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Mattel Creations Gives WWE Customer the Chair - Michael UNPLUGGED 

RetroBlasting
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When a big toy company tells you what you're backing in a crowdfund, isn't that a kind of promise? Apparently not...

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15 сен 2024

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Комментарии : 295   
@JB-bm1tx
@JB-bm1tx Год назад
I 100% agree with your take on the "Toy Community". For the most part, it's selfish dudes who only want to hoard. It's sad.
@francoisregis2155
@francoisregis2155 Год назад
Or make a quick buck on your back Im loiking for parts to complete a tiger force sting and a guy show up telling me I should quit the hunt for parts he have a complete one for 250$ yeah right I prefer hunting or 3d parts Nobody hel each other now sad part of the collecting community
@ChewieEst
@ChewieEst Год назад
That is one of the biggest flaws/hair pulling out moments concerning pre-orders (and why I've given up on them and will take my chances in stores). I have tried to PO 3-4 figures less than an hour after the window was open only to log in and find the item sold out. Once the POs were filled, the figures appeared on eBay at a minimum of twice the original cost, most often much, much more than that! There have been a few times I've found an item on the pegs before my preorder was filled, so I ended up cancelling the PO anyway.
@meg-k-waldren
@meg-k-waldren Год назад
I would say it maybe like 10 - 15 % of toy community that is sincere and not an extension of the monsters that the toy companies are.
@Christolclear101
@Christolclear101 Год назад
Well said, and explained. This is a excellent example of why this crowdfunding model from these companies shouldn’t be supported.
@francoisregis2155
@francoisregis2155 Год назад
Indeed I agree with you
@nilus2k
@nilus2k Год назад
I’m all for crowdfunding small start ups. But no one should be crowd funding Mattel.
@Christolclear101
@Christolclear101 Год назад
@@nilus2k I am as well.
@BanazirGalpsi1968
@BanazirGalpsi1968 Год назад
Crowd funding is for startups. ONLY. Explain to me how matel or Hasbro is a start up. They have existed for DECADES, and these collector lines are based on series they have had for Decades. They can only escape smarmy if it's totally new and completely unproven. I have yet to see a totally new unproven concept get pitched as a crowd fund by mattel or Hasbro.
@ToonamiT0M
@ToonamiT0M Год назад
Thank you for making this video and continuing to fight for the collectors. This kind of behavior needs to be punished by the community.
@joeriveracomedy
@joeriveracomedy Год назад
The customer wanted macho dolls but mattel said "that doesn't work for me BRUTHURR!"
@JosephDickersonUX
@JosephDickersonUX Год назад
Here's the thing. YOU AS A CONSUMER HAVE ALL THE POWER. Many corporations want you to think otherwise. If you want a thing, BUY IT. if you do not get the thing you bought, CONTEST IT. Buy it with a credit card, and dispute the charge. Make them prove that you got what you paid for. PUSH BACK. If enough of us do this, the balance of power will shift. Be smart in your consumption. Do not settle. Make them FIGHT for your money. BE WILLING TO WALK AWAY. Send a message with your dollar.
@MichaelJShaffer
@MichaelJShaffer Год назад
Corperate Crowdfunding. At best you made a reservation for a seat on a plane that may never take off. Fine print = The customer is SOL & JWF. Very glad to see someone calling out the "toy community" hypocrisy. "Be grateful that we have these toys." Reminds me of Sessue Hayakawa "Be happy in your work."
@shockwave7513
@shockwave7513 Год назад
"JWF"?
@MichaelJShaffer
@MichaelJShaffer Год назад
@@shockwave7513 Jolly Well Fucked
@jasonoshea7947
@jasonoshea7947 Год назад
As always Michael keeping it real, the only thing Corpo's love about customer's is what's in our wallets. Ironically that is also the only weapon we have against them , sadly wait till the next popular Mattel or Hasbro crowdfund comes along & people will be throwing money at the Corpo's again with people saying '' isn't this amazing , it's what I've always wanted '' .
@saul2502
@saul2502 Год назад
The Ghost Rider debacle gave me a modicum of hope. I’ve noticed a shift of how people are talking about this(crowdfunded figures)online after that.
@cryptking6283
@cryptking6283 Год назад
The whole toy community/industry is just f'd up, more than it's ever been. Crowdfunding a multi-billion dollar corporation (whether Hasbro or Mattel) is bad enough and then not to get your product is even more absurd. It's not like the tooling is destroyed. I didn't get in on the Eternia because I wanted it to fail, so they wouldn't use it as an excuse to raise the prices on everything. It succeeded and the next exclusive figure from them was 30 dollars instead of 18. The community itself is an ouroboros. It eats itself.
@jthom0027
@jthom0027 Год назад
I also didn't back Eternia for the same reason. Once I saw that the next figure was $30, I sold my Origins collection except a few of my favorites and will not continue buying them in the future. The consumers of these products are simply too short sighted to see the harm they are causing.
@SCALPOR
@SCALPOR Год назад
@@jthom0027 That's why the consumers need to be punished.
