Lots of comments here. We'll leave this last comment from us: I understand that many of you don't know the full story and didn't watch to the end. CaliMotoTV's BMW M1000R blew up on the track. That bike had a full exhaust and an ECU flash. BMW fully replaced the engine under warranty. Why was Bill's replaced even though modification were present? Carwow's STOCK M1000RR blew up on the drag strip. (Don't know the result of their situation) Anonymous BMW employees have reached out letting us know of their shady practices, and of an on-going engine recall which is hush-hush. Read the comments here from so many other people with issues with their BMW. We're bringing to light an issue within the industry that needs to be addressed. We have the means to buy a new engine. What about another person without the resources? . . Faulty engine assembly or faulty bearings... And the warranty was denied. What do you guys think? We would love to know 👇 But we're working on getting a new bike, so stay tuned!
Sad BMW has come to this,never will own another one myself n definitely would have sold it too after all that bullshit !!! ABSOLUTELY NO WAY ITS YOUR FAULT !!!!
@@Motomillion I can’t recall exactly, i think it was through my dealer the sales manager. I had ordered my bike last august and had to readjust because it wasn’t coming anytime soon. It was a stop sale. They never expressed why I believe but he heard it through his connections. I ended up with a 24 ducati v4. I had an Aprilia rsv4 and was nervous about Italian products. My new limited broke down constantly from the start. Aprilia bought the bike back with only 300 miles last July.
so you removed the break-in limiter, went to put an aftermarket dyno tune on it, redlined the engine within the advised break-in period, and blew the engine up?
I understand that you don't know the full story and didn't watch to the end. CaliMotoTV's BMW M1000R blew up on the track. That bike had a full exhaust and an ECU flash. BMW fully replaced the engine under warranty. Why was Bill's replaced even though modification were present? Carwow's STOCK M1000RR blew up on the drag strip. Read the comments here from so many other people with issues with their BMW. We're just bringing to light an issue within the industry.
It says right in the American manual, no full throttle until after 621 miles and nothing over 9000 rpm......even if the engines are having problems, I'm not following any other procedure other than what the manual tells me on my $40K motorcycle. Not following the manual, then blowing up the engine, gives BMW a clear out. I don't have any sympathy for 'motomillion".
you lost me at 18:52 haha ... the break in rev limiter is part of the warranty whether you "believe" in it or not. like how hard is it to put 600 miles on the bike?
I put on 120 miles on my new bike the day I picked it up at the dealers, before the week was out it was due for its first service, this bloke had this bike over 7 months and only put on 400 miles, says he hasn't got the time to run it in but finds time in 7 months to do a pile of alterations on the bike, found time for no reason to DYNO it and rev the nuts off it, fucks the engine then finds 38 hours to drive it to his mates BMW mechanic hoping for preferential treatment, this plonker needs to get his priorities in order.
@bobp6742 😂 love this comment! and then proceeded to do a 35 minute session about it. guy could have went for a 2 hour ride and be halfway there with the milage
@@TwoTechnics76 He has a bike worth 40k that had only 9 miles on it and what does he do, takes a fucking angle grinder to it, he's not well in the head.
@@bobp6742 yeah I found it weird he took it all the way to Cleveland Ohio from South Florida, because he doesn't trust anyone else?? wtf? there's many certified BMW mechanics and shops in the state of Florida that work hard on these bikes and do great work... something doesn't add up about all that
@@TwoTechnics76 He knew he'd fucked up on the warranty and didn't have the means to buy a new engine. He said his mate worked as a BMW mechanic in Ohio and he went there just hoping his so called mate would just say to BMW that it was a fault in the engine and he would get a free engine, but it didn't work out that way 🤣🤣 So now he's whining and crying how bad BMW customer service is. Am glad BMW stuck to their guns and told him to piss off. I bet they've watched his videos of him breaking the warranty, their not that stupid.
Im sorry but it should have gone immediately to the dealer after the warning. To then ignore the error and dyno and tune the bike was just ridiculous. If BMW did the first service they probably would have spotted it didnt sound right! Im sorry just heard where you said it was overreved with the limiter removed. There you go absolutely aggree with BMW decision sorry
I had my engine blow on my 2020 S1k at 5,800 miles. All recalls and maintenance done by dealer after 3 years and 2 months. Meaning the warranty was out when it happened. So I’m out of a bike that should have had plenty of life left.
Somewhere at Mottorad HQ engineering dept in Munich, Hans is sitting at his desk ,sipping on filter coffee while watching this video and thinking.. Oh shit ! i probably should have triple checked the rod cap bolt torque settings before signing off to the engine assembly guys. What is it about rod bearings that they cant get right , even in their road cars, e46m3 , e90m3 , e60 m5, F10m5 all had higher than avg rod bearing failures and now their top of the range super sports bike
I can't speak to the bikes. But, on the cars, BMW decided that they would put rod bearings in that only lasted through the warranty/1st owner, in order to make more money. They literally only put enough wear material on the bearings to last 40,000mi ish. Clevite makes bearings for most of the cars that have the issue, that will last a "Normal" amount of time. Luckily BMW was kind enough to build the vehicles, in most cases, so that the bearings can be replaced without pulling the engine... But, yeah, terrible idea...
Ive got a 23' M1000r with 2,500 miles now. No issues... but i broke in the engine correctly and the bike is stock. I track the bike regularly and reach 14k rpm regularly.
