The founders of InMotion Hosting discuss their history and commitment to customer service, as well as the benefits of remote work during the pandemic.
[00:01] Todd Robinson has worked in every role at InMotion Hosting for over 20 years.
- Todd Robinson is one of the original founders of InMotion Hosting.
- Todd Robinson has worked in every role at InMotion Hosting, including as a developer.
[00:32] InMotion Hosting's co-founder Sunil Saxena discusses his role
- Sunil works on training and introducing new products to customers
- InMotion Hosting has a rich history in sales and front-end website support
[00:55] Company growth and expansion
- Started in a small office in Los Angeles
- Grew employee base and expanded to Virginia Beach and Denver
[01:21] Providing exceptional customer service is our top priority
- Regardless of the communication channel, we strive to provide the best experience for every customer
- Our goal is to ensure that every customer feels valued and satisfied with our service
[01:47] Working from home during the pandemic taught us valuable lessons
- Prioritizing and taking care of employees
- Realizing the benefits of successful remote work and work-life balance
[02:18] People can balance work and personal life
- Despite work, people can take care of daily needs
- People can address personal or family issues throughout the day
[02:41] Adaptability is key to success
- Continuously changing products and systems has made the company successful
- New products and systems will carry the company forward
[02:59] Creating a culture of happiness and progress
- Business owner who values togetherness and embraces culture
- Focus on evolving people to become better employees and progress in their careers
#InMotionHosting #GreatPlaceToWork #Technology
29 май 2023