@LeeEricsson
@LeeEricsson Год назад
They are gonna raise prices on everything regardless if a crowdfunding project fails. Manufacturing input costs are rising across the board
@outpost206
@outpost206 Год назад
$30 refund for two WWE elite figures is indeed a gyp. They retail for $24-25 EACH unless they're on discount. I mean, there are weird exceptions like the time I got a Cowboy Bob Orton for $1 at one of those discount bin stores, but for new and exclusive figures that can never and will never get discounted like the ones you get in stores, the total refund should have been closer to $50 imo.
@scubapete9500
@scubapete9500 Год назад
Great job highlighting, yet again, that these companies are not our friends or pals.
@gerainthorton8980
@gerainthorton8980 Год назад
This is what I like about this channel. Michael admits wrestling figures aren't his thing. Here is someone reaching out as a frustrated consumer, Michael helps providing a voice.
@anthonyratcliffe119
@anthonyratcliffe119 Год назад
From over the pond here. Retro blasting hits the nail on the head, especially regarding Mattel Hasbro to name a few. Thanks retro blasting.
@J-T-A
@J-T-A Год назад
In the words of Naked Eyes: Promises Promises... You knew you'd never keep!
@TheClockworkCount
@TheClockworkCount Год назад
Ferengi corporate sale rep: Hello, hoo-mon, would you have interest in buying this exclusive item we have total control over? Toy collector: Yes, I've been wanting something like this exclusive item since I was a kid! Ferengi corporate sales rep: *drooling* Excellent! We just need you to check the box saying you've read our 'Rules of Acquisition.'
@MrGhod
@MrGhod Год назад
Agree 100%. That's a scummy move. What's happens if someone receives a defective figure? Shouldn't they be making extra to cover these mistakes and potential defects? At the very least they should refund the retail value, not cost, of comparable figures and let the customer keep the Grizlors for their goof up. This is a great way to lose customer confidence.
@meg-k-waldren
@meg-k-waldren Год назад
What Mattel was supposed to do is either send the guy the wrestling early bird figures he was supposed to get or pay him the amount it was costing him to buy them off the secondary market. I wonder how he paid for it. Cause frankly, if he used his credit card, he should've just disputed the entirety of the charge with his credit card company. That "contract" that actually a promise is two-way street - you promise to give moi product and I promise to pay you. If you wanna be giving moi an incomplete or damaged product, guess what's gonna happen.
@ExtraZero
@ExtraZero Год назад
@Retroblasting It’s not just the crowdfunding that’s an issue-convention executives also have this issue. I purchased the Transformers Legacy “A Hero is Born” Alpha Trion and Orion Pax two pack from Hasbro Pulse. My set came with a bunch of QC issues, primarily chipped paint. Despite Hasbro having the set as still in stock on their page, Customer Care told me it was not. They told me they could send me an equivalent value item…which ended up not being the case. This was an $89 set and they sent me a Kingdom Galvatron, which is a $50 figure and currently a figure on sale for $35 at Target…
@brandonandcharlene9527
@brandonandcharlene9527 Год назад
Would they have given you a full refund? It sucks that it happened, but you could have gotten the full refund, then just ordered another on Pulse. Again, not excusing Hasbro as they should try to make it right,but just trying to solve the immediate issue
@ExtraZero
@ExtraZero Год назад
@@brandonandcharlene9527 they offered to send me something and let me keep the set. The last time I returned something to pulse, they took 5 weeks to send me a refund and it was a check. So I rolled the dice on this to see what they would do. I am ordering another set and I fixed the paint on my own. Just shouldn’t have to do that
@ExtraZero
@ExtraZero Год назад
@@brandonandcharlene9527 had I done that, I’d have to ship it back to them, then wait over a month for a refund in the form of a check. I could have ordered another set, but didn’t feel like having $80+ in limbo for a month.
@grayfox6518
@grayfox6518 Год назад
You finally addressed a huge problem I have with toy collecting in general, this whole "we're a toy community" idea propagated by social media. It's all a huge load of bullshit. There's scammers, shillers, scalpers, narcissists, and griefers. If there are nice collectors then they are few and far between because I haven't met them. Just a bunch of individuals all in a hurry to outpay one another for overpriced stuff.
@FragmentsandFictions
@FragmentsandFictions Год назад
This is awful on Mattel. I actually also ordered the arena and was not sent the Macho Man figure despite being an early bird backer. Luckily customer service was able to send me one after I reached out via email. They did let me know that it was on “back order” but I eventually did get the figure. What a shame in this instance.
@shockwave7513
@shockwave7513 Год назад
"On back order"! How can it be "on back order" when THEY KNEW EXACTLY how many figures needed to be produced?!
@KingRandor82
@KingRandor82 Год назад
Thank you for giving me further confirmation that my gut instinct was right *not* to back Eternia. Kinda didn't really want it that bad from the get-go; hearing all this now...I was MOST motivated to get it cause a buddy of mine wants King Grayskull. Heh, no guarantee he would've gotten it.
@stoney81
@stoney81 Год назад
Great video! Mattel sits on 5 mil from Eternia plus the Grizzlor/Wundar pre-orders for over a year, and the MOTU community is like "We have the power!" No, Mattel has the power and they are using it to fleece you for every penny they can squeeze out of you.
@Shockwave-ob2tx
@Shockwave-ob2tx Год назад
"I've altered the deal. Pray I don't alter it further" - Mattel. Modern day toy collecting...