Man, so sad to see this...reading the comments seems like it's luck of the draw...I have 13k miles on my '21 S1000RR, about 3000 track miles alone. BT stage 2 since the initial service, and 0 issues over the last 3 years. Hope someone from BMW sees this and does the right thing.
So truly happy to hear comments like yours! At the end of the day, it is always great to hear good stories and know that some of us get to enjoy these machines as intended!
You're bold to come up with a video like this. Engine had issues at 9 miles, you disregard. And what do you do? You tune the engine, remove the rev limiter, and now expect BMW to honor warranty? Any manufacturer WILL have the legal right to deny warranty in your case. And I'm not defending BMW because most likely, this was a bearing that wasn't torqued to spec that caused all this. But the good news is this very controversial video will probably get you enough monetization to pay for this engine (if you actually paid for it, not a sponsor).
He was checking the horsepower and torque, you need to be in gear to do that. Nobody is going to redline their bike in neutral while on a dyno.@@CyberChrist
Just because some turned out faulty, doesn’t mean that every bmw bike is not worth getting. I have a 2020 s1krr and the thing just works. Nothing was ever wrong with it (and i hope it stays that way😅)
@@darrellpatenaude3825it’s not just BMW. I got a new KTM 390 Adv. Fork seals blew 4 times in 7k km, road use only after first blown set. They refused warranty claim. Only after endless arguments threatening to sue they decided to pay back repairs. Only after replacing 4 blown fork seal sets in less than 1 week apart eachother they finally agreed to have the fork replaced.
Dude. You literally removed a safety put in place to protect this from happening. I was with you until you said that. You couldn’t ride the bike for a few days??? People would kill to put 600 miles on a bike like that. I’m not saying you caused it, but what did you expect?
Sorry to hear guys. I had a R6 let loose 2nd gear at 1200 miles at 10 months. Yamaha said abuse. Never dynoed, never tuned, never tracked at that point. Just a Yoshi can. Denied. Never bought another Yami. I have a 22 S1000RR these days. 2500 miles on the clock now. I have a Project SC can on her. No header, no tune. Doubt I'll put a tune on her after seeing this video. They will void warranty for a tune for rev reasons that you mentioned in the video. Hope you guys get it figured out. Sad to see such a beautiful bike bite the dust.
BT Moto should have taught you that even if you return the ECU to its "original" state with the handheld, BMW will know it. In fact, the handheld is incrementing the flash counter via the OBD flash. Each service visit results in a unique 256 byte record in the ECU flash as part of the update (without changing the code or data tables in any way). This change can't be covered by BT Moto without sending them the ECU and the adjustment is made by connecting the unit on the table. By simply recording the service visits, the recorded CVN, the number of flashes, BMW HQ will know that the ECU is experiencing interventions outside the service network.
I think the issue here is the regulatory environment around consumer protection in the US. Here in Australia, warranty is covered by consumer laws which override manufacturer’s warranties, meaning businesses cannot take away a consumer’s right to a refund or replacement for faulty products. The more expensive the product, the more protection the consumer gets (eg. A $40k bike vs a $50 clock).
@@Motomillion I honestly think you should commence legal proceedings. That will get their full attention and will probably lead to a satisfactory outcome for you.
He doesn't have a claim because he isn't a certified Bmw motorrad tech. And removed the Rev limiter. Regardless if the engine was faulty and they did it correctly or not. It voids the manufacturer warranty. That's why you need to take it to the dealership. Is it right? Maybe, maybe not. It's the way it is. Had he done what "Calimoto" did, he would have not had to pay out of pocket for it.
Why did the dyno operater let it sit at that high rpm for so long? He hit the stop button but the dyno brake didn’t activate. Either it doesn't have a brake or it malfunctioned. Either way, I don't think its a coincidence the bike revved super high and then had a problem. Since you mentioned over rev, only two ways that can happen. You had a mechanical over rev or a tune that raised the rev limiter. Unfortunately, this is your fault. Instead of breaking the bike in properly and making sure everything was good, you rushed it so you could start modifying it for youtube views. Now you're looking for BMW to cover an engine repair when you ignored their warranty terms and conditions. I'm willing to bet the 19 hour drive had a lot more to do with a Tech that would hide certain details about your bike to get it covered by warranty. Did he reflash it back to stock before starting the claim? BMW can see that too. Theres really no way to install a tune that BMW can't see. The BMW electronics is way more advanced than Japanese brands. Its hard to fool BMW.
Brother this story makes me sick to listen to. We own 6 K67’s right now along with 2 M1000rr’s and did have an engine failure on 1 of them with 900 miles. BMW replaced the engine within a month. I honestly can’t believe why they are being like this with you. Very disappointing.
Just because he did not respect the rules about the rev limiter. The engine is obviously faulty but he just void the warranty stupidly. As simple as that. Another case would be that if you don’t do the service at a dealership is enough to void the warranty. It is written on it. I am not saying BMW is right but lawyers are lawyers.
@@Fabs821 that's BS about the rev limiter and dealership doing the first service. Any backyard mechanic can do the oil, filter change and look over everything. I have to 2 new bikes and I have done all the work myself on them.. I was told from Yamaha dealership that I could do the first service. Manny didn't do anything wrong or abused the motorcycle. I hope BMW does the right thing for Manny and they do not lose to many customers and new sales!
