue7 4 месяца назад

A one insurer would help fix price transparency issues

@charliedallachie3539 3 месяца назад

Typical corporate greed at it again

@bgregg55 4 месяца назад

They always have to give the industry professional media mouthpiece a chance to bs her way through a canned response like that fools anyone.

@mr.pizzamarlon 4 месяца назад

48 😳... Is the patient in a coma?

@MrCobolt 4 месяца назад

As a floor nurse, I, for a fact, mess with the pricing and billing. (Satire)

@aymanhawari2589 4 месяца назад

St Anne killed my mom

@Tantura1948 4 месяца назад

When is the news going talk about #Tantura

@user-bz5io6ph8w 3 месяца назад

Please sue them. Hospitals charge $500 for ibuprofen and saline solutions

@oleopathic 4 месяца назад

Top-of-the line scammers. Why are we still complaining in 2024!?!

@stevenv8251 4 месяца назад

Should just went to hospital in Columbia

@americanbobtail1 3 месяца назад

When did the country of Ecuador become Columbia?

@KS0102 4 месяца назад

Hospitals are making up for their losses because insurance reimbursements are so low.

@0-Elias-0 4 месяца назад

_When you're hurt and in need of medical work, the doctor can charge you everything that you're worth_ Stay Out of Hospitals, Ladies & Gentlemen. #1 Rule: Watch What You Eat #2 Rule: Wash Your Hands #3 Rule: Exercise Regularly #4 Rule: Count Your Blessings

@deandecoursey2334 4 месяца назад

I’ll agree with that. Over a 2 year period, I went from taking no prescribed drugs to 7. I will continue to do what the doctor tells me to take, at least until the immunotherapy sessions are over in September. What I haven’t told the Doctors is that I plan to move to Thailand in 2.5 years, after my son graduates from high school. After that, I will be up to Thai doctors to keep me alive at a reasonable price. If that means I have 6 months of retirement there, so be it

@ecaldwell9 4 месяца назад

That’s what this Good Faith Estimate Law is all about.

@patientzero291 3 месяца назад

America needs to set a minimum charge for services for their healthcare.

@duancoviero9759 3 месяца назад

Who is America??? If you're referring to politicians, it's never gonna happen

@jamesstpatrick8493 4 месяца назад

Dont get diagonis scans in america❤

@HollyDutton-wz8fe 4 месяца назад

Insurance and healthcare should be affordable whether they are for profit or non-profit. Healthcare is a right, not a privilege.

@Draiger_ 4 месяца назад

Go to your congressional member every single time. They hate hospitals.

@peterrao1 4 месяца назад

The healthcare system in the US is more complex than just posting prices!

@writerconsidered 4 месяца назад

Universal healthcare. She got sick in the wrong country. I looked it up and even Ecuador has universal healthcare.

@nlb8419 4 месяца назад

Imagine how many people will die because the decision to seek medical care in an emergency is going to be influenced by knowing the cost ahead of time!!! Yes this is evil and things should not be this way, but being able to looked up prices ahead of time is not the answer!

@joshuauriarte452 3 месяца назад

This is why we need medical included with our taxes, and most hospitals made government owned so everyone can get medical care they deserve. We already pay billions in taxes for medical, why not make it included?

@paulsaragosa371 3 месяца назад

Thy titanic love soothing sounds great songs 🎵

@CSCharlesIV 3 месяца назад

Healthcare has gone the way of a business like buying a car instead of a public good like police and fire fighters that’s where the flaw is.

@gilberth6697 4 месяца назад

HOW ABOUT YOU STOP PAYING $600 a month TO INSURANCE (WHO WON"T PAY UR BILLS ANYWAY) AND PAY IT TO THE DOCTOR THAT IS ACTUALLY DOING THE WORK

@JD-cd5sq 4 месяца назад

She lives in Ecuador, what are they going to do, if she refuses to pay which she should.

@charliedallachie3539 3 месяца назад

Crazy how people keep voting for this healthcare system to stay

@marijuanaman4289 4 месяца назад

I won't pay them. They can't do anything about it anyway 😂

@dontforgettostretch2 4 месяца назад

READ YOUR EVIDENCE OF COVERAGE. KNOW YOUR COPAYS. CALL MEMBER SERVICES. ASK QUESTIONS. Or end up like this lady

@yehuo2825 4 месяца назад

healthcare should never be free market and healthcare should always to serve the people not for profit, but in the usa healthcare is only listed as nonprofit, but they all make a huge profit and in the usa healthcare dictates you live or d i e...

@christophertaylor4340 3 месяца назад

This is what happens when you allow corporations to pay to play in politics. If you're daft to what's going on, look into campaign finance.

@dontforgettostretch2 4 месяца назад

@e.turduckeny630 3 месяца назад

Eh, I have a relative who works as an insurance specialist in a large health center. I've lost count of all the times she's told us about how an insurance company basically denied coverage that the policy provided. I've even had a procedure pre-approved (both verbally to me by a rep and documentation sent to the dr office), but then later received a claim denial letter after the procedure was done. Insurance rep couldn't tell me anything. The dr office pulled up the pre-approval. It was confusing as hell. Eventually I got a partial payment and the dr office cut me a break. But the dr office basically said they see it all the time now. They're even seeing small print at the bottom of pre-approvals that say something along the lines of, "Pre-approval does not constitute approval. Claims may be denied for cause at any time." You can be proactive and educated about your policy and still get hosed.