Miele G7166 Dishwasher Owner’s Update - It resulted in a lawsuit 

I’m glad it worked out for you! Thank you for sharing your experience

I’m glad you appreciated the review! Good luck in your search! Keep in mind that for Bosch, they own many brands. Bosch is the “cheapest” brand even though it isn’t cheap. They also own Thermador and Gaggenau which offer even nicer dishwashers. Gaggenau is probably more comparable to Miele in terms of what their interior racks look like, and I would probably more heavily consider them in the future.

@@MichaelIZ thank you So Much for that info, I really do appreciate it. It's nice to find people who aren't only knowledgeable, but who actually Care, & take the time to share that with others. =)

@@aymeelynnm4386 I appreciate your kindness!!

I understand where you’re coming from and normally I would agree. However my impression is that the remote start plus the automatic dispensing was a good combination that I found desirable. After I run out of the Miele pods I am going to drill a hole in one and start refilling it with Cascade powder, it works great.

@@MichaelIZ I know the newest Miele machines have an auto detergent in that one buys this large Miele packet or something. Sounds too complicated. Used to buy the little Miele tablets, cut them in half. Then saw a RU-vid video demo using basic model dishwasher, "Walmart" brand powder and how well it worked. Made the switch back to powder after that plus one can dose the load according to the need of the particular load. My Miele has the basic detergent door.

@@kennixox262 I saw that video as well, it’s why I switched to powder. The Miele pods are filled with a (good quality) powder. It’s just very convenient to have it select how much to dispense. It is also optional, as the normal detergent door is still there if you choose. While I cannot recommend Miele dishwashers anymore, if you had to get one then the AutoDos feature is a nice inclusion.

@@MichaelIZ Other than Miele, there is Cove or Bosch. Not sure if the other two brands have a fail safe water leakage valve. Currently, I have three Mile units, two in the kitchen and a smaller 18 version in the butler's pantry.

@@kennixox262 I believe they all do. I am familiar with just about every brand in the US market- I did A LOT of research before making my purchase. None could have prepared me for the debacle it led to

Hello! Happy to answer your questions. Yes, I love the AutoDos feature. It's nice to not have to remember to fill it and to take the guesswork out of proper dosage. I haven’t tried putting my own detergent in yet, I’m in the last or second to last of the free 7 pods I got with the machine. It does have a sanitize cycle (Sani Wash is their name for it) and I do use it after preparing raw meats and such. I have found the tines to be well spaced, they fit all my plates pretty well. I find that while they are more widely spaced than the opposing set in the front, they are still closer together than your american dishwasher (like a Whirlpool/KitchenAid) and do not waste space. Their shape can be a little odd for things like certain shapes of bowls and larger casserole dishes, but a little creativity to placement isn't the end of the world and is not a frequent issue. The cleaning quality is generally good enough to where as long as I give it a little thought, tightly packed loads will still be completely clean. I have photos of one of my semi-tight loadings from when I first got it, see the link below: imgur.com/a/EmuieYE When looking at lower-end models, keep in mind many of the things included in higher-end models as far (as rack organization goes) can be ordered seperately on their parts site. I added the extra 2 short cup-racks (as they're called) on the lower rack post-purchase. You can do the same for just about anything on the interior. If I were to do it again though, after my experience with their customer support I would go for a Bosch 500. Very price reasonable and that Bosch series has the auto-open door which is more important to me than the Auto-Dos, if I had to pick.

Out of spite for me… pronouncing the name correctly? What?

We have some decent consumer laws here, which is why I was able to sue on my own without a lawyer. In my state we have some good laws especially. I could have returned it, but the dishwasher itself was great and I still liked it. My issue was the way they lied and treated me as a consumer, if I returned it for another brand I would have just gotten something that did not fit my needs as well. It didn’t make sense to make myself suffer because of their falsehoods. Plus I installed it myself and didn’t have the time to uninstall it and exchange it. You expect to not have to remove something like a dishwasher until it’s broken.

@@MichaelIZ a good! Good to hear you could sue them yourself and win! Well you are right about the exchange, but now you have something that was not meeting your expectations? If i remember you won 300 dollars? Would it have been possible to sue for them to replace it with a higher model that was as advertised? I don’t know a lot about us law of course. And was the 300 dollar based on depreciation of the appliance compared to the model? Im curious what the court said lol. (Love judge Judy and the people’s court 🥹)

@@StijnNLDutch I sued for $1,300, my complaint was I spent about $1,000 extra because of their advertising and $300 in court fees. I could have sued for over $2,200 (cost of the dishwasher plus extended warranty I bought) but I felt that was not fair since I chose to keep it instead of returning. What was advertised was my model, but the particular feature (AutoStart) was a big mistake. I now assume they just copied the features for other 7000 series models and didn’t check with engineers. But it means the advertised features that it didn’t have, which is illegal! And now since I told them about their mistake, and they acknowledged it but continue to advertise it, it is negligence. Crazy they allow themselves to behave so poorly.

Are you sure? I have ordered parts from them in the past directly from their website. I just ordered a few non-return valves for my parents older models without issue.