Usually BMW guideline is not to rev up the engine more than 5k/min for the 1000km. I drive a BMW S1000RR on the racetrack only and no problem at all for the last few years..Hello from Switzerland
It states in the Manual rev limiter can be removed from 350 miles. This is total nonsense from BMW. They need to do the right thing here and change the motor. This man had an issue with the bike with only 9 miles. Get out of here with that nonsense BMW.
I also understand some critics and I would treat this bike different. BUT the M1000RR is made for racing. It’s the base for Superbikes. So I guess there should be some kind of resilience in it.
This is a race bike with a license plate. I’m not saying you didn’t follow the break-in procedure to the letter nor should a 250 RPM over-rev cause the connecting rod clearance increase so drastically. With that said, failure to follow the break in procedure to the letter, or failing to follow the instructions on the display that said get to a dealer ASAP, means you’re begging for a warranty denial. If your local BMW dealer is crap, why on earth would you even buy one. You must love paying the BMW tax, consider this a valuable lesson in how the tax works as the consumer has to pay. This is why I have stayed away from BMW, and I love their GS, but I would never buy a new one ever. I refuse to pay the BMW tax!
I think BMW has used parts/materials which take longer to bed in that those of other manufacturers. They had issues with this on 2010 and enforced the hard 9000 RPM limit from 500-1200 KMS to prevent failure. The parts may be inferior, or may just need a more specific bed in procedure. Manual says not to exceed 7000 RPM for the first 300 KMS. You would have to read this to know this as there is not a 7000 RPM limiter. They've got parts of which only will last if the break in procedure is followed as per their manual, as a result of their engineers testing. Mechanically: Poorly assembled rod cap/faulty or miso stalled bearings possible Legally: You put bike under full load before 1000 KMS When you put on the dyno Running-in speed
I think that these engines have extremely low clearances in order to perform the way they do. The clearances are NOT ideal for high revs until the components actually break-in. Which means that there WILL be problems if you do not follow the break-in procedures. If you're not a sponsored race rider, you should always follow the break-in procedures. In professional racing, it is understandable that the corporations may play by different rules, as the bike there is technically a billboard on wheels. It is just business and you shouldn't take it too personal... Especially, if you did not play by their rules. That was your own choice and you took that risk. IMO...
I was waiting to hear something about not waiting the 600 miles to remove the Rev limiter. At that point it really does not matter if it was you or a manufacturers defect because the warranty is void.
First Gen BMW S1000RR bikes when they first came out has similar issues with rod bearings and broken rods. BMW root caused the issues to improper break in. Soon after the first introduction of the bike, a factory break in limiter came on all bikes and the issue went away. Now we have people removing limiters and tuning bikes before the brake in interval is done. I get it as people want to ride the bike. To me unless I'm racing it and knowing the warranty is voided any ways I would follow the rules to the letter so that if there is a issue it would be covered. I had to brake in my S1000RR M bike and I had the dealer unlock it so they bear the burden and could confirm it's is good to go. Mine is for racing and only used for that and practice days and it's been solid.
Well said. As I've said in another comment, engines as sophisticated as these have very tight tolerances, so it's only common sense that it has to go through couple of hundred heat cycles before everything is nice & smooth and the oil has had a chance to form the protective film on the rod bearings' and cam journals' surfaces. Am I wrong?
These aren't Japanese bikes or engineering that can handle twice the stock power with dependability. These are European bikes that are built for profit.👌💯
It's a BMW! There slogan is "The Ultimate Driving Experience". Buy it, drive it, it breaks down, take it in for expensive repairs. ZUKE NATION IN THE HOUSE!!
I got rid a BMW R1200GSA after two drive failures, one u-joint and a failed ABS unit. Pure overprice junk. One thing that sucks about BMW sometimes BMW will do a goodwill repair out of warranty repair, cover parts cost and labor or just parts. For the next customer BMW refuses to do anything. I still own two R100 Airhead BMW that are well built machines.
Bmw lost me as a long term multi bmw motorcycle owner when they stonewalled me over warranty issues, a total run around to the point I just returned the motorcycle and walked away
My S1000RR 2020 did the exact thing at 700mi.failure on piston rod bearring cyllinder 3. Total std trackday bike. BMW took it under warrenty after a lot of comunication… the new engine blew the waterpump at 2000mi when installing a new top gasket we found that the exhaust cam was missing a tooth on the sprocket…. BMW refused to help this time… stil cant figure out how im responsable for a blown waterpump on a engine with 2000mi..
Hi Mani I am really sorry to hear about your experience, however, you have not explained all of the circumstances in which you purchased this bike. You said that it was kinda a weird situation and you never actually ordered the bike but had the opportunity to purchase it 2:14. This may be something BMW knows about and this may be why BMW would not replace the engine free of charge. If you purchased the bike new, how come it had 6 miles on it 2:27, how come it had not had the PDI and, when the malfunction light came on after 9 miles 2:42, why did you not call the dealer and ask him to pick up the bike, take it back to the workshop and check out what was wrong? Your contract is with the dealer who sold you the bike, not the manufacturer, so all your consumer rights are against the dealer. The dealer then complains to the manufacturer, who sold the bike to the dealer, but you never went to the dealer! Why not? At 5:00, you say that, if you paid $40,000 or even if you paid $20,000, you would expect . . . . did you just pay $20,000 and, if yes, why? Did you purchase the bike from an auction, after it had been written off, following flood damage or perhaps it was stolen and recovered after just 6 miles and you bought it for $20,000 for that reason? Did you purchase the bike from an individual, who rode the bike for just 6 miles 2:28, thrashed the engine and damaged it?
