In this video, discover the mobile app component of Kumo Partners' holistic Power Platform solution - the "Store Worker Mobile Incident Reporting PowerApp". This custom designed app is now publicly available for new users. This component of the app:
*Empowers store workers to report incidents directly from the shop floor using their mobile devices.
*Features intuitive UI that ensures even the least tech-savvy users can create incidents with ease.
*Includes camera usage, image attachments, auto-filled location details, and product descriptions at their fingertips.
MODERNIZE INCIDENT REPORTING WITH THE POWER PLATFORM:
**The Background**
A globally-renowned luxury retail brand had a pressing challenge. Their incident reporting process, fundamental for maintaining store safety and customer service standards, relied heavily on Excel. While Excel is a versatile tool, when it comes to complex, multi-step processes like incident reporting in a dynamic retail environment, it poses several limitations:
-Scalability Issues: As Fendi expanded, the Excel-based system became cumbersome, failing to scale with the company’s growth.
-Inefficiencies: Manual data entry led to errors, and consolidating data across stores was time-consuming.
-Lack of Real-Time Insights: Real-time analysis was nearly impossible with data spread across different sheets, delaying responses to critical incidents.
-Accessibility Challenges: Store workers couldn’t update the incident reports on the go, causing lags and potential inaccuracies.
Understanding these challenges, the luxury retailer approached Kumo Partners to help them leap into the modern age with a comprehensive Power Platform solution.
Kumo Partners proposed and implemented a holistic Power Platform solution, intricately designed with four distinct components tailored for Fendi’s unique needs.
Stay tuned for more in-depth demos of each of the Retail Solution!
***MORE INFORMATION IN OUR BLOG: kumopartners.c...
**GET IN TOUCH WITH THE KUMO TEAM**
Want to build your own solution? Inquire here:
Interested in working with Kumo Partners to build your own reporting solution? Inquire here:
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Contact Kumo Partners at:
www.kumopartners.com
sales@kumopartners.com
5 сен 2024