@venger78
@venger78 Год назад
While watching this video, I kept looking at the Grizzlor on the table, and how I per-ordered my figures (not the limited version, but the next day made to order version). Now I've bought from them before. I bought 2 exclusive Tri-Klops, and 1 Mysteries of Castle Grayskull Deluxe Accessories Pack. Both Tri-Klops figures arrived, but no accessory set. There was no email from Mattel Creations explaining if there was any issue. I had to email them twice over a number of months before they came back to me, and simply said "Sorry it sold out, and we didn't charge you". That's it? I missed out on Wun-Dar, but they put it up again, and cancelled the order the next day saying "there wasn't enough". I bought one from a scalper (how stupid of me), and they put him back up months later, under the tag "we've listened to the fans". I mean how are we to keep up with this junk? I've ordered 2 of these Grizzlors as "made to order". There's no indication of when we will get these, and all the possibility they'll be cancelled... and ringing in my ears is your comments from another video about how these companies are sitting on our money for a year making a profit. I think we need our heads checked. Again, thanks for the reality check I and all other collectors so need to hear.
@artkingofwholefoods74
@artkingofwholefoods74 Год назад
You know… You’ve taught me that dignity in collecting is a moral necessity. It’s sleazy. The fine print is sleazy.
@dannyk1980
@dannyk1980 Год назад
The only people who are excited about early crowd fund incentives are flippers. Change my mind.
@sharkMac
@sharkMac Год назад
I enjoy these Michael unplugged clips! Get a lot of interesting information. Keep up the great work!
@superjoe12punch
@superjoe12punch Год назад
The thing is I know from experience that these companies will buckle if people actually had the guts to apply pressure. Mego started a program about a year ago where they'd offer highly requested for a single week, after which they'd be gone for good. They started preorders at the beginning of every week with no end date stated. People quickly realized Mego had essentially started a $60+ per week subscription, and their numbers tanked, most figs only selling a little over 1000 units. Mego ended up cancelling the program after a few months and issuing what was essentially an apology. This wasn't before several members of the "community" professed their undying gratitude to Mego, with one person (who actually works for Mego, I might add) even straight up admitting he didn't care about anyone other than himself. Fortunately they were a vocal minority.
@JosephDickersonUX
@JosephDickersonUX Год назад
Yeah, that was an ill-conceived partnership with Topps that... Left a bad taste in many mouths (including mine). They have made sure that all customers got the figures they ordered (even though there were supply chain delays), and in most instances released the figs sold on Topps for purchase (with slight variations) to retailers.
@pensacolian211
@pensacolian211 Год назад
This is why Michael is the only toy guy on YT that I still follow. All the others are just selfish sellouts too afraid to speak out about stuff like this, fearing they might rock the boat.
@ARCWuLF
@ARCWuLF Год назад
I don't go for crowdfunding or pre-orders normally, but as a "Transformers" collector I am getting really tired of these damned companies creating artificial scarcity for figures, ESPECIALLY popular characters that they know will sell (TF Legacy Cosmos, for example) and instead inundating us with peg warmers that most collectors don't want (Velocitron Blurr). I had to basically give up collecting MOTU Origins figures because characters like Trap-Jaw were almost all scalped, meanwhile I still see Evil Lyn collecting dust on the pegs at the store, because they over-shipped her almost three to one.
@batangbatugan
@batangbatugan Год назад
I gotta admit, I had to held back laughing when you brought out Grizzlor. I mean it's gotta be a joke, but it's not. It's not even another figure in the same toyline. UNLESS... Grizzlor will actually be coming to the WWE in an upcoming Fright Zone Invasion arc as Grizz-lo (he can't use his MotU name due to legal reasons) where he challenges Roman Reigns in a classic hair match to claim the WWE Championship for his master Horde-Dak (name changed also due to legal reasons).
@katiepersons6575
@katiepersons6575 Год назад
Dang, Mattel being like Darth Vader altering the terms of the deal.
@JMan77
@JMan77 Год назад
Scenario. Someone backs Eternia. They get a ghost rider car and figure instead. Customer is pissed off and community responds with “well ghost rider is cool. What do you want. It’s in their contract you may not get it. “ The collectors need to band together instead of fighting themselves.
@FakeWoodTable
@FakeWoodTable Год назад
Kumbaya MY TOYS!!!, kumbaya 🎶 😂 Another great video telling it exactly how it is. I’ve yet to participate in a crowd funded toy. Mostly because none of them have been anything I “need” …mostly. But also because of many of the points you address in this video. 👍
@newwavepop
@newwavepop Год назад
i keep watching these crowd funded or Kickstarter or whatever you want to call them campaigns and wondering why people go in on them. thats Jabbas throne room set looked really nice, it was very tempting. but i had to pass on it for several reasons, one of which is why buy some big expensive set when they barely even want to actually make action figures for me anymore. i am not switching to 6" there is no way i am ever going to start over again in a new scale after spending 32 years building a 3 3/4" only collection.
@Gijoeandstarwarsguy
@Gijoeandstarwarsguy Год назад
Michael! Check this out! So if they offered 15 dollars refund for each figure, they are stating that these figures are WORTH 15 DOLLARS EACH?! Soooo why are they sold in stores for 35 dollars each?! Holy fing shit, how terrible is that? Mattell needs to be boycotted!