I would have ridden it around 600 miles so you could remove the limiter for free, and I would have never gotten out of 4th gear lol If you removed it, put it back before taking it in for warranty work, it is an easy out for the manufacture. What you should highlight is that you can't buy a service manual for your bike anymore from BMW, I got mine a few years back and now they don't sell them.
I have a 2023 mv Agusta brutale 1000 RR and when I bought the bike yes they do have a rev limited I can’t rev the bike more than 9,000 rpms till it hit the 600 miles on its hard to believe but some manufacturers do that
My Aprilia handbook specifies max revs at various mileage intervals. Was a little surprised to see your bike being redlined on the dyno at only 400 miles. Are BMW ok with that?
@@roybatty2030 I had a s1000xr.. motor was great and never had a problem. I understand the m1000 is different.. that said, I am a bit anal about my breakin, and don't consider a motor broken in till it has about 50 hours on the motor.
Man its frustrating to me just watching. This is where social media shines and gets this kind of information out for the world to see. Hope this gets straightened out for you and they become honorable.
Remember cbr1000 rr with juice box 🧃 it was riot but when change fuel ratios the engine catches up but when its breathing have to block plate remove smog etc
My nephew is a BMW technician in a reputable BMW Dealer and he told me that last year they got 17 engine failures similar to your video . I feel your pain brother .
My Ducati Diavel 1260s burnt oil for 2 years... full compliment in 3000kms. Then it ate a valve. Duacti replaced under warranty. The head of Ducati in my country stated "we want people to ride motorcycles" - 3 weeks later there was a new engine. It took a bit of work to get there, but they knew it was their responsibility. Sad not all companies put customers first.
I believe the '08 through '11 CBR 1000rr were known to burn a quart of oil between oil changes. Honda claimed it was normal, and end the end of the day engine failures were super rare on that model.
@@taylorhickman84 This was 2019 model... and ultimately the issue lead to the catastrophic failure of the engine. The point is modern motorcycles should be more reliable... due to the price paid.
they are pushing more and more power cant be reliable though. as i said before s1000rr is cheap copy of GSX-R engine thats being in development for 50 plus years now. I will always have japanese bikes. All four kings from sunrising east. You can stick turbo they go thousand and thousand of miles. Europe cant build as Japan does ppl dont know that hence buying this types of bikes. three four in head@@cameronmale83
but you didnt take it on a dyno and a 400 mile ride with an engine warning light and some dude telling you pdi hasnt been done. Because thats what he did and stated in this video. Thats why he wont get it warrenty. Its not BMW's responsibility anymore when he does that
So sorry to hear about this, you look crestfallen, I had a GSXR 1000 engine fail a few years ago (300 miles old from new!), took it back to the shop i purchased it from, after inspection (the next day) they got 2 technicians from Suzuki UK to come up (in day 3) and they diagnosed there was a problem with the engine, they already had a replacement engine just in case with them in the van, and replaced the engine the same day ( day 3), I also got a letter of conformity for the new engine from Suzuki, and one apologizing for the failure. Now this happened to me in the UK, I would have thought you would have least been given some compassion in what is BMWs flagship motorcycle, SHAME ON THEM!!!.
You see, your experience with Suzuki win's your business for a long time. It even makes us happy to hear stories like this and makes us consider such brand names too!
I've just started a job as a Steam Turbine Engineer. I would have saved up my hard earned money and purchased an S1000RR or M1000RR simply because of how fast they are. But after this video. I'm not wasting my money for a bike that might get me 1,000km before going bang. Last year I purchased a bmw 318d and got scammed too, purchased a bmw a decade ago and ALSO got scammed. I think once I save my cash in a few years, I will just go with suzuki or Honda for reliability. I've owned my suzuki bandit for the past 5 years and it's never let me down once.
I saw an engine failure on the new M1000RR last year in a track day. I'm taking delivery of a new S1000RR tomorrow switching from my R1. Wish I didn't see this video now haha.
what...? why would get a bmw over a r1. well just dont void the warranty and enjoy it but maybe consider selling it when the warranty runs out. those beamers always have major issues, stick with japanese
I agree, my friends have had lits of issues with theirs and they aound funny before warming up. Face it, its not the bike it used to be. kawasaki ftw @philb8344
Blows my mind they wouldn't have got that covered under warranty for you guys...sorry to hear that man. I have a feeling you are going to be hearing from BMW shortly regarding this video and the issue overall.
We could only wish they would do us right. I mean that is not the purpose of this video, we are not begging for anything, but it would be a great story for them as well to step up!
Unfortunately, not the first nor the last BMW blown engine I've heard, seen about. Great video though going through it for us. Much appreciated! Not a negative press video but I'm not going near the S1000RR like I had planned this season. THANK YOU!
S1000RR engines are not built on the same line as the M1kRR. Not to trying to convince you to buy one just inform. I have almost 3.5k miles on mine with exhaust and flash. 0 issues so far.