@redadamearth
@redadamearth Год назад
This is why I try to avoid buying modern these days unless I'm absolutely compelled to. It's like hacking your way through a jungle of advanced calculus. Forget the "exclusives", forget the "licenses" to specific stores, forget "pre-orders", forget the "crowd-funding" by multi-billion dollar companies - just inject some super-serum into distribution and put a ton of items on the shelves. This paradigm is not just a functioning system. The *one* piece I pre-ordered recently was the Hasbro NERF "Aliens" Pulse Rifle. 1) It arrived in toy stores BEFORE it was delivered to pre-ordering customers. 2) It was shipped out a full month *later* than was promised (after a year of waiting). 3) The "movie-accurate sound effects" were a blatant lie, as neither one is even close to the movie sound effects - which was hard to even gauge, considering that the rifle sounds like a vacuum cleaner. 4) You have to *take the batteries out* whenever you're not using it. Unless something truly blows me away, I've just given up on modern - and it's not entirely because of a lack of quality all the time - it's simply because the process is needlessly disappointing and bizarre.
@matthewboggs9382
@matthewboggs9382 Год назад
Customers have to start speaking by not buying things for them to start listening.
@lazylefthand
@lazylefthand Год назад
Dude should be getting back $66 plus tax if they sincerely dont have the inventory.
@toddsmith9598
@toddsmith9598 Год назад
Michael fights for us collectors and the innovation needed. He refuses to except the excuses on why this hobby got so bad. God bless him.
@Atown804
@Atown804 Год назад
A similar thing happened with my Sgt Slaughter order last year. Over 4 months later, the package gets delivered and it contains a hot wheels jeep. I called customer service and was told to send the jeep back and hope that whoever got my Sgt Slaughter sends him back so that they can send the correct items out. The rep told me up front that the only way I would get the figure I ordered was that the person who received it had to send it back. He emphasized that there was no possible way to make anymore and I would be lucky to actually get the figure. He said my chances were better since hot wheels collectors are serious and that someone will want to do everything they can to get the jeep. I sent the jeep back and 2 months later the Sgt Slaughter showed up with no notice. I was happy it all worked out.
@shockwave7513
@shockwave7513 Год назад
Yeah, I really don't see how anyone could defend Mattel on this. Whatever the early bird number was, let's say 8,000, them they KNEW they'd have to produce at least 8,000 Macho Man figures for this set! And I say "at least" because they'd probably have to produce more than that to cover possible production errors and such, but the point is that THEY set the number of how many of these figures would have to be produced. If the 8,000 number wasn't met in the prescribed time then NOBODY was getting Macho Man, but if it was then 8,000 people, and supposedly ONLY 8,000 people would be getting the figure. Mattel set the amount, and the fact that that THEY couldn't even fulfill that number is bullshit.
@AbbieOates
@AbbieOates Год назад
Your talks regarding this issue are excellent.
@jedipoodoo
@jedipoodoo Год назад
All valid points that need to be said, sir. At this point, I'm hoping that Snake Mountain can actually be bought in stores when it comes out. If it's one of these Creations things, it's a "hell no" from me. Just my two cents.
@nilus2k
@nilus2k Год назад
I’ve not worked in toys but in general manufacturing you never create the exact number of product. You also get a buffer to account for rejects and issues. So either someone fucked up or someone is sitting on a boxes of extra Machomans. What to you want to bet whoever that is has a incognito eBay scalper business on the side.
@Chalor.
@Chalor. Год назад
This might possibly be my favourite video you've ever done. The empathy and poignant sentiments resonate so much. Like with everything unshamefully overly politicized; with its polarizing camps of team blue or red, it's the same in the action figure collecting community. Such a breath of fresh air to have ppl in the community with large platforms (or growing ones) like yourself, LaserPants, Nostalgia Unboxed, TalkerArt, Articulated Ninja, Analog Toys, and Mad Hatter Reviews. People that align themselves with what's right for us and genuineness, not with whatever bullshit can divide us even more. And no backtracking, shifting to wherever the wind shall blow that day like certain other extremely well-known RU-vidrs. I mean, call a spade a spade, but don't instigate or misconstrue rational messages from upstanding fellas to think you need to fall in line with any non-objectively true narrative. So yeah, this video is pretty emotionally impactful for me. Thank you for pouring your heart out and making it.
@justinclark7871
@justinclark7871 Год назад
I completely agree that these huge corporations do not need to crowd fund but if they do, the need at least make a few hundred extra of everything to take into account for things like damaged product, factory errors and whatever else may come up that would cause need for replacements to be sent out. I feel bad for the person this happened to. But if the product is something I really want, I'll probably put in to get it, such as the Mattel arena, needed Doink and the ring, but Macho was the selling point for me, he's what put it over the top and made me decide to go ahead and order. If this happened to me, I would be beyond pissed.
@zabut2301
@zabut2301 Год назад
What really bothers me is that Mattel offers to refund 30 dollars for 2 figures that would retail for well over 30 dollars each, which tells me "we can sell these figures for 15 dollars each.