My local dealer has several 2024 S1000RR and M1000R's in stock. I was tempted to purchase but your video popped up and now that I have seen these major issues I have decided that I will stick with Japanese motorcycles. Thank you for getting this out for the consumer. $20-$40K for a motorycle is way too much money to have to deal with these major difficulties.
Thank you. The comment section is littered with owners comments and some are previous owners at this point. Let us know when you are around Miami next time!
Didn´t the S1000 models have a required run in time of about 1000 miles where the power was limited, and only afer that they could be used with full power?? Not so sure if hitting the dyno at a little more than 400 miles was the best idea then....
Revenge the engine on the dynowoyld be the best thing for the engine so it has a load on it BMW stupid for not fixing this under warranty this has already cost BMW more that the fix in bad press I was looking at one of these motorcycles now I would never buy A BMW anything
CaliMotoTV's BMW M1000R blew up on the track. That bike had a full exhaust and an ECU flash. BMW fully replaced the engine under warranty. Why was Bill's replaced even though modification were present? Carwow's stock BMW M1000RR also blew up on the drag strip. BMW is having major engine issues on these new engines.
They nerf it to 8 or 9k RPMs until first service. Felt like an eternity on my S1000RR. As soon as first service was done and I took it to 13k, I had the biggest boner. lol
Had a BMW S1000RR 2020 M-packge. Nothing but problems on my side, I sold it and bought a Yamaha R1 2024. Things I changed on warranty: -handle bars rubber -left mirror -front forks -front calipers -cam chain tensioner twice -oil pump -oil cooler (radiator) -airboxintake silencer air filter box housing -rear braking line and abs electric wire was touching the exhaust and popping ABS failure -lots of condensation build in the exhaust cat and popping check engine failure I got so dissponinted with that bike, I was so scared that one day that engine will blow up and die on that bike. I can sleep better now as I got rid of it. NEVER ever going back to a BMW or looking at them.
Dang, see I wanted to do a wrecked build series with a s1000rr, I don't think I do anymore hearing of issues like this because there isn't a warranty on those...
wow, that insane! I almost bought a non m s1000rr recently but picked up a ZX10r because it was so much cheaper and Kawi's history of reliability. My first ZX10r I put 55k miles on and it never once had any problems.
@@Motomillionr1 and ducati sound the best at a idle and low rev but, when you get into mid and top speed and high revs, bmw wins in the sound division.
I am a French biker. I had a 2019 s1000r. I had no problems with it. I currently have a K67 s1000rr and have had no problems with it either. Despite this, I understand being disappointed by a negative response without any verification from the dealer. We have vehicles that are relatively expensive and the feeling of having no empathy when we have a known problem with the vehicle can be very frustrating. Our luck is when 2024 BMW, like all other manufacturers, is very careful about their reputation on social networks. And absolutely want to maintain a good image in order to make customers loyal. Good luck to you in your reimbursement process. RIDE SAFE / PEACE
Man that's a real negative about the bike and your situation. What is BMW doing???😮 Was planning on building a wrecked s1000rr for a build series... might have to choose another bike🤔
Wow that sucks, ive booked a 2023 M1000RR which cost $50grand here in Canada, just saw this within time. Thank you for this video, as i should start thinking about Ninja H2
Lol, should have went for the h2 immidiately. I got h2, thought about getting the m1k as well but tbh i cant justify spending 45k on a bike without a supercharger
@@Flakapief Lol next you'll be saying "I can't justify spending $70k on a bike without an impulse plasma engine and a gravity phantom drive for them extra long interstellar hops". 🤣
I had purchased my dream bike, the 2022 BMW M 1000RR in mid 2022. I got to enjoy around 5k miles before I experienced a catastrophic failure like you had with your M. I was on my way home from work when it happened. I didn't tune my bike like most owners of these machines do, mainly due to fear of warranty becoming void. After 3 months of waiting, BMW honored the warranty and sent a new engine for my dealer to install. Unfortunately the new engine experienced issues after the break-in period, dream bike experience wasn't as pleasant as I had hoped.
I'm sorry that happened, but honest question here: I didn't see you mentioning how you unlocked the rev limiter of the bike. By any chance did you flash it with BT? Or did you just took it out of the OEM "break-in" software limiter?
We did the first service following BMW's specs. Yes, we have the tools to do it, and we did it in house over here. Watch our videos. We are not hiding anything, Jacob.
@@Motomillion I’m not saying your hiding anything I’ve just not found clear answers to my question of what exactly did they tell you is the reason why you’re not being covered under warranty?? If it was over revved 250 rpm’s that’s probably all they needed. This was probably done on a downshift unless someone raised the rpm limit in the ecu the only other way is by downshifting into a lower gear at to high of speed. By the way I do fully agree this was a factory defect being I’ve watched so many bikes abused off the showroom floor without any issues. With that said you somehow voided your warranty and gave them a reason not to honor it. So how did this 250 RPM over rev happen?? and was this their only reason or did they have other reasons as well?? These are the questions your not being completely clear on their reason. You mentioned a couple of possible reasons but I would like to know their exact reasons.
Thank you Manny for this public service.You have save me a lot of grief.That same local BMW dealer work on my 2011 s1k for some recall work and now my bike overheats and that never happen before.
i would have done the 600 mile gentle break in on the first day on this bike , how hard would that be ? I mean he did 40 hr round trip twice for the bike lol .