@darthgoldustgamingandvlogg8674
As a wrestling fan, I’m glad you are speaking for those in that community
@irondoggo8572
@irondoggo8572 Год назад
Out of all the languages on planet earth Man speaks nothing but truth and facts
@PowerChordEPS
@PowerChordEPS Год назад
I'm primarily a WWE figure collector, mostly their old school wrestlers. I backed this New Gen Arena for the whole package, and while I thankfully got everything promised, this situation sucks and I'd probably raise all kinds of Hell had it been me. I did have to contact Mattel support before on a broken figure but they made it right by me, and the nature of the beast is that everyone's experience is different. NECA couldn't help me on a broken King Kong but I fixed it myself, but I digress. I was one of the first backers because I genuinely wanted everything offered, Macho was just a bonus. $30 is not enough to substitute such a rare item, one of the rarest in the Ultimate Edition range. Even at face value, a normal UE is anywhere from $30-35 with tax, so $15 credit each is a slap in the face. Not even enough to cop one in the aftermarket, the lowest I've seen is $70, more than twice what he was offered. I've been flying the Mattel flag for years but I also know BS when I see it, and this is farm fresh bull. Dude should've gotten what was promised and if it wasn't feasibly possible, get a partial refund. It's the danger of the early bird shipping separately from the main offering, it muddies the waters more IMO. TL;DR: This is unacceptable and whoever's in charge of distribution/logistics needs to get a grip
@Goofybear253
@Goofybear253 Год назад
Agreed brother I collect wrestling figs also mainly the new people ruthless aggression basically any fig I like lol but Mattel fucks up but sometimes the make it right also Jazzware are good too
@TheMattTrakker
@TheMattTrakker Год назад
I'd immediately just file a charge back with my bank, report it as fraud and let them deal with it.
@Stucknthe80z
@Stucknthe80z Год назад
Always enjoy watching anything you post. Thank you so much
@Mutron_78
@Mutron_78 Год назад
Excellent video Micheal, always appreciate your insight and candid approach to what are often unpopular views in ‘the wider community’. Bless you for continually being the one to step up. This is one of the many reasons your channel continues to enlighten and entertain so many of us. Thank you sir 👍
@Gojitron1
@Gojitron1 Год назад
So the majority of people that wanted a Grizzlor have to wait for the summer 2023 preorder to ship because the on hand figures "sold out", but they kept some in reserve to send to WWE fans that don't want them? Who th' what now?
@katiepersons6575
@katiepersons6575 Год назад
Can confirm the presence of corporate apologists. I'm a backer of the Haslab Victory Saber and on the TFW boards anybody making criticisms of the paint scraping on Leo's head or cost cutting on the plainly visible hollow weapons gets you jumped on in the victory saber thread.
@bgoldbricks2002
@bgoldbricks2002 Год назад
Oh so Mattel is doing the haslab thing too now? Great.
@doomedhuh
@doomedhuh Год назад
That's a big risk with these crowdfunded items. No replacements for defective lost or damaged items.
@DanyTV79
@DanyTV79 Год назад
Well said. I don't get why people defend corporations than don't even care about their costumers.
@scottstalcup6980
@scottstalcup6980 Год назад
Dagnabbit Newshour, why haven't you hired Michael?!!? Robert McNeil's successor, full stop.
@johnkirk2863
@johnkirk2863 Год назад
I really wish people would start suing for bait and switch and false advertising
@skydemolisher
@skydemolisher Год назад
People should be fighting for the fairness with the crowd funding, I agree. I've seen the recent Victory Saber Haslab has had the entirety of the orders for Taiwan end up being cancelled and refunded and those people given a Free Legacy "Hero is Born" set to compensate as well as a number of Victory Leo's ending up being mis-assembled with the wrong parts and its very much a "Well I got mine and haha tough luck" situation from the collectors. This is stuff that shouldn't be happening for the price that is being asked for crowd funding. I am also aware that the NZ Order for Haslab Sentinels was cancelled, I can't remember if people actually got refunded for that either and the only reason it came out was because a TV Show that helps people with getting Fair Treatment and Resolutions got involved. I believe Hasbro's answer to it was "We didn't get the order", which is strange when they did get their money.
@christianbrix4311
@christianbrix4311 Год назад
I only care about one toy line, GI Joe, but I watch all your videos, and this one really made me sit up in my seat. I'm so glad I was a child in the 80s, when you could walk down the toy aisle, pick out a Skystriker for instance, take it home and open it, then if there was something missing or wrong with it, take it back to the shop and exchange it - ALL IN THE SAME DAY! Today's toy market with the never-ending stream of pre-orders, crowd-funding, year-long waits for already paid-for products, toy aisles with nothing in them but Funko Pops and tumbleweed, shocking customer service, and downright awful quality control would be laughable if it weren't so infuriating. I recently saw a guy get hundreds of abusive messages online because he found six Vipers in a shop and bought five of them, thereby 'not leaving enough for the next guy'. It's not insulin! Why isn't it Hasbro's responsibility to produce enough for everyone?!? 35 years ago he would have been the envy of every kid on the block, today he's public enemy number one. He wasn't a scalper, by the way, but incidentally, the only reason scalpers exist is because of how modern toy companies operate. These companies are, as you've pointed out countless times, despicable entities who don't care about their consumer at all and take no responsibility when they inevitably screw things up. All this is coming from someone who only collects vintage and therefore doesn't have to deal with these cretins at all, so if I'm this angry, I can only imagine how the rest of you must be feeling. You have my sympathy.