That's because he's probably a weekend motorcyclist, not used to actually going anywhere far with his bikes. He just uses them as toys to go fast and get his adrenaline rush. I mean, that's fine as there are many different types of motorcyclists and they all have a place under the sun, but it's not an excuse for failing to properly break-in the bike and not mess with the rev limiter... no matter how annoying you think it is or how limited you are on free time to be able to do it.
No, they ignored me. One had an ECU issue, my wife's caught fire while I was on it. Mine was still supposed to be in warranty but my wife's was 2 years out of it. @@Motomillion
We had an auto gearbox failure on a bmw 420 convertible. It was 39 months old and 47000mile. The uk warranty is 36months. BMW refused to contribute. £13000 later we sold the car. This was my wife’s 4th. BMW. She now dosnt have a bmw and we will never buy another.
Manufacturers appreciate having documented proof of ECU modifications through flashing. Once this is established, the warranty becomes void, as the manufacturer no longer has an obligation to cover any failures. This stance is understandable since the engine is not operating within the original factory limits and parameters.
Absolute nonsense as the engine is designed to run within the tolerances allowed by the manufacturer. Soon warranties won't mean anything anymore. This POS is meant to be a superbike, just ask Toprak how "he" blew up his motor.
I understand that you don't know the full story and didn't watch to the end. CaliMotoTV's BMW M1000R blew up on the track. That bike had a full exhaust and an ECU flash. BMW fully replaced the engine under warranty. Why was Bill's replaced even though modification were present?
Your statement is NOT TRUE in the United States. Manufacturers need to PROVE that your modifications led to the defect. Sorry but NO TUNE is going to magically loosen up the bolts inside of the engine. If he sued them he would stand a VERY good chance of winning...the problem is that it would cost a significant amount and take a considerable amount of time to do this, which is exactly what the manufacturer is banking on...that it will be a larger hassle in the long run to drag them into court. Read up on Harley Davidsons issues with denying warranty, as htey had to send letters to EVERY PERSON who had a bike that had warranty on it, explaining that they could work on their bikes without fear of voiding their warranty and they had to pay a HUGE FINE over it as well. BMW simply doesnt have a large enough customer base that will unite against them in a court of law.
@@dougiequick1 BMW is never going to outright state that it voids your warranty as that would significantly affect sales....they just simply deny your claim saying you ran a non approved tune...you can try to fight them but you better have deep pockets, as I have been there...
Problem is people refuse to admit their 20,30,40K+ purchase is a dud. Coping is real unless it’s a review unit. The H2 line had oil in the intake issues and forum users are quick to blame the user and not defect Kawasaki has known since its inception. Warranty on power sports in the U.S is another gripe I have.. an absolute joke.
@@kdcustoms1272 what’s irrelevant? Glocks are a staple/pioneer but boy do I wish they would add more modern touches. Needing a plate to use an rmr is dumb(not milling).
Not gonna lie that was really hard to hear that bmw treated you such a respected person and name in the business of sport bikes that alone was a bad move on BMWs part my self I own 3 e60 M5s and spent more than 80k in the past two years at BMW Ducati SOSO CYCLES in Fife WA on a 2022 s1000rr as well after I killed my s1000rr a 2023 M1000rr just last week when I had them put some new Q4s on when I got home all of but 4 miles a way I noticed a new big scratch on the carbon fiber Wheels when I brought it up to them they just acted like I was lying it was extremely hard to keep my cool so even tho not your intention with your video but I seriously don't think I can be a customer/fan of BMW knowing that they treated you like you were negligent at 9 miles I can only imagine what they would say to Me if I ever tried to make an insurance claim when they put the scan on My bike that's gonna read been over 190mph 100x lol well any one in the market for a 2023 M1000rr or some e60 M5 because there going up for sale in support of MOTOMILLION lol
I appreciate the transparency. I think you were more than reasonable. I was given the opportunity to buy an M 1000 R but I passed. Now I'm thankful I did. I can't risk dealing with a company that won't stand behind its (very expensive) product.
I have owned numerous new BMW motorcycles over the years. They were once known for reliability and *excellent* customer service. My last GS had a fuel system recall. About a year later, the part they recalled failed and it started leaking fuel. The dealer reached out to BMW to get it replaced and to the dealers surprise they refused. I called their customer service (now the same as their automobile line) and was told they wouldn’t replace the failed part they put on my bike under their own recall. I got ahold of a manager and explained I was a loyal customer having purchased numerous new BMW bikes. He offered to give a tiny discount off of the retail price of the $800+ part. I will never own another BMW product.
@@elcookiemonsteru I own a lot of bikes, and have owned several Honda’s Yamaha’s and Kawasaki’s. I currently own a couple of old Honda’s. Those bikes certainly tend to be reliable. Unfortunately, there aren’t many models in those brands I like a lot at the moment. This might surprise you, but I’ve had zero problems with my old AND new Guzzi’s. Probably the most reliable bikes I’ve owned. They are a lot like the old BMW’s, very simple and reliable. Guzzi’s parent company, Piaggio also owns Aprilia. I’d consider a RSV4, but it needs an updating.
At the end of the day, a company is only as good as they treat their customers. It's absolutely insane that they didn't cover a repair on a BRAND NEW bike! Great video by the way. Nothing nasty, just facts.
A "brand new" bike that the owner abused, and modified ,with non-OEM parts, and changed the ECU mapping, and abused more; while in its initial break in period. Nothing on BMW. They blew the engine through their negligence, and BMW has every right to refuse to repair it under warranty.
I worked for a BMW dealership in Malaysia for 12years, what Manny went thru is exactly same situation here in Malaysia for warranty claim, 1- yes BMW hire 3rd party as call center & yes they don't know 💩, 2- their warranty claim department personnel lack of technical know how hence u need to go thru hell to get their technical department to work with their warranty claim department which is what they want because then they could reject as many warranty claims as they could, 3- yes, not all dealership have good mechanics that know what they're doing & handle customers cars or bikes with care & respect, sad that this happens
I understand that you don't know the full story and didn't watch to the end. CaliMotoTV's BMW M1000R blew up on the track. That bike had a full exhaust and an ECU flash. BMW fully replaced the engine under warranty. Why was Bill's replaced even though modification were present?
@@Motomillion Excellent point and Bill was on the track giving it the beans. Completely different scenario with your M1000rr which was babied from the day you got it. As consumers we want to know that these “performance bikes” can withstand what they’re supposedly built for. Chris Northover from bike world had an engine go bang on the M1000rr he was testing on Carwow and that was completely stock + he’s a professional rider. I bet there are so many other cases of private owners having their 35K machines going bang that haven’t come to light because they don’t have a following. Time will tell…
Yeah.. but to see the play in that rod... the only thing you can do is get a few experts .. try to win a jury decision.. but your spending a fortune on attorney fees .. But agree why are you dyno tuning a brand new engine during break in period .the warranty says blah blah blah.. it's a dam shame though.. This is why dyno tuning always terrified me when I had my bikes done...
It is known that BMW m1000RR Engines have Problems with high Oil cusumtion weak Pistonrings or wrong or to loose the Assembely is in Italy @@Motomillion
Wow, thank you so much for sharing this info. You just saved me $40k! I kept on hearing about various major issues with the M1000rr over the grapevine- but I didn't want to believe it. The bike is gorgeous, but a potentially shotty engine with poor customer service is not what I want to spend my hard-earned cash on. So sorry you had to go thru this.
I have a 2023 M1000RR, I've been following your build very closely, and have done a lot of the mods you also have. Currently at 2100km problem free. I had a feeling something had gone wrong when you stopped uploads on this bike. I am so sorry to hear about this and how poorly it was handled. All of the points you made are clear and unbiased. I think this video will blow up, at which point you can expect a call from BMW. Wish you all the best.
That's sad if they only deal / remedy the problem because of his platform. What about other enthusiast and owners that might have a problem and don't have his / a fanbase 😢😭
As a retired engineer who worked in REPCO NZ ( who produced engine parts including bearing shells) I would say straight off it was a duff bearing. Engines are very simple, you dont need to be a rocket scientist to analyse the type of material/s in the oil and where they have come from, everything you highlighted was correct , simply the bearing got through "QC" fitted and broke down from there. Shame on BMW..
It’s crazy how even after you told them about your company Motomillion they still refused warranty. Imagine how they would treat a regular customer without a fan base on the internet. Best of luck with the sale.
I can completely understand about not wanting to take the bike to your local dealer. My dealer here in Charleston sells Honda,BMW and Ducati. I took my new Panigale V4 for its first service and they could not put the fairing back on properly. It makes me wonder if they even have a factory trained mechanic on duty. I did fill out a survey sent to me from Ducati of North America and they called me to talk about the service. Hopefully they have talked to the dealer, but I still don't trust the local dealer. Oh and you are right about Warranty programs. Im very familiar with the Warranty process and it seems they did farm it out ti a third party, Manufactures use a web portal for the dealer to enter the information into and it is answered by sometimes a person who has no idea how something works. They just look for key words to deny the claim.
Truly saddening to see comments like this, because we all know the industry has a big problem and big dis-efficiencies, while these bikes are now easily costing more than a brand new Toyota Corolla which to most of us is a very good car.
@@alexanderbrown8276 yes I am. it doesn't seem like they can keep a salesman and the ones they do get seem to know little about the bikes they sell. They are just about selling a bike and making a number. Not motorcyclist enthusiast at all. I want a dealer like Ducati of Tampa Bay!
Donaldson BMW in St Louis was pretty awesome. They repaired my K1200R TWICE for free out of warranty, on a salvaged titled bike no less. And while I was waiting I mentioned the new S1000RR looked neat; they threw me the keys and said I should take it for a test ride. I didn't because that's not my style of bike.
Knowing performance engines and having torn multiple down from failures, taking measurements, this 100% sounds like bad assembly. BMW may be losing a customer permanently for pulling this. It’s why I sold my M3 and went with Japanese cars.
I listened your whole vid! Once again these people are not breaking in the bikes! You are correct that their MIGHT BE AN ISSUE! Toprak’s bike is not stock!!! Pushing hp to keep up with desmo and a v4 are biting them (bmw). I am positive every bike popped where not broke in properly! Idiots should not buy high end bikes! They are too tightly specked out for mechanically ignorant people!
When you spend that much money we all want great service from the local dealer and manufacturer. That should be part of the incentives we get buying these bikes. Crazy!
Start with not abusing the bike, by - 1) remapping ecu , (voids warranty) which they did. 2) - not installing non OEM performance engine parts (voids warranty) which they did. 3) testing or riding bike on a race track (voids warranty) which they did. You don't have anything to worry about, when you actually follow the very simple and clear manufacturer instructions.