@Gijoeandstarwarsguy
@Gijoeandstarwarsguy Год назад
I am an o ring gi joe collector and most of all the new o ring offerings are defective pieces of shit with legs that don't bend, paint applications that are stamped outside their respective boundaries, and terrible plastic arm rivets that look like melted medieval king ring letter wax seals !
@rosariocannistraro3561
@rosariocannistraro3561 Год назад
I used to be so stoked every time the new Joes would come out and you could run down to Kaybee or Kmart and pick them up , The way things are now is an abomination I collect 3-3\4 to play with my Grandson now and pass it on to him and the comics etc. And I bought one of the new classic Joes in Wal-Mart of Lady Jaye because their are only 1 or two decent figs of her and I got it home after paying 17 bucks and I'm like this thing is so fragile the arms are going to break off lol .
@maxheadroom4659
@maxheadroom4659 Год назад
That is some ugly packaging on that Macho Man. Huge corporations have no business crowdfunding.
@angus1000001
@angus1000001 Год назад
I would crowd fund a Mr Fuji figure
@kieronball8962
@kieronball8962 Год назад
Well said, Michael. Modern toy companies better take note, that with the current world wide situation regarding the threat to the environment and the high cost of living, this sort of behaviour will not be tolerated. And nor should it be.
@JMan77
@JMan77 Год назад
Great video as usual. I was there for other Matty collector stuff too. It’s so touch and go. It’s not worth the risk for me personally anymore. I also don’t like the crowdfunding model. So I’ve been out of the game for a while. Good luck to all the collectors out there!
@vintagetoykid9682
@vintagetoykid9682 Год назад
The good old bait and switch. What an insult to collectors everywhere. Keep up the great work, Michael.
@UltimateJaburg53
@UltimateJaburg53 Год назад
At retail the price of a MOTU Origins is less than a WWE Ultimate figure. So it's not a replacement.
@masterblastertoys
@masterblastertoys Год назад
So he returned two Grizzlors that were $17.99 each and they gave him $30.00 in return. That doesn’t even make sense either. I would have asked for the Grizzlors back and sold them. Guy got ripped off
@Nerdzoic
@Nerdzoic Год назад
Hello, I would be "the guy". To clarify, I was not trying to be diplomatic or tread lightly. I was trying to be respectful toward you as we have never had a conversation and i have only seen a handful of your videos. I was trying to ensure I didn't put any words in your mouth. Anyway, if you ever want to have this conversation I'd be happy to host (or join) you on a live somewhere. If you want to do it behind the scenes, we can just have a call. I respect your thoughts even where they differ from my own...but I think we can both agree Mattel shafted this dude.
@bashcrash9148
@bashcrash9148 Год назад
Mattel also gives Ghostbusters fans absolutely nothing new.
@shindarius
@shindarius Год назад
You're appreciated man. I like how you call out the bs. I love collecting but the business practices from these companies are extremely discouraging. Keep up the good work.
@crunchycheetocreations4317
@crunchycheetocreations4317 Год назад
Another great one! Nailed all points. “Community” is a big issue right up there with the crappy corporations. We are taught young to treat those as you want to be treated. That stuck with some but definitely not all. I can only say that I try my best to be fair and decent to all cause I know it can be tough out there, especially these days with product availability and quality control. Take care 🤙🏼
@philashby2823
@philashby2823 Год назад
Not only COULD they have made more, they SHOULD have made more, just to cover missing or damaged returned product. Any left over after that could be destroyed if need be.
@bittertroll7476
@bittertroll7476 Год назад
i really respect the fact you look into details and research instead of just jumping to conclusions.
@slayer8875
@slayer8875 Год назад
This EXACT situation happen to me thank you for shedding light on it. I was fortunate enough to be able to do a credit card dispute which I'm still in the middle of processing and I'm hoping for good news.
@thebeestingconspiracy
@thebeestingconspiracy Год назад
Oh, man you're gonna get shellacked for this one. Keep fighting the good fight, Michael!
@kidchuckle
@kidchuckle Год назад
that's really sad. this crowd funding stuff is a nightmare
@bradforever4489
@bradforever4489 Год назад
This is not a community. The majority (not all) of the toy content creators are too concerned with sounding like the smartest person in the room, that they love to explain why corporations do what they do and defend their actions/choices in the process. Instead of being a voice for fellow consumers. WE (as a community) are ALL CONSUMERS! We should always be fighting for the rights of the little guy NOT making excuses for big business. Thank you Michael for being one of the FEW that understands that
@johnwatson7487
@johnwatson7487 Год назад
With the number of pre-orders that are six months, nine months a year out I almost wonder if pre-orders aren’t just small batch crowd funded. See how much real interest is there, and if it’s not, delay it an extra 6 months then just cancel it and put out another holiday figure
@A..D..D
@A..D..D Год назад
I would have been absolutely pissed . That is unacceptable. Not even attempting to fix the problem by offering replacements or alternate products of the same line and only offering $15 a piece . It’s a slap in the face for all the money that Man spent on all these products .