Car /Bikes manufacturers CEO's live in the old world and don't understand the potential damage from social networks and not the opportunities. Instead of investing in traditional branding R&D departments and PR, it is better for them to invest in satisfied customers or at least prevent the situation of angry customers.
So... You're stressing the motorcycle on the dyno and are surprised it blew up and it's not covered by warranty ? New motorcycle, not even after break-in... Really? Oh, and legal matters, like removing this rev limiter, ARE important.
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I appreciate you telling us your experience with the BMW manufacturer and myself own a 1000RR HP 20 miles on it never road it parked in my garage from 2014 beautiful bike. I don’t think those bikes had that much problems as they do now but knowing your experience with Bmw, I am probably going to never purchase one again and stay with DUCATI. I was a Yamaha boy for many years and I think Yamaha makes an excellent product. Too bad they are going to discontinue the R1 but that’s another story. Sorry to hear you had a bad experience with them, but thank God for people like you that actually bring this to light
Sorry to hear about the bike, Mani, but to be fair, I have seen many videos in which you claim you don't do the factory break-in and like to do your own method of break-in. I imagine BMW, Ducati, Aprilia etc. also see your videos and take that into account. It also seems like in most of your videos you are eager to get the bike on the dyno ASAP, whether it be for "content", or your own personal anticipation. You have to expect with the need for a hasty dyno run, or not breaking-in the bikes per factory specifications, things like this are bound to happen, and based on that, I can see a manufacturer not wanting to warranty a product. I am not trying to knock you as I enjoy your content, just trying to be fair.
Well, appreciate your comment. The break in is not "our own method", it is a method which has been discussed by engineers and engine builders. We have never had an issue with any other bike nor any other vehicle following those procedures, it is not smoke and mirrors either, the explanation makes all the sense when it comes down to real facts and science. I have owned well over couple dozen vehicles, and none of them have had an engine failure to this case, and all get broken in the same way. Furhtermore, we did not break in this engine the way we usually do since the factory break in limiter does not allow us to do so.
I hear you. I did not to mean to imply you have your "own method" of break-in procedure, or that it is "smoke and mirrors", just that it is generally a different procedure than the factory recommended one and that some manufacturers (in my experience) are just looking for a reason not to take accountability for a defective product, and not following their recommended break-in procedure to a tee (and video taping it) is just inviting them to make excuses for not wanting to warranty a defective product imho. The way I see it, if you (or anyone else) bought the bike, you (or anyone else) can do whatever you want with it, but I also can see why they may not want to warranty it as well based off that alone. @@Motomillion
Really sorry to hear this. Thanks for sharing your experience. I’ve owned a few Yamahas and Ducatis over the years and have always had good customer service from either brand. Was actually looking at either an S1000RR or the M this summer, but after watching this I really can’t see myself supporting a brand like BMW. It’s not even about the bikes anymore, I know shit happens sometimes with all brands and manufacturing issues can occur. What I cannot support is both the lack of empathy from customer service and the manufacturer and just the overall negligence to investigate the root issue of this particular engine. I hope BMW takes a hard look at this video and all the comments and ends up doing the right thing and reimburses yourself and your company for the engine and labour. Best of luck.
Moral of the story, don't waste your hard earned money on Euro junk. Buy Japanese, modify the way you want, abuse it if you like, have fun and enjoy years of trouble free riding.
@@dr.jiIIaIicecooper2587 Totally agree, I had a modified/tuned Kawasaki zx10r for 14 years that i beat on. In that 14 years it went through 2 batteries, 1 regulator, and 1 stator, thats it.
@@ComputerGeekOnTwoWheels Engineer's recommendation on European bikes are "do not modify at all" unless you want to buy $4-5k aCRAPović exhaust that sounds like stock because most Euro bike brands have contracts with aCRAP and they make a lot of money together. In reality those exhausts are worth 4× less than they charge for them. You can modify Japanese bikes whatever the hell you want it and they will refuse to break. BMW is junk and that's a fact. They copied GSX-R 1000 design on S1000RR except for reliability, that's "superior" German engineering😂😂
Ideas pitch: How about you guys start to mods small cc bike like ninja 300/yamaha r3/benelli 302R and etc.not a lot of your fans can afford a big cc superbikes.
I've owned lots of bikes and it's an accepted standard; you modify an engine with any non factory parts or re-maps you void the warranty. Wouldn't be surprised if it says that in the manual. Even if it had no effect on what happened you smoked your warranty.
The build quality on these things is really hit or miss. I have a 15 s1krr with 20k miles original engine and it’s been tracked and everything is fine. But a friend of mine had a 2016 s1000rr with 8k miles with a fresh engine from bmw and it ended up spinning a rod 1000 miles later and I had to rebuild the engine for him. Needless to say, when I took apart the engine I seen how they blatantly put silicone over an oil galley hole when I split the casings. Keep in mind this engine was warrantied new from bmw. Had to send the crankshaft to get machined and cleaned all the oil galleys.
If something breaks during warranty, you go to a dealer! One morning my F900XR threw a yellow warning and went into limp mode. We didn't have a BMW Motorrad dealer in our city and they picked it up and dropped it back after fixing it. Was very happy with the service.