@dimitrilafleur4467
@dimitrilafleur4467 Год назад
As a former attorney, my argument for the collector would be that the purchaser held a reasonable expectation pertaining to the issuance of the early bird figure and that it was detrimental to their bargain for exchange. It is not a good faith argument, but more of an inducement to purchase subsequent that created the reasonable expectation for the figure as part of the sale of the item. The alternative could become a fraud in the inducement, as there was no meeting of the minds. Unfortunately, the customer kept the product, albeit trying to exchange the two figures they did not wish for, and as such, the argument then becomes that the customer themselves unilaterally altered the terms of the contract and subsequently agreed to the new terms; hence, satisfying the meeting of the minds. The credit is a mitigating factor Mattel is trying to trigger, and further illustrates their wantonness to make the customer whole. These situations are always fascinating to me, and why I stopped collecting altogether. It just isn't fun being a collector anymore, and more an exercise in contract law. *Please note, I did not read the terms and conditions appurtenant to this transaction, but these are all logical arguments that could occur.
@TheMattTrakker
@TheMattTrakker Год назад
How would that be unilaterally altering the terms if you were sent the incorrect item and are attempting to have the company provide the correct item that was part of the original contract? Wouldn't the new terms that he agreed to be...receiving the exclusive figure that he didn't originally get or basically...just the original contract terms? I'd simply argue that the inclusion of the exclusive figure was a material fact for entering into the purchase agreement.
@dimitrilafleur4467
@dimitrilafleur4467 Год назад
@@TheMattTrakker Great point, and worth the argument, but I was playing the Mattel Devils Advocate in that stance. Mattel could argue that the customer should have returned 100% of the item back, and since they didn't, then they were satisfied with the purchase, which is the original item and as such did not suffer substantive detriment and their mitigating acts thereafter constituted the new terms of the unilateral changes as per the exclusive item. The customer may lose here due to that factor. You send it back completely, i.e. reject the bargain for exchange, and request to be made whole as per the actual items described. Mattel would have fared better if they provided shipping costs to the customer, but I think I heard in the video that the customer sent it back themselves at their costs. As such, it could be strongly inferred that the exclusive figure, in terms of this bargain for exchange, was not material to the purchase agreement as per this customer.
@GundamWarrior1
@GundamWarrior1 Год назад
Kind of regret getting Camo Khan yesterday after hearing this.
@Gatsby101
@Gatsby101 Год назад
Sure....
@iwillnotcomply007
@iwillnotcomply007 Год назад
Companies it seems are less and less concerned with doing the right thing. It's to the point when a company does the right thing by their customer, it's a rarity and not the norm.
@freakshowfilmfestival3591
@freakshowfilmfestival3591 Год назад
Watch those Macho Man show up at Big Lots or something.
@pr0wl3r666
@pr0wl3r666 Год назад
Personally I'm totally against Mattel Creations and Haslab, because Mattel and Hasbro are already multi-million dollar corporations not start-ups! They can easily release a product worldwide without "crowdfunding". The people that say: "... but otherwise we wouldn't get these products!" that's just plain bull crap!!! The market is big enough to sell King Grayskull, the Razor Crest or this New Generation Arena! As for the early bird Macho Man figure: Mattel could easily fullfill that promise; it's mostly repainted pieces!
@junglerumbler6917
@junglerumbler6917 Год назад
Look at the magic the gathering community and hasbro. They just stood up to them and I’m proud to be part of it. Y’all could learn something
@CreepyUncleIdjit
@CreepyUncleIdjit Год назад
They should have done it a long time ago. I hate what WotC has become since they sold out to Hasbro.
@turogamer-oi4nq
@turogamer-oi4nq Год назад
I feel like a bait and switch was made by a shadey delivery driver
@Gatsby101
@Gatsby101 Год назад
How? Absurd
@turogamer-oi4nq
@turogamer-oi4nq Год назад
@@Gatsby101 because window less packaging and during covid it was at a all time high, plus mattel and hasbro do like to put there name all over the bloody box even when its the card board shipping box
@robbieracer3294
@robbieracer3294 Год назад
I wonder if they did this because he ordered three rings which would've had three Macho Man's and they didn't want him to have three? Even still, they can't refuse him three figures like that. Or if they didn't make enough to begin with which is even worse
@Gatsby101
@Gatsby101 Год назад
They don't get to decide that. If he ordered 3 or 300, it helps the campaign get backed (which is the whole point) and he should be appreciated for it, not screwed.
@akxion_figs
@akxion_figs Год назад
Hey Michael, excellent video. Thank you for all of your thoughts. I agree 100% with what you say about community. I remember a long time ago seeing disgusting scalpers snatching up figures in the toy aisles right in front of kids who would actually play with the toys , not make a quick buck on them!
@josephzanabria9369
@josephzanabria9369 Год назад
Well said mate , I fully agree with you. We should stand up to the greedy corporates
@crazyninjaturtle3
@crazyninjaturtle3 Год назад
Never return anything to a company before they send the right item. And a Ultimates WWE figure is worth15 bucks instead of 30. Thats what we learnt here.
@jthom0027
@jthom0027 Год назад
I love what you brought up at the 16 minute mark about Toy "Communities" being lies. I'm in a fairly good Facebook group based around the Mythic Legions line of figures called the Cabal. Its better than most groups but there is still an undercurrent of the same stuff you brought up in this video. Its a giant circle jerk until something pops up about exclusives being a bad idea, limits being placed of online figure sales so more people can get them, or scalpers pricing stuff too high. These topics bring out the ugly (and more than likely the real side) of a lot of the people in the group. They don't actually care if you get a figure for a good price, they only want to use the group to raise awareness of a line so they can feast on the newer consumers of the product. One of the major people in the group that everyone just loves to death (and recently had a figure named after them) once said that he should be able to buy any amount of the figures out of a limited pool because he "works hard". That's when I knew that even that group is the same as most others.
@Merylstreep1949
@Merylstreep1949 Год назад
I would love to know the latest on that stupid Ghost Rider car ...omfh I could just about buy a real 69 charger for that kind of money 💵 keep up the good fight ✌
@texasbeast239
@texasbeast239 Год назад
This isn't the same, but related. XTransbots released their 3rd Party Masterpiece Transformers Decepticons Stunticons one at a time, saving the largest figure, the semi truck Motormaster, for last. Fans enjoyed the fact that XTB offered all of its figures for a significantly cheaper price than all of its direct competitors did for the corresponding figures in their own product lines. But then when XTB's Motormaster came out for $180 retail, it was lacking the truck trailer, which was absolutely necessary in order to combine all of the Stunticons into the gestalt giant super robot form of Menasor. That trailer was another $220 retail. People were pissed at this shady business practice! FansToys began releasing its own MP Stunticons back in summer of 2018, but it still hasn't dropped its 5th and final member of the team, Dead End. 4&1/2 years later, and people still can't combine their overpriced FT Stunticons. Same thing is true about their FT Aerialbots. And while fans have been waiting for these two combiner teams to be finished, FT has gone on to release approx. 20 other figures in the meantime, plus new preorders, and re-released some older figures. This leaves people who already have $1000 invested in EACH of these sets wondering if either one will ever be completed. It certainly doesn't seem to be a priority of FT. These two combiner sets will ultimately be $1200 APIECE, IF they ever came together. And what if the delays are because the FT combiner teams cannot properly combine and stand up under their own considerable weight? What of the $1000-$2000 people have already dumped into these FT sets, then?
@thunderrobots1980s
@thunderrobots1980s Год назад
i already experienced one side of this , i was ordering my preorders based on the posted release date , planning on having the money ready on that date just like everyone else , low and behold the preorders shipped early forcing me to juggle some finances around , so being the person i am i went and posted warnings about earley shipping in the facebook groups , and you think everyone would be thankful someone gave them a warning , but no i was the idiot who was ordering things he can't afford according to 90% of the groups members
@AllBreaksLoose
@AllBreaksLoose Год назад
The comment you made about "the company can choose who will and will not get the product"...well...crap. there's a whole topic right there. thankfully I'm picky about what I collect. Thanks for the great editorial on all this.
@kalobhunt9001
@kalobhunt9001 Год назад
So they cant even give the man what a figure in the stores cost? I’m sure you can’t buy a figure for 15 bucks atleast throw this man 100 bucks I mean damn.
@DavidMoore-eu3jv
@DavidMoore-eu3jv Год назад
Hasbro and Mattel need to do better. I know Hasbro has gotten pretty bad with their Marvel Legends brand lately. I am really happy that Ghost Rider Car failed the way it did. Shame on them for throwing a much requested X-Men Villain in with those tiers that she had no business being in there in the first place saying this will be the only way we get her. These companies need to be reminded that they need to cater to their costumers and not the other way around. I don't do these Crowd Funders anyways for the reasons stated.
@georgeaitken2719
@georgeaitken2719 Год назад
Greed is the only language these companies understand the selling point is the exclusive figure and they didn’t make enough of them
@LodgeMemphis23
@LodgeMemphis23 Год назад
Once again, you’re spot on. Thanks for another great vid and for calling out predatory corporate practices like these.
@aboutthemetal8783
@aboutthemetal8783 Год назад
The way they are treating him is disgusting ! They obviously don't value the very best and most loyal of their customers , if they did this guy wouldn't have sent the email to retro blasting , yet again another example of a massive company taking their customers for granted and treating them like crap, The fact that this guy backed an expensive ( Mattel lab) don't know the correct term, and purchased 3 sets shows he's a loyal supporter of mattel and they still treated him like this ? I've recently stopped collecting modern star wars stuff and sold an entire virtually fully completed and upto date star wars vintage collection line , every vehicle , sdcc exclusive ,etc etc , I decided to sell because my love for star wars has gone , I didn't feel good buying characters from Disney made shows , especially with the way Disney / Lucas film treated the fans who weren't happy with the sequels but hung on in there for the mandolorian show , then falling back in love because Luke was in the show , boba was great etc etc , then we got the boba show and were in shock at the disgusting emasculation of boba fett and everything we knew him to be , when he called his slave one the " firespray gunship" I knew I was out immediately and for the rest of my life , then hearing about the ridiculous stories used in the Obi wan show that any star wars fan who knows anything of star wars could immediately see that what Disney had made was a show that essentially asks the viewer to forget everything that happened in revenge of the sith and a new hope , it tells you exactly what Lucas film thinks about the fans , they couldn't give a crap and if anything they actively attacked some fans on social media , I'm done with the big toy companies , I'm buying new old stock only , the only modern stuff I'm interested in are the lines made by Hiya toys .
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